Total 9 Internship tech support job vacancies in Indonesia

At Amartha, we believe in nurturing the talent of tomorrow. Our Internship Talent Pool program is designed for dynamic and enthusiastic individuals who are eager to gain hands-on experience in a fast-paced environment. Joining our Talent Pool means you'll be part of a vibrant community where your ideas are valued and your growth is prioritized.

This is a fantastic opportunity to dive into various aspects of our operations, collaborate with innovative minds, and contribute to impactful projects.

What You'll Do:

• Participate in meaningful projects that align with your career goals and interests.
• Collaborate with cross-functional teams and engage in brainstorming sessions to drive creativity.
• Gain exposure to real-world challenges and learn to navigate through them.
• Receive mentorship and guidance from industry professionals who are passionate about sharing their expertise.
• Build your professional network and make connections that can help shape your career path.

Who You Are:

• A current student or recent graduate in any field who is eager to learn and grow.
• Strong communicator with a knack for teamwork and collaboration.
• Proactive and adaptable, ready to take on new challenges.
• Detail-oriented with excellent organizational skills.
• A passion for making a difference and contributing positively to our workplace culture.

As our Digital Lending Support Intern, you will be part of an excellent team to create values and products to fasten financial inclusion in Indonesia. This role will directly report to the Head of Business Development and this role also are part of the small team consisting of 3 Business Development.

Responsibilities:

●      Support Operational Processes: Assist in day-to-day manual tasks, including data entry, and updating records.

●      Data Quality and Accuracy: Conduct quality checks and ensure data accuracy across all reports and processes.

●      Documentation: Maintain clear and organized documentation of operational processes and tasks.

Qualifications:

●      Strong attention to detail and an aptitude for data accuracy.

●      Basic knowledge of Google Sheets or Excel.

●      Ability to work independently and collaboratively in a fast-paced environment.

• Providing IT Support for Bosch Indonesia users following IT Service Management processes
• Operation of End Client Devices (IT Fleet Management and Manage Print Services), including of support and troubleshooting for all Bosch Indonesia locations
• Supporting Bosch Indonesia colleagues in their role as Local IT Infrastructure Partner and Local Services Support roles.

1. Memelihara hubungan yang baik dengan pemangku kepentingan lain (tim hukum, keuangan, tim penjualan) untuk membantu mereka menyediakan semua data terkait kepatuhan;
2. Membantu Sales Support dan Strategy Officer dalam pengelolaan data dan dokumen sehari-hari yang berkaitan dengan pemangku kepentingan lainnya;
3. Mengajukan permintaan harian untuk pembuatan perjanjian, amandemen, dan addendum kepada tim hukum;
4. Mengajukan permintaan harian untuk pembuatan proforma invoice, invoice, dan SOA kepada tim keuangan;
5. Berkoordinasi dengan tenaga penjualan terkait dokumen yang diperlukan untuk pembuatan dokumen hukum dan keuangan, termasuk surat keterlambatan pembayaran dan surat FTP;
6. Melakukan tindak lanjut kepada tenaga penjualan mengenai semua koleksi sekolah yang jatuh tempo beserta dokumen yang diperlukan;
7. Memantau staf dan mengelola dasbor administrasi untuk memastikan data selaras dengan baik; dan
8. Memantau surat penawaran sekolah dari semua paket sambil memastikan kesesuaian dengan skema harga dan diskon.

• Researching and creating weekly two-wheeler market news (OEM, regulation, mobility trends and start up, and potential customers).
• Assisting with research and cultivate information related to two-wheeler.
• Supporting in administrative duties related with two-wheeler division
• Supporting marketing activities
• Supporting market research based on data

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

• Supporting business unit in preparation and execution of new projects.
• Assisting communication with Original Equipment Manufacturer (OEM)
  customer for new projects and series.
• Support sales report analysis for B2B after-sales activity.
• Perform other administrative duties as required.

• Install and setup laptop with Windows operating system
• Configure computer hardware, software, and IT office devices (printers, CCTV, etc.)
• Replacing laptop and computer hardware (HDD/SSD, RAM, Keyboard, etc.)
• Diagnosing and troubleshooting issues on laptops and computers
• Updating database of laptop devices

• Technical problem diagnosis and analysis

• Performing performance optimization

• Working closely with product team to handle a bug issue release

• Researching or Debugging technical issues

• Writing reports regarding product problems

• Reviewing product change requests

• Monitoring daily issues and giving solutions to clients

• Analyzing daily issues and recommending improvement

• Maintaining daily issue update from team members