We are looking for a self-driven talent for an Assistant Director of Loss & Prevention to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Responsibilities

• Develop and implement effective loss prevention strategies to reduce theft, accidents, and fraudulent activity
• Conduct regular audits and inspections of all areas of the property to identify and mitigate potential risks
• Work closely with other departments to ensure compliance with company policies and procedures
• Manage and train a team of loss prevention professionals
• Maintain accurate records of incidents and reporting standards
• Work with law enforcement and other outside agencies as needed
• Develop and manage the department's budget, ensuring all costs are controlled and within guidelines

• Minimum 5 years of solid experience in the same position in a large luxury resort or related professional area
• Has in-depth knowledge of local and state laws related to loss prevention and safety
• Strong leadership skills with the ability to motivate and manage a team
• Detail-oriented with strong analytical and problem-solving skills
• Eloquent in English communication in both written and spoken
• Excellent communication and interpersonal skills
• Bachelor's degree in criminal justice, or a related field. Master's degree is desirable

An Assistant Director of Learning & Development shall ensure the hotel’s learning system and functions are strategically linked to the organization’s mission and vision and implemented correctly based on the hotel’s standard, to improve service delivery quality, and improve job efficiency. Drive effective learning and development to ensure maximum return on investment and uphold the company values and philosophy. If you are someone who is agile, energetic, creative, confident, self-driven, result-oriented and up for a demanding learning development journey, we’d like to meet you.

Summary of Responsibilities:

• Assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Human Resources Certification Manual are strictly adhered to.
• Assists the Guidance Team and Heads of Division/Department in identifying training needs within each department
• Prepare, finalize, submit the annual property training budget plan & CAPEX, and monitor an effective utilization
• Develop a strategic annual property training plan, deliver and monitor the implementation, and drive the company values and philosophy
• Conduct new employee orientation - training modules, and one-on-one orientation with expat employees – training modules
• Develops required training materials, training modules, and training sessions to fulfill hotel training needs.
• Produce training-related reports and ensure the training database is well-maintained and integrated with the Human Resources data system and management tools
• Monitors the performance of all Training Department Personnel, ensuring they are developed to their maximum potential and efficiency
• Lead the Annual Performance & Development Discussions in the hotel, supports Guidance Team and Heads of Division/Department in the departmental development goals
• Coordinates the compilation and review of the hotel's Departmental Operations Manuals and assists with the monitoring of departmental standards as defined in the Departmental Operations Manual
• Supervises the implementation of the hotel's cross-training programs
• Organize resort team building
• Organize certification program graduation
• Perform other duties that are assigned as necessary

• Minimum of 2 years of solid experience as a Learning Development Manager / Training Manager in a large 5-star luxury resort or a cluster role
• Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, well versed in establishing modules, is agile on working with dynamic targets to execute and review effectiveness
• Well-versed in the leadership assessment process and execution
• Eloquent in English communication in both written and spoken
• Ability to deliver effective training to a large number of audiences including at the Executive level
• Energetic, creative, and a role model to employees in standards, grooming, interaction, and communication
• Bachelor’s degree in Human Resources, Psychology, Teaching, or other relevant fields
• Willing to be placed in Bali or Labuan Bajo

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Develop and implement operational strategies to ensure the smooth functioning of Rock Bar
• Monitor and manage inventory levels to ensure adequate stock levels at all times
• Supervise and train staff to deliver service excellence and ensure staff adhere to high standards of hygiene and cleanliness.
• Conduct regular inspections to ensure compliance with health, safety, and sanitation standards
• Efficiently handle customer queries and complaints, ensuring customer satisfaction
• Ensure documentation is up-to-date and readily available for audits and reviews
• Monitor expenses to ensure alignment with the budget
• Oversee special events and promotions to drive sales and enhance customer engagement

• Only for Indonesian Citizen
• Minimum 2 years of proven work experience in a similar role in the hospitality industry
• Proficient in using Point of Sale (POS) systems and Microsoft Office suite
• Excellent communication, leadership, and training skills
• Strong organizational and problem-solving abilities
• Knowledge of industry regulations, health, and safety standards
• Availability to work flexible hours, including evenings, weekends, and holidays
• Diploma in F&B Division, Hospitality or other relevant fields, Bachelor’s Degree is desirable

Green Camp is an innovative program within AYANA Resort Bali that aims to educate and inspire especially young participants (ages 4 to 17 years old) to become environmental leaders. Through hands-on activities, workshops, and immersive experiences, Green Camp empowers youth to make a positive impact on the environment and communities around them.

We are seeking a passionate and experienced individual to join our team as the Green Camp Apprentice Assistant Facilitator. This role will work closely with AYANA Green Camp Lead and Junior Facilitators to ensure the smooth operation of Green Camp Ayana. 

You must have a passion for working with children and commit to environmental education.

Responsibilities

• Assist in the planning and execution of camp activities, including daily schedules and special events
• Co-lead programs and activities
• Supervise campers during all activities and ensure their safety and well-being at all times
• Assist with the set-up and clean-up of camp facilities and equipment
• Provide support and guidance to campers as needed
• Communicate effectively with campers, staff, and parents as needed
• Maintain accurate records and reflection’s on campers' attendance, behavior, and progress
• Participate in staff meetings and trainings as required
• Demonstrate commitment, reliability, punctuality, and responsible behavior
• Ability to role model positive attitude and high energy

• Only for Indonesian Citizen
• Prior teaching/leading experience either indoors or outdoors is preferable, particularly with children
• High interest in and knowledge of the natural world and sustainability
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Physically fit and dependable, able to work long hours with groups of students in nature
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Have a CPR, First Aid, or AED certification is a plus
• Diploma in Education, Communication, or other relevant fields. Fresh graduates are welcome

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Act as the contact for Mandarin-speaking clients, providing excellent customer service and ensuring their needs and expectations are met.
• Coordinate and execute the planning and delivery of MICE and wedding experiences, including venue selection, catering, audiovisual setup, transportation arrangements, and other services.
• Collaborate with various departments and external vendors to ensure seamless event execution.
• Create and manage event budgets, negotiate contracts, and handle financial transactions.
• Prepare event proposals, contracts, and other related documents in both English and Mandarin.
• Provide on-site event supervision and support.
• Conduct post-event evaluations and gather feedback to improve future events.

• Only for Indonesian Citizen
• Minimum of 3 years of experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

• Being in-charge for audit engagement
• Manage audit fieldwork according to Department's Standard.
• Prepare audit plans, audit procedure/program, risk analysis, monitoring audit progress together with Manager or Assistant
• Perform checking on compliance to SOP and test of operating effectiveness of internal control.
• Perform substantive testing or test of details and analytical procedure
• Prepare audit working paper in complete, systematic and timely manner according to Department's Standard
• Review subordinates working paper
• Perform coaching, training for team members
• Prepare Deficiency Matrix.
• Communicate and discuss audit findings and recommendation with clients

• Bachelor degree from reputable university with min IPK 3.0 majoring in Accounting/Finance
• Minimum 2 year experience in audit field
• Experienced in handling hospitality client and SAP accounting software is an advantage
• Relevant experience in internal controls, observations and giving recommendations for business process and control issues as well as its operations
• Lead engagement team, review working papers & give feedback to subordinates
• Having a strong logic, analysis, problem solving skills, initiative, team work, strong sense of responsibility, and integrity
• Advanced knowledge of risks, controls, accounting and / or information technology operations

• Prepare selected work paper on timely manner and with department’s quality standard.
• Maintain audit department’s policy and procedure for audit quality assurance.
• Conduct audit test work for the audit objectives identified, and prepare work paper.
• Perform all field work in competent and professional manner.
• Provide evidential support for all report recommendation.
• Assist Senior in preparing accurate and concise audit report to the management.
• Assist Senior in monitoring the audit budget and realization to meet the deadline.
• To exercise discretion in the review of records to ensure confidentiality.

• Bachelor degree from reputable university with min IPK 3.0 majoring in Accounting/Finance.
• Minimum 1 year experience in audit field.
• Experienced in handling hospitality client and SAP accounting software is an advantage.
• Relevant experience in internal controls, observations and giving recommendations for business process and control issues as well as its operations
• Having a strong logic, analysis, problem solving skills, initiative, team work, strong sense of responsibility, and integrity.
• Advanced knowledge of risks, controls, accounting and / or information technology operations.
• Having a good interpersonal and communication skills.
• Computer Literate. Able to operate Microsoft Office (Excel, Word, Visio, Power Point)5. Proficiency in verbal and written English

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist with the coordination of meetings and events within the Food & Beverage department
• Assist with the preparation of reports, presentations, and other documentation
• Assist with the coordination of events and special promotions within the Food & Beverage department
• Assist with inventory management and procurement process
• Organize and maintain files and documents
• Handle administrative requests and queries from the team
• Coordinate with suppliers and vendors to ensure timely delivery of goods
• Handle incoming and outgoing correspondence

• Only for Indonesian Citizen
• Minimum of 1 years' experience in the same or related position in a large luxury resort or hospitality industry
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail with accuracy, multitasking, and problem solving skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable

MidPlaza Holding is seeking an Assistant Manager Housekeeping to join our team. As an Assistant Manager Housekeeping, you will be in control and responsible on the SOP compliance carried out by housekeeping in business units. Ensure all housekeeping programs run well, efficiently, and on target.

Responsibilities:

• Review the applicable Standard Operating Procedures (SOP), make adjustments, and ensure compliance in following SOP in the relevant business unit.
• Standardize all related reports in business units.
• Standardize the housekeeping training.
• Managing budget related to housekeeping.
• Ensure that all programs related to housekeeping run according to the schedule and standards.
• Standardize cleanliness and coordinate with related departments (Quality, Engineering & Security) to ensure that hygiene and safety are carried out in the field according to standards.
• Make a report of findings in the field and carry out analysis.
• Coordinate with the Room Division Manager and Executive Housekeeper in providing solutions and recommendations.

• Minimum Associate's degree in Hospitality Management or related field
• Minimum 2 years of experience in the similar role
• Leadership and communication skills
• Quality oriented
• Understand the use of chemicals
• Understand daily operational housekeeping
• Ability to analyze and provide solutions