Total 13 product specialist job vacancies in denpasar denpasar city

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

Responsibilities

• Lead Design System Development: Establish and maintain a scalable design system, defining consistent UI components, patterns, and interactions that align with Amartha's visual identity.
• Collaborate on Design Standards: Translate stakeholder expectations into a clear design vision, setting and maintaining high standards for UI/UX design and visual consistency.
• Collaboration with Engineering: Partner with the engineering team to ensure design systems are feasible, scalable, and seamlessly implemented in code.
• End-to-end Design Delivery: Define and document design requirements for high-impact projects, facilitate problem solving sessions with stakeholders, iterate and deliver the final design to engineering..
• Interface and Prototype Creation: Design user interfaces across Amartha products, building prototypes for user testing and iterating based on feedback.
• Usability Testing and Iteration: Conduct usability studies to test new concepts and refine existing products, ensuring they meet usability, durability, and aesthetic standards.
• Mentor Junior Designers: Provide guidance to junior designers to uphold high standards in design, UI/UX, and visual quality.

• Proven Visual and Design System Expertise: A strong portfolio showcasing 4+ years of experience in visual design and design systems, with an understanding of building and maintaining reusable components and patterns.
• Attention to Detail and Craftsmanship: Keen eye for aesthetics, color theory, and design detail with the ability to deliver polished, high-quality work.
• Effective Communication Skills: Ability to articulate ideas, designs, and rationale clearly to stakeholders, promoting collaboration and alignment.
• Team Collaboration: Strong team player capable of working cross-functionally with engineering, product management, and other stakeholders.

• Experience in End-to-end Design Phases: Skilled in user research, wireframing, prototyping, visual and interaction design, and usability testing.
• Technical Understanding: Knowledge of design systems, UI patterns, and creative solutions to technical constraints.
• Multi-Platform Experience: Experience designing for desktop, Android, and iOS platforms.
• Proficiency in Collaborative Design Tools: Comfortable working in Figma, or similar collaborative design tools.

BIOTA Smart Home is at the forefront of transforming everyday living through advanced smart home technology. Our mission is to create intuitive and efficient home environments that enhance the quality of life for our users. We believe that smart technology should be accessible, user-friendly, and seamless in its integration into daily routines.

Role Overview

As a KOL Specialist at BIOTA Smart Home, you will be a key player in enhancing our brand’s presence through strategic partnerships with key opinion leaders. Your role will involve developing and executing initiatives that not only promote our products but also resonate with our target audience, driving both engagement and sales.

Main Responsibilities

• Identify, recruit, and manage relationships with KOLs that align with BIOTA’s mission and brand.
• Design and implement collaborative campaigns that leverage KOL platforms to increase brand awareness and product visibility.
• Track and analyze the performance of KOL campaigns, providing insights and adjustments as needed to improve effectiveness.
• Collaborate with the marketing team to integrate KOL strategies into larger marketing initiatives.
• Stay updated on industry trends and competitor activities regarding influencer marketing.
• Build and maintain a database of potential and existing KOL partnerships.

• Minimum of 2 years of experience in influencer or KOL marketing, preferably in technology or consumer products.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven track record of successful KOL campaigns and partnerships.
• Strong understanding of social media trends and the impact of KOLs on consumer behavior.
• Exceptional communication and interpersonal skills for relationship management.
• Analytical mindset with the ability to interpret data and extract meaningful insights.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

Why Work with Us?

At BIOTA Smart Home, we value innovation, creativity, and teamwork. As a KOL Specialist, you will play a pivotal role in helping us connect with our audience and promote our vision of smarter living. Join us to make a tangible impact on the smart home industry!

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

We are seeking a visionary and results-driven Head of Product to lead the strategic direction and execution of our product offerings. As the Head of Product, you will be responsible for overseeing the entire product lifecycle, from ideation to launch, while managing and mentoring a team of product managers. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure the delivery of high-quality, innovative products that align with the company’s business goals and customer needs. This is a senior leadership role that requires strategic thinking, a customer-centric approach, and a deep understanding of product management best practices.

Key Responsibilities:

·                Product Vision & Strategy: Define and drive the overall product strategy, vision, and roadmap in alignment with the company’s business objectives. Ensure a clear product vision that resonates with customers and meets market demand.

