Total 129 job vacancies in Jl. Yos Sudarso Kav.87 Sunter, Jakarta Utara

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Product Owner with a strong focus on B2C to join our dynamic team. As a Product Owner you will be working with the Product & Design, B2C team and play a crucial role to make Igloo become the future of insurance.

Job Responsibilities 

• Requirements gathering ­ work with the commercial, insurance, marketing and business teams in your local market to gain a deep understanding of customer needs and use this knowledge to write user stories. You will create user flow diagrams to support the different stakeholders in understanding the user journey.
• Product management ­ assist with developing and maintaining the product backlog as well as participating in agile practices. Collaborate with designers, developers, and QA teams to ensure that the product is developed to Igloo’s high quality standards.
• Product research ­ interview customers to gather customer insights and pain points. You will also analyze market trends and competition to assist with defining the product strategy.
• Post Launch tracking ­ continuously monitors the success of features that have launched and provides feedback to the wider product team.
• Operations ­ train the wider team on new product features to ensure successful adoption.
• Metrics tracking ­ Continuously evaluate and optimize the product based on quantitative and qualitative feedback.

• Bachelor's degree or equivalent practical experience preferably from a tech-focused product company
• Prior experience, preferably with proven B2C domain; product experience in platforms/app would be advantageous
• Prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start ups
• Critical thinking skills and growth mindset
• A self-starter with hands-on experience and who can execute in a fast-paced environment

Responsibilities

• Responsible for obtaining, reviewing and arranging all loan documents.
• Inputs and updates loan data into using system.
• Assembles and verifies loan documents for accuracy.
• Observing loan activity to determine whether the terms of a loan have been met by the borrower

Requirement

• Minimum 2 years of relevant working experience in credit administration and operation, preferably from start-up/tech company or financial industry.
• Good knowledge on Unsecured loan process and policies, business and Digital Platform.
• Basic proficiency in using data tools (SQL, BigQuery, etc)
• Excellent communication skill and stakeholders’ management.
• Meticulous, have a strong analytical skills and problem solving.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Operation Support, you will be an integral part of our technology team, ensuring the smooth operation of IT systems and providing support to internal and external stakeholders. Your role will involve monitoring system performance, troubleshooting issues, and collaborating with various teams to maintain a reliable and efficient IT environment.

What you will do, but not limited to:

• Answering customer questions or resolving computer problems via phone, email, online chat, or in person.

• Providing step-by-step instructions to help customers resolve issue.
• Diagnosing and troubleshooting hardware and software issues 

• Forwarding complex problems to more experienced IT staff.

• Document technical processes and procedures to guide team members and users.

• Keeping technical documentation and service catalogs up to date.

• Conduct regular system checks and prepare reports on system performance and incidents.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 1-2 years of experience in IT support or operations
• Proficiency in SQL for database management, query development, and data analysis.
• Experience with additional programming languages or tools (e.g., Python, PowerShell) is a plus.
• Strong problem-solving skills and experience with hardware, software, and networking.
• Familiarity with IT service management (ITSM) tools and ticketing systems.
• Knowledge of operating systems, server management, and database systems.
• Good communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail.

Bjak, an industry-leading Information Technology and Services company, is seeking a talented and experienced Lead Engineer to join our team in Indonesia. As the Lead Engineer, you will play a crucial role in managing and driving the development of our cutting-edge technology solutions. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the chance to make a significant impact on our products and services.

Responsibilities

• Lead and manage a team of engineers, providing guidance and support throughout the development lifecycle.
• Collaborate with cross-functional teams to define project requirements and create technical specifications.
• Design, develop, and implement high-quality software solutions that meet business needs.
• Conduct regular code reviews to ensure code quality and adherence to best practices.
• Stay up-to-date with the latest industry trends and technologies, and make recommendations for improvement.
• Troubleshoot complex technical issues and provide timely resolutions.
• Foster a culture of innovation, creativity, and continuous learning within the engineering team.

• MS/BS in Computer Science, Software Engineering, Information Technology or related fields with strong Computer Science fundamentals in algorithms and data structures
• 5+ years of full-time software engineering experience. Strong plus if also knows C++ and backend well
• 3+ years of professional engineering management experience
• Programming experience and understanding of modern technology including: (ReactJS/React Native, NodeJS, Kubernetes, GCP, MongoDB, Docker)
• Experience managing cloud operations for reliability, scalability, and security in GCP/AWS
• Experience recruiting, hiring and onboarding engineering talent
• Strong sense of responsibility; driving initiatives from inception to completion
• Proven experience as a Lead Engineer or similar role.
• Strong knowledge of software development principles, methodologies, and practices.
• Excellent communication and interpersonal skills.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in the Information Technology and Services industry is a plus.

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry!
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire