Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia kerja shifting & bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM C; disukai apabila memiliki SIM A juga
• Penempatan : Palembang

• Gaji Pokok
• Tunjangan
• Insentif

YOUR MISSION

• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards

• Responsible for assisting with the recruitment, training, development and succession of high performing, results driven  Associates

• Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the Store

• Analyze customer profiles, buying trends, and competitive information to impact and drive business

• Manage and monitor Loss Prevention education, training and awareness programs

• Directly responsible for Loss Prevention compliance within store

• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts

• Directly responsible for execution and processing of both incoming and outgoing merchandise

• Manage and communicate merchandise opportunities to Store Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Participate in new store openings and/or store closings; travel may be required

YOUR TALENT

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.
Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Job Description :

• Responsible for the entire team and activities in the assigned area to optimize the distribution of Cussons products effectively and efficiently
• Develop the area and ensure the implementation of the coverage strategy in the area
• Responsible for the entire area and distributor/account management (sell in and sell out)
• Responsible for all sales force activities in the area that is the responsibility of ABM including distributor salesmen
• Responsible for coaching and training salesmen – including distributor salesmen to improve efficiency and effectiveness of salesmen vs. KPIs (number of outlet registers, number of active outlets, effective calls, frequency of calls and additional product distribution at outlets)
• Ensuring the selling out target is achieved through effective training to all salesmen and coaching salesmen

Requirement :

• Experience to handling distribution channel
• Educational Background Bachelor Degree from Any Discipline
• At least 3-5 years experience in Sales position
• Computer literate (Basic Application)
• Able to Communicate in English.
• Good administration skill
• Having good negotiation and Interpersonal skill

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!