1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

• Melakukan visit ke Mitra (toko pertanian) 
• Menawarkan promosi produk kepada Mitra
• Follow up transaksi dan menjalin relasi yang baik dengan Mitra
• Orientasi terhadap pencapaian target transaksi penjualan
• Melakukan report harian terkait visit & penjualan

• Melakukan visit ke Mitra (toko pertanian) 
• Menawarkan promosi produk kepada Mitra
• Follow up transaksi dan menjalin relasi yang baik dengan Mitra
• Orientasi terhadap pencapaian target transaksi penjualan
• Melakukan report harian terkait visit & penjualan

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

• Membuat jadwal Pasang dan Service untuk teknisi
• Melakukan follow up kepada konsumen
• Membuat laporan atas keluar masuk material
• Membuat laporan Pemakaiaan material atas suatu project
• Melakukan Stok Opname Material 

• Develop and update departmental SOP Manual, detailing standards of performance, Policies and Procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel’s policies, standards and municipality requirements.
• Work with Senior Culinary team and is responsible for the team to develop new menus and product development supported by detailed analysis and accurate costing
• Supervise Senior Culinary team to run their kitchens at high quality level whilst maintaining acceptable food cost
• Work closely with Executive Steward to ensure that kitchen areas are kept clean and orderly.  Manage organization and cleanliness of departmental areas by conducting weekly walk through
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department
• Monitor food standards in each Outlet and Banquet
• Ensure that all departmental reports, schedules, standard recipes, menus, food presentation photographs and correspondences are completed in an accurate and timely manner
• Identify market needs and trends in terms of food menus for both hotel guests and the local market
• Monitor and analyse menus and products of competitive restaurants and other hotels' Banquet Departments
• Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them
• Meet and interact with representatives of the local community and potential guests as required
• Attend all briefings, meetings and trainings in absence of Executive Chef.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management of the Hotel in absence of Executive Chef.

What You'll Do

• Research and identify key influencers across multiple digital platforms to build powerful brand experiences online
• Growth and expand AnyTag Marketplace and fulfil the target as required by Management. 
• Conduct negotiation about Influencer pricing and maintain profit
• Implement influencer engagement campaigns by liaising and coordinating with influencers and bloggers on their requirements, timeline, and deliverables. 
• Coordinate and work closely with sales team for influencer inquiries that best cater the brand

Who You Are

• Bachelor's Degree
• Good command of English 
• 2+ years of experience in influencer business, preferably candidate who involve in campaign with Influencer and YouTuber and has experience working with Agency. Has experience with Brand Ambassador project would be great
• Negotiation skills to internal team and external parties. 
• Great in arranging campaign's budget and timeline
• Work enthusiast and has proven record in doing client's project (brand & agency)
• Showing interest in working by team, proactive and communicative
• Result-oriented and detail-oriented

- Support sales project / inquiry

- Melakukan proses administrasi seperti membuat quotation, Sales Order (SO), dan Delivery Order (DO)

- Mengawasi dan mengecek secara berkala stock produk

- Mengawasi dan memastikan proses pengiriman produk ke customer tepat waktu

- Membantu pembuatan manual book

- Membantu Admin Project SAP.

- Membantu pembuatan Flowchart

- Membantu admin pembuatan Blueprint

- Membantu admin pembuatan documents End to End Business Process

- Membantu Admin & Monitoring e-Service SAP (Ticketing)

- Analisa dan dibutuhkan skill technical dari background IT/SI

• Bertanggung jawab atas pencapaian target transaksi, penjualan dan akuisisi toko yang telah ditetapkan.
• Berinisiatif tinggi untuk mencari toko-toko yang bisa menjadi target akusisi demi mencapai target.
• Bertanggung jawab untuk mengembangkan pasar baru.
• Bertanggung jawab untuk terus meningkatkan pengetahuan atas produk yang dijual.
• Bertanggung jawab untuk memperkenalkan aplikasi kepada customer (toko) dan membantu customer agar dapat menggunakannya dengan lancar.
• Membina hubungan baik dengan customer dan selalu siaga setiap saat dalam membantu segala permasalahan operasional/teknis yang dihadapai customer saat pembelian dan pengiriman barang.

Requirements:

• Candidate possess at least Bachelor's Degree
• At least 3 years experience in Architecture industry
• Competent Revit Architecture user (please update your "Skills" & "About Me" section to include this) – non user will not be considered
• Able to speak and write in English
• Rendering skill is a plus

Notes:

• Please upload your CV in English
• Interview will be conducted in English
• Shortlisted applicants will be required to pass our Revit test

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan

• Support the financial planning for the Event, working closely with the Event Managers

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

You will have the front-seat experience and exposure in impacting women across the country by the awareness you will be initiating through influencers & community reach out, campaign and offline events. The role will be the liaison for influencer partners, brand partnerships, campaign and event management. Additionally, a collaboration between internal cross-functional teams and focused on best practices and needs across deliverables. Reporting to Assistant Marketing Manager and working closely with the Indonesia and HQ Brand team, you will play a pivotal role for Love, Bonito’s growth and market expansion through owning the mindshare of women across Indonesia.

Main Responsibilities

KOL 

• Build thoughtful influencer campaign planning based on campaign objective and performance target both for branding and sale campaign.
• Analyze and generate performance report for influencer campaign in weekly basis and suggest key initiatives to optimize performance.
• Handle end-to-end execution of influencer seedings with the help of a PR intern.
  This includes: generating weekly influencer catalog, KOL outreach & fee negotiation, request clothing delivery, sending out KOL brief and unique links to monitor posting’s quality.
• Active in researching and suggesting new potential influencer names that matches to brand’s profile.
• Foster genuine and lasting relationships with LB’s KOL pools through planning monthly KOL birthday kit and care package, prompt in assisting KOL’s request and be the representative of LB or first point of contact to KOL in offline events.
• Be highly collaborative with the internal cross-department (especially Creative team, Operations & Merchandising team) to ensure a smooth delivery of influencer campaigns. 
• For special projects that require sending PR kit to KOL, ideate concept of PR kit including products to be featured and liaise with creative team for production.
• For special projects, conduct KOL research and suggesting list of potential KOL for new market or geographical penetration.

Brand Partnership & Community

• Under manager supervision, be the timeline and project manager for offline events – including but not limited to press events/ collection previews, influencer networking sessions, and VIP events.
  Project manager scope include, but not limited to:
  -Planning out of the box and on-trend offline event concept and flow
  -Assign relevant event hosts (KOL/ LB Community)
  -Production timeline management
  - Be the main point of contact to cross departments and event vendors
  - Be the main point of contact pre and during event day
  - Conduct post-mortem event report based on agreed event metrics
• Actively scoping for new brand partnership and/or external potential partners to work with to drive brand awareness in the market.
• Maintain and foster relationships with existing brand partners from national to local-city reach from digital-to-traditional corporations/ individuals.
• For special projects, conduct community research for new market or geographical penetration.
• Generate copywriting for PR-related marketing collaterals: translating press releases, greeting cards, event collaterals, others. 

Requirements & Experiences :

• Bachelor’s Degree in marketing, public relations, communications, or related studies.
• 2-3 years working in Marketing, Agencies, PR, communication, advertising, or other similar roles
• Advocate of the female voice
• Experience in industry such as Brand / Retail Fashion / Digital Agency / Ecommerce 
• Great copywriting skills both in English and Bahasa Indonesia
• Experience in project management will be a plus 
  

What you should be :

• A passion and genuine love for people.
• Previous experience of working in KOL management related role from lifestyle/ beauty/ fashion brand or digital agency stand point
• A passion for all things marketing, especially PR and community 
• A fast learner, possesses strong events management skills.
• A self-starter, proactive, and hands-on approach. Get it done right and fast!
• Exceptional interpersonal, communication, and presentation skills to influence the community and internal stakeholders.
• A team player, flexible, and able to adapt to changes.
• Ability to think both strategically and tactically with exceptional attention to detail.
• Strong project management, events planning, and execution abilities.
• Creative and discerning in coming up with ideas / initiatives for the community that they will enjoy.
• A fun, energetic, and charismatic personality.
• Ability to manage multiple projects and work in a fast-paced environment.
  

1. Melakukan seluruh proses administrasi
2. FIling dokumen dengan rapi
3. Input data di system
4. Membuka PO
5. Mencari dan menghubungi vendor
6. Bertanggung jawab terhadap inputan inventory dan gudang

Deskripsi Pekerjaan :

• Membuat penawaran harga sesuai permintaan dari team sales
• Membuat database customer yang diberikan oleh team sales
• Membantu segala kebutuhan team sales untuk tercapainya target penjualan
• Berkoordinasi dengan bagian produksi mengenai proses pengerjaan produk yang di pesan oleh customer
• Berkoordinasi dengan bagian pengiriman mengenai proses pengiriman produk yang dipesan oleh customer

Tanggung Jawab:

-      Mengelola keuangan & akuntansi Perusahaan

-      Membuat laporan bulanan & tahunan

-      Bekerja sama dengan baik dengan anggota tim lainnya

-      Tanggung jawab terkait keuangan dan administrasi lainnya, bilamana dibutuhkan

As Executive Housekeeper, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them whilst leading and motivating your team.

What you will be doing:

• Manage the day to day operation; leading and supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
• Deliver daily briefings with the Room Attendant team, highlighting VIP's and setting daily initiatives
• Enhance your attention to detail, to help drive cleanliness and presentation results
• Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
• Inspect guest rooms, with a focus in providing unique and magic moments for our guests
• Coaching Room Attendants throughout the daily operation, providing feedback to enhance quality of their work
• Work in tandem with our in house laundry team to ensure the operation runs effectively and efficiently
• Keep our guests at the forefront of your mind, tailoring our housekeeping offering to meet their unique needs
• Responsible for recruiting the best new talent for our Housekeeping team
• Control payroll costs and manage budgets and forecasts 
• Nurture, support and guide your team allowing them to grow and develop 
• Ensure all equipment is in good working order and arrange repairs where necessary
• Oversee the retrieval, safekeeping and distribution of all lost and found items
• Be aware of current standards of competitor hotels
• Other duties as assigned

• Menjual / mempromosikan produk2 yang ada di hotel
• Membuat perencanaan pemasaran
• Menjaga hubungan dengan relasi yang pernah mengadakan event2
• Melakukan telemarketing ke semua segment pemasaran
• Bisa bekerja dalam tuntutan target yang dicapai
• Membuat kontrak kerjasama pada setiap segment yang ada
• Dapat bekerja sama dengan tim maupun sendiri
• Mempunyai komunikasi yang baik

In this role you will;

• Develop and maintain strong SEO strategy, with a focus on accommodation, MICE and Oopen Restaurant.
• Optimise all digital channels including but not limited to email marketing, SEO, online and internal partner channels, website, OTA, and overall lever channels.
• Content creation and animation of social accounts 
• Analyse media campaigns and rollout promotions to ensure optimum revenues are exceeded.
• Build rapport with team members as well as influencers, content producers and local partnerships

Responsibilities:

-       Able to handle full set report in accounting (AP, AR, Bank, GL, Inventory)

-       Understand Indonesia taxes regulation (Income Tax)

-       Able to operate tax system e-spt is a plus

-       Able  to prepare cash flow and cash forecast

-       Understand Bank Indonesia reports

-       Having high anthusiasm for learning

-       Able to work in team