Total 107 Full-time customer service manager job vacancies in cikarang west java

About the role 

• Responsible for leading the country procurement efforts to efficiently and effectively maximize the value received from the suppliers to meet the company objectives
• Works with each business unit to lead centralized sourcing and procurement efforts, 
• Works with the internal stakeholder from initial need identification to procurement strategy definition and implementation
• Drives supply analysis/strategy, supplier identification, sourcing execution, contract negotiation and suppliers performance management and improvement. 
• Delivers cost savings opportunities to the organization, and assist in developing commodity strategy
• Supports/Manages team capability build up by coaching and leading the team

Your Responsibilities will Include:

• Creation and management of short, mid, and long term strategic procurement goals and objectives for Direct, Subcontracting and IM&S categories (together with his/her direct reports if there is any.)
• Creation and improvement of procurement processes in alignment with the stakeholders, including market analysis, strategy sourcing & negotiation and contract approval.
• Identification and realization of cost-saving opportunities including local / regional consolidation projects
• Management of procurement systems
• Management of procurement staff in and across sourcing, contracting, supplier management, and miscellaneous internal procurement support activities.
• Development of the team strategy and support for the employee development by offering proper training, coaching and job rotation opportunities 
• Manage and monitor Supplier Performance, lead the development of corrective actions plans and follow-up when there are issues
• Develop and maintain supplier pool
• Ensure subcontractors' compliance with company policies and procedures in coordination with Global Compliance Team.
• Analyze and understand the cost drivers associated with each category/supplier
• Benchmark current products across suppliers and identify consolidation opportunities
• Support procurement aspects of the related projects

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

The Partnerships Senior Manager/AVP, Payments, is responsible for identifying, developing, and nurturing strategic partnerships to support the growth of our payments products in Indonesia. This role is pivotal in building our payments partner ecosystem, helping us scale our business, create new revenue streams, and enhance the value proposition of our product suite. The ideal candidate will have a deep understanding of the payments landscape, particularly card payments infrastructure, excellent negotiation skills, and the ability to build strong relationships across various sectors.

What you will do:

Commercial Partners

• Drive overall revenue growth by owning yearly partnership plans and pipeline to achieve targets 
• Develop commercial proposals based on partners’ needs and objectives, working closely with internal stakeholders like product, marketing, compliance and operations 
• Negotiate commercial and contract terms, in partnership with legal team
• Own and project manage the end-to-end partnership implementation including product integration, if any 
• Review and optimise partnership performance to grow revenue 
• Ensure our  partnerships  approach is driven in line with Elevate operational and risk management processes.  
• Grow partnerships channel to be a significant customer acquisition source driving revenue growth 

Infrastructure Partners

• Understand product roadmap and requirements to identify the right infrastructure partner, including payment processors, financial institutions, technology providers etc
• Partner with compliance and legal team to understand regulatory requirements, influencing the type of partners and commercial model we have with partners
• Develop a rigorous evaluation framework to assess their offerings, technological capabilities and commercials for selection
• Assess the performance of existing partnerships against established OKRs and business objectives
• Utilise data-driven insights to identify areas for optimisation, driving cost savings or efficiency gains
• Lead negotiations during new contract signing and contract renewals to ensure favorable terms and conditions while mitigating risks.
• Provide insights into partner capabilities that can inform product features, functionality and workflow processes
• Understand market positioning, strengths, and weaknesses of competitors by leveraging partners' knowledge and interactions

What we are looking for:

• At least 8-10 years of experience in partnership management within the cards and payments industry
• Bachelor’s degree in Business, Finance, or related field
• Excellent communication in English (verbal and written)
• Strong understanding of card payment systems, regulatory frameworks, and industry standards
• Proven track record of managing complex partnerships 
• Exceptional negotiation, communication, and interpersonal skills.
• Flexible and able to multi-task, excellent project manager with ability to work independently and collaboratively in an ambiguous, fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.
• Personal qualities of integrity, credibility and quality
• Team player - no politics!

