Total 7 technical support engineer job vacancies in Cibis Nine Lantai 16, Jl. Tb Simatupang No.2

• Managing technical team capabilities report and plan
• Preparing technical support team performance reports
• Assisting the Sales team both in presales and post-sales
• Understanding customer's requirements and needs and able to provide the right solutions
• Training, mentoring, evaluating, and motivating the team
• Assign and monitor the workload, set the goals and standards, and provide feedback and guidance
• Communicate the customer needs and expectations, report the performance and issues, and coordinate the resources and solutions
• Handle complex or escalated customer complaints, troubleshoot technical problems, implement policies and procedures, and ensure compliance with quality and security standards

• Bekerja sama untuk memberikan informasi teknis mengenai produk, termasuk fitur dan manfaat yang relevan bagi kebutuhan spesifik pelanggan. 
• Mendukung upaya penjualan dengan mengidentifikasi peluang di pasar, memberikan rekomendasi produk yang sesuai, dan membantu mencapai target penjualan melalui pendekatan teknis.
• Mengidentifikasi kebutuhan pelanggan, memberikan konsultasi, dan merekomendasikan produk yang tepat untuk aplikasi industri tertentu. 
• Melakukan presentasi produk secara efektif kepada pelanggan, dengan fokus pada keunggulan teknis dan potensi solusi untuk meningkatkan penjualan. 
• Menyediakan solusi teknis yang cepat dan akurat untuk masalah pelanggan, guna membangun kepuasan pelanggan dan mempertahankan hubungan jangka panjang. 
• Memahami trend pasar dan kebutuhan pelanggan untuk memberikan wawasan kepada tim penjualan dan membantu merancang strategi yang efektif. 

We are seeking a talented Cathodic Protection Technical Product Engineer to join our team at PT Southern Tristar, based in North Cikarang, West Java. As a full-timeemployee, you will play a crucial role in developing and implementing innovative cathodic protection solutions for our clients in the oil and gas and energy industries.

What you'll be doing

• Definition of Calculation methodology/ Protection method definition.
• Definition of Material and determine Environmental conditions.
• Determination of the sacrificial anode quantities / location / material (Al /Zn / Mg) for the design life of the structure.
• Determination of the impressed current system size regarding the DC source and it’s associated anode ground bed.
• Issuing of Bid Doc for Procurement use.
• Establishing bidder lists, evaluating and pre-qualifying vendors, bid assessments, audits, reviewing supplier’s documentation for compliance with client/international specifications /rules.
• Assistance during MPQT, review for approval of subcontractor documentation.
• Management of CP site survey subcontractor on site. (Supervision / Training / Installation and Testing / Commissioning, if required).
• Assist with Technical clarification when required for clarification/negotiation all division (Cathodic Protection, Bolt and Nut, Cable Support System).

Deskripsi Pekerjaan:

- Melaksanakan tugas-tugas yang diberikan melalui platform kami.

- Tugas diberikan secara acak oleh para penjual di platform marketplace.

- Setiap tugas yang diselesaikan dengan sukses akan mendapatkan komisi sebesar 20%

Jam Kerja:

- Fleksibel, mulai dari pukul 09.00 hingga 22.00 WIB.

- Kakak bisa memilih kapan saja untuk menyelesaikan tugas selama rentang waktu tersebut.

Pendapatan:

- Komisi sebesar 20% dari setiap tugas yang berhasil diselesaikan.

Drafter

• Following the kick of meeting with Sales Department, production, customers, and the Project Coordinator before starting the project.
• Receive technical documents from the Application Engineer and sales during the kick of meeting and implementation for project execution.
• Able to Conduct and lead the engineering phase until the engineering output (BOM and Drawing) is released.
• Able to Conduct and lead the preparation of inspections and test plans with the Quality Engineer.
• Become a company representative for every technical meeting and discussion with customers.
• Conducting site survey before the project is executed and issue an installation plan on sites.
• Become a commissioning test team, and record commissioning results for handover to customers/Operations.
• Recapitulation of inspection/test result documents into Fabrication Data Records in collaboration with Quality control and Application Engineers.
• Performing FAT at the vendor's facility before sending equipment to the Company.
• Perform technical coordination and manage vendors in technical terms.
• Become a Problem-Solving team if there is a problem with the equipment and systems supplied to the customer.
• Overseeing engineering for project execution from the initial handover at the kick of meeting to Commissioning and Handover.

• Melakukan pengawasan dan control progress pekerjaan
• Mengaplikasikan dan menjabarkan rencana kerja yang dikerjakan
• Membuat dan mengendalikan preventive & corrective maintenance program harian, bulanan dan tahunan untuk pemeliharan, perbaikan mesin, peralatan dan fasilitas produksi untuk mendukung kelancaran jalannya proses produksi
• Melakukan koordinasi dengan head office untuk target penyelesaian pekerjaan
• Melakukan identifikasi, analisa mengenai perbaikan yang dilakukan
• Melakukan evaluasi, laporan dan program kerja serta improvement maintenance department.