Total 3 transportation logistics job vacancies in gd graha mandiri lt 2 jl imam bonjol no 61 kel menteng kec menteng jakarta pusat

The End-to-End Logistics Manager is a leadership role responsible for overseeing customer service, logistics, and export-import activities to ensure smooth and efficient operations that meet business objectives. This role is pivotal in driving operational excellence, improving customer satisfaction, and achieving cost and quality targets. The incumbent will work cross-functionally to develop and execute strategies that enhance supply chain processes and ensure compliance with internal and external standards.

Accountabilities:

Customer Service

• Develop and implement efficient business processes for order processing, fulfillment, and returns.
• Oversee effective management of customer complaints, ensuring timely resolution and improved satisfaction.
• Monitor and enhance customer service performance through key service performance indicators.
• Partner with logistics, warehouse, and quality teams to ensure timely deliveries and maintain inventory quality.
• Drive customer-centric initiatives, collect and analyze customer feedback to identify and implement improvements.
• Build a high-performing customer service team with a succession plan and flexible organization structure.

Logistics

• Manage and safeguard company assets, including inventory and equipment, ensuring accuracy and adherence to HSE policies.
• Plan and control storage and transportation of products, ensuring cost-effectiveness and efficiency.
• Lead continuous improvement initiatives in logistics processes, leveraging technology and redesigning systems.
• Ensure effective inventory management, including FIFO/FEFO practices, and compliance with quality and safety standards.
• Manage relationships with transporters and third-party warehouses to optimize logistics costs and performance.
• Strategically plan and manage logistics, warehousing, and transportation to meet customer satisfaction and financial goals.
• Develop and implement policies to maintain a high standard of HSE, quality, and productivity in warehouse and distribution operations.
• Monitor non-conformance reports, corrective actions, and improvement measures to enhance the quality system.

Export-Import (EXIM)

• Ensure EXIM activities comply with internal policies, external regulations, and international standards.
• Monitor accurate declaration of import/export documentation, including HS codes, origin, and value.
• Manage EXIM KPIs, such as clearance time, duty drawbacks, and reporting accuracy.
• Collaborate with customs, brokers, and other external stakeholders to streamline processes and reduce costs.
• Review and validate EXIM documentation to avoid unnecessary expenses.
• Support compliance standards through effective use of systems such as SAP.
• Represent the company in tax disputes, customs audits, and other external engagements.
• Prepare and present regular reports to finance and other stakeholders.

Tanggung Jawab:

1. Bertanggung jawab atas seluruh kegiatan operasional PPJK terkait import.
2. Mengoperasikan berbagai jenis modul yang terkait dalam alur proses Import Laut & Udara (Ceisa 4.0, Manifest, SSM Karantina, Perizinan seperti PI, LS, Masterlist, dst..)
3. Menyusun dan menerapkan strategi untuk meningkatkan efisiensi dan efektivitas proses kepabeanan dan freight logistik.
4. Berkoordinasi dengan berbagai pihak, termasuk pelanggan, vendor, dan instansi pemerintah terkait.
5. Memastikan kepatuhan terhadap regulasi dan peraturan yang berlaku dalam kegiatan impor.
6. Menyiapkan Perhitungan PIB, mencari HS dan bertanggung jawab untuk kebenaran dan kelengkapan proses dokumen.
7. Mengembangkan dan memelihara hubungan yang baik dengan pelanggan dan mitra bisnis.
8. Monitoring email, monitoring pekerjaan PIB team serta berkomunikasi dengan Overseas Agent dan Customers.
9.  Menyiapkan serta mengirimkan quotation untuk Import Laut & Udara kepada Overseas Agent dan Customers

We are looking for IT Staff who will ;

·      Assisting in troubleshoot employee’s laptop or other IT’s assets issue both hardware and software for all Staff including all Ships.

·      To assist preparing new/replacement laptop or other IT requirements for the office for all for all Staff including all Ships

·      Managing existing IT’s company assets.

o  Install, configure, and maintain computer systems, software, printers, and other peripherals (NAS, CCTV and Network devices)

o  Monitor and maintain antivirus and endpoint protection systems.

o  Maintain Microsoft Outlook for company emails

·      To assist in monitoring Crewing Management System.

·      To assist in company’s promotional items.             

o  Create graphics, layouts, and branding materials for internal or external use.

o  Collaborate with other departments to design user-friendly interfaces or presentations.

·      As a runner for IT’s purchasing / maintenance matter.