Total 3 front desk officer job vacancies in Jakarta, Jakarta

Join AYANA Hospitality as a Front Desk Supervisor at our prestigious AYANA Midplaza in Jakarta! In this key role, you will lead the front desk team to deliver an exceptional guest experience from the moment they arrive until they depart.

Your responsibilities will include overseeing front desk operations, managing guest check-ins and check-outs, addressing guest inquiries and complaints, and ensuring all front desk staff provide excellent service. Additionally, you will be responsible for training and mentoring team members and ensuring compliance with hotel policies and procedures.

If you are a passionate leader with a commitment to hospitality excellence and a knack for creating memorable experiences for our guests, we want to hear from you!

• Proven experience as a Front Desk Supervisor or similar role in hotel management
• Strong leadership and communication skills
• Familiarity with hotel management software, particularly OPERA
• Excellent problem-solving skills and the ability to work under pressure
• A degree in Hospitality Management or related field is preferred

About The Role

In Legal - Compliance and Admin Team, you will help and assure Company’s compliance, license, and other parts of compliance matters are aligned with applicable law and regulation in Indonesia. Also you will handle legal administration of the Company and administration of the Legal Team.

Job Responsibilities

• Assist the internal team with legal requests and/or requirements.
• Manage the company's Intellectual Property rights and conduct audits on IP that may potentially infringe upon the company's IP.
• Responsible for ensuring the company's compliance with legal obligations within the legal system in Indonesia (OSS, LKPM, Construction Reports).
• Responsible for internal regulations within the company (coordinating with the HR team).
• Ensure and update the company's permits and licenses.

• Bachelor degree of law from reputable university

• 1- 2 (two) years Post Qualified Experience (PQE)

• Having an experience in construction company would be preferable

• Having experience in handling OSS and LKPM, also accustomed to dealing and communicating with Government institutions.
• Strong written and oral communication skills
• Highly organized, detail-oriented individual
• Works well with a team and independently

About The Role

In the Legal - Dispute Resolution Team, you will take care and assure any legal dispute or any potential legal dispute will be acted and resolved accordingly. This team is also responsible to submit legal risk management towards upper-management regarding projects and/or any action from other departments. This team, with the Finance Dept. and the People Dept. will also ensure any misbehaviour, misconduct, and/or any wrongdoing by employees of the Company will be acted accordingly with Company Regulation and applicable law in the Republic of Indonesia.

Job Responsibilities

• Take care of any legal dispute that the Company encounters (non-litigation).
• Implementing measures or formulating plans to address potential legal issues.
• Resolving disputes between the company and employees (e.g., reprimands, written warnings, termination, and bipartite negotiations).
• Resolving any overdue receivables with clients.
• Maintain good communication with external legal providers.

• Bachelor degree of law from a reputable university.

• 1- 2 (two) years Post Qualified Experience (PQE).

• Having an experience in a construction company or reputable law firm would be preferable.

• Having experience in handling legal cases and manpower disputes would be preferable.
• Excellent communication skills, both verbal and written, with the ability to articulate complex legal issues clearly.
• Strong problem-solving abilities, with a proactive approach to resolving disputes before they escalate.
• Ability to manage multiple cases simultaneously and prioritize tasks effectively.
• Detail-oriented with strong organizational skills.