We are looking for a passionate associate to join the innovation team at NielsenIQ as Project Management Executive. We are looking for an associate who has an interest in pursuing a career in the market research industry, is interested in innovation and work in a fun and energetic team. The role as a Project Management Executive will support our accelerated business growth in the APAC Region and will be situated in our Jakarta Indonesia office.  

At NielsenIQ, we put our clients at the centre of what we do, we work hard, and everyone contributes to a team environment of learning and fun. As a Project Management Executive, you will be supporting study and questionnaire set up and working closely with other internal teams to ensure smooth and quality project execution from survey programming through the delivery of data. 

Responsibilities 

• Responsible for coordinating projects and executing standard research studies. 
• Accurately transferring client confirmed inputs into internal questionnaire authoring platforms ready for programming team’s use.  
• Complete quality checks on research materials including questionnaire and survey links to ensure they are error-free when sent to respondents. 
• Manage & update documents and materials across platforms 
• Liaise with other client success team members, programming and vendors to ensure the progress of the project is well communicated and monitored to minimize disruption of delays 
• Manage the sampling and quota requirements on the survey/router platform 
• Adhere to strict timelines and proactively anticipate, troubleshoot, overcome and/or escalate  

Our Project Mangement Executive manage the consistent delivery of utmost quality Data to our Analysts and are considered to be experts in project execution. The successful candidate will possess the following skills:   

  Excellent English language skills - including oral and written communication   

• Attention to detail   
• Openness and flexibility to change   
• Be curious and open-minded: Keen interest to learn and adapt new technology and platforms  
• Critical thinking & problem-solving skills    
• Organizational and time-management skills - the ability to multitask   
• Excellent interpersonal skills   
• Interest in marketing (particularly consumer product marketing) and research 
• Flexible working hours (within reason) to help coordinate with other regions  
• project challenges to ensure projects meet client requirements and are completed on time 

Accounting Officer

The Accounting Officer will play a crucial role in the finance department by ensuring accurate financial record-keeping, effective management of financial transactions, and compliance with hotel policies and regulations. This role will involve assisting accounts payable, accounts receivable, payroll, financial reporting, as well as assisting with audits and budgeting.

What you will be doing:

• Assist in managing accounts receivable processes, ensuring timely and accurate collections.
• To ensure all charges and payments are posted to the correct ledger and to maintain and to minimize balance of hotel and accounts receivable.
• To prepare the proforma invoice, invoice and all the billing related with clients.
   

We are looking for a passionate associate to join the innovation team at NielsenIQ as Project Management Executive. We are looking for an associate who has an interest in pursuing a career in the market research industry, is interested in innovation and work in a fun and energetic team. The role as a Project Management Executive will support our accelerated business growth in the APAC Region and will be situated in our Jakarta Indonesia office.  

At NielsenIQ, we put our clients at the centre of what we do, we work hard, and everyone contributes to a team environment of learning and fun. As a Project Management Executive, you will be supporting study and questionnaire set up and working closely with other internal teams to ensure smooth and quality project execution from survey programming through the delivery of data. 

Responsibilities 

• Responsible for coordinating projects and executing standard research studies. 
• Accurately transferring client confirmed inputs into internal questionnaire authoring platforms ready for programming team’s use.  
• Complete quality checks on research materials including questionnaire and survey links to ensure they are error-free when sent to respondents. 
• Manage & update documents and materials across platforms 
• Liaise with other client success team members, programming and vendors to ensure the progress of the project is well communicated and monitored to minimize disruption of delays 
• Manage the sampling and quota requirements on the survey/router platform 
• Adhere to strict timelines and proactively anticipate, troubleshoot, overcome and/or escalate  

Our Project Mangement Executive manage the consistent delivery of utmost quality Data to our Analysts and are considered to be experts in project execution. The successful candidate will possess the following skills:   

• Excellent English language skills - including oral and written communication   
• Attention to detail   
• Openness and flexibility to change   
• Be curious and open-minded: Keen interest to learn and adapt new technology and platforms  
• Critical thinking & problem-solving skills    
• Organizational and time-management skills - the ability to multitask   
• Excellent interpersonal skills   
• Interest in marketing (particularly consumer product marketing) and research 
• Flexible working hours (within reason) to help coordinate with other regions  
• project challenges to ensure projects meet client requirements and are completed on time 

Menawarkan produk perbankan khususnya produk Funding berupa Tabungan, Deposito, Saham / Investasi, Reksadana dan lainnya.

About The Role

In Legal - Compliance and Admin Team, you will help and assure Company’s compliance, license, and other parts of compliance matters are aligned with applicable law and regulation in Indonesia. Also you will handle legal administration of the Company and administration of the Legal Team.

Job Responsibilities

• Assist the internal team with legal requests and/or requirements.
• Manage the company's Intellectual Property rights and conduct audits on IP that may potentially infringe upon the company's IP.
• Responsible for ensuring the company's compliance with legal obligations within the legal system in Indonesia (OSS, LKPM, Construction Reports).
• Responsible for internal regulations within the company (coordinating with the HR team).
• Ensure and update the company's permits and licenses.

• Bachelor degree of law from reputable university

• 1- 2 (two) years Post Qualified Experience (PQE)

• Having an experience in construction company would be preferable

• Having experience in handling OSS and LKPM, also accustomed to dealing and communicating with Government institutions.
• Strong written and oral communication skills
• Highly organized, detail-oriented individual
• Works well with a team and independently

About The Role

In the Legal - Dispute Resolution Team, you will take care and assure any legal dispute or any potential legal dispute will be acted and resolved accordingly. This team is also responsible to submit legal risk management towards upper-management regarding projects and/or any action from other departments. This team, with the Finance Dept. and the People Dept. will also ensure any misbehaviour, misconduct, and/or any wrongdoing by employees of the Company will be acted accordingly with Company Regulation and applicable law in the Republic of Indonesia.

Job Responsibilities

• Take care of any legal dispute that the Company encounters (non-litigation).
• Implementing measures or formulating plans to address potential legal issues.
• Resolving disputes between the company and employees (e.g., reprimands, written warnings, termination, and bipartite negotiations).
• Resolving any overdue receivables with clients.
• Maintain good communication with external legal providers.

• Bachelor degree of law from a reputable university.

• 1- 2 (two) years Post Qualified Experience (PQE).

• Having an experience in a construction company or reputable law firm would be preferable.

• Having experience in handling legal cases and manpower disputes would be preferable.
• Excellent communication skills, both verbal and written, with the ability to articulate complex legal issues clearly.
• Strong problem-solving abilities, with a proactive approach to resolving disputes before they escalate.
• Ability to manage multiple cases simultaneously and prioritize tasks effectively.
• Detail-oriented with strong organizational skills.

PRINCIPAL RESPONSIBILITIES

Essential Functions and Responsibilities

• Support on-site staffs in giving the recommendation and good solution on any building operational problem that has occurred.
• Implement the policy and procedures and give recommendations and good solutions on any operational issues that occurred during on-site visit.
• Oversee day-to-day operations of the facility(s) or campus including janitorial, security & safety, engineering and general maintenance and helps to ensure these are carried out in a manner consistent with C&W policies and ownership directives. This includes assisting with the management of contracts and vendors
• Analyze building conditions and assigned building management resources and prepare reports setting forth progress, adverse trends and appropriate recommendations and conclusions; advise other administrative officials regarding building conditions and utilization as affected by repair/maintenance/enhancement activities.
• Developing and implementing recommendations to position the Property at its highest and best use. Preparing and presenting periodic valuations of the Property, including yield and/or rate of return analysis and five to ten years cash flow projections.
• Prepare and update plans for response to and recovery from emergency and disaster conditions in connection to the assigned project(s); lead and participate in implementation of emergency plans in appropriate situations.
• Update the benchmarking of building management information, such as service charge, rental fee, fitting out charge, overtime charge, etc.
• Ensure that the building safety, security, and healthy environment are functioned appropriately.
• Manage Schedule and coordinate meetings/special events as requested
• Any other ad hoc tasks as assigned by the company

