Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar, and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information. The successful candidate will be responsible for enabling data-driven business decisions by turning complex data into meaningful and easy-to-understand insights. This position offers the opportunity to join an innovative and dynamic team alongside a growing network of dealers and agents.

Responsibilities

• ETL, analyze complex data sets and develop relevant reports and dashboards to support company-wide decision-making.
• Identify data quality and data structure issues, and work with the appropriate stakeholders to address them.
• Collaborate with internal teams to understand their reporting needs and proactively identify opportunities for analysis.
• Maintain and improve existing reports and dashboards, and implement new ones.

• Minimum Bachelor’s Degree in Computer Science, Statistics, Mathematics, or in a relevant field with a strong academic track record.
• Have at least 1 year of professional experience in Business Intelligence or data-related roles.
• Highly proficient in SQL and familiarity with visualization tools like Looker Studio, Metabase, or Tableau.
• Strong analytical and problem-solving skills, with the ability to not only identify bugs but also gather insights and interpret complex data sets.
• Ability to manage multiple priorities in a fast-paced environment.
• Good communication skills and ability to collaborate effectively with cross-functional teams.
• Fluent in English.

• Acquisition of new client relationships and development of existing client relationships
• Selling a range of investment products to existing and potential clients.
• Achieving high levels of service standards and maximizing client satisfaction.
• Demonstrate awareness of budgets and accounts and profitability
• Managing teams that will help in acquiring and development of client relationships both new and existing
• Provide value adding recommendation for the clients.

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.  As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO start to expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are seeking a motivated and detail-oriented Operations Associate Intern to join our team. This internship opportunity is designed to provide hands-on experience in various aspects of business operations. The Operations Associate Intern will work closely with the operations team to support day-to-day activities and gain valuable insights into the operational functions of our organization.

What will you do but not limited to:

Process Support:

• Assist in executing and monitoring daily operational tasks.
• Contribute to the development and improvement of standard operating procedures (SOPs).

 Data Entry and Analysis:

• Enter and update data in databases with a high level of accuracy.
• Assist in analyzing data to identify trends and patterns.

Inventory Assistance:

• Support in monitoring and managing inventory levels.
• Assist in coordinating with the procurement team for stock replenishment.

Quality Assurance Support:

• Aid in implementing quality control measures.
• Assist in investigating and resolving discrepancies or issues related to product quality.

Process Documentation:

• Assist in maintaining documentation of processes, procedures, and workflows.
• Contribute to the creation of reports and presentations to communicate operational performance.

 Cross-Departmental Collaboration:

• Collaborate with different teams to understand their operational needs.
• Provide support in facilitating communication and coordination between departments.

Compliance Assistance:

• Support efforts to ensure compliance with relevant regulations and company policies.

• Stay informed about industry best practices under the guidance of the operations team.

• a Final year student or Bachelor Degree in Business Administration, Operations Management, and/or any related field.
• Strong attention to detail and organizational skills.
• Basic analytical and problem-solving abilities.
• Proficient in using MS Office applications.
• Effective communication and interpersonal skills.
• Interest in learning about business operations and processes.
• Eagerness to contribute to process improvement initiatives.
• Ability to adapt to a fast-paced and dynamic work environment.

• Supporting business unit in preparation and execution of new projects.
• Assisting communication with Original Equipment Manufacturer (OEM)
  customer for new projects and series.
• Support sales report analysis for B2B after-sales activity.
• Perform other administrative duties as required.

• Preparing overall sales plan to achieve sales target.
• Guide & motivate distributor’s sales team to drive sales.
• Acquire new customers on potential new segment & area.
• Planning, tracking and follow up of sales inquiries, orders, customers forecasting and planning of each individual account.
• Ensure timely payment of customers for deliveries and also follow up customer back order within the system
• Ensure achievement of customer service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customers
• Ensure updated price list and products information is sent to customers for follow up
• Keep customer relation in a consistent customer visit plan in supporting the “push through” of marketing activities for sales into market
• Handling customer complaints, feedback in timely and disciplined manner
• After sales support and concern in terms of warranty handling and product return due to errors
• Working together with Sales Manager to assess the weighted distribution of products within the distribution channel
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales of market relevant products