Total 5 pr media communications job vacancies in jl cipinang cempedak iv9b cipinang cempedak jatinegara jakarta timur

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

What you will do:

• Strategic Planning and Execution
• Develop Annual PR Plan: Create and implement a yearly PR plan aligned with the company's overall business objectives.
• Integrated Marketing Communications: Ensure PR activities are integrated with other marketing initiatives for maximum impact.
• Crisis Communication: Develop and implement crisis communication plans to mitigate potential reputational damage.
• Regional Coordination: Collaborate with regional communications teams to ensure consistent messaging and execution.
• Media Relations and Management
• Media Relationships: Build and maintain strong relationships with key media personnel to foster positive brand coverage.
• Media Monitoring: Monitor media coverage and analyze brand sentiment to identify opportunities and threats.
• Media Inquiries: Respond promptly and professionally to media inquiries, providing accurate and timely information.
• Brand Management and Reputation
• Brand Reputation: Protect and enhance the company's brand reputation.
• Brand Awareness: Increase brand awareness through targeted PR campaigns.
• Additional Responsibilities
• Support talent division to manage Internal Communications activities
• Market Entry: Develop and implement PR strategies for new market entries or product launches.
• Manage relationships with PR vendors, media monitoring tools, and other vendors. i.e. Isentia for press release distribution,and mediia monitoring.

What we are looking for:

• Minimum Bachelor’s degree, preferably in Marketing & Communication major
• Skillful in Microsoft Office especially Word, Excel, and PowerPoint
• Minimum 3 - 4 years of experience in Public Relations/ Corporate Communications/ Internal Communications/ Journalist role previously
• Excellent communication skills
• Proficient in English and Bahasa Indonesia
• Outgoing and friendly personality
• Possess writing and copywriting skills
• Creative and enthusiastic
• Ability to multitask and fast learner
• Willing and flexible to travel
• Location base: Jakarta

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

• Memberikan Informasi yang dibutuhkan konsumen mengenai layanan via social media.
• Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via social media.
• Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen via social media.
• Melayani konsumen dengan cepat.
• Sopan dan ramah dalam berinteraksi dengan konsumen.
• Mengikuti proses dan standar kerja yang berlaku
• Mendokumentasikan interaksi dengan konsumen.

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.