Total 6 fb tourism hospitality job vacancies in komplek meruya garden blok m11 kelurahan meruya utara kecamatan kembangan jakarta barat

The SAP Master Data and Quality Assurance Specialist is responsible for the management and integrity of master data within the SAP environment, including controlling Master Data Requests to ensure that data entries are not duplicated and meet completeness standards. This role involves standardizing master data naming conventions according to established standards and providing low-level support for simple issues, such as re-uploading Merchant Statement Report(MSR) and checking Account Statement data. Additionally, the specialist will update the AI Ayana Hospitality data, including user manuals, and strive to learn new aspects of daily SAP operations, such as understanding SAP and SAP Fiori Authorization. This role also includes maintaining a list of transactions for the Cash Journal, learning the Purchasing Flow to assist with operational issues, and providing training on new features to users to enhance their knowledge of SAP.

Key Responsibilities:

·       Master Data Management:

o   Oversee the creation, maintenance, and governance of master data (e.g., customer, vendor, material, and financial data) within the SAP system.

o   Develop and enforce data quality standards and data governance policies to ensure consistent and accurate master data.

o   Collaborate with business units to gather requirements and document data definitions, structures, and relationships.

·       Quality Assurance:

o   Establish and implement quality assurance processes to monitor data integrity across the SAP system and related applications.

o   Conduct regular data quality audits and assessments to identify and resolve data discrepancies or issues.

·       Process Improvement:

o   Identify opportunities for continuous improvement in master data management processes, tools, and techniques.

o   Work with IT and business teams to streamline data entry, data migration, and data cleansing activities.

o   Lead projects focused on data migration, transformation, and integration within SAP and other systems.

·       Documentation:

o   Maintain comprehensive documentation of master data processes, data quality standards, workflows, and data governance policies.

o   Ensure that all procedures are well documented and accessible for training and reference.

·       Training and Support:

o   Provide training and guidance to end-users on master data processes, tools, and best practices.

o   Act as a key point of contact for master data inquiries and provide low-level support in resolving data-related issues.

o   Collaborate with IT support teams to troubleshoot and resolve system issues related to master data.

·       Compliance and Documentation:

o   Ensure compliance with regulatory requirements and internal policies related to data management and quality.

o   Document data management procedures, workflows, and data lineage to maintain a clear understanding of data flow and usage.

o   Stay updated on industry standards and trends related to master data management and quality assurance

·        Bachelor's degree in Information Technology, Business administration or a related field

·        Proven experience as ERP user, preferably SAP. Strong understanding of Data Management principal and workflow.

·        Excellent analytical, problem solving and communication skills. 

·        Strong organizational skills and the ability to manage multiple priorities and projects effectively.

·        Minimum of 2 years experience as ERP user, preferably SAP

This job purpose is to develop, standardize, and implement training programs across business units under AYANA Hospitality Management (AHM) to ensure the smooth and efficient running of the training departments resulting in maintaining high service standards and improving employees’ skills. 

• Plans, implements and monitors, in conjunction with other members of the Corporate Human Resources Division both General/Core and Management Training for the various business units under AYANA Hospitality Group (AHM). 
• Assists in identifying training needs within each department and business unit and suggests training programs based on business units’ characteristics and needs.
• Evaluates current and new learning programs, recommending changes that align with business need, and drives projects from beginning to end.
• Responsible for managing the continuing education curriculums and selecting learning materials and systems that foster opportunities for employee education. 
• Works closely with the business units’ training departments to ensure a smooth roll out of the curriculums in all locations, periodic tracking and reporting of training data. 
• Facilitates & delivers training incl. live and virtual leadership and development courses.
• Reviews the progress of the business units’ Training Plans and makes recommendations where necessary.
• Advises any new support material that would be beneficial to the hotels and business units.
• Delivers the socialization of the AYANA Guiding Principles (Corporate Philosophy) and brand training to all business units under the AYANA Hospitality Group (AHM). 
• Implements and monitors the company’s training materials, including Rank & File training series, Supervisory training series, Managerial training series and other e-learning initiatives.
• Develops facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous improvement, and leader development.
• Acts as primary point of contact on styling L&D programs for all stakeholders within the group.
•  Coordinates and monitors the cross-training programs between business units under AHM.
• Partners with external vendors to translate identified training needs into learning solutions that address both the areas of professional and technical skill development.
• Establishes and maintains training vendor relationships and contracts.
• Partners with the L&D teams in building meaningful relationships with key stakeholders to uncover learning & development needs and gain agreement on program outlines and success metrics. 
• Guides and ensures the success of the enterprise-wide LMS deployment. 
• Consult with HR departments to identify development needs for key talents, periodically reviews the talent selection process and builds talent pools too strengthen the growth of human capital within AHM. 
• Assists in developing presentations and also participates in school visits and career fairs. 
• Participates in the preparation of the training and development budget and reviews each business units’ training budget. 

Education:

Minimum S1 in management, psychology, hotel administration or other related field

Competency:  

• Adult learning methodology and the ability to communicate recommendations for training approach
• Instructional design methodology 
• Creative and open-minded, open to try new things
• Analytical and innovative thinking
• Adaptability
• Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
• Training need analysis
• Train the trainer
• Presentation skill & public speaking
• English
• MS Office
  

Managerial Skill:

• Change management expertise
• Coaching and influencing skills
• Strong collaboration skills
• Facilitation & management
• Leadership skills

Experience:

2-3 years’ experience in learning & development managerial positions

We are seeking a dynamic and experienced Chef de Cuisine for our All Day Dining restaurant at AYANA Midplaza, JAKARTA. In this key role, you will be responsible for overseeing all culinary operations, ensuring the highest standards of food quality and service, and creating a memorable dining experience for our guests.

Responsibilities:

• Lead the culinary team in the preparation and presentation of dishes that align with our brand standards.
• Develop and innovate menu items that cater to a diverse clientele while maintaining seasonal and local influences.
• Manage inventory, food costs, and kitchen budgets to optimize profitability.
• Ensure compliance with food safety and hygiene regulations.
• Collaborate with other departments to promote menu offerings and enhance guest experiences.
• Train, mentor, and supervise kitchen staff, fostering a positive and productive work environment.
• Interact with guests to gather feedback and improve dining experiences.
• Oversee kitchen operations during service to ensure smooth and efficient service delivery.

• Minimum of 3 years of experience in a culinary leadership role, preferably in a bustling All Day Dining environment.
• Strong knowledge of food preparation techniques and culinary trends.
• Proven ability to develop creative and delicious menu items.
• Excellent management skills with the ability to lead a diverse team.
• Experience in inventory management and cost control.
• Strong understanding of health and safety regulations in the kitchen.
• Ability to work effectively in high-pressure environments while maintaining quality standards.
• Degree in Culinary Arts or related field is preferred.

Join AYANA Hospitality as a Front Desk Supervisor at our prestigious AYANA Midplaza in Jakarta! In this key role, you will lead the front desk team to deliver an exceptional guest experience from the moment they arrive until they depart.

Your responsibilities will include overseeing front desk operations, managing guest check-ins and check-outs, addressing guest inquiries and complaints, and ensuring all front desk staff provide excellent service. Additionally, you will be responsible for training and mentoring team members and ensuring compliance with hotel policies and procedures.

If you are a passionate leader with a commitment to hospitality excellence and a knack for creating memorable experiences for our guests, we want to hear from you!

• Proven experience as a Front Desk Supervisor or similar role in hotel management
• Strong leadership and communication skills
• Familiarity with hotel management software, particularly OPERA
• Excellent problem-solving skills and the ability to work under pressure
• A degree in Hospitality Management or related field is preferred

Preventive Maintenance

• Perform scheduled preventive maintenance on all hotel equipment and systems.
• Inspect, troubleshoot, and repair HVAC, plumbing, electrical, and mechanical systems.
• Assist in maintaining fire protection systems and ensuring compliance with safety regulations.

Equipment Operation & Monitoring

• Operate and monitor building systems, such as Building Management Systems (BMS).
• Monitor energy and water usage to minimize wastage and manage costs.
• Ensure all systems operate efficiently and respond promptly to any malfunctions.

Repairs and Emergency Services

• Address guest room maintenance issues and other repair requests in a timely manner.
• Respond to emergency maintenance calls and perform necessary repairs to restore functionality.

Inspections and Reporting

• Conduct routine inspections of equipment and facilities as per checklist guidelines.
• Record and report any irregularities, maintenance requirements, or completed tasks.

Contractor and Vendor Supervision

• Monitor contractors and vendors to ensure their work does not disrupt hotel operations.
• Ensure all third-party work meets safety and quality standards.

Workplace Cleanliness and Organization

• Maintain cleanliness in all workshop and mechanical/equipment areas.
• Ensure tools and materials are stored properly and that adequate supplies are available.

Guest Service Support

• Address guest complaints regarding maintenance issues with professionalism and courtesy.
• Ensure all technical support enhances the guest experience.

Team Collaboration and Compliance

• Collaborate with the engineering team, attending daily briefings, meetings, and training sessions.
• Ensure adherence to hotel policies, including grooming, uniform standards, and safety protocols.

1. Minimum High School graduate with Electro Technician background
2. (2-3) years experience in mechanical & electrical equipment. Hotel & Hospitality experience is preferred
3. Strong technical skills in Mechanical & Electrical & HVAC system
4. Highly motivated and a team player
5. Able to trouble shooting for Kitchen Equipment
6. Able to handle shooting of HVAC equipment
7. Good Communication Skills – must be able to speak, read, write and understand the primary language(s) used in the workplace, ensuring good information flow
8. Legislation knowledge (building codes, fire safety and country standards)

AYANA Hospitality is looking for a Sales Manager - Rooms for our AYANA Midplaza, JAKARTA location. As a Sales Manager - Rooms, you will be responsible for driving revenue through sales of hotel rooms. You will be tasked with building and maintaining relationships with clients to increase revenue and occupancy rates. You will work closely with the sales and marketing team to develop and execute sales strategies and identify potential business opportunities. This is an exciting opportunity for someone who is passionate about hospitality and sales.

Responsibilities

• Develop and maintain relationships with clients to increase revenue and occupancy rates.
• Develop and execute sales strategies to meet revenue targets.
• Identify and pursue potential business opportunities to increase revenue.
• Conduct site inspections, prepare proposals, negotiate contracts, and close deals.
• Work closely with the sales and marketing team to develop and execute sales and marketing plans.
• Stay current on industry trends and competitive activity in the local market.
• Attend trade shows and networking events to generate leads and build relationships.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 2-3 years of experience in hotel sales.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and negotiation skills.
• Strong customer service skills and ability to build and maintain relationships.
• Good understanding of the local market and industry trends.
• Ability to work independently and as part of a team.