Total 7 technical support engineer job vacancies in Bandung City, West Java

• Memberikan support / supervisi terkait produk dan teknis pemasangan produk kepada pelanggan, baik untuk segment Project maupun Retail.

• Mendiagnosis dan menyelesaikan masalah teknis yang dihadapi oleh pelanggan secara efisien dan efektif.
• Memberikan training produk, baik kepada team internal perusahaan maupun eksternal perusahaan.
• Bekerja sama dengan pihak pabrik maupun pihak ke 3 untuk melakukan pengujian produk sesuai dengan kebutuhan Perusahaan.
• Melakukan kunjungan reguler ke project maupun retail sebagai bentuk after sales service.

• Pendidikan minimal S1 Teknik Sipil, Material Science, atau program studi terkait
• Pengalaman kerja minimal 3 tahun sebagai technical support dari industri building material
• Memiliki kemampuan komunikasi dan presentasi yang baik.
• Memiliki kemampuan analisa dan problem solving yang baik.
• Bersedia bekerja di Surabaya dan siap untuk melakukan perjalanan dinas jika diperlukan.

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to: 

• Manage and optimize end-to-end procurement operational including but not limited to sourcing, tendering, negotiation, and contract management. 
• Assist in developing and implementing procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Management, Supply Chain Management, Business Management, and/or any related field. 
• Has minimum 1 year experience in Procurement, or supply chain management is preferred. 
• Fresh graduate with minimum 1 year experience are welcome to apply
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What will you do but are not limited to:

• ⁠Record and monitor data related to field activities (e.g., feeding, growth, health status).
• Maintain accurate data of harvest and post-harvest processes.
• ⁠⁠Track and input project expenses.
• ⁠⁠Organize digital and physical documents (production, expenses, invoices).
• ⁠⁠Work with field teams to gather data for performance monitoring.
• Assist in identifying challenges in field operations and offer feasible solutions based on data insights.

• Bachelor's Degree in Agribusiness, Management Business, Business Administration or any related field.
• Minimum 1 year experience in agricultural operations or relevant internships preferred
• Fresh Graduate are welcome to apply

• Strong communication and interpersonal abilities to liaise effectively with internal and field team members.
• Detail-oriented with good organizational and analytical skills.
• Proficient in Microsoft Office, especially Excel for data management.
• Willingness to learn and adapt in a fast-paced and dynamic agricultural environment.
• Previous internship or experience in agriculture or agribusiness is a plus.

We are looking for a skilled and passionate Lead Backend Engineer responsible for our serverside application logic and its integration with the front-end platforms. In this position, you will use your programming skills and tools to analyze and translate business/feature requirements into well-structured, efficient, scalable software. You will also provide leadership and mentoring to the team on technical aspects. You will also be actively involved in researching new technologies/tools that can be incorporated to improve the current system.

• Develop secure, well-architected, scalable and high- performant backend applications in Golang and Node.js (JavaScript & TypeScript)
• Implement best practices for maintainable quality code
• Optimize existing codes to improve performance and efficiency
• Provide mentorship, code reviews, and technical direction to your team members
• Develop partnerships with engineers and product managers to better understand and implement product requirements
• Collaborate with Product, QA, and UI team to deliver features and improvements
• Build & maintain a strong team of developers that consistently deliver solid results
• Monitor and adapt the team's pace to instill a sense of urgency for progress

• 5+ years of backend engineering experience, including 1+ years in a leadership role.
• 4+ years with Golang and Node.js (JavaScript & TypeScript).
• Knowledge of coding standards and best practices for production environments.
• Experience with message queuing and streaming platforms (Amazon SQS, SNS, Kinesis, Apache Kafka) for scalable, event-driven architectures.
• Strong grasp of microservices.
• Familiarity with Golang and Node.js tools and frameworks.
• Proficient with version control systems, particularly Git and GitLab.
• Experience deploying to cloud services (AWS/GCP) and using integration pipelines.
• Comfortable in a Linux environment.
• Self-motivated, with a passion for keeping up with backend development trends.
• Strong communication and teamwork skills.
• Good self-management skills, particularly in timeline adherence.

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

As an Infrastructure Engineer at Ajaib, you will be responsible for designing, implementing, and maintaining the underlying infrastructure that supports our development and production environments. You will work closely with cross-functional teams to ensure the availability, reliability, scalability, and security of our systems.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities:

• Designing and deploying enterprise-level hardware and software systems that support the organization’s operations.
• Create designs of network infrastructure in the company.
• Assist with planning and implementation of system and network integration.
• Developing disaster recovery plans and procedures in conjunction with other IT professionals
• Assessing current systems to secure best practices and balance by complying with regulatory.
• Managing broad area virtual private networks (VPNs), fixing network and connectivity issues, and ensuring sufficient network redundancy.
• Understanding system administration and how network, hardware and technologies work.
• Administering automated workflow tools (i.e., Ansible, Jenkins and Terraform) and server visualization technologies (i.e., VMware, Proxmox).
• Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure.
• Optimizing performance of databases, networks, applications, servers and storage.
• Serving as configuration managers to create, apply, and enforce processes for promoting all infrastructure components from the development environment to the testing, demonstrating, and generating environments.
• Installing components on networks and servers and ensuring they work in tandem and can be executed without compilation errors in various platforms and environments.
• Managing the host environment to ensure proper tuning and sufficient capacity (including web server, proxy server, database servers, VMWare, Cisco, Juniper, SAN, servers).

