Total 9 quality assurance control job vacancies in trihanggo gamping kab sleman daerah istimewa yogyakarta indonesia

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MANAGER QUALITY CONTROL

Kualifikasi :

• Pendidikan S1 Teknologi Pangan/ Kimia/ Biologi/ Teknik Industri
• Memiliki pengalaman relevan sebagai Manager QC Industri Makanan
• Memahami sistim managemen mutu FSSC 22000

• Minimum education Diploma, Bachelor's degree equivalent in Industrial Engineering
• Have minimal experience. 1 year as QA in manufacturing
• Intermediate in Japanese (min. JLPT N3)
• Mastering computer operation (MS. Office)
• Have good communication, conscientious, and hard worker
• Have good analytical thinking
• Able to work in a team, communicative, and able to work under pressure
• Willing to be placed in MM2100 area, Cibitung

• Minimum 8 years working experience in Oil & Gas Engineering design including a minimum 5 years working experience in C&A Engineering design work in onshore and/or offshore oil & gas projects.
• Shall have experience in carrying out Detailed Engineering.
• Shall have a thorough knowledge of the use of codes, standards and practice applicable to API, IEE, and IPF classification, selection of instruments and control/safety/fire and gas systems.

• Memastikan kualitas produk sesuai dengan standar yang ditetapkan
• Mengawasi dan mengontrol proses QC/QA dari bahan baku hingga produk akhir
• Melakukan analisis masalah dan memberikan solusi atas temuan di lapangan
• Membuat laporan hasil inspeksi dan pengujian secara berkala
• Bekerja sama dengan tim produksi untuk menjaga standar kualitas
• Memberikan pelatihan dan pengembangan kepada tim QC agar memenuhi standar kerja

• Membuat planning produksi
• Membuat pengajuan dan pembelian bahan baku
• Menghitung dan memastikan kebutuhan material produksi
• Memastikan hasil produksi sesuai dengan rencana yang dibuat
• Mengontrol kapasitas produksi
• Menyiapkan dan melakukan inputing data pendukung dalam perencanaan kebutuhan dan stock untuk kebutuhan penyediaan produk perusahaan
• Rutin melakukan stock opname

• Minimal lulusan SMA/SMK
• Memiliki pengalaman kerja di bidang manufaktur minimal 1 tahun (pengalaman di
• Bisa menggunakan alat ukur
• Good attitude, jujur, pekerja keras dan bersedia bekerja dalam tekanan
• Bersedia bekerja sistem shift

• Pendidikan Min. SLTA
• Pengalaman lebih diutamakan
• Tidak buta warna
• Disiplin, Jujur, Amanah

Build and manage Support Team (LND & Quality Assurance Processes) to ensure ideal business process improvements. Manage Help center content and align with all Business Unit and Functions Unit.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Implementing, and overseeing quality assurance and quality control processes to ensure products or services meet or exceed customer expectations and industry standards
• They play a key role in maintaining the quality of an organization's products or services, improving processes, and minimizing defects or errors
• Develop and implement quality assurance team and learning development for Customer experience team.
• Create procedures to ensure consistency and adherence to quality standards.
• Create training materials, Conduct training, create TNA, and planning people development competencies, particularly if a need for specific skills or knowledge enhancement are identified
• Manage and update Help Center improvements
• Create and manage monitoring services for all channels Voice and Non Voice

• Experience as Quality Process PIC min 2 years.
• Training and assessment certification, which demonstrate expertise in evaluating and coaching.
• Strong communication skills and collaborative person
• Analytical skills to analyze training programs, identify areas for improvement, and recommend solutions.
• Industry expertise to understand skills and competencies for Digital contact center process
• Good verbal and written communication skills in Bahasa Indonesia and English
• Familiar with training and quality assurance contact center process.

Build and manage Business Process and Services Process Improvement. To ensure end to end business process delivery based on KPI to support BU and FU. Include managing quality agents and SOP for internal and external CX Ops.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Accountable for achieving Quality Performances metrics and CSAT Score
• Create and manage sampling methodology monitoring services
• Support and partner with Operations to improve CSAT achievement, and provide insights improvements
• Manage SOP and compliance documents in Customer Experience Team scope
• Assist Audit team internal or external stakeholders in Services and Business process
• Align with Operational Team and Product Team for improvements based on insights services processes

• Experiences as Quallity Assurance assist digital contact center transactions service monitoring
• Familliar with methodology sampling all channel contact center (call/chat/email/KYC process)
• Analytical thingking and create report from insights CSAT, Apps Store/ Play Store review
• Industry expertise to understand skills and competencies for coaching and conseling
• Collaborative skills with Learning and Development, Innovation Team, and Performance Insights team to provide good initative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English
• Ability to create report quality insights based on CSAT measurements, and monitoring sample