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• The main responsibility of this position will be as Business Partner between Finance & Operations (Manufacturing, Supply Chain, Procurement, GPD

• Lead the monthly closing process on account of production & supply chain related – liaise with Accounting team

• Set up, review Bill of Material (BOM) in ERP for control over material consumption

• Ensure and establish proper accounting of Direct Cost and Manufacturing overhead

• Monitor manufacturing variance (Price Variance, Material Variance)

• Design and establish control over Inventory management. Inventory movement analysis & reporting

• Design and establish control over scrap management

• Partner with Operations team for Preparing, analyzing, monitoring and controlling Manufacturing overhead / cost and Manufacturing Saving Initiative

• Establish control over plant procurement

• Establish control over freight cost (freight in – out)

• Partner with Operations team for monitoring Operations MDIs and Operations Incentive Plans (OIP)

• Coordination with other departments within the organization

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Surabaya

• Gaji pokok + insentif
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Social Media Manager located in Jakarta, you will be responsible for managing BIOTA’s social media presence and creating social media content to build brand awareness and engagement. You’ll play a key role in establishing BIOTA as a major brand and help support our social media community to achieve our big goals.

We’re looking for a creative and strategic storyteller who is excited to build BIOTA’s social media presence in this space and help us drive cultural connections with the brand within the market. We are looking for someone who has the ability to not only strategize but also produce social content, including being on-screen for videos and live content, to support our strategy. You must have design skills and experience creating static, text, video, and visual content across social media platforms. Comfort with on-camera work and content creation is essential, as you’ll also act as a content creator representing the brand.

Responsibilities

• Come up with innovative and creative solutions to position BIOTA as a thought leader in technology.
• Support with the development of our social media content calendar; develop and create content to support marketing strategies and campaigns.
• Act as a content creator, including being on-screen in videos and live content. Candidates should be comfortable in front of the camera and willing to create engaging, on-screen content to connect with our audience.
• Get hands-on with content creation (copy, statics, video) across our social media channels.
• Be a brand guardian for our social media content across all channels, ensuring we establish a strong tone of voice and represent our values.
• Interact and engage with our community on our social media channels.
• Collaborate with the creative and marketing teams to produce high-quality visuals and campaigns.
• Analyze performance using tools like Meta Business Suite and Google Analytics to improve reach and engagement.
• Monitor social media trends and the competitive landscape to create strategic decisions for Canva’s brand in the local market.
• Stay updated on platform trends, algorithms, and best practices to optimize strategies.
• Partner with influencers and content creators to expand brand reach and credibility.

• 2-4 years of proven experience as a Social Media Manager, preferably in the consumer electronics or technology industry.
• Bachelor's degree in Communications, Marketing, Business, or related field.
• Deep understanding of social media platforms, algorithms, and audience behavior.
• Experience in social media content strategy, execution, and content creation, including being on-screen for videos and live content.
• A creative thinker with hands-on experience creating content for brands with basic video editing skills.
• Experience with social media management tools (Meta Business Suite, Sprout Social, Google Suite, Google Analytics, Looker)
• Excellent written, visual and verbal communication skills, the ability to manage complex and competing priorities
• Expert knowledge of all social media networks, and how best to leverage them.
• Able to balance the big picture with short-term needs and initiatives.
• A self-starter with tenacity for execution and delivery, with the ability to adapt quickly to market trends and business priorities.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Social Media Manager to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about content, social media, technology, and building the future, we'd love to hear from you!

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh Tabalong Kalimantan

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

AYANA Hospitality is seeking a dynamic and results-oriented Learning & Development Manager for DELONIX Hotel Karawang. This key role focuses on enhancing the skills and knowledge of our team through innovative training programs tailored to our organizational objectives. The L&D Manager will work closely with various departments to assess development needs, design impactful training initiatives, and foster a learning culture that drives performance and employee engagement.

