INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company, focusing on developing innovative digital solutions and platforms by leveraging Telkomsel assets and capabilities. As a key player in the digital ecosystem, INDICO aims to harness technology to empower individuals and businesses across Indonesia by facilitating seamless digital experiences. 

What you will do but not limited to: 

• Conduct market analysis and research to identify opportunities and business potential 

• Explore potential opportunity and develop new initiatives for our digital platforms as new source of growth. 

• Develop and maintain a business roadmap and bridge to product that aligns with the overall strategy, prioritizing initiatives based on customer feedback and market demand. 

• Identify and pursue strategic partnerships to enhance our value proposition. 

• Collaborate with cross-functional teams, including technology & engineering, product, design to ensure product development is on track and meets quality standards. 

• Manage Go-To-Market plan and strategy, initiate program and activation, including oversee marketing budget, ensuring effective allocation of resources to maximize ROI. 

• Establish and maintain relationships with stakeholders, customers, and partners. 

• Track business performance metrics and user feedback to iterate and enhance existing products, ensuring continuous improvement. 

• Bachelor's degree in business, Marketing, and/or a related field. 

• Minimum of 5-7 years of experience in product management, marketing, business development, or related roles, preferably in the digital goods product ecosystem. Exposure in Telco industry is a plus. 

• Proven track record in develop and establish new digital platform businesses with high revenue impact. 

• Strong analytical strategic thinking skills, with a focus on data-driven decision-making, well-organized and structured.  

• Excellent communication and go-getter interpersonal skills, with the ability to influence and engage stakeholders across different levels. 

• Understanding of digital platform, latest technologies and trends in the market. 

• Demonstrated ability to manage multiple projects and prioritize effectively  

• Strong customer orientation and a passion for delivering exceptional digital experiences. 

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

Amartha is actively expanding its digital risk management team as part of our strategic focus on digital transformation in 2025. We are looking to strengthen our capabilities in managing digital lending risks to support our growing portfolio of digital financial products. To this end, we are currently seeking a highly skilled E-Money and Digital Delivery Risk Lead to join our team. This role will play a critical part in shaping and overseeing the risk management strategies for our digital lending platforms, ensuring that we continue to provide secure and effective financial solutions to our customers while mitigating potential risks in a rapidly evolving digital landscape.

Responsibilities

• Design and implement a risk management framework for e-money services aimed at Amartha Link agents, focusing on operational, fraud and credit risks.
• Implement controls specific to the Amartha Link agents, including transaction limit, fraud detection system, and secure onboarding process. 
• Assess risk associated with e-money usage by Amartha Link agents, particularly around high-volume, low-volume transactions, cross-border payments, cash flow fluctuations, and account-take over.
• Collaborate with data science teams to develop Amartha Link agents-specific risk scoring models and fraud detection algorithms. 
• Work closely with product, tech, business, operations teams to ensure risk controls are integrated into e-money products and services for Amartha Link agents.
• Prepare reports and presentations to stakeholders on the performance and risk exposure of e-money and agents services.
• Ensure compliance with regulatory requirements and stay informed of changes in regulatory policies.

• 5+ years’ experience in risk management, preferably within e-money, digital payments, fintech, or MSME banking service.
• Experience working with MSME users/ segments, with a deep understanding of the financial needs and risks associated to this segment. 
• Proven track record in managing risks related with digital financial services, including fraud detection, transactions monitoring. 
• Excellent communication and collaboration skills with the ability to work across teams and external partners
• Strong understanding of regulatory frameworks and compliance requirements related to e-money services.

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

Amartha is actively expanding its digital risk management team as part of our strategic focus on digital transformation in 2025. We are looking to strengthen our capabilities in managing digital lending risks to support our growing portfolio of digital financial products. To this end, we are currently seeking a highly skilled Senior Digital and Embedded Lending Risk Lead to join our team. This role will play a critical part in shaping and overseeing the risk management strategies for our digital lending platforms, ensuring that we continue to provide secure and effective financial solutions to our customers while mitigating potential risks in a rapidly evolving digital landscape.

