Total 70 job vacancies in Yogyakarta

• Responsible for sales targets in accordance with the area
• Daily visit to merchant and make good relationship with PIC store 
• Ensuring the program in its area runs well and the programs sales targets can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle around 15-20 Sales Promoters
• Monitoring the daily activities of Promoters
• Conducting field team training and refreshment training for Promoter

Moladin adalah platform fintech untuk mobilitas terkemuka di Indonesia dengan solusi pembiayaan end to end untuk semua pemain di ekosistem mobil bekas dan kendaraan listrik (EV). Moladin memberdayakan lebih dari 26.000 agen dan UMKM dealer mobil bekas dalam network yang berkembang pesat, dan memberikan akses pembiayaan yang lebih baik kepada konsumen mobil bekas melalui penjaminan pinjaman yang berbasis digital. Hal ini didukung oleh keahlian Moladin dalam operasional mobil bekas yang kuat dengan cabang dan warehouse di lebih dari 100 kota; AI/IoT yang terdepan di industri, dan kemitraan dengan seluruh perusahaan pembiayaan mobil terkemuka di seluruh Indonesia. Serta dukungan dari PT Moladin Finance Indonesia yang berizin dan diawasi oleh Otoritas Jasa Keuangan (OJK). Visi Moladin adalah menjadi katalis perubahan positif dalam mobilitas fisik dan sosial semua orang yang terlibat di dalamnya (“Mobilitas untuk semua”). Untuk informasi lebih lanjut terkait Moladin kunjungi kami di https://moladin.com

Responsibilities

• Memimpin seluruh tim cabang di wilayah tersebut.
• Bertanggung jawab untuk mencapai target profitabilitas cabang.
• Membangun jaringan regional yang telah ditentukan.
• Mengidentifikasi peluang bisnis dan membuat kegiatan promosi untuk meningkatkan penjualan.
• Menilai kinerja semua sales, credit dan collections secara berkala.

• Pendidikan minimal D3 terbuka untuk semua jurusan.
• Memiliki pengalaman minimal 3 tahun sebagai Area Manager di industri Multifinance atau 5 tahun sebagai Branch Manager dengan fokus pada car financing.
• Terampil dalam mengatur strategi sales, credit dan collections
• Kepemimpinan yang kuat, integritas teruji, dan jaringan yang baik di wilayah tersebut.
• Memiliki jaringan dan relasi yang luas di wilayah tersebut.
• Terampil dalam memimpin dan mampu bekerja secara kolaboratif dengan tim.
• Memiliki kemampuan komunikasi yang baik, mampu memecahkan masalah, memiliki analisis yang kuat dan memiliki intergritas yang tinggi.

Notes

- Batas waktu pendaftaran lowongan berakhir pada hari Minggu, 25 Februari 2024.

- Langkah berikutnya setelah apply adalah pengisian formulir seleksi yang akan dikirimkan melalui email. Pastikan untuk memeriksa email Anda secara berkala.

As a member of HD games graphic team at Yogyakarta Studio, you will take part in the graphic production for Gameloft's world-acclaimed mobile games. In collaboration with other production teams, your main tasks will consist of 

• Create 3D Character assets for mobile platforms while maintaining and pushing Gameloft’s high quality standards.
• Report to the Lead 3D Artist for tasks, revisions, content pipeline/workflow, training and creative ideas.
• Proactively communicate and coordinate tasks with the team members before and after you in the content pipeline (in person/chat/email).
• Take full ownership of your tasks, including but not limited to:
  • Concept breakdown.
  • Sculpting/modeling, unwrapping/baking/texturing, 3D optimization.
  • Completing 3D related tasks in 3ds Max, proprietary tools and the game engine.
  • Work with the production artists, designers and developers to ensure that 3D assets are always game ready

Under the supervision of the audio manager and in collaboration with the relevant parties involved in the creation of our games, the sound designer’s responsibilities include:

• Generating a list of the Sound effects, VO and Music elements needed for games and dynamic-in-game advertising.
• Working collaboratively with the project team and contributing ideas/opinions to help establish a game's sound identity
• Creating/Designing high quality Sound effects, VO and Music elements to ensure the overall audio aesthetic matches the vision of the games
• Collaborating with other audio team members (designers, composers etc.) to create a cohesive audio experience for the end user.
• Ensure that audio is designed and delivered on time, on budget and at a very high quality level
• Communicating regularly with the various parties involved in the project, such as the game’s audio and production teams
• Troubleshoot and help fix any audio bugs that come up during the production of these games

Coordinating all area in office management and work environment inside and outside including the legal aspect of office permit, coordinate with all function and department to ensure office operations, controlling reception and office building management  to ensure office operations run smoothly match with the quality-of-service Gameloft standards and policies. As part of HR and supporting Department team, taking part in improving employee experience in terms of office facilities. 

