Total 76 job vacancies in Banjarbaru, Banjarbaru City

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

Love, Bonito is looking for a talented and versatile Senior Visual Designer to join our creative team. You will play a crucial role in shaping the visual identity of our brand by crafting impactful and cohesive designs that captivate our audience. While motion graphics and animation skills are a plus, the primary focus of this role is on delivering exceptional visual design across digital and print platforms.

Key Responsibilities:

Visual Design & Development

• Execute creative design projects, including digital and print assets for campaigns, social media, website, EDMs, and in-store visuals.
• Develop visually compelling layouts, typography, and graphic compositions that align with Love, Bonito’s brand identity.
• Support the marketing team with designs that drive engagement and conversions while maintaining aesthetic appeal.

Brand Consistency & Innovation

• Ensure all design outputs are cohesive, consistent, and reflective of the brand’s identity.
• Explore and incorporate fresh design trends to keep content innovative and relevant to our audience.

Collaboration & Communication

• Work closely with the marketing, e-commerce, and retail teams to bring creative ideas to life.
• Actively participate in brainstorming sessions and contribute ideas to enhance campaign effectiveness. 
• Open mindset, able to pivot and innovate under tight timelines.
• Lead mindset and work closely with VD manager and creative director to ensure end to end project completion
• Lead and mentor junior VD’s and always be open to feedback initiatives and growth 

AI Integration & Workflow Optimization

• Leverage AI tools to improve efficiency and innovation in design processes.
• Stay updated on AI-driven design trends and incorporate them as appropriate.

Optional Motion Graphics & Animation

• Create motion graphics and animations to enhance social media content, product videos, or marketing campaigns if applicable.
• Experiment with dynamic visual effects and short-form animations to elevate digital storytelling.

• Minimum 3 years of experience in visual design, ideally within the fashion, lifestyle, or e-commerce industry.
• A strong portfolio demonstrating expertise in graphic design across various mediums.
• Advanced proficiency in graphic design tools such as Adobe Photoshop, Illustrator, and InDesign.
• Strong understanding of design principles, including typography, hierarchy, layout composition, and color theory.
• Highly creative with a passion for visual storytelling.
• Meticulous attention to detail and a commitment to producing top-quality work.
• Ability to juggle multiple projects and meet deadlines in a fast-paced environment.
• Strong team player with excellent communication and collaboration skills. Ability to lead and work, smartly and cohesively and on your feet. 
• (Good to have) Experience in motion graphics and animation tools like Adobe After Effects or Premiere Pro.
• (Good to have) Familiarity with AI design tools (e.g., MidJourney, Runway ML) or 3D design software.
• (Good to have) Knowledge of UI/UX design principles.

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

About the role

You will be joining a tight-knit Corporate Finance & Strategy Team. As our Senior Corporate Strategy, you will get a chance to be directly involved in strategic projects, with exposure to C levels and key stakeholders. Deep analytical skills, managing multiple projects, understanding of company balance scorecard or other performance management, and the ability to present insights are a must-have to succeed in this role.

Responsibilities

Performance Management

• Assist Business Units identify and monitor growth driver
• Assist Business Units creating business and financial model
• Liaise with FP&A team prioritizing budget for key projects/BU.

Research, Analysis, and Administrative Support

• Conduct market research, competitive analysis, and trend forecasting
• Evaluate industry benchmarks and best practices
• Maintain databases, dashboards, and tools for tracking strategic initiatives.

Strategic Planning

• Assist in preparing strategic planning materials, including presentations and reports
• Analyze financial, operational, tech/product trends, and industry data to formulate long-term strategy

● 1-3 years working experience

● Experience in strategy, management consulting, VC/PE

● Knowledge of strategic frameworks

● Ability to interpret business/operational models into key indicators

● Excellent presentation & communication skills

● Ability to work independently and proactive

● Ability to juggle multiple projects at the same time

● Knowledge of basic financial reports & accounting principles

BIOTA Smart Home is at the forefront of transforming everyday living through advanced smart home technology. Our mission is to create intuitive and efficient home environments that enhance the quality of life for our users. We believe that smart technology should be accessible, user-friendly, and seamless in its integration into daily routines.