·                Leadership & Team Management: Lead, mentor, and develop a team of product managers, fostering a culture of innovation, collaboration, and excellence. Set performance goals and provide ongoing feedback to ensure team success.

·                Cross-Functional Collaboration: Work closely with business, engineering, design, marketing, risk, compliance, finance, operations, and other key stakeholders to ensure successful product development, launch, and adoption. Facilitate effective communication and alignment across teams.

·                Product Development: Oversee the product development process, from ideation to execution, ensuring that products are delivered on time, within scope, and meet quality standards. Use Agile methodologies to manage the product lifecycle efficiently.

·                Customer-Centric Focus: Advocate for the customer at all stages of product development. Utilize market research, user feedback, and analytics to ensure the product solves real customer problems and delivers exceptional value.

·                Market & Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities, gaps, and trends in the market. Use these insights to inform product strategy and drive innovation.

·                Data-Driven Decision Making: Leverage data and analytics to assess product performance, drive key decisions, and prioritize product features. Track key performance indicators (KPIs) to measure success and optimize product offerings.

·                Stakeholder Communication: Present product updates, roadmaps, and key metrics to senior leadership, ensuring transparency and alignment with business priorities. Serve as a key point of contact for product-related discussions at the executive level.

·                Innovation & Continuous Improvement: Continuously identify and explore new product opportunities and innovations to maintain competitive advantage. Foster a culture of experimentation, learning, and iteration within the product team.

• ·                Experience: 10+ years of product management experience, with at least 5 years in a leadership or senior product management role. Proven track record of managing multiple products from concept to launch. Experience in Fintech/Lending space preferred.
• ·                Leadership: Strong leadership skills with experience in managing and growing high-performing product teams. Ability to inspire, mentor, and develop future leaders in product management.
• ·                Strategic Thinking: Ability to think strategically, set long-term goals, and make data-driven decisions that align with business objectives.
• ·                Technical Understanding: Solid understanding of software development processes, digital products, and Agile methodologies. Ability to communicate effectively with engineering teams and technical stakeholders.
• ·                Customer Focused: Strong customer empathy with a deep understanding of user needs and pain points. Proven ability to translate customer insights into successful product features.
• ·                Analytical Skills: Strong analytical mindset with the ability to use data to drive decision-making, prioritize initiatives, and measure product success.
• ·                Communication & Collaboration: Excellent verbal and written communication skills, with the ability to present complex ideas to both technical and non-technical stakeholders.
• ·                Project Management: Strong project management skills with the ability to manage multiple product lines and initiatives simultaneously.
• ·                Education: Bachelor’s degree in business, computer science, engineering, or a related field (Master’s degree preferred).m best
• Ability to influence through persuasive verbal and written communication

Position Overview:

We are seeking a versatile and skilled Campaign Specialist with a strong focus on Customer Relationship Management (CRM), customer life-cycle management, and performance marketing. The ideal candidate will have expertise in Meta WhatsApp Business Manager, sender ID management, and the broader Meta ecosystem. They should excel in creating, executing, and analyzing marketing campaigns, delivering tailored solutions, and leveraging data to optimize results. Knowledge of data science and data solution services is a significant plus.

Key Responsibilities:

1. CRM and Customer Life-Cycle Management:

• Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages.

•        Analyze customer journeys to identify critical touchpoints and implement targeted interventions.

•        Leverage customer segmentation to deliver personalized campaigns that drive value at each stage of the customer life-cycle.

•        Continuously refine CRM workflows to improve efficiency and customer satisfaction.

2. Meta WhatsApp Business Manager and Messaging Services:

•        Manage Meta WhatsApp Business accounts, including sender ID registration, compliance, and maintenance.

•        Plan and execute WhatsApp campaigns with a focus on template optimization and engagement.

•        Stay updated on Meta platform updates and policies to ensure compliance and best practices.

•        Collaborate with Meta support and technical teams to resolve messaging-related challenges.

3. Performance Marketing and Campaign Execution:

•        Plan and manage campaigns across digital and messaging platforms, aligning with broader marketing objectives.

•        Monitor and analyze campaign performance metrics, including engagement, conversion rates, and ROI.

•        Create and present detailed performance reports with actionable insights to internal and external stakeholders.

•        Conduct A/B testing and other iterative processes to enhance campaign performance.

