Total 237 Senior Executive Full-time job vacancies in sarawak

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Evaluation Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Evaluation Specialist will provide targeted technical support to USAID/Indonesia and IPs and oversee all analytical activities including evaluations, assessments, and research studies. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Draft technical scopes of work for and supervise the performance of consultants and subcontractors supporting analytical activities.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from evaluations and assessments inform adaptive management by USAID and implementation partners.

• Master’s degree in social sciences, economics, statistics, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Experience with statistical packages such as SPSS or STATA.
• Excellent collaboration, management, and communication skills.
• Prior experience working in Indonesia required.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC, dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior MEL Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior MEL Specialist will provide leadership and oversight of all monitoring, evaluation, assessment, and research activities of the MECLA Activity. This is position is contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.
• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from monitoring, evaluations, and assessments inform adaptive management by USAID and implementing partners.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Performance Monitoring Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Performance Monitoring Specialist will provide overall technical direction on performance monitoring for the USAID/Indonesia Mission and its partners. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum of eight years of demonstrated experience in performance monitoring on USAID projects.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.

Keterampilan Manajerial:

• Kemampuan untuk memimpin dan mengelola tim IT yang beragam.
• Pengalaman dalam perencanaan anggaran dan pengelolaan sumber daya yang efisien.
• Keterampilan komunikasi yang baik untuk berinteraksi dengan pemangku kepentingan bisnis dan tim teknis.
• Kemampuan untuk menganalisis masalah teknis dan membuat keputusan yang tepat.

Keterampilan Bisnis:

• Memahami kebutuhan bisnis dan menghubungkannya dengan solusi teknologi yang tepat.
• Kemampuan untuk menyusun strategi IT yang align dengan tujuan bisnis perusahaan.
• Pengalaman dalam negosiasi kontrak dengan vendor teknologi dan pihak ketiga.

About the role

As our Senior Accounting Specialist, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• A Bachelor’s Degree in Accounting
• 3-4  years of accounting experience in Fintech Industry (Off Balance Sheet would be plus)
• Able to manage monthly closing and reporting 
• Has experience of project new  system migration 
• Familiar with Accounting Principles and Journaling
• Proficiency in Excel, Data Analysis  or Spreadsheet
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members and external division

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Experience in deploying, managing, and maintaining ELK Stack
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

• Membuat reporting & presentasi produk kepada owner / perwakilan calon NOO.
• melakukan negoisasi dengan pemilik HORECA / Depo / GT.
• Melakukan kunjungan area cakupan distributor.

• Membuat reporting & presentasi produk kepada owner / perwakilan calon NOO.
• melakukan negoisasi dengan pemilik HORECA / Depo / GT.
• Melakukan kunjungan area cakupan distributor.

• Membuat reporting & presentasi produk kepada owner / perwakilan calon NOO.
• melakukan negoisasi dengan pemilik HORECA / Depo / GT.
• Melakukan kunjungan area cakupan distributor.

• Membuat reporting & presentasi produk kepada owner / perwakilan calon NOO.
• melakukan negoisasi dengan pemilik HORECA / Depo / GT.
• Melakukan kunjungan area cakupan distributor.

• Membuat reporting & presentasi produk kepada owner / perwakilan calon NOO.
• melakukan negoisasi dengan pemilik HORECA / Depo / GT.
• Melakukan kunjungan area cakupan distributor.

Syarat :

- Wanita/Pria

- Usia Mix 35 Thn

- Berdomisili Jakarta Barat dan Sekitarnya

- Pendidikan Minimal S1 Akunting

- Pengalaman di bidang yang sama selama 2 Tahun

- Menguasai sistem akutansi Accurate diutamakan

- Memiliki Brevet minimal A&B, Familiar terhadap Perpajakan Terbaru

- Berpengalaman berkomunikasi langsung dengan AR Pajak

- Memiliki inisatif yang tinggi dalam menyelesaikan Problem Solving

- Menguasi Akutansi

- Memiliki kemampuan Analisis yang tinggi

deskripsi pekerjaan :

1. Menganalisis Laporan keuangan Perusahaan

2. Menganalisis proyek yang sedang berjalan

3. Membantu mendokumentasikan proses audit dan menyiapkan temuan audit Keuangan

4. Menyiapkan dan menyajikan laporan yang secara jelas mencerminkan hasil audit

5. Mengembangkan dan memelihara prosedur audit internal untuk memastikan bahwa prosedur paling baik dan paling efektif telah digunakan.

6. Memperoleh, menganalisis, dan mengevaluasi dokumentasi, laporan, dan data akuntansi.

7. memeriksa catatan keuangan

8. menulis laporan pada akhir audit yang menentukan tingkat akurasi dan kejelasan yang diperhitungkan.

9. memastikan laporan keuangan sudah mengikuti prinsip akuntansi yang diterapkan oleh perbankan

10. membuat catatan terperinci pada setiap langkah/proses audit atau sering disebut jejak audit

11. melindungi bisnis dari beragam skema penipuan dan menunjukkan perbedaan dalam metode akuntansi

Job Description

• Design and develop services that deliver impact every day.
• Operate and maintain highly scalable services.
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity.
• Continuously improve code quality, product execution, and learning experience.
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution.
• Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• Has min. 5 years of experience in the related field
• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go Language.
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.
• Have experience with TDD.
• Have experience with refactoring large systems.
• Have experience with event driven architecture.
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus.

