Total 33 job vacancies in Kawasan Kiic, Jl. Harapan V Kk Lot-9a Ds. Sirnabaya Kec. Teluk Jambe Timur Karawang Barat

AYANA Hospitality is seeking a dynamic and results-oriented Learning & Development Manager for DELONIX Hotel Karawang. This key role focuses on enhancing the skills and knowledge of our team through innovative training programs tailored to our organizational objectives. The L&D Manager will work closely with various departments to assess development needs, design impactful training initiatives, and foster a learning culture that drives performance and employee engagement.

Key Responsibilities

• Create, implement, and maintain effective learning and development programs that align with company goals.
• Conduct training needs analysis to identify gaps and opportunities for development among staff.
• Facilitate engaging training sessions and workshops that cater to diverse learning styles.
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments based on feedback and results.
• Champion a culture of continuous improvement and professional development throughout the organization.
• Support the onboarding process for new hires to ensure they are set up for success.
• Manage the training budget efficiently, ensuring resources are allocated effectively.
• Keep abreast of the latest trends and developments in the field of learning and development.

• A minimum of 5 years of experience in Learning & Development, preferably in the hospitality sector.
• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field; a Master’s degree is advantageous.
• In-depth understanding of instructional design principles and adult learning theories.
• Experience with e-learning tools and platforms, as well as Learning Management Systems (LMS).
• Exceptional interpersonal and communication skills, with a knack for engaging individuals and teams.
• Strong analytical abilities to assess training effectiveness and drive continual improvement.
• Proven leadership skills with the ability to guide and develop a training team.
• Willingness to work in Karawang.

1. Memberikan pelatihan, pendampingan/supervisi pengoperasian sistem perangkat lunak kepada end-user secara remote maupun on-site
2. Membantu end-user dalam menangani kesulitan/troubleshoot pengoperasian sistem perangkat lunak
3. Melakukan pengujian sistem perangkat lunak, serta mengenali setiap bug/error pada sistem yang belum teridentifikasi pada tahap pengembangan
4. Mendokumentasikan permasalahan pengoperasian di sisi end-user, serta mendokumentasikan semua bug/error yg ditemukan
5. Dalam beberapa case, Technical Support ditugaskan untuk melakukan monitoring/pengecekan secara berkala pada infrastruktur jaringan yang meliputi : server, router, jaringan kabel LAN maupun access point untuk memastikan tidak terdapat kendala dalam transmisi data
6. Dalam beberapa case, Technical Support ditugaskan untuk melakukan data entry pada sistem
7. Dalam beberapa case, Technical Support ditugaskan untuk melakukan pembuatan dokumentasi sistem berupa manual book / buku panduan pengoperasioan sistem yang diperuntukkan bagi end-user.

• Dapat menangani berbagai jenis mesin-mesin mechanical dan electrical dari mulai mesin packing, coding printer, mesin processing dan packaging di bidang food dan snack.

• Memberikan service dan maintenance pada Customer yang berada di area Jawa Timur dan sekitarnya.

• Memahami bidang Mekanikal & elektrikal.