Memberikan pelatihan, pendampingan/supervisi pengoperasian sistem perangkat lunak kepada end-user secara remote maupun on-siteMembantu end-user dalam ..
Memberikan pelatihan, pendampingan/supervisi pengoperasian sistem perangkat lunak kepada end-user secara remote maupun on-site
Membantu end-user dalam menangani kesulitan/troubleshoot pengoperasian sistem perangkat lunak
Melakukan pengujian sistem perangkat lunak, serta mengenali setiap bug/error pada sistem yang belum teridentifikasi pada tahap pengembangan
Mendokumentasikan permasalahan pengoperasian di sisi end-user, serta mendokumentasikan semua bug/error yg ditemukan
Dalam beberapa case, Technical Support ditugaskan untuk melakukan monitoring/pengecekan secara berkala pada infrastruktur jaringan yang meliputi : server, router, jaringan kabel LAN maupun access point untuk memastikan tidak terdapat kendala dalam transmisi data
Dalam beberapa case, Technical Support ditugaskan untuk melakukan data entry pada sistem
Dalam beberapa case, Technical Support ditugaskan untuk melakukan pembuatan dokumentasi sistem berupa manual book / buku panduan pengoperasioan sistem yang diperuntukkan bagi end-user.
Lead Technical Development: Oversee the design, development, and deployment of Odoo ERP solutions, ensuring scalability, performance, and alignme..
Lead Technical Development: Oversee the design, development, and deployment of Odoo ERP solutions, ensuring scalability, performance, and alignment with business requirements.
Team Leadership and Mentorship: Guide and mentor a team of developers, providing technical direction, code reviews, and support to enhance their skills and productivity.
System Customization: Design and implement custom modules and features in Odoo to meet specific business needs for Sales, Service, and Finance teams.
Integration Management: Develop and manage integrations between Odoo and other business systems, such as Payment Gateway, CRM, IoT.
Collaborate with Stakeholders: Work closely with Product Managers, business stakeholders, and other technical teams to understand requirements and translate them into technical solutions.
Code Quality and Standards: Establish and enforce coding standards and best practices, ensuring the delivery of high-quality, maintainable code.
Troubleshooting and Support: Provide advanced technical support for Odoo ERP solutions, troubleshooting issues and implementing fixes to maintain system reliability.
Stay Updated: Keep abreast of the latest Odoo features, modules, and industry trends, leveraging new opportunities to improve the ERP system.
Documentation: Ensure comprehensive technical documentation is created and maintained for all customizations, processes, and integrations.