Responsibilities

• Develop and maintain credit risk policies and frameworks for digital lending products and/or embedded finance products.
• Analyze credit data and customer profiles to define lending thresholds, risk tolerance, and approval criteria.
• Establish exposure limits-based analysis for partners.
• Propose risk-adjusted pricing strategies based on customer risk profiles.
• Monitor portfolio performance and loan repayment trends to adjust risk policies and mitigate potential losses. 
• Collaborate with data science teams to continuously improve risk scoring models and decision engines.
• Partner with product, business, operation, collection etc to align credit policies with business growth strategies and customer needs. 
• Prepare reports and presentations on portfolio health and risk exposure for stakeholders
• Drive innovation in credit risk assessment methods, particularly using alternative data sources and digital-first strategies.
• Monitor changes in regulatory environments and adjust policies to maintain compliance with evolving legal frameworks.

• Bachelor’s degree in Finance, Economics, Engineering, Business Administration, or a related field are a plus.
• 5+ years experience in credit risk management, policy development, or risk analysis, ideally within digital lending, banking, leasing (multifinance) and fintech.
• Strong understanding of credit underwriting and portfolio management.
• Experience working within the embedded finance space/ managing risk in partnership with third-party platforms
• Excellent communication and collaboration skills with the ability to work across teams and external partners
• Familiarity with digital lending platforms, credit technology, and alternative lending models is a plus.      

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Associate Creative Director located in Jakarta, you lead the creative vision for our marketing campaigns and brand identity. This role will oversee content creation, design, and storytelling across multiple channels, ensuring our brand stands out in the smart home industry.

You’ll work at the crossroads of creativity, technology and innovation. Partnering with our Marketing team, Product team and Sales team to build a robust creative process, you’ll leverage performance data to steer creative output and test new messaging and positioning hypotheses based on insights. As part of this, you’ll lead, mentor and motivate a talented team as it grows, including creative copywriters, graphic designers, and video editors, inspiring them to constantly push the boundaries of creative effectiveness.

Responsibilities

• Develop and implement a creative vision that aligns with the brand’s goals and values.
• Lead the design, video, and content teams to produce compelling campaigns and assets.
• Oversee the creation of content for ads, social media, website, and email marketing.
• Ensure all creative outputs are on-brand and resonate with the target audience.
• Collaborate with the marketing team to conceptualize campaign ideas and product launches.
• Review and approve creative deliverables, providing feedback to elevate quality.
• Stay informed about design trends, industry standards, and competitor strategies.
• Guide the team to create innovative visuals, storytelling techniques, and engaging content formats.
• Manage creative timelines and budgets, ensuring projects are completed on time.

• More than 6 years of proven experience in creative roles (e.g., Senior Designer, Creative Director) either in agency or in-house teams.
• Excellent design craft and copywriting skills, and a portfolio that shows experience with Creative, particularly performance work
• Experience working with brand and performance campaigns for direct-to-consumer tech brands at scale, delivering high volume and large production efforts
• Expertise in Adobe Creative Suite, motion graphics, and video editing.
• A sharp eye for detail and a passion for creativity and innovation
• You have proficient understanding of creative across channels, social platform best practices, and user acquisition KPIs
• You have excellent verbal and visual communication skills, allowing you to communicate complex information simply and clearly
• You’ve led creative teams and know what it takes to inspire and grow them
• You thrive in a fast paced, entrepreneurial environment that requires the ability to problem solve, drive chaos to clarity, and maintain personal resilience

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as an Associate Creative Director to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about creative, design, content, technology, and building the future, we'd love to hear from you!

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to: 

• Manage and optimize end-to-end procurement operational including but not limited to sourcing, tendering, negotiation, and contract management. 
• Assist in developing and implementing procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Management, Supply Chain Management, Business Management, and/or any related field. 
• Has minimum 1 year experience in Procurement, or supply chain management is preferred. 
• Fresh graduate with minimum 1 year experience are welcome to apply
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with internal and external stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Facilitate scrum master events, monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.
• Create and manage the documentation project and project planning, ensure proper documentation for any scope of adjustment
  

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.
• Proven track record of successfully managing IT projects from initiation to completion.
• Strong understanding with Agile and Waterfall Methodologies (knowledge of Scrum, Kanban and/or other Agile frameworks is essential in the Tech industry).
• Experience managing third-parties, external (B2B/B2C) system integrations.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.
• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.
• Proficient in using project management software and tools (e.g., JIRA, Trello, Confluence, Postman – API tools).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create cross-sectoral digital solutions that will empower Indonesia's digital economy.

The Loyalty & Promotion Product Manager will be responsible for the development and execution of loyalty programs and promotional strategies that enhance customer engagement and retention. You will drive initiatives that create memorable experiences and value for our users.

Your responsibilities include, but are not limited to:

• Plan, and implement innovative loyalty programs that enhance customer experience and retention.
• Analyse customer data to identify trends and opportunities for promotions that align with business goals.
• Collaborate with cross-functional teams to develop promotional strategies across multiple channels.
• Set KPIs and track program performance, analysing results to optimize loyalty efforts.
• Research competitor loyalty programs and promotions to keep offerings competitive and relevant.
• Engage with stakeholders to gather feedback and insights for program improvement.

• Bachelor's degree in Marketing, Business/MBA or any related field.
• Minimum 4 years of experience in product management, marketing, or similar roles, with a focus on loyalty programs & promotions.
• Strong analytical skills, with the ability to leverage data to drive decision-making, and detailed.
• Experience working with loyalty and CRM platforms.
• Strong project management and stakeholder management skills; ability to manage multiple projects simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Creative and well-structured thinker with a passion for enhancing customer experience.
• Familiarity with emerging trends in loyalty programs and promotions including consumer behaviour in digital ecosystem.
• Proven track record of successfully managing loyalty initiatives and promotional campaigns.
• Exposure in Engineering is a plus.
• Ability to thrive in a fast-paced and dynamic environment.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What will you do but are not limited to:

• ⁠Record and monitor data related to field activities (e.g., feeding, growth, health status).
• Maintain accurate data of harvest and post-harvest processes.
• ⁠⁠Track and input project expenses.
• ⁠⁠Organize digital and physical documents (production, expenses, invoices).
• ⁠⁠Work with field teams to gather data for performance monitoring.
• Assist in identifying challenges in field operations and offer feasible solutions based on data insights.

• Bachelor's Degree in Agribusiness, Management Business, Business Administration or any related field.
• Minimum 1 year experience in agricultural operations or relevant internships preferred
• Fresh Graduate are welcome to apply

• Strong communication and interpersonal abilities to liaise effectively with internal and field team members.
• Detail-oriented with good organizational and analytical skills.
• Proficient in Microsoft Office, especially Excel for data management.
• Willingness to learn and adapt in a fast-paced and dynamic agricultural environment.
• Previous internship or experience in agriculture or agribusiness is a plus.

About Us
INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy. 

As a Chapter Lead, you will be responsible for leading an engineering team of professionals, achieving high standard of engineering best practices and fostering agile culture of collaboration and productivity. You will ensure the alignment of your team’s outputs with the overall company strategy, focusing on organizational objectives and customer satisfaction. 

Key Responsibilities: 

• Lead and manage a chapter of skilled engineering team, providing guidance and support to enhance their skills and career growth. 

• Establish clear goals and performance metrics to align team efforts with strategic objectives. 

• Promote collaboration across various teams and departments, ensuring that high standard of engineering practices, impactful collaboration and productivity. 

• Identify and implement processes for continuous improvement and operational efficiency within the chapter. 

• Drive initiatives that foster a culture of innovation and agility, adapting to market changes and emerging technologies. 

• Engage with stakeholders to understand requirements, increase customer satisfaction and align team capabilities with business needs. 

• Minimum 7 years of experience in a leadership role within a technology or digital transformation environment. 

• Strong understanding of project management methodologies and the ability to lead teams effectively. 

• Demonstrated experience in managing cross-functional teams and delivering results in a dynamic environment. 

• Excellent interpersonal and communication skills, with the ability to motivate and inspire team members. 

• Proven ability to strategize and implement initiatives that drive organizational performance. 

• Experience with talent management and fostering a positive workplace culture. 

• A passion for technology and innovation, keeping up to date with industry trends.

