Total 125 job vacancies in Cengkareng Business City Lot 12 Unit 26jalan Atang Sanjaya

Kami sedang mencari Content Creator Intern yang kreatif dan penuh semangat untuk bergabung dengan tim kami! Jika kamu suka membuat konten menarik dan ingin belajar lebih banyak tentang dunia digital, ini kesempatanmu!

Kriteria:

Pendidikan:

• Mahasiswa/i aktif atau lulusan baru dari jurusan Komunikasi, Desain Grafis, Multimedia, atau bidang terkait.

Keterampilan:

• Menguasai aplikasi editing seperti Adobe Photoshop, Adobe Premiere, Canva, atau aplikasi sejenis.
• Kemampuan fotografi dan videografi dasar.
• Memahami tren media sosial dan algoritma platform seperti Instagram, TikTok, YouTube, dan lainnya.
• Keterampilan komunikasi yang baik.
• Kreatif, inovatif, dan memiliki perhatian terhadap detail.
• Proaktif, cepat belajar, dan mampu bekerja dalam tim maupun secara mandiri.
• Pengalaman membuat konten di media sosial (pribadi atau proyek) lebih disukai.

Deskripsi Pekerjaan (Job Description):

• Membuat dan mengedit konten untuk media sosial perusahaan (foto, video, grafik, dan teks).
• Melakukan riset tren terbaru di media sosial untuk menciptakan konten yang relevan dan menarik.
• Bekerja sama dengan tim pemasaran untuk memastikan konten selaras dengan branding perusahaan.
• Berkontribusi dalam brainstorming ide untuk kampanye kreatif.
• Melaporkan performa konten menggunakan data analytics dari platform media sosial.

Benefit:

• Pengalaman bekerja di lingkungan profesional.
• Sertifikat internship.
• Kesempatan untuk mengembangkan keterampilan dan membangun portofolio.
• Gaji Pokok.

Jika kamu merasa posisi ini cocok untukmu, kirimkan CV/Portofolio, yang didalam nya sudah ada (contoh konten yang pernah kamu buat) di link berikut [https://forms.gle/sRkFj4yPfTgdH9qa6].

·Meningkatkan penjualan melalui platform online seperti media social, e-commerce, atau website.

·Melakukan penjualan langsung (offline) di toko atau pameran.

·Menjalin hubungan baik dengan pelanggan untuk meningkatkan kepuasan dan loyalitas

·Membuat strategi pemasaran untuk mencapai target penjualan.

·Melaporkan hasil penjualan secara berkala.

Role Description

This is a full-time on-site role as a Secretary to Director (Mandarin Translator) at PT. Fantasi Anekagelas Internasional in Jakarta, Indonesia. The role involves providing translation services, assisting the Director in administrative tasks, scheduling meetings, and managing communication with Mandarin-speaking stakeholders.

Qualifications

• Fluency in Mandarin and English languages
• Proven experience in translation and interpretation
• Excellent organizational and communication skills
• Proficiency in office software
• Ability to handle sensitive and confidential information
• Attention to detail and multitasking abilities

We Are Hiring: Sales Executive

Halo! Sondre Digital sedang membuka kesempatan bagi Anda yang berbakat untuk bergabung sebagai Sales Executive.

Kami mencari kandidat yang memenuhi kriteria berikut:

Perempuan

Minimal 3 tahun pengalaman kerja

Memiliki kemampuan berpikir kreatif

Berorientasi pada target

Bergabunglah bersama kami untuk mengembangkan karier Anda di lingkungan kerja yang dinamis dan penuh inovasi.

Kirimkan CV Anda ke:

·        Meningkatkan penjualan melalui platform online seperti media social, e-commerce, atau website.

·        Melakukan penjualan langsung (offline) di toko atau pameran.

·        Menjalin hubungan baik dengan pelanggan untuk meningkatkan kepuasan dan loyalitas

·        Membuat strategi pemasaran untuk mencapai target penjualan.

·        Melaporkan hasil penjualan secara berkala.

We are seeking a dynamic and results-driven Growth Marketing Head to lead and drive growth marketing strategies across our products and mobile app. This role partners closely with business units to design and execute initiatives that fuel customer acquisition, engagement, and transactions (e.g., loans, payments and investments). The ideal candidate will play a key role in driving digital adoption while ensuring product growth across assigned products.

Key Responsibilities

1. Growth and Marketing Strategy:
• Collaborate with business units to design and implement marketing initiatives for customer acquisition and retention.
• Develop strategies to increase active user base and drive transaction frequency for key products.
2. Digital Adoption:
• Lead digital adoption efforts for the mobile app and specific products, driving installs, registrations, and sustained usage.
• Identify and address barriers to digital engagement, tailoring initiatives for different customer segments.
3. Campaign Execution:
• Oversee performance marketing campaigns and customer lifecycle initiatives to meet KPIs.
• Leverage data insights to optimize acquisition and engagement efforts across channels.
4. Cross-Functional Collaboration:
• Partner with product, business development, and customer experience teams to align marketing strategies with product roadmaps.
• Act as a bridge between marketing and operations to ensure smooth implementation of campaigns.
5. Data-Driven Decision Making:
• Use analytics to monitor customer behavior and campaign performance.
• Generate insights to inform future strategies and enhance ROI.

• Experience:
• Minimum 8 years of experience in financial services, fintech, or digital-first companies.
• Proven success in growing digital products or financial services offerings.
• Preferred Background:
• Previous business experience in lending products, investment products, or payment products
• Previous roles in product management, marketing, business development, or sales management.
• Hands-on experience in performance marketing, customer lifecycle management, or digital adoption initiatives.

Are you looking to make a significant impact in a vibrant and innovative environment? At Amartha, we believe in the power of diverse talent to drive our vision forward! We are excited to invite you to join our Team especially for Tech Area, both for Leadership & Individual Talent Pool, where we actively seek passionate individuals who are eager to contribute to our growth and success. Be a part of a collaborative community that values creativity and innovation. Engage with leaders and teams across various departments to explore opportunities and understand our organizational needs.

• A passion for learning and personal development.
• Proficiency in communication, both verbal and written.
• A proactive and positive mindset ready to embrace challenges.
• Strong interpersonal skills

At Amartha, we believe in nurturing the talent of tomorrow. Our Internship Talent Pool program is designed for dynamic and enthusiastic individuals who are eager to gain hands-on experience in a fast-paced environment. Joining our Talent Pool means you'll be part of a vibrant community where your ideas are valued and your growth is prioritized.

This is a fantastic opportunity to dive into various aspects of our operations, collaborate with innovative minds, and contribute to impactful projects.

What You'll Do:

• Participate in meaningful projects that align with your career goals and interests.
• Collaborate with cross-functional teams and engage in brainstorming sessions to drive creativity.
• Gain exposure to real-world challenges and learn to navigate through them.
• Receive mentorship and guidance from industry professionals who are passionate about sharing their expertise.
• Build your professional network and make connections that can help shape your career path.

Who You Are:

• A current student or recent graduate in any field who is eager to learn and grow.
• Strong communicator with a knack for teamwork and collaboration.
• Proactive and adaptable, ready to take on new challenges.
• Detail-oriented with excellent organizational skills.
• A passion for making a difference and contributing positively to our workplace culture.

Are you looking to make a significant impact in a vibrant and innovative environment? At Amartha, we believe in the power of diverse talent to drive our vision forward! We are excited to invite you to join our Team especially for Non Tech Area (e.g Risk Management, Finance, Audit, Operations, etc) both for Leadership & Individual Talent Pool, where we actively seek passionate individuals who are eager to contribute to our growth and success.

Your Journey with Us:

• Be a part of a collaborative community that values creativity and innovation.
• Engage with leaders and teams across various departments to explore opportunities and understand our organizational needs.
• Receive mentorship and support as you navigate through your career path.
• Participate in exclusive networking events and workshops designed to enhance your skills and professional growth

At Amartha, we are not just looking for candidates; we are looking for future leaders who are ready to take charge and make an impact!

What We're Looking For:

• A minimum of Bachelor’s degree in any relevant field.
• Strong interpersonal skills and a desire to connect with others.
• Previous experience in a non-technical role is a plus, but not mandatory – we value potential!
• A passion for learning and personal development.
• Proficiency in communication, both verbal and written.
• A proactive and positive mindset ready to embrace challenges.

If you're ready to embark on this exciting journey with us, we can't wait to hear from you!

We are seeking a highly skilled and creative Senior Social Media Specialist to lead and execute our social media strategy across multiple platforms. This role is crucial in enhancing brand presence, driving audience engagement, and achieving measurable business goals. The ideal candidate will have extensive experience in social media management, campaign strategy, and content creation, coupled with a strong understanding of analytics and emerging trends.

Key Responsibilities:

1. Strategy Development & Execution

• Develop and implement comprehensive social media strategies aligned with overall marketing objectives.
• Drive brand awareness, customer engagement, and lead generation through social platforms.
• Identify and adapt to emerging social media trends and technologies to ensure competitive advantage.

2. Content Creation & Management

• Oversee the creation of high-quality, engaging content tailored to target audiences across platforms (Facebook, Instagram, TikTok, X.).
• Ensure consistent brand voice and messaging across all channels.
• Collaborate with internal teams (designers, copywriters, videographers) and external agencies to produce impactful content.

3. Community Management

• Engage with audiences, respond to comments and inquiries, and foster a strong online community.
• Monitor and manage brand reputation across all platforms.

4. Analytics & Reporting

• Track, measure, and analyze performance metrics (engagement rates, CTR, conversions) to assess the effectiveness of campaigns.
• Generate actionable insights and provide regular reports to stakeholders, optimizing campaigns based on data-driven recommendations.

5. Campaign Management

• Plan and execute social media advertising campaigns, ensuring optimal budget allocation and ROI.
• Experiment with creative formats and ad placements to maximize impact.

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3-5+ years of experience in social media management, preferably in a senior role.
• Proven track record of successful social media campaigns that drive engagement and business results.
• Deep knowledge of all major social media platforms (Meta, Google, Tiktok, X)
• Strong content creation skills, including copywriting, visual storytelling, and video content.
• Experience using analytics tools (Google Analytics, Sprout Social, Hootsuite, social listening tools, etc.) to track performance.
• Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.

We are looking for an experienced and detail-oriented Digital & Marketing Analytics Lead to drive data-driven decision-making across marketing, digital journeys, and commercial products. You will lead the end-to-end analytics process, from framing business questions to creating actionable insights. This role requires technical expertise, strategic thinking, and a passion for uncovering data trends that shape business strategies.

Key Responsibilities

1. Analytics Strategy:
• Collaborate with business units to identify key business questions and define analytics goals.
• Develop frameworks for analyzing marketing performance, digital customer journeys, and commercial product outcomes.
2. Platform Implementation:
• Oversee the integration of analytics platforms across digital and offline marketing channels, mobile apps, and websites.
• Define tagging requirements and communicate technical specifications to tech teams for implementation. E.g. Clevertap, Google Analytics, Adjust MMP platforms. 
3. Data Integration and Reporting:
• Combine analytics data with financial, operational, and other data sources to deliver holistic insights.
• Build intuitive reports and dashboards using tools like Redash, Tableau, Superset, or similar platforms.
4. Data Analysis and Insight Generation:
• Analyze customer behaviors across offline and online channels, focusing on acquisition, engagement, and retention metrics.
• Present findings to stakeholders, translating complex data into actionable business recommendations.
5. Stakeholder Communication:
• Serve as a bridge between marketing, technical, and business teams, ensuring alignment on data goals.
• Educate teams on how data is sourced, manipulated, and applied for decision-making.

1. Experience:
• 4 - 8 years in marketing or digital analytics.
• Proven experience with mobile app and web analytics, including user behavior and commercial performance.
• Familiarity with online and offline channel analytics (e.g., social media, SEM, CRM campaigns, offline events).
• Background in tech, fintech, e-commerce, or digital-first industries preferred.
2. Technical Skills:
• Statistics or mathematics, and data mining proficiency highly preferred
• Proficient in SQL or similar tools for querying and data manipulation.
• Hands-on experience with digital analytics platforms like Clevertap, Google Analytics, Mixpanel, Firebase, or similar tools.
• Knowledge of data visualization tools such as Redash, Superset, or Tableau or similar platforms.

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Balikpapan

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Samarinda

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Banjar

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Bontang

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan Sistem Grameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Regional Kalimantan Barat

• Gaji pokok + insentif
• Akomodasi & transportasi perpindahan ke area Kalimantan ditanggung oleh perusahaan
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

About the Business / Function:

Our Destination Management services form the core of our business. Together with our destination experts, our sales teams generate business and shape itineraries suited to our customers’ needs with real-time insider knowledge. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry-free.

About the Role:

Reporting to the Quotations Supervisor. Working and liaising with Sales teams across the Globe for the preparation of travel/tour itineraries. A daily target will be assigned for this role. This role will be based in Jakarta.

Key Responsibilities:

1. Research all destinations to plan, coordinate and accurately cost tour itineraries for clients.
2. Provide suitable recommendations to clients in the preparation of the travel/tour itinerary.
3. Build and maintain good client relationships.
4. Priorities daily work as necessary.
5. Reply to all messages and queries from other offices and departments within 24 hours.
6. Ensure filing is auctioned without delay and is filed correctly and neatly.
7. Undertake as requested, other tasks or projects and complete them within the given time frame.
8. Work closely with other departments and maintain good relationships with them

Job Requirements:

1. Candidate must possess at least a Diploma Korean literature.
2. Required skill(s): ability to work independently with minimum supervision.
3. Required language(s): English (MUST).
4. Required language(s): Korean (MUST).
5. At least 1-3 year(s) of working experience in the related field is required for this position.
6. Common to work with system is preferable
7. Preferably Staff (non-management & non-supervisor)s specializing in Hotel Management/Tourism Services or equivalent.
8. Able to to work with daily target

We Are Looking for a Person With:

1. Attention to detail
2. Able to work in a team
3. Willing to learn
4. Required language(s): English & Japan (MUST)
5. Able to work under pressure and within a tight deadline
6. Good Attitude
7. Good Communications skills
8. Critical thinking
9. Respect to Company culture and value

Engineering Staff

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

Requirements

• Usia maksimal 45 tahun.

• Pendidikan min S1 semua jurusan.

• Berpengalaman di bidang Kaca/ Aluminium/ Building Material/ Fasade.

• Mampu menyusun perencanaan strategi dan laporan bulanan maupun tahunan.

• Mampu melaksanakan program promosi dan branding.

• Memiliki kemampuan komunikasi, negosiasi dan persentasi yang baik.

• Memiliki pengetahuan semua proses tentang acara, event produksi, awareness,dll.

• Memahami inbound dan outbound marketing.

Responsibilities

• Mengkoordinasikan semua media, organizer acara dan rekan bisnis untuk keperluan promosi dan meningkatkan penjualan.

• Menjaga efektifitas dari invetory level dengan penjualan.

• Mengevaluasi pencapaian target sales.

• Melakukan strategi pemasaran yang efektif serta berorientasi pada pencapaian dan peningkatan target sales.

• Memberikan pengarahan serta problem solving terhadap masalah yang berkaitan dengan pencapaian sales.

• Membangun serta menjaga hubungan dengan mitra bisnis, klien dan vendor.

• Melakukan pembinaan dan penilaian terhadap perilaku dan prestasi bawahan

• Mengembangan produk atau jasa dari perusahaan.

• Mengkoordinasi dan meningkatkan penjualan melalui chanel online atau offline.

• As personal assistant and Chinese translator.
• Min bachelor degree from any major or Academy Secretary
• Experience min 3-4 years in similar position
• Mature, independent, self motivated, able to work under pressure and tight deadlines
• Fluent in English both oral and written, good communication and interpersonal skill
• Support administrative task & correspondences.
• Ready and willing participate in all management activities.
• Assist meetings translation in verbal and written (Indonesia, Mandarin).

• Conduct audit reconciliation and follow up to the related division
• Analyze a risk that occurs or may occurs in the company
• Able to analyze each risk based on its category and perform risk assessment
• Perform annual audit in accordance with the annual audit plan
• Conduct audit findings follow up to the auditee
• To ensure that reconciliations of petty cash are completed on a weekly basis
• To ensure that reconciliations of ATM Cash are completed on a timely manner
• To ensure all filling is done in a timely and accurate manner on a monthly basis
• Reports to the division head on all control and compliance issues as they arise for prompt actions to be effected
• Reviews the policy and procedure of the company
• Serves as liaison for all external audit and regulatory agencies
• Any other duties assigned

Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience. 

The role in a nutshell

In the role of Customer Support Manager, your primary focus will be onboarding, training, and guiding hoteliers to utilize our platform effectively. This includes providing prompt response and resolution to their queries, handling feedback, and collaborating with other departments including technical support team.

Are you passioned about helping people and building long-term relationship with them and becoming a part of fast-paced IT company? Apply for Customer Support Manager at Exely.  

As a Customer Support Manager, you will:   

• Guide hoteliers on navigating the Exely Solutions effectively (provide activation and training about our solutions to ensure smooth onboarding of hoteliers) 

• Offer strong and timely support by addressing hoteliers queries through calls and emails in a polite way (e.g., assisting with settings, checking parameters & new options suitable)  

• Manage hoteliers feedback and escalate it to the relevant department in order to provide personalized guidance and improve company processes  

• Ensure our solutions are functioning accurately on the hotelier's end and oversee the timely resolution of hoteliers requests in case of issues. 

To succeed in this role, you should have: 

• Based in Bandung, Indonesia;
• Minimum of one year in customer service, preferably within an IT company or call center 

• Experience in the hospitality or technology sector, particularly with hoteliers, is advantageous 
• Excellent communication skills and willingness to work in a team 

• Analytical mindset with the ability to make data-driven decisions 

• Skills for solving work tasks and optimizing processes 

• Results-oriented approach and ability to work in a dynamic environment 

• Proficient in Bahasa Indonesian as a native language, and advanced level of English 

• Proficient in using CRM and computer software (JIRA)

• Knowledge of ticket and helpdesk systems would be advantageous. 

• Competitive salary based on experience;
• Bonuses based on your KPI after 03 months of probation;
• Laptop and headset for work after 03 months of probation;
• Health insurance after 03 months of probation;
• Start-up environment fast-paced and constantly growing, with full support from our established international team;
• You will have a dedicated manager, with onboarding and constant support;
• English Speaking Club with native teachers and colleagues from all over the world;
• Online & Offline camps, workshops and gatherings;
• Network with international colleagues through Random Coffee Program.

If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.