PRINCIPAL RESPONSIBILITIES

Essential Functions and Responsibilities

• Support on-site staffs in giving the recommendation and good solution on any building operational problem that has occurred.
• Implement the policy and procedures and give recommendations and good solutions on any operational issues that occurred during on-site visit.
• Oversee day-to-day operations of the facility(s) or campus including janitorial, security & safety, engineering and general maintenance and helps to ensure these are carried out in a manner consistent with C&W policies and ownership directives. This includes assisting with the management of contracts and vendors
• Analyze building conditions and assigned building management resources and prepare reports setting forth progress, adverse trends and appropriate recommendations and conclusions; advise other administrative officials regarding building conditions and utilization as affected by repair/maintenance/enhancement activities.
• Developing and implementing recommendations to position the Property at its highest and best use. Preparing and presenting periodic valuations of the Property, including yield and/or rate of return analysis and five to ten years cash flow projections.
• Prepare and update plans for response to and recovery from emergency and disaster conditions in connection to the assigned project(s); lead and participate in implementation of emergency plans in appropriate situations.
• Update the benchmarking of building management information, such as service charge, rental fee, fitting out charge, overtime charge, etc.
• Ensure that the building safety, security, and healthy environment are functioned appropriately.
• Manage Schedule and coordinate meetings/special events as requested
• Any other ad hoc tasks as assigned by the company

KEY SKILLS AND CAPABILITIES

• Proven experience in project budgeting, contract negotiations and scheduling
• Excellent communication in English.
• Great attention to detail, diligent, organized, and focused.
• Committed, able to work to deadlines, prioritise and juggle between tasks.
• Business writing and reporting skills
• Commitment to quality and a thorough approach to work.
• Ability to build & maintain effective working relationships with internal and external personnel.
• Demonstrate flexibility and ability to deliver.
• Ability to produce high quality documentation (reports, specifications, requirements, etc.)
• Good team player, also able to work independently.
• Curiosity and drive to solve problems.
• Knowledge of facilities management and best practices
• Working knowledge of Microsoft Office, particularly Excel, Power Point and Word or other application  

Job Description

This program is exclusively designed for you who have a passion for the world of investing and trading This program is suitable for curious individuals who are determined to explore the business management, investment, and marketing area while also discovering a potential career path in PT. Solid Gold Berjangka Jakarta. Equipped with intensive training, you are expected to gain in-depth trading and marketing knowledge and be ready to be a business consultant specialist of a wide array of trading solutions for customers in Solid Gold.

Requirements

1. Minimum Diploma or Bachelor's Degree (All Major)
2. 1 years' of sales, marketing or account management experience would be an advantage
3. Experience in full sales cycle including deal closing Demonstrated sales success
4. Fresh graduates are welcome to apply
5. Excellent written and verbal communication skills
6. Willing to work at Central Jakarta

• Prepare and submit all mandatory regulatory reports, with a focus on timely and accurate OJK reporting.

• Provide monthly Compliance Analysis Reports to management to support informed decision-making.

• Monitor and interpret OJK regulations, and effectively communicate relevant updates to all employees.

• Maintain and organize all compliance-related documentation and ensure proper administration.

• Collaborate with other departments to foster a culture of compliance across the organization.

• Perform additional tasks and projects as assigned by the Manager or Management.

Kualfikasi : 

- Pendidikan Minimal D3 / S1 di bidang Teknik Keselamatan dan Kesehatan Kerja (K3), Teknik Lingkungan, atau sesuai disiplin ilmu terkait.

- Pengalaman kerja minimal 2 tahun di bidang HSE, tergantung pada tingkat posisi (Diutamakan di bidang Manufaktur)

- Pengalaman dalam industri yang relevan dengan perusahaan.

- Memiliki Sertifikasi Ahli K3 Umum Kemenaker.

- Max Usia 40 Tahun.

- Bersedia di tempatkan di area Palembang.

1. Mampu untuk menghandle project dengan kategori Regular dan Ordinary secara simultan 

2.Dapat berfungsi sebagai PM Segmen 

3. Mampu untuk menjadi representasi Perusahaan di level managerial customer

 4. Tingkat kompleksitas project yang dikawal menyesuaikan dengan level posisi

Remedial Officer dan Problem Acount Officer 

mengoleksi utang dalam jumlah besar dari klien atau calon debitur yang meminjam uang ke suatu institusi

Melakukan kunjungan ke konsumen dan mengingatkan tanggal jatuh tempo pembayaran angsuran kendaraan.

Mengelola kegiatan pemantauan, pengawasan, pemastian dan pendokumentasian semua aspek yang berkaitan dengan kegiatan penyediaan obat dan pemantauan lingkungan berjalan sesuai dengan memenuhi ketentuan Cara Pembuatan Obat yang Baik (CPOB), Cara Pembuatan Obat Tradisional yang Baik (CPOTB), Standar Operasional Prosedur (SOP), standar Keselamatan, Kesehatan Kerja dan Lingkungan (K3L) serta standar / peraturan terkait lainnya.

1. Membuat dan menganalisa laporan keuangan untuk management review.
2. Control budget operasional dan CAPEX perusahaan.
3. Membuat ekualisasi Pajak PPh 21, 23/26, 4 (2) dan PPn.
4. Membuat, mereview dan melaporkan PPh badan.
5. Melakukan verifikasi dan control dokumen terhadap seluruh transaksi di Perusahaan sesuai dengan prinsip akuntansi dan peraturan perpajakan yang berlaku.
6. Membuat laporan budget setiap tahun.
7. Memeriksa dan memastikan ketersediaan dana operasional perusahaan.

The Guest Relations Officer is directly responsible for the day-to-day operation of the guest Relations section whilst on duty.  On a broader scale, the Guest Relations Officer is to ensure that all the hotel’s guests are greeted, attended to, and assisted with a level of service that is professional, efficient yet friendly and second to none.  The Guest Relations Officer is also to ensure that all guests are made to feel comfortable and welcome in a genuine warm way at all times.

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions.
• Handle guests’ mails, messages, and answering phone calls.
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area.
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager.

Benefit & Operations Payment Officer

Credit Marketing Officer - Nmc Bertanggung Jawab Untuk Menawarkan Produk Kendaraan Motor Baru Kepada Calon Debitur Baru (New) Maupun Debitur Yang Sudah Ada (Existing) Selain Itu, Posisi Ini Juga Melibatkan Analisis Dokumen Calon Debitur, Melakukan Survey Lokasi Rumah Calon Debitur, Serta Menjaga Hubungan Baik Dengan Debitur Tugas Lainnya Termasuk Menginformasikan Debitur Mengenai Tanggal Jatuh Tempo Pembayaran Untuk Memastikan Kelancaran Proses Pembayaran Cicilan

Credit Marketing Officer - Nmc Bertanggung Jawab Untuk Menawarkan Produk Kendaraan Motor Baru Kepada Calon Debitur Baru (New) Maupun Debitur Yang Sudah Ada (Existing) Selain Itu, Posisi Ini Juga Melibatkan Analisis Dokumen Calon Debitur, Melakukan Survey Lokasi Rumah Calon Debitur, Serta Menjaga Hubungan Baik Dengan Debitur Tugas Lainnya Termasuk Menginformasikan Debitur Mengenai Tanggal Jatuh Tempo Pembayaran Untuk Memastikan Kelancaran Proses Pembayaran Cicilan

1. Offer information about the restaurant
2. Assist Guests in making informed decisions
3. Collaborating with other team members
4. Handle Reservastions (Online & Offline)

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

Contract Life Cycle management:

• Daily trade confirmation monitoring & reconciliation (completeness/coherence check)
• Daily contract document reception / issuing monitoring & signature follow-up
• Closing of fully executed trades and follow up of accrual ageing

Invoicing & Cash management:

• Daily invoice booking (Goods, Transport, Logistic Services, Claims, Broker commission)
• Timely and Efficient Payments: Process payments promptly and efficiently to vendors and suppliers.
• Original invoices must be obtained and archived for 10 years in compliance with local government policy.
• Each invoice copy is accompanied by sets of supporting documents, aiding in validation. User ensures any missing documents or corrections are obtained from the supplier/vendor.
• Ageing balance monitoring

Master data management:

• Collect & Verify mandatory documents related to Secondary cost counterparty creations / updates
• Collect & Verify mandatory documents related to bank account creations / updates

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

Pendidikan min D3 (Diutamakan S1)

Usia max 35 tahun

Diutamakan memiliki pengalaman minimal 2 (dua) tahun sebagai AO di lembaga pembiayaan mikro 

Memiliki kemampuan sales, analisa dan maintain pembiayaan

Memiliki integritas, target oriented dan memiliki inisiatif yang tinggi

Menyukai pekerjaan lapangan dan memiliki SIM C

Menguasai bahasa dan budaya lokal / setempat, memiliki jaringan yang luas dan memiliki customer base lebih disukai.

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related Department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods (returned item) are properly documented and accounted for.
• To coordinate with Purchasing Department in regards to delivery issues and closely monitor for pending or partial deliveries.
• To ensure that all goods received are accurately posted in system on daily basis and submit Daily Receiving Report to Cost Controller.
• To be responsible for recording and distributing reports as required.
• Assists in maintaining the cleanliness of the receiving area. 

- Membuat Rencana Pemasaran

- Melakukan Prospek ke Calon Nasabah

- Melakukan Seleksi Awal, Kunjungan ke Lokasi Usaha, Jaminan,  dan Lokasi Tempat Tinggal

- Analisa Permohonan Pembiayaan

- Melakukan Monitoring Pembiayaan Paska Cair

- Melakukan Penagihan Atas Tunggakan Kepada Nasabah

• Expedite the delivery of purchase orders 

• Assist in preparing requests for quotations  

• Obtain competitive pricing (at least 3 Bids) for specifications as directed 

• Prepare budget shells from designer specifications 

• Prepare reports such as bid summaries 

• Close project files and maintain project storage log 

• Maintain disclaimers, credit applications and vendor information 

• Able to maintain Hazard Analysis Critical Control Point (HACCP) standard at all levels, from sourcing of products to storage 

Memastikan penerapan ISO 9001, ISO 14001 dan ISO 45001 dapat berjalan dengan baik