4. Sender ID Management:

•        Oversee the registration, approval, and compliance of sender IDs across messaging platforms.

•        Develop strategies to maintain consistent branding and enhance sender ID recognition.

•        Ensure alignment with platform and regulatory requirements for sender ID usage.

5. Data-Driven Insights and Client Solutions:

•        Use data analysis to inform and refine campaign strategies and customer

•        engagement approaches.

•        Provide clients with tailored recommendations based on data-driven insights to meet their marketing goals.

•        Collaborate with data science and analytics teams to develop and integrate innovative data solutions.

•        Use data visualization tools to create compelling and easily understandable reports for stakeholders.

6. Expertise in the Meta Ecosystem:

•        Utilize tools like Meta Ads Manager, Audience Insights, and Business Suite to complement CRM and messaging efforts.

•        Drive integration between Meta platforms and CRM systems to ensure seamless campaign execution.

•        Develop and implement retargeting strategies and lookalike audiences to maximize customer reach and engagement.

7. Collaboration and Communication:

•        Act as a liaison between clients, sales, and technical teams to ensure alignment and smooth execution of campaigns.

•        Clearly communicate complex data insights to both technical and non-technical audiences.

•        Provide ongoing training and updates on Meta tools, WhatsApp services, and CRM best practices to team members.

•        Bachelor’s degree in Marketing, Business, Data Science, or a related field.

•        3+ years of experience in CRM, messaging campaigns, performance marketing, or a related role.

•        Deep knowledge of Meta WhatsApp Business Manager, sender ID management, and Meta advertising tools.

•        Proven ability to analyze campaign performance and present actionable insights effectively.

•        Familiarity with marketing automation platforms, CRM systems, and audience segmentation techniques.

•        Strong communication and client relationship management skills.

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

About the role

As our Senior Accounting Specialist, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• A Bachelor’s Degree in Accounting
• 3-4  years of accounting experience in Fintech Industry (Off Balance Sheet would be plus)
• Able to manage monthly closing and reporting 
• Has experience of project new  system migration 
• Familiar with Accounting Principles and Journaling
• Proficiency in Excel, Data Analysis  or Spreadsheet
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members and external division

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

About the team

Agent Network is currently expanding, we are targeting to grow more than 20x in 2025. In order to win the market we need to expand our supplier base upon which we can develop a competitive platform. The goals for the Partnership team are competitive, completeness and availability.

Onboarding new suppliers

• Conduct market research, analyze market trends, identify key potential products and potential suppliers
• Build establish productive relationship with suppliers
• Lead price negotiation process (liaise with Procurement Team)
• Lead contracting process (liaise with Legal Team)

Managing supplier base

• Define and monitor KPI and performance metrics for each suppliers
• Develop monitoring tools
• Build effective communication channel with all the supplier for issue resolutions
• Conduct regular reporting to management

Managing supply operations

• Monitor and ensure product availability, success transaction, on time performance in the platform
• Vendor deposit management

• A bachelor degree from reputable university
• A strong background and a minimum 4 years experience in managing partnership of telco products and/or partnership operations in similar platform
• Good communication and negotiation skill is a must
• Strong network particularly in telco and PPOB industry
• Able to effectively working with multiple stakeholders
• Capable of leading the team
• Strong data analytical skills is mandatory and data query capabilities is massive plus points
• Have a deep understanding of customer experience, identify and pursue business opportunities

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Development Specialist located in Jakarta, you will play a key role in researching, designing, and executing the development of new smart home products. You will work closely with cross-functional teams to identify market opportunities, develop innovative solutions, and ensure the seamless transition of products from concept to production.

Responsibilities

• Conduct market research and analyze trends to identify new product opportunities in the smart home sector.
• Collaborate with stakeholders to define product requirements, features, and specifications.
• Oversee the design and development of new products, ensuring functionality, usability, and aesthetic appeal.
• Coordinate with engineering, manufacturing, and quality assurance teams to bring products from concept to production.
• Manage product testing and validation processes to ensure high-quality standards.
• Monitor project timelines, budgets, and milestones to ensure successful product launches.
• Stay updated on emerging technologies and industry innovations to drive product development.
• Prepare reports and presentations on product progress and outcomes.

• Bachelor’s degree in any related field (Product, Engineering, Marketing, Business, etc)
• Proven experience in product development, preferably in the technology or smart home industry.
• Strong understanding of product design, manufacturing processes, and quality assurance.
• Excellent project management and organizational skills.
• Ability to analyze market data and identify trends.
• Creative thinker with a problem-solving mindset.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Knowledge of smart home technologies and trends is a plus.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Development Specialist to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Manager (Software) located in Jakarta, you will be responsible for managing the strategy, development, and execution of our smart home app and website. You will ensure that our software solutions meet customer needs, align with business goals, and provide a seamless, user-friendly experience. This role requires close collaboration with engineering, design, marketing, and other stakeholders to drive product success.

Responsibilities

• Product Strategy: Develop and own the roadmap for the smart home app and website, aligning with the company’s goals and customer needs.
• User Experience: Prioritize user-centric design to ensure intuitive, engaging, and seamless software interfaces for app and website users.
• Feature Development: Define product requirements, features, and specifications for both the app and website, ensuring alignment with customer needs and technical feasibility.
• Collaboration: Work closely with engineering teams to manage the product development lifecycle, from ideation to deployment.
• Market Research: Conduct market and competitive analysis to identify opportunities for differentiation and improvement.
• Stakeholder Communication: Act as the primary point of contact between technical teams and stakeholders, ensuring alignment on timelines, priorities, and deliverables.
• Performance Monitoring: Use analytics to track app and website performance, identify pain points, and implement data-driven improvements.
• Agile Practices: Lead sprint planning, backlog grooming, and other Agile processes to ensure efficient delivery of software features.
• Testing and Quality Assurance: Oversee user testing and bug resolution to deliver a high-quality software experience.
• Scalability: Ensure the app and website are scalable and can support the company’s growth plans and new product integrations.

• Bachelor’s degree in Computer Science, Software Engineering, Business, or a related field.
• 2+ years of product management experience, with a focus on software products such as mobile apps or web platforms.
• Strong understanding of software development processes, Agile methodologies, and UX/UI principles.
• Proficiency in using data analytics tools to measure performance and drive improvements.
• Experience developing user-centric software solutions with a focus on delivering exceptional user experiences.
• Proven ability to manage cross-functional teams and drive collaboration across departments.
• Familiarity with smart home technology and IoT platforms is a significant plus.
• Experience with project management tools (e.g., Jira, Trello) and design tools (e.g., Figma, Sketch) is preferred.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Manager (Software) to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

We are seeking a highly skilled and creative Senior Social Media Specialist to lead and execute our social media strategy across multiple platforms. This role is crucial in enhancing brand presence, driving audience engagement, and achieving measurable business goals. The ideal candidate will have extensive experience in social media management, campaign strategy, and content creation, coupled with a strong understanding of analytics and emerging trends.

Key Responsibilities:

1. Strategy Development & Execution

• Develop and implement comprehensive social media strategies aligned with overall marketing objectives.
• Drive brand awareness, customer engagement, and lead generation through social platforms.
• Identify and adapt to emerging social media trends and technologies to ensure competitive advantage.

2. Content Creation & Management

• Oversee the creation of high-quality, engaging content tailored to target audiences across platforms (Facebook, Instagram, TikTok, X.).
• Ensure consistent brand voice and messaging across all channels.
• Collaborate with internal teams (designers, copywriters, videographers) and external agencies to produce impactful content.

3. Community Management

• Engage with audiences, respond to comments and inquiries, and foster a strong online community.
• Monitor and manage brand reputation across all platforms.

4. Analytics & Reporting

• Track, measure, and analyze performance metrics (engagement rates, CTR, conversions) to assess the effectiveness of campaigns.
• Generate actionable insights and provide regular reports to stakeholders, optimizing campaigns based on data-driven recommendations.

5. Campaign Management

• Plan and execute social media advertising campaigns, ensuring optimal budget allocation and ROI.
• Experiment with creative formats and ad placements to maximize impact.

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3-5+ years of experience in social media management, preferably in a senior role.
• Proven track record of successful social media campaigns that drive engagement and business results.
• Deep knowledge of all major social media platforms (Meta, Google, Tiktok, X)
• Strong content creation skills, including copywriting, visual storytelling, and video content.
• Experience using analytics tools (Google Analytics, Sprout Social, Hootsuite, social listening tools, etc.) to track performance.
• Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave