• Acquire new customer (Distributor, Retail, Modern Retail) on potential areas.
• Planning, tracking, and follow up sales order, customer forecasting, and planning of each individual account.
• Ensure timely payment of customer for deliveries and also follow up customer.
• Ensure achievement of user service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customer.
• Keep customer relation in a consistent customer visit plan in supporting the “push through” of marketing activities for sales info market.
• Handling customer complaint, and feedback in timely manner and disciplined manner.
• After sales support and concern in terms of warranty handling and product return due to errors.
• Working together with Sales Manager to assess the weighted and numeric distribution of product within the distribution channel.
• Work closely with product marketing team in developing the right product mix for the market and distribution to ensure consistent sales and market relevant product.
• Know how to developing business and able to set business plan in working area.

Position Overview

As a Technical Solutions Executive (TSE), you are one of the main factors of success for the Autodesk Construction Cloud portfolio. You will be reporting to Technical Sales Manager and partner with the Account teams to help our users achieve their goals through the use of our technology. Coming from industry, you'll use your experience to identify and uncover our customer's needs, develop a strategy, prove value, with the ultimate goal of delivering outcomes for our customers.

This is a remote role but there is an expectation to travel, so you will be based in Jakarta, Indonesia

Responsibilities

• Outcome and Solution-based approach: Taking a customer-centric approach, you will undertake deep technical discovery in collaboration with other team members to uncover the primary goals of our users, and then use your experience, technical knowledge and creativity to create solutions that allow our end-users to achieve those goals.

• Technical Closure: Responsible for aligning with important customer team members to secure technical closure of proposed solutions within Autodesk Construction Cloud. Manage technical evaluations, define solutions architecture, facilitate product demonstrations, 3rd party engagements. Consult with ACS sales on technical validation and apply best practices in solving business problems. Document quantifiable pain as identified in before scenarios, technical decision criteria, and metrics used in the evaluation within Salesforce and within provided collaborative technologies

• Customer Relationship Management: Develops required level of knowledge of customers' business processes, workflows, and technical requirements to build "trusted advisor" relationships with customers. Ensure efficient customer handoffs between the pre-sales team and adoption/deployment teams post-sales. Deliver Autodesk Construction Cloud internal product roadmaps with customers and communicate customer feedback to the ACS product team

• Collaboration: Develops trusted working relationships with the ACS sales team and adjacent teams such as the Autodesk Worldwide Field Operations (WWS) team. You will also work with adjacent business resources (e.g. sales management, deployment, adoption, business development, global technical sales, and marketing) and collaborate with ACS product "centres of excellence", Customer Success projects such as Voice of the Customer, deployment teams to implement proposed solutions, and coordinate with ACS marketing for product launches, webinars and go-to-market messaging strategy

• Leadership: Shares best practices, competitive information, innovation, and expertise within the sales organisation, product divisions, and technical solutions organisation locally and globally. Participate in strategic speaking engagements at high profile trade shows, conferences, or internal Autodesk events working in collaboration with ACS marketing teams. Provide answers and share knowledge on technical product and integration information

Minimum Qualifications

• 3-5+ years of experience in the Construction industry

• Experience with SaaS Technology and construction project planning/delivery

• A technology Subject Matter Expert who can easily distil complex workflows / solutions for multiple AEC audiences

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Date Posted:

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Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for driving sales of elevator modernization services. This role involves assessing client needs, preparing proposals, and collaborating with technical teams. Strong communication and negotiation skills are essential for building client relationships and achieving sales targets. This position reports to the Section Manager MOD&BEX for Indonesia.

Responsibilities

• Develop and maintain good working relationship with all customers and develop good working relationship with new customers.
• Site survey / visit to understand better for new design concept and technical solution proposal.
• Developing technical solutions, prepare complex technical sales quotations and drawings for the end user in coordination.
• Check final order and sales contract with initial quotation and clarify / solve any discrepancies.
• Handle customer request / questions about signed terms & conditions and check changes against the agreed bidding document, performance guarantee / Bank guarantee.
• Liaison with end user and consultants on technical solutions and technical specification.
• Managing project delivery right from received PO till delivery to site.
• Achieving sales target and implement sales excellence mindset.

