Total 203 Full-time job vacancies in surabaya east java

• Analyze the applications of prospective students based on standard admission policies.
• Interview students to understand their objectives and background.
• Provide clarifications to student’s queries in a professional manner.
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
• Advice students about the programs offered, admission procedure, eligibility and costs involved.
• Provide assistance to the students to complete the enrolment forms.
• Inform students about the courses offered and the tuition fees.
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management.

At Moladin, we want to create impact and value by providing the best product experience. Product is at the core of our company. We want to build simple and intuitive products, yet keep evolving to remain highly relevant for our users. A research team in Moladin also will work together to share insights to marketing, operations, and strategy to ensure that all the product elements can be enjoyed best by its users.

As an outreach researcher, your main responsibility will be the researcher representative in each city and to deliver the dealer voice to the HO team . Your technical skills, communication skills, and way of working will be directly reviewed by

the Research Lead.

You will have the opportunity to learn about the step by step research process, including but not limited to : planning, recruiting, interviewing, making surveys, and reporting. Also you can sharpen your communication and writing skills.

Responsibilities

• Mainly work in the field to visit our dealer, you will visit three dealers in a day for 2 weeks in a month (total 30 dealers in a month) including recruit, schedule dealer visit, ensure recordings, and do note takings
• Work with and report to HO research team
• Create daily reports based on dealer visit
• Doing Ad-Hoc at the down time week
• Do travel to visit dealers including managing logistics
• Ensure compliance for each projects such as: project documentation

• A rule of thumb of <1 year of experience in the research industry
• Fresh graduates are also welcomed
• Graduated from English literature, humaniora is a plus
• Experienced in conducting end-to-end research projects
• Having no mobility issues since most of our research is executed in fieldwork
• Currently residing in local area (Surabaya)
• Having connections with used car dealers or leasing companies is a plus point
• Naturally eager to learn about research and naturally curious
• Enjoy doing face-to-face interview sessions with our users
• Confident in communicating ideas
• Possess high diligence, detailed personality, and fast response
• High responsibility to do remote working
• Get things-done mentality
• Having lots of ideas and willing to get your hands dirty in experimenting things
• Likes to communicate and meet new people
• Excited about a fast-paced and comfortable facing ambiguity in the working environment
• Proficiency in basic research skills
• Excellent communication skills in both English and Indonesian
• Good at writing in both English and Indonesian

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan minimal SMA/SMK/Sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Bersedia bekerja dengan mobilitas tinggi
• Memiliki SIM C, lebih disenangi apabila juga memiliki SIM A
• Service oriented
• Penempatan : Mojokerto

• Basic Salary
• Allowance
• BPJS Kesehatan & Ketenagakerjaan