Senior Sales Order Management Officer
Full-time
Senior Executive
3 days ago
Daily Operation: Manage smooth daily operations in sales include achieving company target as key performance indicators and maintain best practice rel..
- Daily Operation: Manage smooth daily operations in sales include achieving company target as key performance indicators and maintain best practice relationship with the customer.
- Order Processing and Fulfillment: Ensuring all sales orders are entered into the system correctly and processed through to delivery without errors or delays.
- Coordination Between Teams: Collaborating with sales, supply chain, logistics, and finance teams to ensure smooth order fulfillment and address any issues.
- Monitoring and Tracking Orders: Keeping track of order statuses, inventory levels, and delivery schedules, ensuring customers receive their orders as expected.
- Customer Communication: Acting as a point of contact for customers, providing updates on order status, handling changes, and resolving issues related to orders.
- Process Optimization: Identifying areas for improvement within the order management process to increase efficiency, reduce errors, and enhance customer satisfaction.
- Reporting and Analytics: Generating reports on order volumes, lead times, fulfillment rates, and other key metrics to inform decision-making and improve performance.
- Ensures that the entire order lifecycle, from order creation to delivery, runs smoothly and aligns with company goals.
- Manage Team: manage team member work properly to achieve sales target
Official account of Jobstore.