Detail responsibilities :

• Oversee general office coordination in the Studio.
• Maintain and check records of all bills from vendor under office management.
• Coordinating with immigration agent in registering new expats, extending the working documents for all expat and all necessities regarding visa and/or travel document;
• Maintain and review office budget, administer and control effectively all office expenses; follow up payments, and make sure with Accountant that all expenses are executed in due form.
• Supervise Office team to ensure all facilities are well operated and maintained (air-conditioning, electricity, drinks, telephone, meeting rooms, office furniture. Make sure supplies and equipment are provided in sufficient quantity and monitor the use.
• Collaborate with Purchasing to provide the best services with cost effectiveness; follow up all projects, fixing and operations related to office facilities.
• Upon necessities, working with IT and Building Maintenance in controlling office fit out regarding installation, decoration, movement, renovation any office facilities to match with quotation, agreement with vendors and plan validated by Studio Manager;
• Maintain inventory of office equipment and machines, ensure efficient asset management.
• Coordinate with building maintenance to ensure all the facilities, renovation, maintenance or new installment done, run smoothly and match with the expectation and plan.
• Compile all related report data office facilities (costs, damages, vendors) to determine the follow-up of the parties’ company, validated by Studio Manager
• Work Closely with Legal team to make sure that all office permits are valid and in order;

• Perform billing by visiting the debtor’s address.
• Responsibility for achieving target AR quality performance.
• Negotiating with debtors who are in arrears and providing solutions so that debtors pay immediately.
• Make an analysis report on the results of the visit of the debtors.

• Having a minimum High School Degree or Diploma Degree.
• Proven experience at least 3 years in related areas.
• Knowledge of the collection and recovery in the financial company area.
• Demonstrate a high degree of integrity.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and driven.
• Have experience and understanding of the placement area, and have good relations with related parties.

CIMB NIAGA

• Achieve sales team target.

• Develop and build a high-quality sales team (quantity & quality).
• Perform the development of sales and marketing plan in a territory
• Set and provide a selling strategy with the team to achieve sales targets.
• Improve sales performance by working together with another related unit.
• Monitor sales agency to provide team needs (people, motivation, etc), together with Regional Head.
• Support organizations implement zero accidents and an eco-friendly working environment.
• Support organizations implement data and information security.

• Bachelor's degree

• 5 years of sales experience and a minimum of 2 years of leading a team consisting of 25+ team members.
• Strong work ethic and communication skills
• Ability to travel in order to do business
• Preferably specialized in Telecommunication Industry.
• Target Oriented
• Good Leadership Skill
• Willing to be placed in Yogyakarta-Solo Area.

1. Health benefits for First Squad and family 
2. Employee Free Access for First Media services 
3. Medical Check Up

Strategi dan Perencanaan (Strategy & Planning)

To Acquire new relationship with anchor Islamic communities to achieve management target in community-related Sharia Funding & Financing portfolio

• Melakukan kunjungan dan merekrut dealer potensial.
• Menjelaskan tentang bisnis dan produk consignment Moladin Digital Indonesia.
• Membantu dealer dalam proses transaksi pembelian (buyout) dan penjualan (sellout).
• Mempertahankan hubungan yang baik dengan dealer partner.
• Melakukan pemantauan inventaris unit di dealer partner.

• Minimal lulusan SMA/SMK atau setara.
• Wajib memiliki pengalaman minimal 1 tahun sebagai sales di perusahaan multifinance/otomotif/perbankan/koperasi/asuransi.
• Memiliki kemampuan dalam menjalin hubungan yang baik dengan dealer kendaraan.
• Memiliki integritas tinggi dan kemampuan kerjasama yang baik.
• Terbiasa bekerja dengan target penjualan.
• Memiliki kendaraan bermotor dan SIM C.