Requirements

• 3 years of industry experience including a minimum of 2 years of sales.
• Strong technical knowledge of Building or Construction or Engineering industry.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must possess proficient presentation skills, as well as oral and written communication skills to effectively interact with a wide variety of people with diverse background of all levels and disciplines.
• Highly self-motivated individuals with go-getter attitude who have the ability to manage many simultaneous projects and responsibilities.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position: Enterprise Account Executive, Indonesia
 

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Share Salesforce value proposition for existing and/or new customers

• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Indonesian market.

• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

• Language: Fluency in written and spoken English and Bahasa-Indonesia.

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Sales Methodology Education.

• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
 

Deskripsi Pekerjaan
Posisi: Account Executive - Enterprise - Indonesia
 

Kami adalah Salesforce, Perusahaan Pelanggan, yang menginspirasi masa depan bisnis dengan AI + Data + CRM. Memimpin dengan nilai-nilai inti kami, kami membantu perusahaan di setiap industri untuk merintis jalan baru dan terhubung dengan pelanggan dengan cara yang benar-benar baru. Dan, kami memberdayakan Anda untuk menjadi Trailblazer juga - mendorong kinerja dan pertumbuhan karier Anda, memetakan jalur baru, dan meningkatkan keadaan dunia. Jika Anda percaya bahwa bisnis adalah platform terbesar untuk perubahan dan bahwa perusahaan-perusahaan dapat bekerja dengan baik dan melakukan hal yang baik - Anda telah datang ke tempat yang tepat.

Enterprise Account Executive kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan c-suite di lingkungan mereka, dan secara alamiah membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka.
Anda akan menggunakan keahlian Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong.

Tanggung jawab:

Mengembangkan hubungan dengan pemangku kepentingan utama pelanggan dan mendorong kepuasan pelanggan di akun yang ditugaskan
Mengembangkan dan mendorong strategi jangka panjang secara keseluruhan untuk akun tersebut, selaras dengan tujuan bisnis pelanggan
Memimpin proses penjualan secara menyeluruh melalui keterlibatan sumber daya yang tepat seperti Sales Engineer, Layanan Profesional, Eksekutif, Mitra, dll.
Identifikasi dan penelitian wilayah, untuk memformalkan strategi wilayah pemasaran dan membuat daftar akun target yang memenuhi syarat dalam waktu 30 hari.
Membagikan proposisi nilai Salesforce untuk pelanggan yang sudah ada dan/atau pelanggan baru
Mendorong pertumbuhan dalam akun yang sudah ditugaskan

Kualifikasi yang dibutuhkan: 

Perencanaan dan Strategi Akun: Menetapkan rencana untuk mencapai tujuan penjualan dengan mengidentifikasi dan mengkualifikasikan peluang secara efektif di pasar lokal Indonesia.
Penelitian dan Penemuan: Mengungkap proses prospek saat ini, tantangan bisnis, dan tujuan strategis berdasarkan kasus penggunaan pelanggan dan hipotesis nilai.
Penyelesaian: Mengidentifikasi proposisi nilai yang menarik yang memenuhi kebutuhan pelanggan dengan menunjukkan pemahaman tentang solusi teknologi.
Komunikasi Pelanggan: Berinteraksi dengan pelanggan dengan cara yang jelas, ringkas, dan tepat waktu menggunakan berbagai metode komunikasi (menulis, berbicara, presentasi) dan alat bantu (papan tulis, Google Slide, Zoom).
Aplikasi Sumber Daya: Terus menerus bekerja untuk mencapai hasil dengan menggunakan seluruh kemampuan sumber daya dan alat yang tersedia.
Penjualan Tim: Menyelaraskan dengan kapasitas penuh tim akun dan mitra untuk mendukung kesepakatan dan kesuksesan pelanggan. 
Bahasa: Fasih berbahasa Inggris dan Indonesia secara lisan dan tulisan.

Kualifikasi yang Diutamakan: 

Memiliki kemampuan interpersonal dan komunikasi yang baik.
Pendidikan Metodologi Penjualan.
Kemampuan untuk mengembangkan kasus dan persyaratan layanan, sambil membuat dan memimpin aliansi strategis.

Manfaat & Fasilitas
Lihatlah situs tunjangan kami yang menjelaskan berbagai tunjangan kami, termasuk penggantian biaya kesehatan, cuti orang tua yang murah hati, bantuan adopsi, tunjangan kesuburan, dan banyak lagi.

*LI-Y

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.