Total 42 Others/Any customer service manager job vacancies in Komplek Ruko Rafflesia Blok A N0 11 - 12 Batam Center

1. Penanggung jawab Line Roda 2
2. Analisa & Report Claim Customer

Role Description

This is a full-time on-site role for a SCM Manager at Samyang Foods Indonesia in Jakarta. The SCM Manager will be responsible for demand planning, supply and inventory management, procurement, and utilizing analytical skills to optimize the supply chain process.

Job Responsibilities

• Develop and implement comprehensive supply chain strategies to support business growth and operational efficiency.
• Align supply chain operations with the company's strategic objectives and distributor's capabilities
• Monitor stock levels and ensure optimal inventory to meet market demands while minimizing holding costs.
• Coordinate inventory forecasts based on sales trends, seasonal factors, and distributor input.
• Oversee logistics activities, including inbound and outbound shipments, to ensure timely and cost-effective delivery.
• Collaborate with the distributor to optimize transportation routes and delivery schedules.
• Identify and implement opportunities for supply chain process enhancements to reduce costs and improve service levels.
• Ensure compliance with local regulations, customs requirements, and company policies in all supply chain activities.
• Manage the validity invoice from vendor
• Prepare regular reports on supply chain performance, costs, and efficiency metrics.

1. Membuat rencana kerja strategi penjualan, distribusi dan aktifitas promosi nasional.
2. Bertanggung jawab atas pencapaian target, implementasi dan efektivitas aktivitas promosi area.
3. Mengevaluasi kegiatan promosi & ketersediaan produk di outlet.
4. Memimpin aktivitas Sales & Promotion area.
5. Membangun tim yg kompeten.
6. Melakukan monitoring dan evaluasi kinerja semua bidang dibawahnya, dan melakukan tindakan solutif serta perbaikan, untuk membuat kinerja terus meningkat dari waktu ke waktu.
7. Melakukan perjalanan Dinas di area tanggung jawabnya.

• Usia 18 - 35 Tahun
• Pendidikan Min SMA/SMK
• Memiliki Pengalaman Min 3 Bulan Di Bidang Yang Sama / Freshgraduate Di persilahkan melamar
• Bersedia Shifting
• Bersedia WFO
• Penempatan di Kota Semarang

RESPONSIBILITIES:

1. Develop and implement innovative strategies to streamline plant operations and reduce costs so as to support the company’s ability to compete.
2. Screening, recruiting and training factory workers in accordance with the standards set by the company.
3. Ensure the implementation of quality supervision, by directing quality control officers to perform their responsibilities.
4. Ensure that every tool and machine is in good condition to support the running of the production process and the achievement of optimal production results.
5. Directing the PPIC Manager to prepare planning and making pre-production documents as a basis for implementing the production process properly and correctly.
6. Planning the procurement of materials and production materials accurately and efficiently, so that they are available on time as needed.
7. Conduct periodic evaluations of material and spare parts stocks to be able to determine the right use strategy and reduce excessive stock.
8. Perform value engineering to find production and construction systems, as well as the use of the right materials to get optimal results at an efficient cost.
9. Ensure that PPIC conducts accurate and neat inventory control and periodically carries out stock-taking with the accounting department and is responsible for the results.
10. Ensure the maintenance of machinery, tools and facilities both office and building is carried out properly.
11. Motivate all factory employees to have a good work ethic for mutual progress.
12. Maintain good relations and coordination between parts of the factory organization.
13. Instill an understanding of cultural values, mission and vision of the company to all factory personnel and apply them in daily work activities.

• Bachelor Degree in Architurecture, Interior or Civil Preferable.
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• Able to use Microsoft Project, make S Curve,
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• Mastering AutoCAD, Mastering SketchUp and read Interior Drawing.
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• Excellent Communication skill in Bahasa Indonesia and English

Job Description:

Samyang Foods Indonesia is seeking an experienced and dynamic HR & GA Manager to join our team. The successful candidate will be responsible for overseeing all aspects of human resources and general affairs, ensuring alignment with the company's strategic goals.

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Manage the recruitment and selection process.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.
• Prepare and manage the HR and GA budget.
• Manage payroll, tax, and employee benefits structure.
• Handle expatriate management and related processes.

Kualifikasi

• Pendidikan Minimal S1 Arstitektur
• Pengalaman minimal 5 tahun di proyek dan Jabatan yang sama.
• Berpengalaman dalam proyek Interior.
• Terbiasa menghandle Team.
• Pro Aktif, Komunikatif dan Inisiatif.
• Bisa Menggunakan Microsoft Project.
• Bisa membaca gambar Teknis.
• Bisa membuat Curva S dan Laporan Progress.

Tugas dan Tanggung Jawab

• Melakukan perencanaan terkait pelaksanaan proyek, kebutuhan SDM, pekerja lapangan harian, borongan dan subcontractor.
• Melaksanakan proses pengorganisasian dengan seluruh pekerja pelaksana proyek.
• Melakukan monitoring progress dan kualitas pada setiap tahap pelaksanaan proyek.
• Melakukan monitoring biaya pelaksanaan dan memastikan adanya profit biaya dalam pelaksanan proyek
• Berkoodinasi dengan pihak owner project/ manajemen kontruksi (MK), terkait semua hal yang berhubungan dengan pelaksanaan proyek. (material approval, schedule, dan progress pelaksanaan dan serah terima)
• Berkoodinasi dengan pihak building management terkait perijinan kerja, testing, ceklist, dan juga proses serah terima.
• Melakukan penilaian kinerja dan ikut serta bersama management untuk merencanakan jenjang karir seluruh karyawan proyek.
• Melaporkan secara rutin progress pelaksanaan serta progress tagihan kepada Direksi.

Deskripsi Pekerjaan :

Ø Melakukan penjualan.

Ø Melakukan prospek pelanggan.

Ø Melakukan canvassing pelanggan.

We are looking for IT Staff who will ;

·      Assisting in troubleshoot employee’s laptop or other IT’s assets issue both hardware and software for all Staff including all Ships.

·      To assist preparing new/replacement laptop or other IT requirements for the office for all for all Staff including all Ships

·      Managing existing IT’s company assets.

o  Install, configure, and maintain computer systems, software, printers, and other peripherals (NAS, CCTV and Network devices)

o  Monitor and maintain antivirus and endpoint protection systems.

o  Maintain Microsoft Outlook for company emails

·      To assist in monitoring Crewing Management System.

·      To assist in company’s promotional items.             

o  Create graphics, layouts, and branding materials for internal or external use.

o  Collaborate with other departments to design user-friendly interfaces or presentations.

·      As a runner for IT’s purchasing / maintenance matter.

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• Pendidikan min d3/s1 semua jurusan
• Cakupan pemasaran Jabodetabek (Tangerang, jakarta, bekasi/bekasi kawasan Industri)
• Project annual MCU kawasan industri, perusahaan dan hoteL, follow up jejaring
• pengalaman sebagai sales marketing minimal 2-3 tahun di Klinik umum kesehatan, laboratorium kesehatan dan rumah sakit
• Latar belakang sales lab corporate dan kesehatan lebih disukai B2b
• Pengalaman dalam komunikasi dan presentasi baik dan menarik
• Target oriented (bersedia bekerja dengan target)
• available kendaraan pribadi

•       Memiliki pengetahuan mesin CNC

•       Memiliki leadership

•       Memahami alur produksi

•       Mampu menyusun rencana kerja

•       Memahami P.D.C.A

•       Mampu mengoprasikan Ms Office + Power Poin

•       Dapat berkomunikasi berbahasa Inggris menjadi nilai plus

• Membuat jadwal Pasang dan Service untuk teknisi
• Melakukan follow up kepada konsumen
• Membuat laporan atas keluar masuk material
• Membuat laporan Pemakaiaan material atas suatu project
• Melakukan Stok Opname Material 

Tasks & responsibilities

• Merencanakan tata letak gudang, memastikan penggunaan ruang yang efisien dengan prinsip FIFO.
• Memastikan barang diterima, diperiksa dan disimpan dengan benar.
• Mengawasi proses pengambilan, pengemasan dan pengiriman barang.
• Memastikan pengiriman yang tepat waktu dan akurat.
• Menjaga catatan yang akurat tentang inventaris dan pengiriman barang.
• Bertanggung jawab terhadap kontrol stock barang antara stock fisik dan stock komputer.
• Bertanggung jawab terhadap mutu dan kualitas barang yang disimpan dalam gudang .
• Berkoordinasi dengan departemen lain untuk menentukan jadwal produksi, alokasi sumber daya dan kebutuhan material.
• Mengelola level persediaan bahan baku, barang dalam proses dan produk jadi.
• Melakukan analisis persediaan secara berkala untuk memastikan tingkat persediaan yang optimal.

