Total 15 technical support engineer job vacancies in central jakarta central jakarta city

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to: 

• Manage and optimize end-to-end procurement operational including but not limited to sourcing, tendering, negotiation, and contract management. 
• Assist in developing and implementing procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Management, Supply Chain Management, Business Management, and/or any related field. 
• Has minimum 1 year experience in Procurement, or supply chain management is preferred. 
• Fresh graduate with minimum 1 year experience are welcome to apply
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What will you do but are not limited to:

• ⁠Record and monitor data related to field activities (e.g., feeding, growth, health status).
• Maintain accurate data of harvest and post-harvest processes.
• ⁠⁠Track and input project expenses.
• ⁠⁠Organize digital and physical documents (production, expenses, invoices).
• ⁠⁠Work with field teams to gather data for performance monitoring.
• Assist in identifying challenges in field operations and offer feasible solutions based on data insights.

• Bachelor's Degree in Agribusiness, Management Business, Business Administration or any related field.
• Minimum 1 year experience in agricultural operations or relevant internships preferred
• Fresh Graduate are welcome to apply

• Strong communication and interpersonal abilities to liaise effectively with internal and field team members.
• Detail-oriented with good organizational and analytical skills.
• Proficient in Microsoft Office, especially Excel for data management.
• Willingness to learn and adapt in a fast-paced and dynamic agricultural environment.
• Previous internship or experience in agriculture or agribusiness is a plus.

- Monitoring and auditing activity logs
- Help set up and enforce IT security policies
- Help organizing IT security documents and documentations
- Performing regular security checks and processes on our company’s systems
- Monitoring and responding to SIEM alerts
- Contributing to the improvements of the company’s security policies, process, and tooling

About The Role

We are seeking a skilled and detail-oriented Site Engineer to join our dynamic team. As a Site Engineer, you will oversee and manage construction projects, ensuring quality standards, timelines, and budgets are met. You will work closely with principal design engineers, project managers, site managers, architects, and subcontractors to deliver high-quality civil construction projects.

Job Responsibilities

• Supervise and monitor daily site activities to ensure compliance with project specifications, schedules, and safety standards.
• Coordinate with subcontractors, suppliers, and workforce to ensure smooth execution of tasks.
• Interpret and review drawings, plans, and specifications to ensure accurate implementation.
• Conduct quality checks and inspections to maintain construction standards.
• Prepare and maintain site reports, schedules, and other documentation.
• Resolve any technical issues or design conflicts in collaboration with the design and engineering teams.
• Provide technical guidance and training to site workers when required.
• Monitor material usage and inventory to prevent shortages or wastage.
• Assist in budgeting, cost control, and resource planning.

• Bachelor’s degree in Civil Engineering or a related field.
• Proven experience as a Site Engineer or similar role in the construction industry.
• Having minimum 2 years work experiences
• Strong knowledge of construction processes, materials, and regulations.
• Proficiency in AutoCAD, MS Office, and other construction management software.
• Excellent problem-solving, organizational, and leadership skills.
• Ability to interpret technical drawings and specifications.
• Strong communication and interpersonal skills.
• Valid driver’s license (SIM A/C) and willingness to travel to various sites.
• Experience working on large-scale civil infrastructure projects and proficient in English is a plus

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes that we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

• Manage and secure AWS environments.
• Integrate and automate DAST/SAST tools in CI/CD pipelines.
• Conduct penetration testing for applications, containers, and infrastructure.
• Implement and monitor AWS security services (IAM, GuardDuty, CloudTrail).
• Perform vulnerability assessments and enforce container image compliance.
• Respond to security incidents and ensure runtime security in AWS Services..

• 3+ years in DevSecOps, Cloud Security, or Pentesting.
• Expertise in AWS (EKS, ECS, IAM, Lambda) and Kubernetes.
• Experience with DAST/SAST tools (e.g., OWASP ZAP, Burp Suite, SonarQube).
• Hands-on experience with CI/CD pipelines (GitLab, Jenkins) and IaC tools (Terraform/CloudFormation).
• Strong knowledge of penetration testing tools and methodologies.
• Familiarity with OWASP, CIS benchmarks, and container security tools.

