Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needsDevelop and improve the cus..
Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader
Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
Liaise with Sales, Marketing and Operations teams to ensure all elements of the Eventare in alignment to create successful event
Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
Develop deep industry knowledge through personal relationships and market analysis
Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
