Total 2 job vacancies by Syngenta Group

Role Purpose

• Lead the digital transformation journey of Syngenta in Indonesia to bring new technologies in agriculture which will have the positive impact on livelihood of farmers  
• Provide modern research based break-through digital technologies to boost farm productivity leading towards developed agricultural economy of Indonesia   
• Provide digital insights and analytics to support strategic decisions in order to achieve the purpose of Syngenta that is Bringing Plant Potential to Life

Accountabilities

• Lead and drive country digital initiatives
• Manage Digital Marketing activities for all products/brands in country  
  • Translate brand/product strategies into a focused digital campaign strategy & plan based on customer/grower insights.  
  • Define, create and implement and optimize the local digital marketing campaigns (focus on acquisition of grower data, grower engagement, conversion of sales and grower loyalty), B2B and B2C
  • Alignment of digital campaigns with local marketing teams and their initiatives
  • Leads digital campaign execution and ensure all related party (including agency/vendor) meet approved project milestones. Creation of digital campaign creation briefs for the agencies involved and the end-to end campaign delivery process
  • Provide content strategy. Management of all digital campaign content consistency & quality according to the brand guidelines  
  • Supervise and monitor customer inquiry/complaints make sure all followed up, managed and recorded it properly
• Manage Digital Advertisement
  • Develop digital media plan & strategy to boost brand awareness through digital media
  • Realization of tagging & SEO/SEM implementation of all digital campaign assets to drive traffic
  • Work closely with digital media buying agency to make sure optimal budget utilization 
  • Responsible to manage team social media campaign, e-commerce, grower database. Utilize and analyze data to support strategy and data driven decision
• Monitoring, Reporting and Controlling digital marketing cost spending 
  • Setting, measuring, optimization and reporting of all campaign KPI’s and as such optimize digital A&P spend
  • Regular monitoring and reporting digital marketing campaign effectiveness  
  • Collecting and sharing information about digital insights, digital marketing trends, technology and competitive review
  • Manage local digital marketing A&P budget. Ensure optimal budget utilization 
• Work closely and interfacing with external agencies, Syngenta IT & Digital and local Marketing & IT teams and Corporate affairs
• Involve in Global digital projects through proper stakeholder management in very close cooperation with Global, Region and Country Management Teams
• Drive digital marketing capability building in local marketing teams

The End-to-End Logistics Manager is a leadership role responsible for overseeing customer service, logistics, and export-import activities to ensure smooth and efficient operations that meet business objectives. This role is pivotal in driving operational excellence, improving customer satisfaction, and achieving cost and quality targets. The incumbent will work cross-functionally to develop and execute strategies that enhance supply chain processes and ensure compliance with internal and external standards.

Accountabilities:

Customer Service

• Develop and implement efficient business processes for order processing, fulfillment, and returns.
• Oversee effective management of customer complaints, ensuring timely resolution and improved satisfaction.
• Monitor and enhance customer service performance through key service performance indicators.
• Partner with logistics, warehouse, and quality teams to ensure timely deliveries and maintain inventory quality.
• Drive customer-centric initiatives, collect and analyze customer feedback to identify and implement improvements.
• Build a high-performing customer service team with a succession plan and flexible organization structure.

Logistics

• Manage and safeguard company assets, including inventory and equipment, ensuring accuracy and adherence to HSE policies.
• Plan and control storage and transportation of products, ensuring cost-effectiveness and efficiency.
• Lead continuous improvement initiatives in logistics processes, leveraging technology and redesigning systems.
• Ensure effective inventory management, including FIFO/FEFO practices, and compliance with quality and safety standards.
• Manage relationships with transporters and third-party warehouses to optimize logistics costs and performance.
• Strategically plan and manage logistics, warehousing, and transportation to meet customer satisfaction and financial goals.
• Develop and implement policies to maintain a high standard of HSE, quality, and productivity in warehouse and distribution operations.
• Monitor non-conformance reports, corrective actions, and improvement measures to enhance the quality system.

Export-Import (EXIM)

• Ensure EXIM activities comply with internal policies, external regulations, and international standards.
• Monitor accurate declaration of import/export documentation, including HS codes, origin, and value.
• Manage EXIM KPIs, such as clearance time, duty drawbacks, and reporting accuracy.
• Collaborate with customs, brokers, and other external stakeholders to streamline processes and reduce costs.
• Review and validate EXIM documentation to avoid unnecessary expenses.
• Support compliance standards through effective use of systems such as SAP.
• Represent the company in tax disputes, customs audits, and other external engagements.
• Prepare and present regular reports to finance and other stakeholders.