Total 10 technical support engineer job vacancies in DKI Jakarta

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

Calling all truly AWESOME people!  

About Stranger Soccer   

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

 Job Description 

We are seeking a skilled Back End Engineer with experience in AWS, PHP, and NodeJS. You will design, develop, and maintain back-end systems, ensuring high performance and responsiveness. 

Role  

• Implement server-side logic, maintain APIs and Websites using PHP and NodeJS.   

• Optimize AWS infrastructure, ensuring scalability, backup system, performance, and cost-efficiency.   

• Manage third-party integrations (e.g., domain, ssl, payment gateways, emails, social authentication).   

• Collaborate with front-end developers to integrate user-facing elements.   

• Ensure security and data protection.   

• Conduct performance tuning and backend process automation.   

• Troubleshoot and debug applications to optimize performance.   

• Participate in code reviews and stay updated with industry trends.   

• Bachelor's degree in computer science or a related field.   

• Proven experience as a Back End Engineer or similar role.   

• 3+ years of experience in back-end development.   

• Strong proficiency in PHP and NodeJS.   

• Extensive AWS experience (e.g., EC2, S3, RDS, CloudWatch, Beanstalk, API Gateway).   

• Experience developing websites/APIs from scratch to deployment.   

• Familiarity with database technologies such as MySQL, PostgreSQL, and MongoDB.   

• Experience with version control (e.g., Git) and Linux environments.   

• Understanding of RESTful API design principles.   

• Excellent problem-solving and communication skills.   

• Knowledge of Docker and Kubernetes is a plus.   

Preferred Qualifications  

• Experience with CI/CD pipelines.   

• Familiarity with front-end technologies (e.g., React / Next JS).   

• Knowledge of Agile methodologies and practices. 

Other Details  

• 10-20 hours a week, with the possibility of growing into a full-time role  

• Flexible working hours   

• Position will be virtual with occasional travel to Singapore. 

To apply, please send resume to [email protected]. Please include cover note and salary expectations.  

Amartha is embarking on an exciting new journey and seeks experienced engineers to collaborate with senior management, existing engineers, and the product team in shaping the next wave of innovative product offerings. The goal is to ensure Amartha leapfrogs into the next phase of its journey.

As a Mobile Engineer, you will play a key role in developing cutting-edge mobile applications and ensuring their performance, scalability, and security.

Responsibilities

• Design and build advanced applications for the Mobile platform
• Collaborate with the engineering team from planning to execution to achieve development goals.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Ensure all service delivery is scalable and secure.
• Support continuous improvement by investigating alternatives and new technologies, presenting these for architectural review.

• Experienced as a Mobile Engineer or Software Engineer
• Minimum of 5 years of experience in the related field
• Proven working experience in software development, with one or more published Android apps in the Play Store
• Experience in Native Mobile Development using Flutter
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Proven experience in writing readable code, creating extensive documentation for existing code, and refactoring previously written code
• Familiar with secure engineering practices
• Strong exposure to Financial Technology is a plus
• Strong exposure to Firebase Analytics & Firestore is a plus

Amartha is embarking on an exciting new journey and seeks experienced engineers to collaborate with senior management, existing engineers, and the product team in shaping the next wave of innovative product offerings. The goal is to ensure Amartha leapfrogs into the next phase of its journey.

As a Lead Mobile Engineer, you will play a key role in leading the mobile engineering team, designing and developing high-performance mobile applications, and ensuring the successful delivery of scalable, secure, and reliable services. You will collaborate with cross-functional teams to drive development goals, mentor junior engineers, and explore new technologies to continuously improve our product offerings.

Responsibilities:

• Lead and mentor a team of Mobile Engineers, including backlog grooming, sprint planning, and code reviews.
• Design and build advanced applications for the Mobile platform.
• Collaborate with the engineering team from planning to execution in achieving development goals.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Ensure that all service delivery is scalable and secure.
• Support continuous improvement by investigating alternatives and new technologies and presenting them for architectural review.

• Experienced as a Lead Mobile Engineer with a minimum of 3 years of experience.
• At least 5 years of experience in the relevant field.
• Proven working experience in software development, with one or more published Android apps on the Play Store.
• Experience in Native Mobile Development using Flutter.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Proven experience in writing readable code, creating extensive documentation for existing code, and refactoring previously written code.
• Familiarity with secure engineering practices.
• Strong exposure to Financial Technology is a plus.
• Strong exposure to Firebase Analytics & Firestore is a plus.

Amartha is embarking on an exciting new journey and seeks experienced engineers to collaborate with senior management, existing engineers, and the product team in shaping the next wave of innovative product offerings. The goal is to ensure Amartha leapfrogs into the next phase of its journey!

Successful candidates must have strong communication skills, as they will play an active role in discussions and be instrumental in bridging the gap between product and technology. They will also be responsible for coaching, mentoring, and guiding junior engineers in best practices and solving technical challenges.

As a Principle DevOps Engineer, you will combine software and system engineering to ensure the reliability and uptime of critical systems.

Responsibilities:

• Be responsible for the implementation, tuning, and ongoing administration of data layers and infrastructure.
• Manage availability, performance monitoring, and capacity planning for data and application layers.
• Improve services in terms of deployment and operation.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

• Experienced in the fields of Computer Science or Software Engineering
• Experienced with cloud-native architecture and technologies
• Experienced with Google Cloud Platform (GCP)
• Experienced with API gateways
• Has strong ability to debug, optimize code, and automate routine tasks
• Has systematic problem-solving approach
• Possess an effective communication skills
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Strong knowledge of RDBMS systems and NoSQL databases

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies.

We offer a highly competitive compensation package on par with industry leaders like Google and Microsoft, ensuring our team is rewarded for their expertise and dedication. We are fully remote, providing the flexibility to work from anywhere in Indonesia. We are rooted in transparency and openness, without rigid hierarchies. We are feedback-driven, encouraging open communication and innovation at every level. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.

Responsibilities:

• Create and deliver compelling demonstrations of Stellar Cyber products and solutions.
• Understand and effectively present our security platform and solutions.
• Providing pre-sales technical assistance and product education.
• Actively driving and managing the technology evaluation stage of the sales process.
• Taking ownership of customer issues reported and seeing problems through to resolution.
• Diagnose and troubleshoot Stellar Cyber software and hardware and help our customers deploy the Starlight solution.
• Install network traffic sensors in various environments; including the physical network, virtual networks, public and private cloud, servers.
• Very close working relationship with TAC support and Product Management. Respond to RFI's & RFP's.
• Provide weekly report to management on the status of high priority cases and pre-sales activity.
• 30-50% travelling throughout all sales territories.
• Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate technical sales support.

• 5+ years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services.
• 5+ years of technical/pre-sales support as a sales or systems engineer.
• Strong understanding of the following technologies: TCPIP, Networking, Routing, Switching, LAN Extensive Cyber Security experience including Network Security, Firewall, IDS, Sandbox and Security detections.
• Having Linux, Windows administrator, SIEM technology, and Virtualization is a big plus.
• Public/Private cloud, AWS, Azure and Google Cloud application installations and management.
• Degree in a relevant field, like Computer Science, IT, Engineering.