KEY SKILLS AND CAPABILITIES

• Proven experience in project budgeting, contract negotiations and scheduling
• Excellent communication in English.
• Great attention to detail, diligent, organized, and focused.
• Committed, able to work to deadlines, prioritise and juggle between tasks.
• Business writing and reporting skills
• Commitment to quality and a thorough approach to work.
• Ability to build & maintain effective working relationships with internal and external personnel.
• Demonstrate flexibility and ability to deliver.
• Ability to produce high quality documentation (reports, specifications, requirements, etc.)
• Good team player, also able to work independently.
• Curiosity and drive to solve problems.
• Knowledge of facilities management and best practices
• Working knowledge of Microsoft Office, particularly Excel, Power Point and Word or other application  

Overview

Do you believe that everyone deserves access to affordable, quality healthcare? Are you driven by creativity, bold ideas, and disruptive innovation? Are you inspired by exceptionally talented, diverse, impact-oriented colleagues? Do you thrive in a dynamic, high-growth, fast-paced environment? Then consider a job with ThinkWell.

ThinkWell is a growing, flexible health systems organization, with both global influence and local grounding. Our focus is on driving transformation in the global health space by always questioning and disrupting conventional wisdom about what works or what can or cannot be done. We believe in pragmatisms over ideology and develop solutions tailored to a client’s context and political realities without replicating global models and all-purpose solutions. We know that to drive change, we must focus on how the world could be, rather than making excuses for the status quo.

Strategic Purchasing for Primary Health Care (SP4PHC) project, which is a nine-year program supported by a grant from the Bill & Melinda Gates Foundation (BMGF) that supports countries to improve how funds are allocated to healthcare providers to achieve the goal of universal health coverage.

In Indonesia, SP4PHC has been working with the Ministry of Health (MOH) since late 2022 on supporting the MOH’s Health Transformation agenda and specifically focusing on reforms around improving PHC, health financing, and digital health across Indonesia. SP4PHC Indonesia is implementing four workstreams, which aim to support the MOH through at PHC Consortium (Workstream 1), improve how JKN purchases PHC services (Workstream 2), foster integration of telemedicine into purchasing arrangements for PHC services (Workstream 3), and performance management (PM) for decision-making at district level (Workstream 4).

SP4PHC has been appointed as a co-coordinator of MOH-lead PHC consortium at 4 selected districts. The PHC consortium aims to set up a catalytic learning platform where key national and subnational government, academic, and external stakeholders can work together to diagnose and improve how purchasing at PHC level within the context of integrated primary care service. Activities under the Consortium include fund flow tracking, health performance assessment, and capacity building. Furthermore, in 2025-2026 ThinkWell is envisioning the support to improve the performance management capacity at the district level. This aims to empower the District Health Office (DHO) to leverage the use of existing data or evidence for the decision-making process, mainly in resource allocation areas.

To support this vision, several activities related to district monitoring and decision-making support will be carried out. The Senior Health Management Analyst position will be a core technical member of the SP4PHC Indonesia team and will report to the Project Director. This is a full-time position based in Jakarta, Indonesia.

SP4PHC-Specific Responsibilities:

·      Lead the quarterly tracking of performance monitoring data in each district, which will be reported to the funder.  This includes liasing with District Technical Assistants (DTAs) in each district to collect data, review for quality and completeness, and analyze key trends across time and geographies.  This will include liasing with local research partners

·      Lead implementation of the performance management workstream and coordinate activities with district authorities, the MoH, local research partners and others to support decision-making mechanisms at the district level.  This will be done with support from the Global Senior Technical Advisor and Project Director.

·      Support the development of the practical design of performance management activities at the district level, including adapting the PM framework to develop a ready tool for Indonesia, designing and overseeing necessary data collection,analysis, and products for dissemination. 

·      From the initial PM assessment in selected districts, the senior analyst will help design key interventions that will improve how DHO leadership use evidence for key decisions that can improve PHC performance in their jurisdictions

·      Collaborate with Senior Health Policy Analyst and Project Director to manage and ensure alignment of DTA activities in partnered districts.

·      Oversee the technical assistance provided by universities in the Consortium and work closely with them to deliver high-quality and timely outputs

·      Collaborate, align, and manage relationship with key partners like the Summit Institute for Development (SID) in the design and implementation of performance management under the same funder

·      Present at relevant forums and participate in technical working groups on ThinkWell project-related to performance management workstream. 

·      Building and maintain strong working relations with technical and management units in partner organizations, especially Ministry of Health and District Health Office. This includes partnership with other relevant development agencies.

Job Location: This is a full-time position based in ThinkWell Office, Jakarta. (Indonesian Nationals Only)

Reporting Lines and Teamwork

·        Project Director – SP4PHC Indonesia

QuAlifications

1.    Master’s degree in business administration and public administration with +5 years of experience in the Indonesian health system.

2.    Having experience in a management consulting firm, bilateral or multilateral development agency, and/or international NGO, will be a value-added.

3.    Have a strong capacity and experience working with the local governments and with monitoring and evaluation (M&E)

4.    Advanced proficiency in Excel and PowerPoint required; proficiency in statistical analysis packages (e.g. STATA) preferred.

5.    Exceptional analytical, research and problem-solving capabilities.

6.    A thoughtful systems thinker with a grounded, pragmatic understanding of the complexities of our work

7.    Tech savvy and skilled at visual display of data.

8.    Demonstrated poise and professionalism in engaging with external partners, donors, and stakeholders

9    .Fluent in English both for speaking and writing.

10.    Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas. Writing samples (i.e., international scientific articles as first authors) will be valued.

11. Ability and willingness to travel up to 25%.

We are looking for an experienced and ambitious Director to lead our Construction management (Project management consultancy) offering in Asia. This individual will work as part of the Major Projects Group (“MPG”) in region and across business units, sector, and proposition owners to develop a compelling and differentiated offer in construction management and project management consultancy across our operating markets.  The appointed individual will be accountable for the pursuit, conversion, set up and assure our portfolio construction management and project management consultancy appointments in Asia. These appointments cover the full spectrum of sectors such as advanced manufacturing developments, next generation of manufacturing plants, highly technical manufacturing & logistics facilities, data centre campuses, pharmaceutical processing facilities, as well as mixed used developments, hospitality projects and sport events venues. 

We are positioned to be at the forefront of these sectors and see unparalleled opportunity to lead the market with a unique offer in construction management and project management consultancy regionally. We are looking for someone who is self-motivated and driven by the goal of establishing Turner & Townsend as the #1 Consultancy for the delivery of these services in Asia, and a recognized expert in the strategy, setup and implementation of controls and assurance of such projects in region. Reporting to the Head of Real Estate, Asia the individual will be responsible for pursuing, converting, and assuring such projects, interfacing the project teams, bringing subject matter expertise, developing and delivering on a business plan for significant annualised growth, maintaining existing clients and promoting the values of Turner & Townsend to the market.

Responsibilities will include, but not be limited to:

• Establish a clear strategy (plan) for the pursuit, positioning, and conversion of our construction management and/or project management consultancy targets in region.
• Engage with clients to showcase our construction management and/or project management consultancy proposition and capability through practical, project-specific value adds.  This will involve leveraging our global capability and data and insights as necessary.
• Provide subject matter expertise to the set up and planning of major projects including control frameworks and processes aligned to the scale and complexity of the developments.
• Act as Subject Matter Expert (“SME”) or Reach-back Expert for key commissions and/or programs, with involvement setting up people, processes, and systems for success.
• Lead in ensuring project assurance activities for our service offer are undertaken in accordance with corporate standards, working in coordination with our risk and assurance functions within the business. Provide follow up and feedback to commission leads and/or business unit leads as applicable.
• Provide key technical and commercial advice to clients across major projects.
• Manage key client accounts and winning new business through organic growth and referral opportunities.
• Embrace and work in a digital project management environment using in-house and partner systems, tools, and methodologies.
• Act as a role model and brand ambassador who drives One Business culture and embodies the values of Turner & Townsend
• Develop and coach/mentor project teams.
• Support our industry professional bodies, through committee participation, thought leadership and public speaking / presentations and help shape best practice.