Digital Marketing Intern 

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset) 

As a Digital Marketing Intern , you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery. 

What will you do but not limited to: 

• Assist in the creation, implementation and optimization of digital advertising campaigns across various platforms such as WhatsApp, Google Ads, Facebook & Instagram Ads, LinkedIn and more. 

• Support in set up, execute, optimize various paid channels including YouTube, SEM, Display, Facebook, Instagram but not limited to different biddable channels 

• Assist in designing split tests on Google Ads & Facebook Ads by using customer data and third-party data 

• Conduct in-depth standard and custom ad effectiveness studies for WhatsApp Business, Facebook & Google advertisers. 

• Analyze campaign performance and provide actionable insights 

• Generate weekly and monthly performance reports 

• Perform competitor analysis and trend research to improve strategies. 

• Participate in brainstorming sessions to generate fresh content ideas for campaigns and marketing initiatives. 
• Support the team with scheduling meetings, maintaining databases, and other tasks as needed. 

• Bachelor’s degree in Business, Marketing, Communications, or a related field. 

• Familiarity with digital marketing tools (e.g., Google Ads, Facebook Ads, Canva, or Adobe Creative Suite). 

• A balance perspective between creativity and data driven. 

• Self-learner, ambitious, good attitude, excited by challenges. 

• Have good knowledge on the latest marketing trends and happenings and analytical tools. 

• Basic knowledge of SEO and content marketing principles. 

• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated. 

• A passion for storytelling and crafting engaging content. 

Position Overview:

We are seeking a versatile and skilled Campaign Specialist with a strong focus on Customer Relationship Management (CRM), customer life-cycle management, and performance marketing. The ideal candidate will have expertise in Meta WhatsApp Business Manager, sender ID management, and the broader Meta ecosystem. They should excel in creating, executing, and analyzing marketing campaigns, delivering tailored solutions, and leveraging data to optimize results. Knowledge of data science and data solution services is a significant plus.

Key Responsibilities:

1. CRM and Customer Life-Cycle Management:

• Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages.

•        Analyze customer journeys to identify critical touchpoints and implement targeted interventions.

•        Leverage customer segmentation to deliver personalized campaigns that drive value at each stage of the customer life-cycle.

•        Continuously refine CRM workflows to improve efficiency and customer satisfaction.

2. Meta WhatsApp Business Manager and Messaging Services:

•        Manage Meta WhatsApp Business accounts, including sender ID registration, compliance, and maintenance.

•        Plan and execute WhatsApp campaigns with a focus on template optimization and engagement.

•        Stay updated on Meta platform updates and policies to ensure compliance and best practices.

•        Collaborate with Meta support and technical teams to resolve messaging-related challenges.

3. Performance Marketing and Campaign Execution:

•        Plan and manage campaigns across digital and messaging platforms, aligning with broader marketing objectives.

•        Monitor and analyze campaign performance metrics, including engagement, conversion rates, and ROI.

•        Create and present detailed performance reports with actionable insights to internal and external stakeholders.

•        Conduct A/B testing and other iterative processes to enhance campaign performance.

4. Sender ID Management:

•        Oversee the registration, approval, and compliance of sender IDs across messaging platforms.

•        Develop strategies to maintain consistent branding and enhance sender ID recognition.

•        Ensure alignment with platform and regulatory requirements for sender ID usage.

5. Data-Driven Insights and Client Solutions:

•        Use data analysis to inform and refine campaign strategies and customer

•        engagement approaches.

•        Provide clients with tailored recommendations based on data-driven insights to meet their marketing goals.

•        Collaborate with data science and analytics teams to develop and integrate innovative data solutions.

•        Use data visualization tools to create compelling and easily understandable reports for stakeholders.

6. Expertise in the Meta Ecosystem:

•        Utilize tools like Meta Ads Manager, Audience Insights, and Business Suite to complement CRM and messaging efforts.

•        Drive integration between Meta platforms and CRM systems to ensure seamless campaign execution.

•        Develop and implement retargeting strategies and lookalike audiences to maximize customer reach and engagement.

7. Collaboration and Communication:

•        Act as a liaison between clients, sales, and technical teams to ensure alignment and smooth execution of campaigns.

•        Clearly communicate complex data insights to both technical and non-technical audiences.

•        Provide ongoing training and updates on Meta tools, WhatsApp services, and CRM best practices to team members.

•        Bachelor’s degree in Marketing, Business, Data Science, or a related field.

•        3+ years of experience in CRM, messaging campaigns, performance marketing, or a related role.

•        Deep knowledge of Meta WhatsApp Business Manager, sender ID management, and Meta advertising tools.

•        Proven ability to analyze campaign performance and present actionable insights effectively.

•        Familiarity with marketing automation platforms, CRM systems, and audience segmentation techniques.

•        Strong communication and client relationship management skills.

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

We are seeking a dedicated Corporate Finance Support professional to join our team. This role is essential for ensuring effective financial operations and analysis within the SAP system. You will assist the Corporate Finance team n implementing SAP solutions, improving financial reporting processes, and supporting ongoing financial activities.

What you will do but not limited to:

• Prepare daily, weekly, and monthly payment schedule. 
• Preparing and reviewing tax calculations and tax returns.
• Monitor and reconcile financial data within SAP, ensuring integrity and transparency.
• Support financial reporting accuracy by ensuring integration with SAP systems.
• Assist in implementing and maintaining SAP financial modules to optimize corporate finance functions.
• Participate in financial analysis and reporting tasks, providing insights derived from SAP data.
• Collaborate with cross-functional teams to streamline financial processes and enhance efficiency.
• Collaborate with the Corporate Finance team on ad-hoc tasks and projects. 

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum of 1 years of experience in corporate finance and proficiency in SAP systems.
• Strong understanding of finance principles and SAP finance modules.
• Detail-oriented with excellent analytical and problem-solving skills.
• Proficiency in Microsoft Excel and experience with other financial software.
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively and work collaboratively across teams.
• Good command of written and spoken Bahasa and English is preferable.

Description 

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

Currently INDICO is expanding its business in Agritech and Agribusiness named DFE - Digital Food Ecosystem (https://www.dfe.co.id/en). DFE presents an integrated value chain of agriculture, empowering farmers to boost efficiency and productivity. 

As the Agri Production Manager, you will be responsible for overseeing the development and operational of farm/site/factory to ensure that projects are completed on time, within budget, and in accordance with all regulatory requirements while also overseeing the operational of production. You will manage various aspects of site development including planning, execution, and stakeholder management. 

Key Responsibilities: 

• Lead and oversee daily operations of poultry management and processing factory, ensuring compliance with health and safety standards. 

• Manage supply chain logistics on-farm poultry broiler & egg and palm sugar factory. 

• Develop and implement operational strategies to improve production efficiency and quality control processes. 

• Monitor and evaluate production performance metrics, establishing KPIs to measure success. 

• Train, mentor, and develop the operations team, promoting a culture of continuous improvement. 

• Collaborate with cross-functional teams to align operational goals with the overall business strategy. 

• Conduct audits and assessments to ensure the operational procedures align with regulatory requirements. 

• Prepare and manage budgets for the operations department, ensuring appropriate resource allocation. 

• Identify and implement cost-saving initiatives without compromising quality. 

• Provide regular reports to senior management regarding operational performance and areas for improvement. 

• Bachelor's degree in industrial engineering and/or animal husbandry. 

• A minimum of 7 years of experience in operations management, specifically in poultry and/or food processing industries. 

• Experienced in opening new farm/site/factory. 

• Strong knowledge in poultry broiler and egg is a plus.  

• Understand industry standards, operational, food and safety regulations, and practices. 

• Proven experience in managing large-scale infrastructure development projects successfully. 

• Strong knowledge of local regulations and environmental laws pertaining to site development. 

• Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously. 

• Strong leadership and interpersonal skills to manage cross-functional teams and stakeholders effectively. 

• Excellent communication skills, both verbal and written, for effective collaboration and reporting. 

• Analytical and problem-solving abilities, with a strong attention to detail. 

• Proficiency in project management software and tools. 

• Willingness to work in a fast-paced and dynamic environment that is results-oriented. 

• Good understanding/has experience in livestock and/or food certification processes. 

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave

 Description 

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia's growing digital economy. 

Currently INDICO is expanding its business in Agritech and Agribusiness named DFE - Digital Food Ecosystem (https://www.dfe.co.id/en). DFE presents an integrated value chain of agriculture, empowering farmers to boost efficiency and productivity. 

At INDICO, we believe in going beyond to empower communities and enhance business opportunities through our core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

We are on the lookout for an enthusiastic Agri Commerce and Partnership Lead to drive business growth in our Agri-commerce initiatives. You will be responsible for developing strategic partnerships, engaging with stakeholders, and leading sales efforts to maximize opportunities in the agricultural sector. 

What you will do but not limited to: 

• Leading Agri-Commerce and Partnership team and responsible in achieving the sales target/OKRs. 

• Establish and manage strategic relationships with partners in the agriculture sector to drive sales, business growth, sustainability and managing the Account Receivable (AR). 

• Conduct market research and analysis to identify new business opportunities and enhance product offerings. 

• Collaborate with cross-functional teams to develop and deliver solutions tailored to partners and customers. 

• Lead negotiations and secure contracts with major clients and stakeholders. 

• Monitor industry trends and competitive landscape to inform sales strategies and adjust approaches accordingly. 

• Present sales reports and forecasts, and track performance against targets to management. 

• Bachelor's degree in business, Agriculture, Marketing, or a related field. 

• Minimum 10 years of experience in sales and partnership management, commercial and/or business development. 

• Proven experience in building and managing strategic partnerships in the agriculture sector and has network and/or proven track record on various commodities in Agribusiness industry.  

• Proven track record of achieving sales targets and driving business growth. 

• Strong negotiation and interpersonal skills, with the ability to build relationships with diverse stakeholders. 

• Highly motivated, results-oriented, and capable of working independently. 

• Excellent communication and presentation skills. 

• Analytical and strategic thinking skills with a keen understanding of market dynamics. 

• Passion for agriculture and a desire to make a positive impact in the sector. 

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

We are looking for an experienced and detail-oriented Digital & Marketing Analytics Lead to drive data-driven decision-making across marketing, digital journeys, and commercial products. You will lead the end-to-end analytics process, from framing business questions to creating actionable insights. This role requires technical expertise, strategic thinking, and a passion for uncovering data trends that shape business strategies.

Key Responsibilities

1. Analytics Strategy:
• Collaborate with business units to identify key business questions and define analytics goals.
• Develop frameworks for analyzing marketing performance, digital customer journeys, and commercial product outcomes.
2. Platform Implementation:
• Oversee the integration of analytics platforms across digital and offline marketing channels, mobile apps, and websites.
• Define tagging requirements and communicate technical specifications to tech teams for implementation. E.g. Clevertap, Google Analytics, Adjust MMP platforms. 
3. Data Integration and Reporting:
• Combine analytics data with financial, operational, and other data sources to deliver holistic insights.
• Build intuitive reports and dashboards using tools like Redash, Tableau, Superset, or similar platforms.
4. Data Analysis and Insight Generation:
• Analyze customer behaviors across offline and online channels, focusing on acquisition, engagement, and retention metrics.
• Present findings to stakeholders, translating complex data into actionable business recommendations.
5. Stakeholder Communication:
• Serve as a bridge between marketing, technical, and business teams, ensuring alignment on data goals.
• Educate teams on how data is sourced, manipulated, and applied for decision-making.

1. Experience:
• 4 - 8 years in marketing or digital analytics.
• Proven experience with mobile app and web analytics, including user behavior and commercial performance.
• Familiarity with online and offline channel analytics (e.g., social media, SEM, CRM campaigns, offline events).
• Background in tech, fintech, e-commerce, or digital-first industries preferred.
2. Technical Skills:
• Statistics or mathematics, and data mining proficiency highly preferred
• Proficient in SQL or similar tools for querying and data manipulation.
• Hands-on experience with digital analytics platforms like Clevertap, Google Analytics, Mixpanel, Firebase, or similar tools.
• Knowledge of data visualization tools such as Redash, Superset, or Tableau or similar platforms.

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.