Role Overview

As a KOL Specialist at BIOTA Smart Home, you will be a key player in enhancing our brand’s presence through strategic partnerships with key opinion leaders. Your role will involve developing and executing initiatives that not only promote our products but also resonate with our target audience, driving both engagement and sales.

Main Responsibilities

• Identify, recruit, and manage relationships with KOLs that align with BIOTA’s mission and brand.
• Design and implement collaborative campaigns that leverage KOL platforms to increase brand awareness and product visibility.
• Track and analyze the performance of KOL campaigns, providing insights and adjustments as needed to improve effectiveness.
• Collaborate with the marketing team to integrate KOL strategies into larger marketing initiatives.
• Stay updated on industry trends and competitor activities regarding influencer marketing.
• Build and maintain a database of potential and existing KOL partnerships.

• Minimum of 2 years of experience in influencer or KOL marketing, preferably in technology or consumer products.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven track record of successful KOL campaigns and partnerships.
• Strong understanding of social media trends and the impact of KOLs on consumer behavior.
• Exceptional communication and interpersonal skills for relationship management.
• Analytical mindset with the ability to interpret data and extract meaningful insights.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

Why Work with Us?

At BIOTA Smart Home, we value innovation, creativity, and teamwork. As a KOL Specialist, you will play a pivotal role in helping us connect with our audience and promote our vision of smarter living. Join us to make a tangible impact on the smart home industry!

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Kalimantan Selatan

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

• Melakukan Visit ke toko-toko
• Meningkatkan penjualan
• Menjalin kerja sama yang baik dengan toko
• Memperluas pasar dengan mencari toko-toko baru
• Mencapai target sesuai ketentuan Perusahaan

Responsibilities

• Lead Design System Development: Establish and maintain a scalable design system, defining consistent UI components, patterns, and interactions that align with Amartha's visual identity.
• Collaborate on Design Standards: Translate stakeholder expectations into a clear design vision, setting and maintaining high standards for UI/UX design and visual consistency.
• Collaboration with Engineering: Partner with the engineering team to ensure design systems are feasible, scalable, and seamlessly implemented in code.
• End-to-end Design Delivery: Define and document design requirements for high-impact projects, facilitate problem solving sessions with stakeholders, iterate and deliver the final design to engineering..
• Interface and Prototype Creation: Design user interfaces across Amartha products, building prototypes for user testing and iterating based on feedback.
• Usability Testing and Iteration: Conduct usability studies to test new concepts and refine existing products, ensuring they meet usability, durability, and aesthetic standards.
• Mentor Junior Designers: Provide guidance to junior designers to uphold high standards in design, UI/UX, and visual quality.

• Proven Visual and Design System Expertise: A strong portfolio showcasing 4+ years of experience in visual design and design systems, with an understanding of building and maintaining reusable components and patterns.
• Attention to Detail and Craftsmanship: Keen eye for aesthetics, color theory, and design detail with the ability to deliver polished, high-quality work.
• Effective Communication Skills: Ability to articulate ideas, designs, and rationale clearly to stakeholders, promoting collaboration and alignment.
• Team Collaboration: Strong team player capable of working cross-functionally with engineering, product management, and other stakeholders.

• Experience in End-to-end Design Phases: Skilled in user research, wireframing, prototyping, visual and interaction design, and usability testing.
• Technical Understanding: Knowledge of design systems, UI patterns, and creative solutions to technical constraints.
• Multi-Platform Experience: Experience designing for desktop, Android, and iOS platforms.
• Proficiency in Collaborative Design Tools: Comfortable working in Figma, or similar collaborative design tools.

Responsibilities

• Establish Content Guidelines: Develop and maintain a content writing system and guidelines to ensure consistency across products, helping Amartha speak with a clear and unified voice.
• User-Centered Copywriting: Write user-focused, actionable copy for Amartha’s digital products, including onboarding flows, microcopy, error messages, and call-to-actions that drive engagement and understanding.
• Content Strategy Development: Collaborate with stakeholders to define content needs, goals, and strategies for 0-to-1 product development and key initiatives.
• Mentor Junior Writers: Provide guidance to junior writers and content contributors, ensuring quality standards and consistency in tone and voice.
• Collaborate with Product and Design Teams: Work closely with design and product teams to integrate UX writing seamlessly into the user experience, from ideation through to final implementation.
• Project Management: Manage content-related project timelines to ensure on-time delivery of UX copy for product releases.

• Proven Experience in UX Writing: 3+ years of experience as a UX Writer, Content Strategist, or similar role, with a portfolio showcasing your work and approach to user-centered content.
• Strong Understanding of Content Strategy: Experience building and implementing content guidelines or writing systems for scalable use across multiple products.
• Exceptional Communication Skills: Ability to articulate ideas and rationales clearly to cross-functional teams, promoting consistency and alignment.
• User Research Proficiency: Experience with conducting and analyzing user research to inform content choices, including usability testing, surveys, and A/B testing.
• Experience with Collaborative Tools: Proficiency in Figma, or other collaborative tools used in product design and content management.

Position Overview:

We are seeking a versatile and skilled Campaign Specialist with a strong focus on Customer Relationship Management (CRM), customer life-cycle management, and performance marketing. The ideal candidate will have expertise in Meta WhatsApp Business Manager, sender ID management, and the broader Meta ecosystem. They should excel in creating, executing, and analyzing marketing campaigns, delivering tailored solutions, and leveraging data to optimize results. Knowledge of data science and data solution services is a significant plus.

Key Responsibilities:

1. CRM and Customer Life-Cycle Management:

• Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages.

•        Analyze customer journeys to identify critical touchpoints and implement targeted interventions.

•        Leverage customer segmentation to deliver personalized campaigns that drive value at each stage of the customer life-cycle.

•        Continuously refine CRM workflows to improve efficiency and customer satisfaction.

2. Meta WhatsApp Business Manager and Messaging Services:

•        Manage Meta WhatsApp Business accounts, including sender ID registration, compliance, and maintenance.

•        Plan and execute WhatsApp campaigns with a focus on template optimization and engagement.

•        Stay updated on Meta platform updates and policies to ensure compliance and best practices.

•        Collaborate with Meta support and technical teams to resolve messaging-related challenges.

3. Performance Marketing and Campaign Execution:

•        Plan and manage campaigns across digital and messaging platforms, aligning with broader marketing objectives.

•        Monitor and analyze campaign performance metrics, including engagement, conversion rates, and ROI.

•        Create and present detailed performance reports with actionable insights to internal and external stakeholders.

•        Conduct A/B testing and other iterative processes to enhance campaign performance.

4. Sender ID Management:

•        Oversee the registration, approval, and compliance of sender IDs across messaging platforms.

•        Develop strategies to maintain consistent branding and enhance sender ID recognition.

•        Ensure alignment with platform and regulatory requirements for sender ID usage.

5. Data-Driven Insights and Client Solutions:

•        Use data analysis to inform and refine campaign strategies and customer

•        engagement approaches.

•        Provide clients with tailored recommendations based on data-driven insights to meet their marketing goals.

•        Collaborate with data science and analytics teams to develop and integrate innovative data solutions.

•        Use data visualization tools to create compelling and easily understandable reports for stakeholders.

6. Expertise in the Meta Ecosystem:

•        Utilize tools like Meta Ads Manager, Audience Insights, and Business Suite to complement CRM and messaging efforts.

•        Drive integration between Meta platforms and CRM systems to ensure seamless campaign execution.

•        Develop and implement retargeting strategies and lookalike audiences to maximize customer reach and engagement.

7. Collaboration and Communication:

•        Act as a liaison between clients, sales, and technical teams to ensure alignment and smooth execution of campaigns.