Key Responsibilities

• Create, implement, and maintain effective learning and development programs that align with company goals.
• Conduct training needs analysis to identify gaps and opportunities for development among staff.
• Facilitate engaging training sessions and workshops that cater to diverse learning styles.
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments based on feedback and results.
• Champion a culture of continuous improvement and professional development throughout the organization.
• Support the onboarding process for new hires to ensure they are set up for success.
• Manage the training budget efficiently, ensuring resources are allocated effectively.
• Keep abreast of the latest trends and developments in the field of learning and development.

• A minimum of 5 years of experience in Learning & Development, preferably in the hospitality sector.
• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field; a Master’s degree is advantageous.
• In-depth understanding of instructional design principles and adult learning theories.
• Experience with e-learning tools and platforms, as well as Learning Management Systems (LMS).
• Exceptional interpersonal and communication skills, with a knack for engaging individuals and teams.
• Strong analytical abilities to assess training effectiveness and drive continual improvement.
• Proven leadership skills with the ability to guide and develop a training team.
• Willingness to work in Karawang.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

As a Associate Manager, Credit, you will be responsible for handling credit cases (preferably the complicated one) from beginning to the end. Associate Manager, Credit is also responsible to assist the Credit Manager/AVP for other tasks as well, whether it is related to credit or even beyond that. Furthermore, he/she is also responsible for mentoring Junior credit analysts, as they prepare to embark further in their career to managing people.

What you will do:

• Evaluating customer’s data and financial documents to determine the degree of risk involved to reduce the risk of customer disputes
• Conduct document and information checking and verification as part of credit assessment processes,
• Prepare spreadsheets and detailed written reports to be presented to the loan committee,
• Identification and provide mitigation actions of all risks entailed,
• Provide professional opinions and/or recommendations to Credit Committee regarding customers’ financial credit status referring to credit policy and guidelines
• Track loan covenants to ensure compliance & complete other duties as assigned.

• Having minimum 5 years working experience as a Credit Analyst and/or Relationship Manager for Lending Business (SME/Commercial segment) in banking and/or relevant lending industry regulated by OJK.
• Ability to work independently with minimal supervision.
• Excellent understanding in business financial statements, analytical skills, and mindset,
• Detail oriented, have a strong verification and critical thinking skills,
• Ability to maintain a high level of professionalism and positive attitude with team members and clients,
• Ability to communicate with stakeholders and peers in effective written and verbal communication skills both in Bahasa & English.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim minimal 2tahun

3. Memiliki pengalaman minimal 2 tahun di Micro Finance atau terkait

4. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

5. Mempunyai motor untuk digunakan bekerja

6. Dapat bergabung secepatnya

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim minimal 2tahun

3. Memiliki pengalaman minimal 2 tahun di Micro Finance atau terkait

4. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

5. Mempunyai motor untuk digunakan bekerja

6. Dapat bergabung secepatnya

7. Bersedia ditempatkan di Dompu-Bima

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

• Provide sales strategy by seeking corporate customers from any industry in Surabaya area
• To execute sales calls to acquire a new customer
• To regularly visit and maintain a good relationship with existing customers
• Maintain existing account and gain new account

• Candidate must possess at least a Bachelor's Degree, in any field.
• Required skill(s): analytical thinking, project management, and communication skills.
• At least 2 year(s) of working experience as an Account Executive/Account Manager
• Have networking in Government sector, Hospitality, Insurance, Banking, and Manufacture industries in Surabaya area
• Preferably experienced in Telecommunication or ICT industry
• Willing to work in: Surabaya, East Java

Medical Insurance

Medical Check Up

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Manager (Software) located in Jakarta, you will be responsible for managing the strategy, development, and execution of our smart home app and website. You will ensure that our software solutions meet customer needs, align with business goals, and provide a seamless, user-friendly experience. This role requires close collaboration with engineering, design, marketing, and other stakeholders to drive product success.