Preferably:

• Experiences in AWS, Kubernetes and Security

We are looking for a skilled and passionate Lead Backend Engineer responsible for our serverside application logic and its integration with the front-end platforms. In this position, you will use your programming skills and tools to analyze and translate business/feature requirements into well-structured, efficient, scalable software. You will also provide leadership and mentoring to the team on technical aspects. You will also be actively involved in researching new technologies/tools that can be incorporated to improve the current system.

• Develop secure, well-architected, scalable and high- performant backend applications in Golang and Node.js (JavaScript & TypeScript)
• Implement best practices for maintainable quality code
• Optimize existing codes to improve performance and efficiency
• Provide mentorship, code reviews, and technical direction to your team members
• Develop partnerships with engineers and product managers to better understand and implement product requirements
• Collaborate with Product, QA, and UI team to deliver features and improvements
• Build & maintain a strong team of developers that consistently deliver solid results
• Monitor and adapt the team's pace to instill a sense of urgency for progress

• 5+ years of backend engineering experience, including 1+ years in a leadership role.
• 4+ years with Golang and Node.js (JavaScript & TypeScript).
• Knowledge of coding standards and best practices for production environments.
• Experience with message queuing and streaming platforms (Amazon SQS, SNS, Kinesis, Apache Kafka) for scalable, event-driven architectures.
• Strong grasp of microservices.
• Familiarity with Golang and Node.js tools and frameworks.
• Proficient with version control systems, particularly Git and GitLab.
• Experience deploying to cloud services (AWS/GCP) and using integration pipelines.
• Comfortable in a Linux environment.
• Self-motivated, with a passion for keeping up with backend development trends.
• Strong communication and teamwork skills.
• Good self-management skills, particularly in timeline adherence.

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

As an Infrastructure Engineer at Ajaib, you will be responsible for designing, implementing, and maintaining the underlying infrastructure that supports our development and production environments. You will work closely with cross-functional teams to ensure the availability, reliability, scalability, and security of our systems.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities:

• Designing and deploying enterprise-level hardware and software systems that support the organization’s operations.
• Create designs of network infrastructure in the company.
• Assist with planning and implementation of system and network integration.
• Developing disaster recovery plans and procedures in conjunction with other IT professionals
• Assessing current systems to secure best practices and balance by complying with regulatory.
• Managing broad area virtual private networks (VPNs), fixing network and connectivity issues, and ensuring sufficient network redundancy.
• Understanding system administration and how network, hardware and technologies work.
• Administering automated workflow tools (i.e., Ansible, Jenkins and Terraform) and server visualization technologies (i.e., VMware, Proxmox).
• Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure.
• Optimizing performance of databases, networks, applications, servers and storage.
• Serving as configuration managers to create, apply, and enforce processes for promoting all infrastructure components from the development environment to the testing, demonstrating, and generating environments.
• Installing components on networks and servers and ensuring they work in tandem and can be executed without compilation errors in various platforms and environments.
• Managing the host environment to ensure proper tuning and sufficient capacity (including web server, proxy server, database servers, VMWare, Cisco, Juniper, SAN, servers).

• Bachelor's degree in Computer Science, Engineering, or related field.
• At least 3 years of experience as an Infrastructure Engineer or similar role.
• Strong knowledge of infrastructure-as-code concepts and tools (e.g., Terraform, Ansible, CloudFormation).
• Experience with cloud platforms like AWS, Azure, or GCP.
• Proficient in scripting languages like Bash, Python, or PowerShell.
• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Solid understanding of networking protocols, security principles, and best practices.
• Knowledge of monitoring and alerting systems (e.g., Prometheus, Grafana, ELK Stack).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

As a QA Automation Engineer, you will play a critical role in ensuring the delivery of high-quality software through the development and execution of automated test solutions. You will collaborate closely with cross-functional teams to understand product requirements, design test strategies, and contribute to the continuous improvement of the software development lifecycle. Your expertise in automation tools, frameworks, and best practices will be instrumental in delivering robust and scalable test automation solutions. 

Responsibilities 

• Analyze user stories and requirements to design, document, and execute test strategies and automation plans. 

• Develop and maintain robust, scalable, and efficient automated test scripts for web and mobile applications. 

• Implement and optimize test automation frameworks using tools such as Selenium, TestNG, or equivalent. 

• Collaborate with developers to integrate automated tests into CI/CD pipelines to ensure early detection of defects. 

• Execute automated test suites, analyze results, and report issues promptly to ensure quality standards. 

• Stay updated on the latest trends and innovations in QA automation and recommend tools or techniques to enhance efficiency. 

• Proven experience in automation testing for web and mobile applications. 

• Proficiency in automation tools such as Katalon, Selenium WebDriver, or Appium. 

• Strong programming skills in Java or other scripting languages (e.g., Python, JavaScript). 

• Familiarity with frameworks like TestNG, JUnit, or similar. 

• Experience in integrating automated tests within CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. 

• Knowledge of performance testing tools (e.g., JMeter) is a plus. 

• Solid understanding of QA principles, software testing life cycle, and Agile methodologies. 

• Excellent problem-solving skills, with attention to detail and a quality-first mindset. 

• Strong verbal and written communication skills to collaborate effectively across teams. 

Nice to Have 

• ISTQB or equivalent QA certifications. 

Missions:

• Responsible for developing and maintaining relevant relationships with stakeholders in the projects channel, primarily in the Commercial Building Solutions (CBS) Hotels and Resorts (Hospitality), and Vertical Residential market segment (Architects, Interior Designers, Consulting Engineers, Façade Engineers, Sustainability Consultants, Developers, Somfy Industrial and Project Partners etc.)
• Use a solution selling approach to increase awareness of Automation and the Somfy brand in the target segment
• Responsible for building a pipeline and converting to sales, of relevant projects ensuring Somfy automation is specified

Activities:

• Builds up database and knowledge about projects, construction industry and key players
• Ensures relevant Somfy solutions are specified and converted into sales for meeting targets
• Develops a long-term approach for influencing and engaging with main stakeholders

Management:

• Secures end-to-end specified projects deliveries
• Close cooperation with industrial channel team to drive Key Accounts project sales

About the Role

The Associate Software Security Engineer plays an essential role in protecting Amartha from evolving cyber threats. You will be part of our dynamic security team, focusing on identifying and mitigating security risks across our technology stack.

About the Team

Our Information Security team consists of dedicated security professionals who prioritize security and privacy by design. We work closely with development teams to enable secure product development while maintaining operational efficiency.

Primary Responsibilities

- Execute vulnerability assessments and penetration tests across web applications, APIs, and mobile platforms

- Implement and maintain security controls in cloud environments (GCP, AWS)

- Develop automation scripts and tools to enhance security processes

- Perform security code reviews and threat modeling

- Support our bug bounty program through triage and validation

- Monitor systems for security anomalies and investigate potential incidents

- Collaborate with development teams to remediate security findings

Growth & Development

- Mentorship from experienced security engineers

- Certification and training support

- Hands-on experience with modern security tools and challenges

- Clear career advancement path within the security team

Required Skills

- 2+ years of hands-on security testing or software development experience

- Strong understanding of web security fundamentals and OWASP Top 10

- Proficiency in at least one scripting/programming language (Python, Bash, or Go)

- Experience with security testing tools (Burp Suite, OWASP ZAP)

- Basic understanding of cloud security concepts

- Ability to clearly communicate technical findings to various stakeholders

- Fast learner with passion for cybersecurity

- Self-motivated to stay updated with security trends and threats

Preferred Qualifications

- Security certifications (eJPT, OSCP, CEH)

- Experience with cloud platforms (AWS, GCP)

- Knowledge of CI/CD pipelines and DevSecOps practices

- Mobile application security testing experience

- Familiarity with infrastructure as code (Terraform, Ansible)

Technical Environment

- Security Tools: Burp Suite, Metasploit, Nmap, MobSF, Frida

- Development Tools: Git, GitHub, Jenkins

- Cloud Platforms: AWS, GCP

- Programming Languages: Python, Bash, Go