Total 10 qc engineer job vacancies in Cikarang Utara

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

A.  Qualifications:

• Minimum education: SMK (Vocational High School) in Electrical Engineering, D3 Electrical, or S1 Electrical Engineering
• Strong and adequate physical condition
• Maximum age of 30
• Expertise in low and high voltage electrical systems and electronic equipment
• Proficient in handling generators, main panels, electrical network installations, also create or develop electrical systems also blueprints.
• create, calculating and develop electrical schematics (wiring diagram, SLD, Electrical Block Diagram), as well as maintenance and repairs
• Able to work both in a team and individually
• Able to work under pressure
• Willing to handle tasks outside of electrical work that are part of the FEM (Facility, Equipment & Maintenance) division
• Willing to work in shifts and available for on-call duty outside of normal working hours
• Interview will be conducted online
• Male applicants only
• Must be domiciled in the Subang area, West Java (Prioritize for Pusakanagara, Sukra, Pamanukan, Compreng, Bojong, Ciasem and surrounding)

Preferred Qualifications:

• Strong understanding of electrical theory and practice
• Knowledgeable in electrical distribution panel assembly
• Proficient in using AutoCAD software
• Minimum of 3 years of experience
• Possession of a professional engineer certification or relevant professional qualification certificate is highly preferred (LSP/BNSP or equivalent)
• Basic understanding of pump control systems and plumbing
• Familiarity with IP CCTV systems, door access, and other automation systems
• Holder of a valid SIM A (driver's license)

B.  Job Description:

Responsibilities include:

• Developing and adhering to technical specifications and electrical engineering standards
• Integrating electrical systems with other systems, such as machinery or software, to ensure seamless operation
• Diagnosing electrical system faults, proposing solutions, and performing repairs
• Ensuring on-site electrical engineering practices comply with safety regulations and industry standards
• Repairing electrical panel boxes and cable connections
• Conducting regular inspections and general electrical maintenance

Mastering building maintenance & structur, PLC and operate CNC Machine

Have knowledge AutoCad and Ms. Office

Able to speak in English

• Develop and provide tool / transferred toll/ back up tools to support from new toy development stage through running in production stage
• Ensure tools are running as quoted in the tool plan
• Review tool and part design for any modification
• Conduct mold trial, verify and release approval document to production.

1. Work with certain parties in Manufacturing and Regional Site to develop new product in accordance with regulation Global Regulation and International Toys Safety Regulation Standards.
2. Create quality testing standard method
3. Ensure and maintain company high level reliability on toy development to meet corporate requirement
4. Prepare certification package prior to product release to production
5. Responsible to cover some QC function to support smooth production operation.

1. Develop method and process for painted new toy production.
2. Lead for piloting new toy and ensure the process is proper based on methods, tools, layout and process buyoff.
3. Contribute on design tooling and machinery for painted part accessories of new toys to achieve
4. Improve automation technology within process engineering with focusing on safety, quality, reliability and productivity.

1. Establish proven method of new product which can be produced in Mass production
2. Involve in molded part and accessory development.
3. Establish and release internal documents to support the product specification until material procurement

Kualifiksii Kebutuhan Staff Document Control-QC:

- Laki-laki, usia maksimal 35 tahun

- Pendidikan minimal SLTA sederajat

- Bersedia bekerja full time senin-kamis pukul 07:20 s/d 16:30 dan jum'at 07:20 s/d 17:00, sabtu minggu hari libur

- Memiliki pengalaman min 1 tahun di bidang yang sama

- Mengerti prosedur audit internal dan external ISO 9001, ISO 14001, IATF 16949 dan Sertifikasi perusahaan lainnya.

- Sudah memiliki sertifikasi ISO 9001, ISO 14001, IATF 16949 dan ISO lainnya.

- Mahir dalam Document Management System dan Software seperti Microsoft Word, Excel, PowerPoint

- Memiliki kemampuan analisa yang baik, detail, teliti dan terbiasa bekerja secara individu maupun team

- Bersedia ditempatkan di Kawasan GIIC Blok AA Kota Deltamas-Cikarang Pusat

Pembuatan dan Kontrol Dokumen

Uraiaan Pekerjaan:

1. Melakukan beberapa uji coba metode baru untuk produk baru berdasarkan standar yang ditentukan oleh Sika atau berdasarkan TDS atau instruksi dari R&D -QA
2. Untuk mengidentifikasi bahan pengganti yang dapat ditemukan secara lokal agar memenuhi standar produk.
3. Melakukan uji coba untuk meningkatkan kualitas produk sesuai dengan kebutuhan pelanggan.
4. Untuk membantu ahli kimia dalam mengembangkan, memproduksi, dan menggunakan produk kimia, peralatan, dan barang-barang terkait.
5. Melakukan berbagai prosedur rutin ke laboratorium secara akurat dan mengikuti metode yang ketat dalam melakukan analisis.
6. Mengembangkan atau menyempurnakan produk baru atau metode baru atau meningkatkan kualitas produk berdasarkan metode dan standar perusahaan.
7. Untuk membantu ahli kimia membuat produk akhir, memasang peralatan, dan melatih pekerja di lini produksi.
8. Melakukan uji laboratorium untuk menghasilkan data yang andal dan tepat guna mendukung penyelidikan ilmiah.
9. Mencatat dan menginterpretasikan hasil untuk dipresentasikan kepada kolega senior.
10. Melakukan pengujian dan inspeksi produk, layanan, atau proses untuk mengevaluasi kualitas atau kinerja.
11. Memberikan usulan/saran untuk beberapa modifikasi prosedur produksi untuk memenuhi kebutuhan produk.
12. Menguji bahan baku, metode, dan produk jadi untuk memastikan memenuhi standar.