Responsibilities

• Product Strategy: Develop and own the roadmap for the smart home app and website, aligning with the company’s goals and customer needs.
• User Experience: Prioritize user-centric design to ensure intuitive, engaging, and seamless software interfaces for app and website users.
• Feature Development: Define product requirements, features, and specifications for both the app and website, ensuring alignment with customer needs and technical feasibility.
• Collaboration: Work closely with engineering teams to manage the product development lifecycle, from ideation to deployment.
• Market Research: Conduct market and competitive analysis to identify opportunities for differentiation and improvement.
• Stakeholder Communication: Act as the primary point of contact between technical teams and stakeholders, ensuring alignment on timelines, priorities, and deliverables.
• Performance Monitoring: Use analytics to track app and website performance, identify pain points, and implement data-driven improvements.
• Agile Practices: Lead sprint planning, backlog grooming, and other Agile processes to ensure efficient delivery of software features.
• Testing and Quality Assurance: Oversee user testing and bug resolution to deliver a high-quality software experience.
• Scalability: Ensure the app and website are scalable and can support the company’s growth plans and new product integrations.

• Bachelor’s degree in Computer Science, Software Engineering, Business, or a related field.
• 2+ years of product management experience, with a focus on software products such as mobile apps or web platforms.
• Strong understanding of software development processes, Agile methodologies, and UX/UI principles.
• Proficiency in using data analytics tools to measure performance and drive improvements.
• Experience developing user-centric software solutions with a focus on delivering exceptional user experiences.
• Proven ability to manage cross-functional teams and drive collaboration across departments.
• Familiarity with smart home technology and IoT platforms is a significant plus.
• Experience with project management tools (e.g., Jira, Trello) and design tools (e.g., Figma, Sketch) is preferred.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Manager (Software) to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

1. Penanggung jawab Line Roda 2
2. Analisa & Report Claim Customer

AYANA Hospitality is seeking a motivated and skilled Japanese Sales Manager to enhance our sales efforts in the Japanese market. In this role, you will be responsible for developing and executing sales strategies that align with our business goals while building and nurturing long-lasting relationships with clients.

Key Responsibilities:

• Develop and implement a strategic sales plan to penetrate the Japanese market and achieve sales targets.
• Identify new business opportunities through market research and networking.
• Establish and maintain strong relationships with clients and partners, ensuring excellent customer service.
• Negotiate contracts and close sales deals effectively.
• Conduct presentations and site visits to showcase our facilities and services.
• Monitor market trends and competitors' activities to identify opportunities for growth.
• Collaborate with internal teams to deliver exceptional service and meet customer expectations.

• Fluent in Japanese and English (additional languages are a plus).
• Minimum of 2-3 years of sales experience in the hospitality or travel industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong negotiation, presentation, and communication skills.
• Ability to build and maintain relationships with clients.
• Good understanding of the Japanese market and cultural nuances.
• Highly motivated, results-oriented, and able to work independently.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is looking for a dynamic and experienced F&B Manager to oversee our food and beverage operations. As the F&B Manager, you will play a crucial role in designing and implementing strategies to ensure an outstanding dining experience for our guests across all outlets. You will lead a talented team, maintain the highest standards of service quality, and work closely with the culinary team to create innovative and appealing beverage menus.

Responsibilities

• Manage and oversee all F&B operations within the hotel.
• Develop and implement strategies to drive revenue and exceed financial targets.
• Maintain high standards of food and beverage service and quality.
• Train and mentor staff to provide exceptional guest service.
• Monitor inventory levels, order supplies, and manage costs to optimize profitability.
• Ensure compliance with health and safety regulations.
• Create and implement promotional events to enhance guest experiences.

• Minimum of 4 years of experience in a management role within the food and beverage hotels.
• Bachelor's degree in Hospitality Management or related field.
• Strong leadership and organizational skills.
• Exceptional knowledge of food and beverage trends and best practices.
• Proficient in financial management, inventory control, and cost optimization.
• Excellent communication and interpersonal skills.
• Fluency in English; proficiency in additional languages is a plus.

TBA

The Quality Manager at Delonix Hotel by AYANA Hospitality plays a pivotal role in ensuring that our operations and services meet the highest quality standards. You will be responsible for developing, implementing, and monitoring quality control processes across all areas of the hotel to guarantee compliance with both corporate and international standards. If you have a keen eye for detail, a passion for excellence, and the ability to lead teams effectively, we invite you to join our dynamic environment where quality is at the forefront of everything we do.

Key Responsibilities:

• Establish and maintain effective quality management systems and processes.
• Conduct regular audits and assessments to ensure compliance with quality standards.
• Analyze quality performance data, initiate corrective actions, and drive continuous improvement.
• Provide training and support to staff on quality standards and procedures.
• Collaborate with various departments to enhance service delivery and operational efficiency.
• Develop and implement quality improvement initiatives that align with business goals.
• Act as a point of contact for quality-related issues and customer feedback.
• Prepare reports and presentations for management reviews.
• Participate in the development of strategic quality objectives.
• Perform other related duties as assigned.

• At least 3 years of experience as a Quality Manager in a luxury hotel or similar environment.
• Strong understanding of quality management principles and methodologies, including Lean and Six Sigma.
• Excellent analytical and problem-solving skills.
• Exceptional communication skills, both verbal and written, in English.
• Proven ability to lead and motivate teams towards achieving quality goals.
• Familiarity with compliance requirements and audit processes.

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field. A Master's Degree is a plus.
• Proficiency in quality management software and data analytics tools.
• Strong project management skills and ability to handle multiple tasks in a fast-paced environment.

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery/shipment
• Update delivery/shipment status to customer
• Process any complain from customer relating the order process

A Laku6 internship is unlike any other. Our interns are quick on their feet, resourceful, adaptable and learn a heck lot in a short amount of time. If you're looking to make an impact and get your hands dirty with a myriad of opportunities, this is the adventure for you.

As a D2C Business Development Intern, you'll get the chance to develop practical work experience in a tech company and get involved in exciting projects that have direct impact to our business.

During this 6 months internship you will have the opportunities:

• To learn and support plan, execution, and pivot growth experiments on online re-commerce business especially in direct to customer sales strategies
• Be responsible for the daily updates of business performances tracker
• Measure and analyze performances of business funnel and other tracker to help business team to have a full view on business performance
• Working closely with Product team to assist on going or future product development needed based on each business units needs and learnings
• Working with the different teams from product, marketing, customer support, legal, finance sales and operation

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•       Memiliki pengetahuan mesin CNC

•       Memiliki leadership

•       Memahami alur produksi

•       Mampu menyusun rencana kerja

•       Memahami P.D.C.A

•       Mampu mengoprasikan Ms Office + Power Poin

•       Dapat berkomunikasi berbahasa Inggris menjadi nilai plus

Employee Development & Management

• Train and provide development opportunities for staff.  Ensure annual goals are complete and communicated.  Ensure Global Performance Management System is up to date and regular feedback is provided to staff members.
• Monitor and evaluate team members, and adjust training where needed.
• Attract, retain and develop high potential talent.
• Model and promote the Corporation’s Code of Business Ethics and Values.
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations.  Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.  Maintain all timekeeping, overtime and vacation records and schedules.
• Act as a team role model and change-agent.  Positively lead and influence team members to partner together to achieve individual and business goals.
• Coordinate team efforts, create and manage a regional strategy and team operating plan.

Operations

• Directly supervises employees in a Site.  Monitors work, alters schedules to meet unforeseen conditions, controls load factors and flow of work to ensure maximum use of available capacity and effective use of labor, tools and equipment. 
• Design and implement operations improvement strategies for safety, cost, quality, training, inventory, and services.
• Analyze and draw information for daily operational needs and improvement for the team.  Provide prompt problem solving for key issues.
• Responsible for key operational measures within the business unit (service, quality, productivity, cost, safety).
• Supervises the daily work schedules of warehouse employees involved in performing a combination of: shipping, receiving, loading and unloading trucks, stacking, picking, packing and palletizing finished products.
• Determines space requirements for storage and schedules delivery and distribution of products, parts, and accessories to achieve distribution objectives and meet customer requirements. Prepares and analyzes inventory reports to identify slow-moving and/or surplus stock. 
• Cultivates and reinforces appropriate group values, norms, and behaviors. Identifies and analyzes problems, plans, tasks, and solutions. 
• Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals. 
• Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process improvements.  Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan.
• Ensure best practices and standard operating procedures are being followed by conducting frequent business audits.
• Lead 5S activities, housekeeping, and recycling programs.  Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives.  Lead monthly safety meetings and daily safety huddles.
• Collaborate with other functional areas to resolve problems and develop improved manufacturing processes.  Make efforts to reduce manufacturing waste and process complexity.
• As a lead of quality assurance, he or she will be accountable to deliver the site’s business goal by meeting quality and operational metrics (KPI’s) like CCR (Customer Complaint Rate) ,COPQ (Cost of Poor Quality), Scrap%,DPM (Defect per Millions),TTC (Time to Close).
• Design and prepare End to End Quality Plan (E2E QP) based on different Retail Brands requirements by doing product and process risk assessment with product development,production,supply chain team and ensure a flawless execution.
• For any customer complaint or internal non-conformance, lead the RCA (Root Cause Analysis) and CAP (Corrective Action Plans) by following different scientific QC tools (Why Analysis, A3 and PDCA, Fish-bone /Cause Effect ) based on the severity of the case and ensure the process are calibrated based on the findings.
• Management Representative for all Technical, Quality (Supplier Qualification Program) and Compliance Audit and key accountable to ensure all required processes are in place.
• Responsible for Internal Lab and Third Party Lab activities,RSL and Chemical Compliance, Lab accreditation.
• SOP and OPL (One Point Lesson) preparation , upgradation and implementation by arranging necessary training programs.
• Carry out internal audits for the Integrated Management System and facilitate the Management Review Meeting for the same.
• Preparing a weekly/monthly QA department report for management review
• Management Representative of the Company for the Integrated Management System and other Technical Certification and Audits including TQP, Mellow Colour (For Instrument part), GRS Audit and Brand Protection.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly experienced and knowledgeable professional to join our team as the Manager, MIS/Portfolio Risk. As a Portfolio Risk Manager, you will be responsible for the reporting aspects for our lending portfolio. You will work closely with cross-functional teams, including credit analysts, underwriters, and senior management, to develop and implement effective risk management reporting and strategies that align with our business objectives and regulatory requirements.

What you will do:

• Portfolio Risk Assessment: Assist in preparing risk assessments of our lending portfolio to identify potential vulnerabilities.
• Risk Management: Assist to develop and maintain risk tools to monitor portfolio performance and identify emerging risks.
• Monitoring and Reporting: Continuously monitor the portfolio's credit quality, delinquency rates, and other key credit risk indicators. Prepare regular reports for senior management and regulatory authorities.
• Communication: Communicate risk findings and recommendations to senior management and other stakeholders in a clear and concise manner.

What we are looking for:

• Bachelor's degree in finance, economics, or a related field.
• A minimum of 5 years of experience in credit or risk management within the financial services or fintech industry.
• Strong knowledge on credit risk and portfolio management.
• Familiarity with Basel requirements and best practices in risk management.
• Proficiency in data analysis and statistical tools.
• Excellent interpersonal, communications and presentation skills.
• Fluent in both written and spoken English.

Good to Haves:

• Team lead experience
• Fintech experience
• project management experience

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Solo

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Temanggung

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*