About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.  

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager, you will play a crucial role in building strategic alliances and managing client relationships. This role will focus on enhancing collaboration between INDICO and its partners, ensuring mutual growth and success. 

What you will do but not limited to: 

• Identify and establish strategic partnerships that align with the company’s growth objectives. 

• Develop and maintain strong relationships with business partners and key accounts. 

• Act as the primary liaison for partners, addressing inquiries and resolving issues to ensure satisfaction. 

• Collaborate with internal teams to ensure seamless integration of products and services for partners. 

• Monitor partnership performance and generate insights for improvement and growth opportunities. 

• Prepare and present regular reports to management on partnership status and results. 

• Stay informed about industry trends and competitor activities to identify new partnership opportunities. 

• Bachelor's degree in Business, Marketing, or a related field. 

• Minimum 5 years of experience in B2B Partnership Management, Account Management, or similar roles. 

• Ability to navigate complex challenges and provide effective solutions. 

• Proven track record of establishing and managing successful business partnerships. 

• Excellent communication, negotiation, and interpersonal skills. 

• Strong analytical skills with the ability to assess partnership performance effectively. 

• Has strong Knowledge of the digital industry is preferred. 

• Self-motivated with a results-driven approach and the ability to work independently as well as in a team. 

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Operation Support, you will be an integral part of our technology team, ensuring the smooth operation of IT systems and providing support to internal and external stakeholders. Your role will involve monitoring system performance, troubleshooting issues, and collaborating with various teams to maintain a reliable and efficient IT environment.

What you will do, but not limited to:

• Answering customer questions or resolving computer problems via phone, email, online chat, or in person.

• Providing step-by-step instructions to help customers resolve issue.
• Diagnosing and troubleshooting hardware and software issues 

• Forwarding complex problems to more experienced IT staff.

• Document technical processes and procedures to guide team members and users.

• Keeping technical documentation and service catalogs up to date.

• Conduct regular system checks and prepare reports on system performance and incidents.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 1-2 years of experience in IT support or operations
• Proficiency in SQL for database management, query development, and data analysis.
• Experience with additional programming languages or tools (e.g., Python, PowerShell) is a plus.
• Strong problem-solving skills and experience with hardware, software, and networking.
• Familiarity with IT service management (ITSM) tools and ticketing systems.
• Knowledge of operating systems, server management, and database systems.
• Good communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail.

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do, but not limited no:

Research and Product Development (R&D): 

• Conducting research to develop new products based on aren (sugar palm). 

• Improving the quality of existing products through innovation in materials or production processes. 

• Testing and validating new formulas for large-scale production. 

• Preparing technical documentation for new products, including specifications and production guidelines. 

Quality Control and Assurance (QC): 

• Ensuring that raw materials, semi-finished products, and finished products meet established quality standards. 

• Performing routine inspections during the production process to ensure compliance with SOPs. 

• Testing the final product physically, chemically, and microbiologically (if necessary). 

• Preparing inspection and testing reports, identifying issues, and providing recommendations for improvements. 

Standard Compliance and Application: 

• Ensuring adherence to quality standards such as SNI (Indonesian National Standard), BPOM (Food and Drug Supervisory Agency), HACCP (Hazard Analysis and Critical Control Points), and GMP (Good Manufacturing Practices). 

• Monitoring the implementation of hygiene and food safety procedures in the production area. 

Team Collaboration: 

• Coordinating with the production team to ensure smooth processes in product development and quality control. 

• Providing training to employees on SOPs related to quality and new product innovations. 

• Minimum education of a Bachelor's degree in Food Technology, Chemistry, Biotechnology, or a related field. 

• At least 2 years of experience in R&D and/or QC, preferably in the food industry. 

• Understanding of principles and regulations related to food safety, such as HACCP, GMP, SNI, and BPOM. 

• Ability to multitask in handling both R&D and QC functions simultaneously. 

• Analytical, detail-oriented, and able to quickly resolve quality issues. 

• Skilled in using basic laboratory testing equipment for material and product analysis. 

• Able to collaborate with the production team and provide technical guidance. 

• Capable of calculating COGS (Cost of Goods Sold) for new products. 

About us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO seeks to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations that will empower Indonesia's digital economy.

What you will do:

• Develop and implement performance marketing strategies to achieve business objectives and goals. 
• Manage and optimize digital ad campaigns across various platforms, including Google Ads, Facebook, Instagram, and more. 
• Create, curate, and schedule engaging content for our social media platforms, including Instagram, Facebook, Twitter, LinkedIn, and more 
• Analyze social media metrics and trends to measure the effectiveness of campaigns and adjust strategies accordingly. 
• Monitor and analyze campaign performance metrics to provide actionable insights and recommendations for improvement. 
• Create comprehensive reports to track progress against KPIs and identify growth opportunities. 
• Work cross-functionally with teams to align marketing strategies and ensure consistency in messaging. 
• Stay up-to-date with industry trends, tools, and technologies to refine and enhance marketing efforts. 

• Bachelor's degree in Marketing, Business, or a related field. 
• At least 3-5 years of experience in performance marketing, with a strong understanding of digital marketing channels. 
• Proven track record of managing successful online advertising campaigns and demonstrating measurable results. 
• Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, social media analytics). 
• Excellent communication and collaboration skills, with the ability to work in a fast-paced environment. 
• Familiarity with SEO/SEM, PPC, and social media advertising. 
• Experience in a digital marketing agency is a plus. 
• Proficient in using social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) and social media management tools. 
• Ability to analyze social media metrics and derive actionable insights. 

Attractive total compensation of salary, festive allowance, and annual bonus

Private Health Insurance

Working device provided

Employee Development Program

Flexible Working Arrangement

Culture programs

Mental Health & Well-being program

Various club and Engagement activities

Anniversary Leave

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Palaran (Samarinda)

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh regional Samarinda

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Bontang

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

Apply for this job

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.

• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

Persyaratan

* Minimal lulusan S1 pada bidang terkait

* Laki-Laki/Perempuan usia 25-35 tahun

* 3 tahun pengalaman sebagai HR atau departemen menegement

* Memiliki pengalaman dengan analisis spreadsheet, presentasi publik, dan manajemen data

* Mampu berbahasa Inggris dengan laicar

* Keterampilan negosiasi dan analitis

* Bersedia bekerja mobile (domestik & luar negeri)

* Tech Savvy dan Memiliki Kendaraan Sendiri

Tanggung Jawab

* Mengembangkan dan memelihara hubungan bisnis

* Berperan dalam efektifitas dan pengajuan kemitraan

* Membantu pengembangan strategi pertumbuhan bisnis

* Bekerja lintas fungsi dengan kebijakan, hukum, komunikasi,

pemasaran, produk, keuangan, dan penjualan.

* Meningkatkan efisiensi dengan menaikkan man power,

mengurangi turn over, penumpukan dan mengisi lowongan man power di semua cabang

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.