• Develop and implement national sales strategies to achieve company targets
• Lead and manage a team of sales professionals
• Build and maintain strong relationships with distributors and key accounts
• Identify new business opportunities and expand market share
• Analyze sales data and market trends to optimize performance
• Monitor competitor activity and develop effective counter-strategies
• Ensure compliance with company policies and industry regulations

1. Berkomunikasi dengan pelanggan
2. Mendata keluhan pelanggan terkait kendaraan yang akan di servis
3. Membuat estimasi kebutuhan perbaikan kendaraan dan biaya
4. Memastikan pengerjaan kendaraan selesai sesuai kebutuhan dan work order
5. Follow up pelanggan untuk servis rutin dan setelah servis rutin
6. Input pendapatan after sales
7. Input pengeluaran suku cadang

• Responsible for sales targets in accordance with the area
• Daily visit to merchant
• Ensuring the program in its area runs well and the programs sales target can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle arround 4 Sales Promoter Leaders with around 80 Sales promoters
• Monitor daily activities of Promoters
• Conducting field team training and refreshment training for promoter
• Monitoring data 1st billing by promoter and by merchant

What you'll do:

✨ Develop and implement marketing strategies

• Planning: Prepares yearly sales/turnover forecasts in corporation with Sales Offices (SO) and Delegate Offices (DO) for the delegated customers/countries/products. Presents these figures to supervisor for approval. Analyses monthly control reports (turnover and work orders)  and compares actual figures to plan. Initiates corrective measures in accordance with supervisor.
• Strategy Development/Concepts: Collects market data for the markets within his/her area of responsibility, e.g., customer information, data of competitors) and evaluates these data. Evaluates chances for sale, develops in accordance with supervisor, and/or the managers of the SOs/DOs goals and measures to achieve the goals (customer concepts, country concepts), considering the chances and risks of the diverse markets. Prepares suggestions concerning price and product policy. 
• Sales Management:
• Checks possibilities for the realization of requests/wishes from customers. Prepares sales offers for the customers and ensures their correct and  timely execution. Conducts sales negotiations with customers, SO’s/DO's. Advises customers in technical questions, together with competent partners in the technical organization, as required. Checks and fulfills customer requests, prepares sales offers and watches further steps.
• Negotiates on prices within delegated authority.
• Customer Care: Regularly conducts customer visits and discussions, in order to get information or to discuss customers’ wishes, questions, contracts, delivery and sales conditions, etc. for series of products or special orders. Advises customers concerning the utilization of products. Proposes new products to customers. Supports customers in the development and introduction of new products as well as by training measures, presentations, and advice on marketing measures concerning the sales of new products. In case of reclamations/rejects, decides about the correct measures to be taken.

Membalas chat komplain dari user

1. Melakukan pemantauan terhadap tim customer care secara realtime
2. Melakukan evaluasi dan membuat laporan
3. Mengatur jadwal kerja dan jadwal lembur
4. Mengumpulkan dan menganalisa informasi kepuasan pelanggan
5. Memastikan pelanggan mendapatkan pelayanan yang dibutuhkan perusahaan

• Mengembangkan dan melaksanakan rencana kerja yang selaras dengan strategi manajemen.
• Merencanakan, mengatur, dan mengendalikan aktivitas departemen utility untuk memelihara dan meningkatkan efisiensi dan efektivitas kerja.
• Mengembangkan dan meningkatkan sistem utility secara terus-menerus.
• Mengontrol Pengolahan air limbah (WWT),Ketel Uap/boiler,kompresor udara dan sistem kelistrikan
• Mengurus perijinan dengan KLHK dan lembaga terkait lainnya.
• Memastikan semua praktik dan kondisi kerja mematuhi standar keselamatan kerja.

• Pendidikan minimal S1 Komunikasi/Marketing/Jurusan relevan
• Memiliki kemampuan analisa data, strategi kreatif, komunikasi, dan presentasi yang baik
• Memiliki jiwa leadership, open minded, good listening, strong adaptability, dan fast learner
• Memiliki pengalaman sebagai Brand Manager atau Assistant Brand Manager di Industri FMCG/Kosmetik/Fashion
• Familiar dengan trend media digital
• Penempatan di Head Office, Jakarta Timur

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.