• Mencari peluang bisnis potensial (B2B) - Internet Wireless Service, Networking System.
• Menyusun strategi marketing
• Membuat proposal bagi media untuk diberikan kepada calon klien

• Mencari peluang bisnis potensial (B2B) - Internet Wireless Service, Networking System.
• Menyusun strategi marketing
• Membuat proposal bagi media untuk diberikan kepada calon klien

1. Create Demand
2. Presentasi/Demo Alat Kesehatan
3. Closing Deal
4. Training Alat kepada Customer

Maintain and control the outstanding balance of tenants to reduce A/R balance at the lowest level.

Benefit 

• Gaji diatas UMR
• BPJS Ketenagakerjaan
• BPJS Kesehatan
• Tunjangan hari raya (THR)
• Jenjang karir
• Incentive setiap melakukan kunjungan dokter
• Hari sabtu dan minggu libur

Tugas & Tanggung Jawab

• Membuat rencana kerja yang terarah guna mencapai sasaran sales target yang meliputi pembuatan rencana kunjungan.
• Menjelaskan, memasarkan dan melakukan penjualan produk.
• Melakukan Visit / Kunjungan ke Customer (Dokter) secara teratur sebagai follow up untuk mengetahui hasil kerja dan stock produk.
• Menguasai Area kerja dengan baik.
• Mencari Customer (Dokter) baru di area yang telah ditentukan.
• Menjaga dan Menjalin Hubungan baik dengan User Terutama Dokter dan bagian pengadaan.
• Bersedia kerja di lapangan dan terbiasa dengan target.
• Membuat laporan Daily dan Weekly Report dengan lengkap dan jelas untuk dilaporkan ke direktur.
• Melaksanakan prosedur yang telah ditetapkan perusahaan.

Kualifikasi

• Pendidikan D3/S1 Semua Jurusan.
• Umur Maksimal 35 Tahun.
• Mempunyai jiwa berjualan yang sangat baik.
• Memiliki pengalaman minimal 2-3 tahun sebagai Sales/Marketing dan diutamakan di bidang kesehatan.
• Mempunyai kemampuan komunikasi yang baik.
• Mampu membangun dan bekerja sama dengan tim.
• Bertanggung jawab, jujur, dan memiliki attitude yang baik.
• Memiliki jiwa Leadership dan Communication-skill yang baik.
• Dapat mengoperasikan komputer (MS Office & Internet).
• Memiliki kendaraan sendiri Motor & SIM C yang masih berlaku.
• Diutamakan berdomisili Jakarta dan Tangerang.

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

• Develop and execute effective sales campaigns, aligned with the sales leaders across the regions 

• Plan and coordinate client events, ensuring a seamless and engaging experience. 

• Craft compelling content for various channels, including email campaigns, social media, and internal communications. 

• Design visually appealing reports and presentations that effectively communicate key insights and data. 

• Analyze metrics from email campaigns and other marketing activities to measure effectiveness and identify areas for improvement. 

• Create persuasive sales materials that support our sales team in achieving their targets. 

• Ensure all presentations and materials are on-brand and maintain a consistent visual identity. 

• Stay updated on industry best practices and incorporate innovative approaches into sales strategies 

Your role 

In this context, you’ll be joining as Data Engineer, and reporting to the Tech Lead. As Data Engineer you will also be assisting cross-departments such as Marketing and Sales teams. The Data Engineer will complete routine data engineer work and oversee simple to complex projects of data migration, database migration, ETL Migration, and many more.

The Senior Data Engineer will be responsible for the following activities: 

• Work closely with data architects and other stakeholders to design scalable and robust data architectures that meet the organization's requirements
• Develop and maintain data pipelines, which involve the extraction of data from various sources, data transformation to ensure quality and consistency, and loading the processed data into data warehouses or other storage systems
• Responsible for managing data warehouses and data lakes, ensuring their performance, scalability, and security
• Integrate data from different sources, such as databases, APIs, and external systems, to create unified and comprehensive datasets.
• Perform data transformations and implement Extract, Transform, Load (ETL) processes to convert raw data into formats suitable for analysis and reporting
• Collaborate with data scientists, analysts, and other stakeholders to establish data quality standards and implement data governance practices
• Optimise data processing and storage systems for performance and scalability
• Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to understand data requirements and deliver solutions

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

Position Type :

Type Of Hire :

Education Desired :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Sales Executive - Quota Carrier, you’ll be part of a team of self-motivated, high achieving sales professionals helping enterprise financial services companies grow their businesses and deliver world-leading solutions to their clients. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you will be doing:

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

 What you will need

• 10+ years experience in Sales

• Strong experience selling to FSI Industry

• Strong experience selling software or solutions

• Strong experience in either Payments or Core banking solutions preferred

• Experience in successful sales and complex deals/contract negotiations with Major banks preferred

• Relentless persistence to overcome the challenges that face successful high-performing sellers

• Strong collaborative skills with leading presales and professional services colleagues

• Pipeline hygiene using Dynamics to secure the support of FIS leadership to work with you to overcome sales challenges

What we offer you:

• At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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