Total 88 field engineer job vacancies in delta silicon industrial park jlkruing 3 lippo cikarang blok l8 no 5b c sukaresmi cikarang selatan

Responsibilities:

• Perform machine installation
• Machine maintenance
• Repair machine
• Carry out analysis and problem solving
• Carry out machine quality control
• Perform functional test on the machines
• Create maintenance report
• Create a preventive maintenance schedule

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Melakukan serangkaian proses penagihan kepada debitur yang tertunggaksesuai dengan SOP dan berorientasi pencapaian target perusahaan

• Memonitoring & Mereminder nasabah yang terkendala dalam pembayaran angsuran
• Mengirimkan surat peringatan kepada nasabah
• Melakukan negosiasi kepada para nasabah yang mengalami kendala angsuran
• Melakukan reporting kepada atasan terkait hasil kunjungan ke nasabah 

• Memonitoring & Mereminder nasabah yang terkendala dalam pembayaran angsuran
• Mengirimkan surat peringatan kepada nasabah
• Melakukan negosiasi kepada para nasabah yang mengalami kendala angsuran
• Melakukan reporting kepada atasan terkait hasil kunjungan ke nasabah 

Drafter

• Melakukan pengawasan dan control progress pekerjaan
• Mengaplikasikan dan menjabarkan rencana kerja yang dikerjakan
• Membuat dan mengendalikan preventive & corrective maintenance program harian, bulanan dan tahunan untuk pemeliharan, perbaikan mesin, peralatan dan fasilitas produksi untuk mendukung kelancaran jalannya proses produksi
• Melakukan koordinasi dengan head office untuk target penyelesaian pekerjaan
• Melakukan identifikasi, analisa mengenai perbaikan yang dilakukan
• Melakukan evaluasi, laporan dan program kerja serta improvement maintenance department.

1. Melakukan maintenance system administrator server
2. Membuat laporan Preventive Maintenance
3. Membuat laporan Corective Maintenance
4. Melakukan instalasi dan configurasi server dan storage

• Market research to identify new opportunities and new customers
• Generate innovative ideas to promote company's products and services
• Identify and analyze company's main competitors
• Develop and grow long-term relationships with customers
• Negotiate sales and close sales and service contract agreements
• Promote new product/service activities from company to order opportunities
• Responsible for and providing solutions to customer complaints
• Create weekly report for sales opportunities

• Memonitoring nasabah yang terkendala dalam pembayaran angsuran.
• Mengirimkan surat peringatan kepada nasabah.
• Melakukan negosiasi kepada para nasabah yang mengalami kendala angsuran terkait opsi pembayaran yang dapat dilakukan para nasabah.
• Melakukan penagihan terhadap angsuran nasabah.
• Memastikan semua data nasabah benar untuk memudahkan penagihan.
• Melakukan reporting kepada atasan terkait hasil kunjungan ke nasabah .

Job description:

· Develop new product production processes

· Improve existing production processes

· Formulate new product production process according to new product technical requirements, process requirements, and quality requirements

· Develop new product production operation instructions SOP

· Measure product standard production hours based on new product production processes and continuously improve

· Improve the production process of existing mass-produced products and increase efficiency

· Responsible for process docking of products transferred from headquarters

· Leading and responsible for trial production of new product PVT

· Lead the production process and be responsible for the product production process

· Lead PVT trial production and be responsible for the results of PVT trial production

Job description:

• Supervise the inspection and maintenance of machines and production facilities.

• Develop guidelines and instructions regarding maintenance and repair of production machines and equipment.

• Create and implement SOP for how to operate machines and production facilities.

• Troubleshooting damaged parts, optimizing processes, and taking corrective action.

• Create and prepare work instructions and machine parameter records for each product and production machine.

• Supervise the implementation of new mold and tools projects related to products and production machines.

• Supervise every work carried out in accordance with SOP and safety standards.

• Provide support related to projects and setting up industrial equipment.

• Carry out problem solving related to production equipment and machines.

• Proposing improvements for better results.

Mempersiapkan alat atau mesin produksi agar sesuai dengan proses yang direncanakan.

We are seeking a Control Engineer to join our dynamic team. The ideal candidate will have hands-on experience with automated systems, electro-mechanical controls, and excellent troubleshooting skills. You will be responsible for ensuring the smooth operation of control systems, performing device-level validation, and providing critical insights for continuous improvement.

*Location : T3 Soekarno-Hatta International Airport

*Willing to work in shift (Day and Night Shift)

Job description:

· Carry out product structure design according to project planning

· Test and verify new products and Improve product structure

· 3D modeling design based on product technical requirements

· Produce 2D engineering drawings based on 3D modeling and process requirements

· Provide product mold opening 3D drawings and technical requirements to the mold department

· Make new product prototypes and verify product functions

· Work with the mold department to conduct design reviews before mold opening and follow up on the mold opening progress

· Lead and guide assistant engineers and technicians in making EVT samples and follow up on test results

· Lead the production of DVT samples and follow up on DVT test progress and results

· Responsible for assisting in solving various product design problems discovered during mass production

· Create project plans and implement them

· Lead the structural design of the project and have the main responsibility for the structural design

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

• Memperbaiki dan memecahkan masalah kerusakan mekanis dan malfungsi 
• Menjaga dan mendokumentasikan catatan perbaikan mekanis 
• Memantau ketersediaan suku cadang dan mengisi kembali persediaan 
• Mengoptimalkan efisiensi mekanis dengan menyesuaikan pengaturan mesin dan peralatan 
• Bertanggung jawab terhadap kelancaran atau kondisi mesin-mesin produksi yang siap pakai 
• Berkoordinasi dengan operator produksi 
• Memberikan service mesin yang baik dan benar 
• Membuat alat bantu yang dibutuhkan dalam operasional produksi 
• Melakukan pengecekan spare part ke setiap mesin di area produksi 
• Menjaga keselamatan kerja