Skills required

• Exemplary leadership and stakeholder engagement skills and experience.
• Background in construction (contracting) and/or construction management, including prolonged exposure to construction site set up and operations.
• 15+ years’ experience leading complex and major projects and programs (in excess of $200m USD) from outset to completion.
• Ability to influence, advise and recommend appropriate course of action to management and executives within client or partner organizations.
• Experience is in a complex stakeholder environment reporting regularly to key stakeholders including internal teams, appointed technical partners and the client.
• Self-motivated and driven.
• Results oriented with high work ethic, stringent quality standards and a commitment to action.
• Strong knowledge and experience in building assets of various real estate sectors.
• Mobile and interested in the geographic spread and diversity of Asia.
• Ability to be mobilized for the setup of major projects and undertake routine visits to assure existing commissions. 

Kualfikasi : 

- Pendidikan Minimal D3 / S1 di bidang Teknik Keselamatan dan Kesehatan Kerja (K3), Teknik Lingkungan, atau sesuai disiplin ilmu terkait.

- Pengalaman kerja minimal 2 tahun di bidang HSE, tergantung pada tingkat posisi (Diutamakan di bidang Manufaktur)

- Pengalaman dalam industri yang relevan dengan perusahaan.

- Memiliki Sertifikasi Ahli K3 Umum Kemenaker.

- Max Usia 40 Tahun.

- Bersedia di tempatkan di area Palembang.

1. Mampu untuk menghandle project dengan kategori Regular dan Ordinary secara simultan 

2.Dapat berfungsi sebagai PM Segmen 

3. Mampu untuk menjadi representasi Perusahaan di level managerial customer

 4. Tingkat kompleksitas project yang dikawal menyesuaikan dengan level posisi

Contract Life Cycle management:

• Daily trade confirmation monitoring & reconciliation (completeness/coherence check)
• Daily contract document reception / issuing monitoring & signature follow-up
• Closing of fully executed trades and follow up of accrual ageing

Invoicing & Cash management:

• Daily invoice booking (Goods, Transport, Logistic Services, Claims, Broker commission)
• Timely and Efficient Payments: Process payments promptly and efficiently to vendors and suppliers.
• Original invoices must be obtained and archived for 10 years in compliance with local government policy.
• Each invoice copy is accompanied by sets of supporting documents, aiding in validation. User ensures any missing documents or corrections are obtained from the supplier/vendor.
• Ageing balance monitoring

Master data management:

• Collect & Verify mandatory documents related to Secondary cost counterparty creations / updates
• Collect & Verify mandatory documents related to bank account creations / updates

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

- Min S1

- ⁠Fresh Graduate / maximum 2 years experience are welcome

- ⁠Familiar with Microsoft (Excel)

- ⁠Eager to learn and adaptive with new challenge 

- ⁠Have a desire to learn utilities, Maintenance and Production

- ⁠Excellent analytical,Problem Solving and Leadership

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

Maintain and control the outstanding balance of tenants to reduce A/R balance at the lowest level.

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree in Accounting from reputable universities
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years of work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience, and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Unit

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions 
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area 
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager 

• Perform check IN/OUT of guests using Opera cloud.
• Welcome and greet guests, answer inquiries and incoming calls.
• Prepare occupancy and guests report
• Maintain group and individual arrival report daily.
• Inform guests of hotel rates and services and create/cancel/confirm reservations.
• Provide information about our hotel, available rooms, rates and amenities
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Director of Revenue Management

We are seeking a visionary and analytical Director of Revenue Management to join our team. As a key member of our leadership team, you will be responsible for developing and implementing revenue optimization strategies to maximize our organization's financial performance.

Employment will be under local contract. Open for Indonesian citizens only.

What you will be doing:

• Lead the development and execution of revenue management strategies to optimize pricing and inventory across all channels.
• Analyze market trends, competitive landscape, and historical data to forecast demand and make informed pricing decisions.
• Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
• Oversee the management of distribution channels and partnerships to maximize revenue opportunities.
• Develop and maintain a robust reporting system to track key performance indicators and provide actionable insights.
• Implement and optimize revenue management systems and tools to enhance decision-making processes.
• Present revenue performance reports and recommendations to senior leadership and stakeholders.
• Stay current with industry trends and best practices in revenue management to maintain a competitive edge.
• Drive the annual budgeting process and ensure adherence to financial targets.