• Bachelor's degree in Computer Science, Engineering, or related field.
• At least 3 years of experience as an Infrastructure Engineer or similar role.
• Strong knowledge of infrastructure-as-code concepts and tools (e.g., Terraform, Ansible, CloudFormation).
• Experience with cloud platforms like AWS, Azure, or GCP.
• Proficient in scripting languages like Bash, Python, or PowerShell.
• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Solid understanding of networking protocols, security principles, and best practices.
• Knowledge of monitoring and alerting systems (e.g., Prometheus, Grafana, ELK Stack).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

As a QA Automation Engineer, you will play a critical role in ensuring the delivery of high-quality software through the development and execution of automated test solutions. You will collaborate closely with cross-functional teams to understand product requirements, design test strategies, and contribute to the continuous improvement of the software development lifecycle. Your expertise in automation tools, frameworks, and best practices will be instrumental in delivering robust and scalable test automation solutions. 

Responsibilities 

• Analyze user stories and requirements to design, document, and execute test strategies and automation plans. 

• Develop and maintain robust, scalable, and efficient automated test scripts for web and mobile applications. 

• Implement and optimize test automation frameworks using tools such as Selenium, TestNG, or equivalent. 

• Collaborate with developers to integrate automated tests into CI/CD pipelines to ensure early detection of defects. 

• Execute automated test suites, analyze results, and report issues promptly to ensure quality standards. 

• Stay updated on the latest trends and innovations in QA automation and recommend tools or techniques to enhance efficiency. 

• Proven experience in automation testing for web and mobile applications. 

• Proficiency in automation tools such as Katalon, Selenium WebDriver, or Appium. 

• Strong programming skills in Java or other scripting languages (e.g., Python, JavaScript). 

• Familiarity with frameworks like TestNG, JUnit, or similar. 

• Experience in integrating automated tests within CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. 

• Knowledge of performance testing tools (e.g., JMeter) is a plus. 

• Solid understanding of QA principles, software testing life cycle, and Agile methodologies. 

• Excellent problem-solving skills, with attention to detail and a quality-first mindset. 

• Strong verbal and written communication skills to collaborate effectively across teams. 

Nice to Have 

• ISTQB or equivalent QA certifications. 

About the Role

The Associate Software Security Engineer plays an essential role in protecting Amartha from evolving cyber threats. You will be part of our dynamic security team, focusing on identifying and mitigating security risks across our technology stack.

About the Team

Our Information Security team consists of dedicated security professionals who prioritize security and privacy by design. We work closely with development teams to enable secure product development while maintaining operational efficiency.

Primary Responsibilities

- Execute vulnerability assessments and penetration tests across web applications, APIs, and mobile platforms

- Implement and maintain security controls in cloud environments (GCP, AWS)

- Develop automation scripts and tools to enhance security processes

- Perform security code reviews and threat modeling

- Support our bug bounty program through triage and validation

- Monitor systems for security anomalies and investigate potential incidents

- Collaborate with development teams to remediate security findings

Growth & Development

- Mentorship from experienced security engineers

- Certification and training support

- Hands-on experience with modern security tools and challenges

- Clear career advancement path within the security team

Required Skills

- 2+ years of hands-on security testing or software development experience

- Strong understanding of web security fundamentals and OWASP Top 10

- Proficiency in at least one scripting/programming language (Python, Bash, or Go)

- Experience with security testing tools (Burp Suite, OWASP ZAP)

- Basic understanding of cloud security concepts

- Ability to clearly communicate technical findings to various stakeholders

- Fast learner with passion for cybersecurity

- Self-motivated to stay updated with security trends and threats

Preferred Qualifications

- Security certifications (eJPT, OSCP, CEH)

- Experience with cloud platforms (AWS, GCP)

- Knowledge of CI/CD pipelines and DevSecOps practices

- Mobile application security testing experience

- Familiarity with infrastructure as code (Terraform, Ansible)

Technical Environment

- Security Tools: Burp Suite, Metasploit, Nmap, MobSF, Frida

- Development Tools: Git, GitHub, Jenkins

- Cloud Platforms: AWS, GCP

- Programming Languages: Python, Bash, Go