•        Clearly communicate complex data insights to both technical and non-technical audiences.

•        Provide ongoing training and updates on Meta tools, WhatsApp services, and CRM best practices to team members.

•        Bachelor’s degree in Marketing, Business, Data Science, or a related field.

•        3+ years of experience in CRM, messaging campaigns, performance marketing, or a related role.

•        Deep knowledge of Meta WhatsApp Business Manager, sender ID management, and Meta advertising tools.

•        Proven ability to analyze campaign performance and present actionable insights effectively.

•        Familiarity with marketing automation platforms, CRM systems, and audience segmentation techniques.

•        Strong communication and client relationship management skills.

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

About the role

As our Senior Accounting Specialist, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• A Bachelor’s Degree in Accounting
• 3-4  years of accounting experience in Fintech Industry (Off Balance Sheet would be plus)
• Able to manage monthly closing and reporting 
• Has experience of project new  system migration 
• Familiar with Accounting Principles and Journaling
• Proficiency in Excel, Data Analysis  or Spreadsheet
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members and external division

Amartha merupakan platform teknologi keuangan mikro terdepan yang memiliki misi mewujudkan kesejahteraan bersama lewat pembangunan infrastruktur keuangan digital bagi ekonomi akar rumput. Berdiri sejak 2010, Amartha hadir sebagai microfinance untuk menghubungkan usaha mikro pedesaan yang dijalankan oleh para pengusaha UMKM tangguh dengan akses permodalan terjangkau. Kami mendukung pengusaha UMKM tangguh di regional Jawa, Sumatera, Sulawesi, Nusa Tenggara dan regional lainnya.

Responsibilities

• Melakukan recovery Point (cabang) pasca fraud/high PAR (menunggak) dengan penugasan selama 3-6 bulan di Point yang direkomendasikan
• Berkoordinasi dengan BM, AM, RM, HMB terkait strategi recovery PAR dan evaluasi pencapaian bulanan
• Memberikan pendampingan perbaikan bisnis proses, mapping majelis, & revamping majelis.

• SIAP ditempatkan di seluruh cabang Amartha di Kalimantan
• Berpengalaman dalam bidang Grameen minimal 2 tahun atau berpengalaman di perusahaan keuangan lainnya
• Memahami dan berpengalaman dalam bidang collection serta penanganan nasabah bermasalah
• Memahami & implementasi bisnis proses berdasarkan konsep Grameen model
• Bersedia traveling dan ditempatkan di seluruh Indonesia

Community Experience Intern will focus on :

• Monitoring and activating user and community to persuade them to join our campaign.
• Oversee content development, ensuring it aligns with both client goals and audience preferences.
• Engage with Supermom's internal community and external community partner
• Monitor campaign performance metrics and generate reports highlighting key successes, insights, and recommendations.

• Minimum of 1 year of experience in community activation, customer success, customer service, copywriting, ideally in an agency setting. Fresh graduates are welcome to apply.
• Demonstrated skill in project management
• Excellent communication, interpersonal skills, and good attitude
• Ability to develop and implement persuasive content copy 
• Proficient in Bahasa Indonesia, preferably able to speak and write in English as well.
• Available to work on a freelance contract for 3 to 6 months, Onsite in Menara Sentraya Blok M, with a working arrangement from Monday to Friday, 9 AM to 6 PM.

Back Up Operational's Responsibilities:

• Melakukan survey, validasi dan pencairan mitra di point
• Melakukan aktivitas closing harian di point
• Melakukan aktivitas administrasi point yang ditugaskan sebagai Branch Manager (BM)
• Melakukan kunjungan dan monitoring tim poin
• Memastikan target disburse dan OS PAR tercapai.

Dalam melakukan tugas dan tanggung jawabnya task force diberi kewenangan untuk melakukan inisiatif dan dapat mengajukan:

• Mapping Majelis dan BP
• Pemenuhan BP, dan
• Inisiatif lainnya yang dapat mensupport pencapaian target.
  

Recovery Process' Responsibilities:

• Melakukan portfolio management dengan melakukan identifikasi permasalahan dan action strategy penanganan.

• Melakukan analisa permasalahan di Point
• Memberikan feedback ke LPR dan HMB untuk melakukan action perbaikan
• Memberikan arahan yang bertujuan untuk tercapainya target recovery (Flow rate dan perbaikan PAR)

Dalam melakukan tugas dan tanggung jawabnya task force diberi kewenangan untuk melakukan inisiatif dan dapat mengajukan:

• Mapping Majelis dan BP
• Pengajuan Pemenuhan BP
• dan inisiatif lainnya yang dapat mensupport pencapaian target.

• SIAP ditempatkan di seluruh cabang Amartha di Indonesia selama 3-6 bulan
• Berpengalaman dalam bidang Grameen minimal 2 tahun atau berpengalaman di perusahaan keuangan lainnya
• Memahami dan berpengalaman dalam bidang collection serta penanganan nasabah bermasalah
• Memahami & mengimplementasi bisnis proses berdasarkan konsep Grameen model
• Bersedia traveling dan ditempatkan di seluruh Indonesia

Digital Marketing Intern 

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset) 

As a Digital Marketing Intern , you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery. 

What will you do but not limited to: 

• Assist in the creation, implementation and optimization of digital advertising campaigns across various platforms such as WhatsApp, Google Ads, Facebook & Instagram Ads, LinkedIn and more. 

• Support in set up, execute, optimize various paid channels including YouTube, SEM, Display, Facebook, Instagram but not limited to different biddable channels 

• Assist in designing split tests on Google Ads & Facebook Ads by using customer data and third-party data 

• Conduct in-depth standard and custom ad effectiveness studies for WhatsApp Business, Facebook & Google advertisers. 

• Analyze campaign performance and provide actionable insights 

• Generate weekly and monthly performance reports 

• Perform competitor analysis and trend research to improve strategies. 

• Participate in brainstorming sessions to generate fresh content ideas for campaigns and marketing initiatives. 
• Support the team with scheduling meetings, maintaining databases, and other tasks as needed. 

• Bachelor’s degree in Business, Marketing, Communications, or a related field. 

• Familiarity with digital marketing tools (e.g., Google Ads, Facebook Ads, Canva, or Adobe Creative Suite). 

• A balance perspective between creativity and data driven. 

• Self-learner, ambitious, good attitude, excited by challenges. 

• Have good knowledge on the latest marketing trends and happenings and analytical tools. 

• Basic knowledge of SEO and content marketing principles. 

• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated. 

• A passion for storytelling and crafting engaging content. 

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di Madiun

As Relationship Manager, you will be part of critical role in developing and nurturing relationships with clients focused on funding and investment opportunities. This position requires understanding of funding mechanisms, and P2P market trends to offer the best financial solutions to our clients.. This role will be direct report to Head of Funding  and this role also are part of the Premium Lender team RM

Responsibilities

• Develop an action plan to achieve and exceed the revenue/new customer acquisition targets set for the year.
• Acquire new customers while constantly maintaining and upgrading the existing customer portfolio to achieve the set targets.
• Provide excellent service to customers (both existing and potential) by maintaining close relationships and managing their portfolios. 
• Advise clients on various funding and investment options, tailoring solutions to their specific needs.
• Monitor P2P market trends and regulatory changes affecting funding and investments.
• Ensure compliance with P2P regulations and internal policies.

• A Bachelor’s degree in Finance, Economics of related field from Reputable University
• Minimum of 3 years of experience in banking,P2P, or financial services with a focus on funding and investments
• Strong understanding of funding mechanisms, investment strategies, and financial markets
• Excellent networking, communication, and negotiation skills
• Proven track record in sales and client relationship management
• Detail-oriented with strong analytical and problem-solving skills

About the role,

the Head of engineering has both a strategic and a technical role inside the company. The strategic aspect includes setting goals for the team, hiring engineers, and prioritizing projects. The technical aspect is about getting actively involved in developing new products, identifying requirements, and setting timelines.

Before they can get this position, the head of engineering should have extensive experience as an engineer, they should have managed complex tech projects and know how to build products and features from scratch.

About the team,

Our technology/engineering is a group of 100+ talented people. Together with the Product teams, the gist of our role is to create innovative and scalable solutions to help Amartha grow its business.

Responsibilities

• Oversee front-end and back-end development teams and their projects
• Monitor reliability and performance of all internal systems to suggest improvements
• Ensure compliance with relevant regulations
• Manage software development projects by setting requirements, goals, and timelines
• Design strategies for future development projects based on the company’s overall objectives and resources
• Hire engineers and coordinate their training
• Implement innovative technologies
• Coordinate with stakeholders for new integrations and tools

• Experience in develop data intensive applications is a must
• Experience in SaaS development
• Experience in open API development
• Solid enterprise integration architecture knowledge
• Experience in leading 5-10 people squad
• Solid engineer hiring experience

• Hands-on GCP tech experience: Cloud SQL Postgres, Cloud Run, Pub/sub, etc.
• You have built a scalable architecture
• Experience with incident management
• Monitoring distributed system
• Agile practices: scrum or kanban
• Don't mind doing some coding works when required
• Experience with CI/CD
• Experience with automated testing
• Hiring software engineers
• Experience with team management
• Fintech/financial institution/banking experience
• Experience with Machine Learning will be a plus
• Have experience with TDD
• Have experience with refactoring large systems
• Have experience with event driven architecture
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

Deskripsi Pekerjaan:

Amartha merupakan platform teknologi keuangan mikro terdepan yang memiliki misi mewujudkan kesejahteraan bersama lewat pembangunan infrastruktur keuangan digital bagi ekonomi akar rumput. Berdiri sejak 2010, Amartha hadir sebagai microfinance untuk menghubungkan usaha mikro pedesaan yang dijalankan oleh para pengusaha UMKM tangguh dengan akses permodalan terjangkau.

Tanggung Jawab Kerja:

Job Desk Back Up Operasional: 

1. Melakukan survey, validasi dan pencairan nasabah di cabang

2. Melakukan aktivitas closing harian di cabang 

3. Melakukan aktivitas administrasi cabang yang ditugaskan sebagai Branch Manager (BM) 

4. Melakukan kunjungan dan monitoring tim cabang

5. Memastikan target disbursement tercapai. 

Dalam melakukan tugas dan tanggung jawabnya task force diberi kewenangan untuk melakukan inisiatif dan dapat mengajukan: 

1. Mapping majelis (kumpulan nasabah) dan business partner (sales lapangan)

2. Pemenuhan business partner (sales lapangan), dan 

3. Inisiatif lainnya yang dapat mensupport pencapaian target. 

Job Desk Recovery Process: 

1. Melakukan portfolio management dengan melakukan identifikasi permasalahan dan action strategy penanganan.

2. Melakukan analisis permasalahan di cabang 

3. Memberikan feedback ke atasan untuk melakukan action perbaikan 

4. Memberikan arahan yang bertujuan untuk tercapainya target recovery (flow rate, perbaikan PAR/NPL) 

• Berpengalaman dalam bidang Grameen minimal 2 tahun
• Memahami dan berpengalaman dalam bidang collection/penagihan serta penanganan nasabah bermasalah
• Memahami & implementasi bisnis proses berdasarkan konsep Grameen model
• Bersedia traveling dan ditempatkan di Area Sumatera Utara

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

We are seeking a dedicated Corporate Finance Support professional to join our team. This role is essential for ensuring effective financial operations and analysis within the SAP system. You will assist the Corporate Finance team n implementing SAP solutions, improving financial reporting processes, and supporting ongoing financial activities.

What you will do but not limited to:

• Prepare daily, weekly, and monthly payment schedule. 
• Preparing and reviewing tax calculations and tax returns.
• Monitor and reconcile financial data within SAP, ensuring integrity and transparency.
• Support financial reporting accuracy by ensuring integration with SAP systems.
• Assist in implementing and maintaining SAP financial modules to optimize corporate finance functions.
• Participate in financial analysis and reporting tasks, providing insights derived from SAP data.
• Collaborate with cross-functional teams to streamline financial processes and enhance efficiency.
• Collaborate with the Corporate Finance team on ad-hoc tasks and projects. 

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum of 1 years of experience in corporate finance and proficiency in SAP systems.
• Strong understanding of finance principles and SAP finance modules.
• Detail-oriented with excellent analytical and problem-solving skills.
• Proficiency in Microsoft Excel and experience with other financial software.
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively and work collaboratively across teams.
• Good command of written and spoken Bahasa and English is preferable.

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Experience in deploying, managing, and maintaining ELK Stack
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

• Lead and mentor a team of software engineers, including backlog grooming, sprint planning and code reviews.

• Involved in system design discussion with Head of Engineering
• Involved in incident management, mainly in proactive and preventive initiatives.
• Drive technical projects
• Contribute technically to projects by owning services, improve code quality, improve development process, and build operational excellence.
• Work closely with the product management team & business team in product requirements and review.

• Have experience 5 years in financial technology industry is preferable

• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.
• Have experience with TDD.
• Have experience with refactoring large systems.
• Have experience with event driven architecture.
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus.

The candidate is required to demonstrate sensible business acumen to plan sales campaigns & activation, as well as the necessary technical skill sets: data crunching, campaign performance analysis, and marketing tools usage such as but not limited to: email, SMS/whatsapp marketing. Well knowledge of optimization and marketing tools [Insider, Mailchimp, etc], relevant experience within fintech and or P2P companies will be a plus.

Job description: 

• Develop and oversee overall performance marketing strategy 
• Create strategy and optimization for Google Ad campaigns (SEM, Discovery, GDN, UAC, etc) 
• Create strategy and optimization for Social Ads ( Facebook, Instagram, LinkedIn and Tiktok Ads) 
• Ensure top organic search ranking positions (SEO) 
• Regularly review and optimize all advertising campaigns for positive ROAS (Return of Ads Spend) 
• Supervise the paid listings on third party websites and media partners 
• Collab with CRM team to create strategy and optimization for email marketing campaigns (EDM newsletters, drip campaigns, loyalty campaigns, etc.) 
• Supervise all performance tracker and measure all marketing campaigns
• Regularly review multi-channel analytics reports (Search, Social, Ads, Email, Website, Blog) and recommend optimization action plans to sales and marketing teams 
• Conduct regular conversion rate optimization audits and execute A/B tests, user testing/feedback to improve conversion rates across the brands’ digital channels and assets
  
  

• Up to 5 years of experience as Project Manager, Digital marketing, Campaign Planner, Product Marketing, or other relevant roles 

• Proficient in spoken and written English 
• Proficient with Microsoft excel, google sheet, and data analytics tools for generating insights. 
• Proficient with digital marketing tools i.e. Adjust, mix panel, clevertap, ahrefs, sms tools, etc
• Google Ads Search and Display certified 
• GAIQ certified 
• Google Tag Manager 
• Strong proven track record for managing millions in ad spend 
• Email marketing platforms 
• Self-driven 
• Degree in Marketing communications or equivalent 
• Past relevant experience in the Financial industry/fintech is highly valued 

Preferred characteristics: 

• Detail-oriented without missing the big picture; 
• Able to process, synthesize and derive an actionable conclusion from big data;
• Excellent project management skills and keeping on top of matters, including data crunching and generating data driven business recommendation; 
• Sensible business acumen and an entrepreneurial mindset; performance marketing and or product marketing strategy experience a plus 
• Able to become an excellent individual contributor as well as a reliable team player.
• Excellent relational ability; stakeholder management aptitude from mid to senior level across division and functions.