Notes

• Batas waktu pendaftaran lowongan berakhir pada hari Minggu, 04 Februari 2024.
• Langkah berikutnya setelah apply adalah pengisian formulir seleksi yang akan dikirimkan melalui email. Pastikan untuk memeriksa email Anda secara berkala.

• Melakukan prosedur penagihan dengan mengunjungi alamat para debitur untuk mengumpulkan pembayaran yang masih tertunggak.
• Bertanggung jawab untuk mencapai kinerja kualitas target piutang (AR).
• Melakukan negosiasi dengan debitur yang terlambat membayar, menawarkan solusi yang layak untuk mendorong pembayaran dengan segera.
• Menyiapkan laporan analisis berdasarkan hasil kunjungan ke debitur.

• Pendidikan minimal Diploma / SMK / SMA.
• Pengalaman minimal 3 tahun dalam posisi serupa.
• Memiliki pengetahuan yang kuat dalam Collection and Recovery di industri keuangan.
• Memiliki tingkat integritas dan perilaku etis yang tinggi.
• Keterampilan negosiasi dan komunikasi yang sangat baik.
• Mengetahui daerah setempat dan memiliki jaringan yang kuat.

• Responsible for sales targets in accordance with the area
• Daily visit to merchant
• Ensuring the program in its area runs well and the programs sales target can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle arround 4 Sales Promoter Leaders with around 80 Sales promoters
• Monitor daily activities of Promoters
• Conducting field team training and refreshment training for promoter
• Monitoring data 1st billing by promoter and by merchant

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Yogyakarta

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

Build and manage Support Team (LND & Quality Assurance Processes) to ensure ideal business process improvements. Manage Help center content and align with all Business Unit and Functions Unit.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Implementing, and overseeing quality assurance and quality control processes to ensure products or services meet or exceed customer expectations and industry standards
• They play a key role in maintaining the quality of an organization's products or services, improving processes, and minimizing defects or errors
• Develop and implement quality assurance team and learning development for Customer experience team.
• Create procedures to ensure consistency and adherence to quality standards.
• Create training materials, Conduct training, create TNA, and planning people development competencies, particularly if a need for specific skills or knowledge enhancement are identified
• Manage and update Help Center improvements
• Create and manage monitoring services for all channels Voice and Non Voice

• Experience as Quality Process PIC min 2 years.
• Training and assessment certification, which demonstrate expertise in evaluating and coaching.
• Strong communication skills and collaborative person
• Analytical skills to analyze training programs, identify areas for improvement, and recommend solutions.
• Industry expertise to understand skills and competencies for Digital contact center process
• Good verbal and written communication skills in Bahasa Indonesia and English
• Familiar with training and quality assurance contact center process.

Leading manage innovations projects to improve and customer experience journey and boost Customer Satisfaction. Manage and create system automation in CX Team (Telephony, Ticketing System, Chatbot, Help Center automation).

Responsibilities:

• Lead the design of complex and strategic Contact center solutions, ensuring to align with the organization’s goals and customer experience objectives
• Develop and maintain custom contact center applications, features, integrations and automation
• Mentor and provide technical guidance to engineers, fostering their growth and development with documentation and knowledge sharing related customer experience journey
• Installation, managing and optimizing CRM System customer support platform for the organization
• Lead efforts to optimize the performance of contact center systems and proactive monitoring for issues
• Collaborate with cross-functional teams, including network engineers, system administrators, operation teams, external vendors and a notion to business users to deliver integrated contact center solutions that meet business objectives.
• Continuous Learning, stay updated with industry trends and emerging technologies related to contact center solution and development practices.

• Min 1 years experience Digital Contact Center
• Experienced with CRM Ticketing set up (Zendesk, telephony system, chatbot, help center)
• Familiar with additional tools (JIRA, Redash, Slack)
• Ability to keep work moving on each of them enables change across many different areas of an organization
• Good verbal and written communication skills in Bahasa Indonesia and English
• Strong analytical ability and problem-solving skills. Able to identify high-impact opportunities and objectively evaluate projects

Build and manage Business Process and Services Process Improvement. To ensure end to end business process delivery based on KPI to support BU and FU. Include managing quality agents and SOP for internal and external CX Ops.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Accountable for achieving Quality Performances metrics and CSAT Score
• Create and manage sampling methodology monitoring services
• Support and partner with Operations to improve CSAT achievement, and provide insights improvements
• Manage SOP and compliance documents in Customer Experience Team scope
• Assist Audit team internal or external stakeholders in Services and Business process
• Align with Operational Team and Product Team for improvements based on insights services processes

• Experiences as Quallity Assurance assist digital contact center transactions service monitoring
• Familliar with methodology sampling all channel contact center (call/chat/email/KYC process)
• Analytical thingking and create report from insights CSAT, Apps Store/ Play Store review
• Industry expertise to understand skills and competencies for coaching and conseling
• Collaborative skills with Learning and Development, Innovation Team, and Performance Insights team to provide good initative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English
• Ability to create report quality insights based on CSAT measurements, and monitoring sample

Build and manage proper development quality processes in CX Ops (include learning management system, Help center content, chatbot content development, training process to build good product knowledge to handle customers, manage people development process align with HR Team).

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Support individual and team development, career development, and training and experience-based contact center learning
• Accountable for achieving individual training performance metrics
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
• Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
• Recommend curriculum modifications to Quality Performance Leads on the basis of internal customer feedback and/or Training Needs Analysis
• Build, create, and manage contents of Help center articles along with Business Unit Team, and Product Team

• Experiences as Trainer or Learning and Development Specialist assist digital contact center all channels (call/chat/email/KYC process) & Walk In agents
• Familiar with TNA, Syllabus, training tools, & learning management system
• Ability to create, build, and manage Help Center content based on business writing skill
• Analytical thinking and creating report from insights CSAT, and Help Center feedbacks articles
• Industry expertise to understand skills and competencies for creating training materials, soft skills and product knowledge
• Collaborative skills with Quality Assurance Team, Innovation Team, and Performance Insights team to provide good initiative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan minimal SMA/SMK/Sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan Yogyakarta

• Gaji Pokok
• Tunjangan
• Insentif

• Memastikan implementasi penjualan & distribusi sesuai dengan target yang ditentukan
• Membuat rencana kunjungan harian Sales dan memastikan implementasinya
• Memastikan ketersediaan stok produk di gudang distributor
• Memastikan pengiriman barang sampai secara sempurna ke outlet
• Menjadi titik kontak harian dari Kraft Heinz ke distributor
• Membuat laporan penjualan harian, mingguan dan bulanan
• Supervisi tim Sales distributor

Coordinating all area in office management and work environment inside and outside including the legal aspect of office permit, coordinate with all function and department to ensure office operations, controlling reception and office building management  to ensure office operations run smoothly match with the quality-of-service Gameloft standards and policies. As part of HR and supporting Department team, taking part in improving employee experience in terms of office facilities. 

Detail responsibilities :

• Oversee general office coordination in the Studio.
• Maintain and check records of all bills from vendor under office management.
• Coordinating with immigration agent in registering new expats, extending the working documents for all expat and all necessities regarding visa and/or travel document;
• Maintain and review office budget, administer and control effectively all office expenses; follow up payments, and make sure with Accountant that all expenses are executed in due form.
• Supervise Office team to ensure all facilities are well operated and maintained (air-conditioning, electricity, drinks, telephone, meeting rooms, office furniture. Make sure supplies and equipment are provided in sufficient quantity and monitor the use.
• Collaborate with Purchasing to provide the best services with cost effectiveness; follow up all projects, fixing and operations related to office facilities.
• Upon necessities, working with IT and Building Maintenance in controlling office fit out regarding installation, decoration, movement, renovation any office facilities to match with quotation, agreement with vendors and plan validated by Studio Manager;
• Maintain inventory of office equipment and machines, ensure efficient asset management.
• Coordinate with building maintenance to ensure all the facilities, renovation, maintenance or new installment done, run smoothly and match with the expectation and plan.
• Compile all related report data office facilities (costs, damages, vendors) to determine the follow-up of the parties’ company, validated by Studio Manager
• Work Closely with Legal team to make sure that all office permits are valid and in order;