Total 9 job vacancies by Visa

As a VCA Managed Services Senior Manager you will manage and deliver managed services engagements for Visa clients in Indonesia.

In this role, you are expected to:

• Managed Service Project Delivery: Directly drive the implementation of VCA’s strategy recommendation by working on-site with Visa clients. Lead the PMO of strategic initiatives by collaborating with client counterparts. Initiatives will typically be in cards product management, portfolio optimization, operational improvements and campaigns.
• Managed Service Project Oversight: Oversee specialist VMS resources working on-site with Visa clients. Manage client relationship and overall project management.
• Business Development: Support proposal content development, conduct research on Visa and industry data to analyze potential client needs, identify suitable Visa / VCA solutions to solve client needs
• Internal Collaboration: Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams

Team Summary

The Visa team of Indonesia comprises of a highly motivated bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners via strong collaboration, we look to enable and inspire all players in the ecosystem to drive electronification of payments in the two markets.

What a Marketing Analyst does at Visa

The individual will be responsible for implementing client marketing VAS projects to our clients in Indonesia and delivering tactical marketing solutions by working closely with local and regional marketing teams, regional Partner Marketing Services team, Business Development team, Visa’s Consulting team, and external agencies.

There may also be some of the capacity of this role that will be dedicated to supporting the Indonesia marketing team on client events, merchandising, and other client marketing engagements.

The Analyst will report to the Head of Marketing, Indonesia, and based in Jakarta.

Key Responsibilities

• Bring the “best of Visa” marketing to our key clients and work cohesively with Visa marketing community locally, regionally, and globally, as well as the local Indonesia Business Development, Visa Consulting and Business Development teams.
• Be responsible for implementing Marketing VAS projects and handling co-marketing client engagements with local Visa Client Marketing team and Business Development Teams.
• Work closely with all relevant marketing and finance teams, locally and regionally, and external agencies to ensure the effective and timely delivery of revenue and margins associated to Marketing VAS commitments.
• Take charge of administrative deliverables related to client marketing project management and VAS including but not limited to marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process.
• Be responsible to support marketing related activities in cross-functions / company events as assigned and upon business context and requirements (client forums, client events, merchandising, and other client marketing engagements). Participate in the internal business agenda and activities cross-functionally as assigned and act as Visa’s brand custodian to ensure all marketing materials adheres to internal branding guidelines.

Why this is important to Visa

Successfully handling this position will allow Visa to meaningfully support our clients and partners to excel in their marketing initiatives as well as to scale up the Marketing VAS delivery. It thereby drives our common interest in stabilizing and growing clients’ as well as Visa’s business.

• Develop communications strategies that support Visa’s business objectives and drive growth in Indonesia 
• Develop communications programs that demonstrate the value of Visa to everyone, everywhere
• Lead the development and delivery of informative and engaging employee communications activities including employee communications programs and staff volunteering events
• Drive Visa’s Social Impact program in Indonesia
• Support the execution of Visa’s media relations programs across the markets including:
  • Developing the strategy and managing the execution of media engagements
  • Identifying and maximizing opportunities to enhance Visa’s profile in the media 
  • Developing content to promote Visa’s brand, technical and industry leadership, new products and services
  • Establishing and maintaining close relationships with journalists across general, business, lifestyle and technology media 
  • Ensuring spokespeople are well briefed and trained to deliver key messages
  • Ensuring Visa’s senior management are seen as trusted authorities by the local media
  • Creating opportunities for the Country Manager and other key management to obtain high, positive profiling in top tier broadcast, print and digital media 
• Provide executive communication support to the Country Manager across a variety of internal, external, client, and media communications opportunities  
• Work closely with the Marketing team to ensure corporate communications and marketing programs are aligned and a coordinated approach is being taken to leverage Visa’s assets across the markets 
• Partner with Visa’s in-market PR agency to successfully deliver communications programs across the region
• Work with the Government Engagement function to support Visa’s public policy position 

This individual will be part of VCA’s geographic cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for leading data science engagements with Visa's clients in Indonesia.

The role reports to Head of Data Science overseeing IPVMC cluster and will be based in Visa’s Jakarta office.

This role combines deep industry knowledge, senior relationship building skills and a solutions-based, consultative selling approach to deliver revenue and sales growth.

Key responsibilities :

• Collaborate with business leaders, internal stakeholders and client teams to understand business needs and identify strategic areas where data science can drive strong business impact, in alignment with organization's goals and priorities

• Act as the market linchpin between our country team and regional data science hub to elevate go-to-market approach for commercializing Visa data solutions

• Develop holistic data science program for driving innovation, accelerate new solution launches for Indonesia clients and create data offerings in alignment with business strategy

• Executive presence including excellent communication and presentation skills, written and verbal and ability to communicate at all levels within large organizations

• Provide leadership and guidance to the data scientists and play a critical role in ensuring project success for Indonesia client engagements

• Continuously explore and evaluate emerging technologies, tools, and frameworks to ensure that our organization and team remains at the forefront of machine learning and AI

• Develop and manage project budgets, ensuring effective utilization of resources and alignment with financial targets

Job Description

Identify business opportunity by performing assessment based on VisaNet data and any external data (Euro Monitor, etc) to analyze the acceptance penetration, distribution across segment & geography. This will include ad-hoc analysis as per of internal and external client request as per business dynamics.

• Supporting the business team to develop the business case & proposal and the execution, including contract management, verification and validation program result, reporting, monitoring and reviewing the program result against target. Including, Performance Dashboard, Reporting Requirement and Quarterly Business Review, both internally and externally.
• Working closely with Finance and Operation for budgeting, forecast and expense management (including payment processing, PR/PO)
• Supporting the team to ensure compliance with the policies & procedures. Including managing IAP end-to-end processes, both for internal and external stakeholders.
• Managing and deepening key acquirers relationship, including key merchants and 3rd party enablers (Payment Facilitators, Payment Gateway, etc) to support client’s and Visa’s growth. Developing Account Plan, identifying strategic opportunities and Visa’s capabilities to address client challenges and goals in order to increase Visa penetration.
• Managing acceptance special project which could include pricing, interchange and solution deployment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Manager, Visa Consulting & Analytics, Indonesia

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in Indonesia. The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to use a fact-based, data-driven solutions to solve for business problems that deliver value and enable Indonesia clients to win more business, you should apply.

What a Manager does at Visa:

The Manager will be a key member of the Visa Analytics and Consulting (VCA) team in Indonesia. As a Manager, you will undertake consulting engagements for Visa clients in Indonesia, and partner with VCA, Business, and Technology teams across the organization to enable portfolio growth and improved profitability in clients’ payment card business.

In this role, you are expected to:

• Drive insight and impact for our clients across financial services and merchants
• Consulting Project Delivery: Develop and maintain project plans, content scope and final deliverables for projects, which includes data analysis, industry research, client interviews, process assessment, presentation & report development, client presentation. Effectively communicates and liaises project findings with clients to drive implementation and impact
• Business Development: Support proposal content development, conduct research on Visa and industry data to analyze potential client needs, identify suitable Visa / VCA solutions to solve client needs
• Business Operations: Support the business operations & reporting for VCA Indonesia. Contribute in providing insights for Visa business in Indonesia
• Internal Collaboration: Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of experts across disciplines that can provide best in class payment expertise to the client. We are further investing to grow our footprint and impact for Indonesia market and seeking to add a Consulting Manager based in Indonesia to expand the delivery our services locally and strengthen our market presence and relationships. As a global organization leveraging a wide network of expertise and best practice, your role will be important to integrate global expertise and tailoring it with market context.

What you will need:

We are looking to hire candidates that have already accumulated a variety of experience, you will be curious about the payments industry, results-driven and client-centric. As a candidate you should have:

• Working experience in retail banking, payment, management consulting, or tech company
• Knowledge and experience on a few of the following: Retail financial services, banking product development, payment & financial technology, portfolio management & optimization, growth marketing, customer lifecycle management, credit risk, payment risk, sales & marketing, process optimization, digital transformation
• BSc/BA is required (preferably Economics, Business, Engineering, Science), Advanced degrees (Masters/MBA/PhD) are advantageous
• 8+years of working experience
• In-market experience and culture as well as regulation and industry trends. Local language (Bahasa Indonesia) proficiency is a must
• Storyboarding and data storytelling including strong Excel and PowerPoint skills
• Strong organizational and business planning skills
• Have a start-up mindset: Comfortable with ambiguity, have tenacity and resourcefulness, creativity in finding alternative solutions, impact & customer oriented

What will also help:

• Experience with Tableau / PowerBI / Microstrategy for self-service business analytics
• Familiarity with application of statistical analysis, machine learning, modeling, scoring schemes, etc.
• Deep experience in consulting, corporate strategy, or business management
• Demonstrated ability to manage complex projects with excellent project management skills
• Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor
• Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style. Able to work effectively in a matrixed organization
• Excellent presentation skills, including strong oral and written capabilities
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data, make actionable recommendations, and tenacity to implement
• Strong commercial acumen, with experience in working on business/value cases that prove ROI
• Solutions-focused mindset

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• You will have the opportunity to work on a variety of clients: card issuers, acquirers, sellers, fintech and other non-traditional partners
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank
• You will also be involved in client pitches, to bring strategic thinking in bringing together a compelling proposition to help Visa win clients and deepen partnerships
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things
• You will provide thought leadership and advisory service to our clients in the face of changing regulation and market landscape impacting business revenue streams

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

Work with and support the Head of Country Marketing in the strategic development and seamless execution of key consumer and customer marketing programs.

Consumer/Strategy

• Supporting the execution of consumer marketing campaigns

• Supervising Indonesia social agency in the execution of social content production

• Preparing regular competitive review, and conducting desktop research on consumer, market/industry, and current trends

• Leading the production of POSM and merchandising, and supervising the POSM placement

• Leading Visa Indonesia Website and offer page maintenance

Customer

• Supporting the relationship and executions of co-marketing campaigns with Visa Client banks, which utilizing Visa global (FIFA, Olympic) and regional sponsorship (Shanghai Fashion Week, Wellington on a Plate, Taronga Zoo, etc.) assets, as well as Client-led events

• Leading marketing projects revenue reporting

• Leading the production of EDMs of Visa offers for distribution to Visa Client banks.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.