You will assist in the effective operation of the reservations department, to meet the business goals of the hotel according to instructions given by the Reservation Manager. Further to this, you will manage incoming reservation requests in order to avoid a backlog of reservations. You need to ensure daily trace reports/follow-up systems are handled effectively and you will maintain office administrative procedures within the department that will safeguard and detect double bookings, non guaranteed bookings, filing errors and other inaccuracies.
