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Purpose of the role

As an Infrastructure Engineer, you will establish, maintain, and provide the engineering support needed to connect and configure Microsoft servers and enterprise networks. Additionally, Installs, configures, monitors, troubleshoots, and manages networking equipment (switches, routers, wireless access points, servers) for data, voice, wireless, video, virtual server, and virtual desktop network infrastructures and services inside offices, within buildings, between buildings, and at remote locations.

Contributes to the development and continual improvement of the change management process. Follows documented change management processes to complete all changes. Documents accurately all changes including adjusting monitoring tools and alerts, production systems, test systems, and others.

Key results/Accountabilities expected from the role

Essentials duties and responsibilities

• Supports both operational and engineering functions across the site, concurrently.
• Works with technicians and network support partners
• Prepares and maintains operational and technical documentation.
• Troubleshoots and maintains infrastructures 24/7
• Performs other duties and assists with special projects as needed.
• Management and installation of the Storage Area Network
• Design and management of the virtual environment
• Administration of virtual servers and storage
• Administration of daily backups
• Management and testing of the Disaster Recovery Plan
• Maintaining all SDWAN devices, firewalls, WAPs, and VPN appliances
• Switch configuration and management
• Network monitoring resolution of network issues
• Administration of Active Directory, DNS and Group Policy
• Management of Windows patching for servers and workstations
• Management and Administration of infrastructure related to the LAN and WAN
• Ensure Change Management processes are adhered to for all major infrastructure changes.
• Oversee network security and implement security policies.
• Engage vendors as needed for specific software, hardware, or project needs relating to infrastructure.
• Oversee projects related to areas of responsibility.
• Other duties as assigned.

Solid working knowledge

• Azure
• Network Devices
• In-depth knowledge and experience with VMware
• Familiarity with Linux operating systems

Any Other Relevant Information

• We are currently going through a process of moving from a fully out-sourced service delivery to an in-house delivery team. This role is key in setting up the in-house team along with processes and systems to meet the IT demands of the businesses on the site.
• While this role has primary responsibility for the Americas and Asia regions the expectation is that the Infrastructure Engineer operate as a virtual team and provide out of hours coverage for requests in other time zones.

Experience & Expertise

Level of Education & Experience in general

Bachelor's degree in an IT-related field. Equivalent experience will be considered in lieu of education.

• Experience in Chemicals/Manufacturing industry preferred.
• 7+ years’ work experience in Windows/VMware systems management in a moderate environment, with knowledge in clustering, NAS, SAN, and low latency technologies
• Sound understanding of the impact of IT on the INEOS business, or similar organization.
• Ability to structure and restructure network infrastructure based on enterprise requirements.
• CCNA (Routing and Switching/Security/Data Centre)

Technical Skills

• Strong network trouble shooting
• Experience with Cisco Routers and Switches preferred.
• Strong hands-on support, deployment, and Disaster Recovery procedures
• Possess a strong understanding of IT concepts including network structures, operating system capabilities and application architecture requirements.
• Strong understanding of core infrastructure technologies required by the enterprise that will be supported.

Behavioral Skills

• Ability to manage multiple tasks and conflicting priorities and work under pressure to tight timescales.
• Excellent customer service and communication skills with strong emphasis on telephone skills
• Ability to break down complex problems, evaluate technical processes and apply appropriate operations for specific tasks.
• The ability to think creatively and apply brainstorming techniques for developing projects, initiatives and solutions are also highly important for working effectively as an infrastructure engineer.
• Ability to effectively prioritize & execute tasks in a high-pressure environment.
• Self-reliant and demonstrates a flexible approach.
• Excellent analytical and problem-solving abilities.
• Experience working in a team-oriented, collaborative environment.

Economic dimensions associated with role

• Support Americas Region: number of users around 900 users.
• Number of peripherals to support: more than 300 (network switches, router, core switches, firewalls, servers, etc.).
• Number of Third Parties: 6 to 10.

We are seeking an experienced DevOps Engineering Lead to join our team at Ajaib. In this role, you will be responsible for driving the development and implementation of our DevOps practices and processes. You will work closely with cross-functional teams to ensure the smooth operation of our systems and infrastructure.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Lead the design, implementation, and continuous improvement of the DevOps practices and processes.
• Collaborate with cross-functional teams to ensure the availability, scalability, and reliability of our systems and infrastructure.
• Manage and oversee the deployment and release processes.
• Monitor and analyze system performance, recommend and implement improvements.
• Work with development teams to optimize the CI/CD pipeline and automate repetitive tasks.
• Manage and mentor a team of DevOps engineers, setting goals and providing guidance.
• Stay up-to-date with industry trends and best practices in DevOps.

• 6+ years of experience in DevOps or related roles.
• Strong knowledge of cloud platforms such as AWS or Azure.
• Proficient with configuration management tools like Ansible, Chef, or Puppet.
• Experience with containerization technologies (Docker, Kubernetes).
• Solid understanding of CI/CD pipelines and tools like Jenkins or GitLab CI.
• Strong scripting and automation skills (Bash, Python, etc.).
• Experience with monitoring and logging tools (e.g., ELK, Prometheus, Grafana).
• Knowledge of networking and security principles.
• Excellent problem-solving and troubleshooting skills.
• Leadership and team management experience.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

• Develop user interfaces for web applications using Vue.js frameworks.
• Collaborate with back-end developers using PHP and Laravel for seamless integration of front-end and back-end components.
• Implement responsive designs and ensure cross-browser compatibility.
• Optimize web applications for speed, scalability, and performance.
• Write clean, maintainable, and efficient code in both front-end and back-end environments.
• Create reusable front-end components and libraries for future use.
• Conduct code reviews and provide constructive feedback.
• Work with databases, APIs, and third-party libraries.

• Berpartisipasi dalam semua aspek pengembangan perangkat lunak tangkas termasuk desain, implementasi, dan penerapan
• Merancang dan memberikan panduan dalam membangun sistem end-to-end yang dioptimalkan untuk kecepatan dan skala
• Bekerja terutama di .NET Core atau Node.js, React, dan JavaScript/TypeScript
• Terlibat dengan desainer dan insinyur frontend yang menginspirasi, dan berkolaborasi dengan pengembang backend terkemuka saat kami membuat API yang andal
• Memelihara kode dan menulis tes otomatis untuk memastikan produk dengan kualitas terbaik kualitas tertinggi
• Mempertahankan pengetahuan terkini tentang tren dan kemajuan industri

- Memelihara, mengukur, mengamankan, dan memantau infrastruktur yang ada, serta menyarankan perbaikan

- Mengkoordinasikan upaya tim DevOps untuk mencapai pengiriman tim

- Merencanakan kapasitas dan pemanfaatan sumber daya infrastruktur

- Meningkatkan instrumentasi di berbagai layanan, merevisi sistem pemantauan dan peringatan

- Berkolaborasi dengan berbagai pihak yang berkepentingan: pemimpin bisnis, pengembang, dan membantu mengembangkan budaya DevOps

- Membangun dan menerapkan alat dan infrastruktur pengembangan baru

- Memberdayakan tim yang berbeda untuk menghadiri dan memecahkan masalah saat muncul.

- Nyaman dalam menghadapi krisis bisnis (misalnya: bangun larut malam untuk menyelamatkan bisnis)

- Pengalaman yang luas dalam rekayasa DevOps, manajemen tim, dan kolaborasi.

- Kemampuan untuk mengawasi dan membimbing pengembang perangkat lunak junior, serta melapor kepada manajemen.

- Bekerja dengan pengembang perangkat lunak dan insinyur perangkat lunak untuk memastikan bahwa pengembangan

  mengikuti proses yang telah ditetapkan dan bekerja sebagaimana mestinya

- Memastikan praktik dan perangkat DevOps diikuti untuk mendukung upaya kami menuju

  pengiriman berkelanjutan di seluruh portofolio aplikasi multi-platform kami.

- Kemahiran dalam mendokumentasikan proses dan memantau metrik kinerja.

- Keterampilan interpersonal dan komunikasi yang luar biasa.

- Kemampuan untuk mengikuti tren dan inovasi pengembangan perangkat lunak.

• Conduct inspection and approve materials submitted by the General Contractor are ensure accordance with the technical specifications.
• Conduct daily site walks to review progress, general quality of works and provide updates to the project team.
• Attend inspection of trenches, pits, voids and other services prior to closure, fabrication of CHW / ducting / sprinkler pipework and other related activities as per the inspection and test plan (ITP) and request for inspection and testing (RFIT).
• Attend site acceptance tests (RFIT).
• Assist with the review of engineering document: shop drawings, RFI, method statement, material approval, JSA.
• Attend RFI meetings and assist with response.
• Provide general advice to GC minor site issues on behalf of design consultant.

Minimum 2 year experience in the same position

Motivated & innovative

Able to work independently and in a team

Highly committed to the job

Must have positive and attractive personality

Well-performance and well-groomed

Able to join immediately

1. Melakukan analisa, supervisi serta improvement seluruh pekerjaan teknis yang berkaitan dengan pekerjaan Elektrikal
2. Melakukan monitoring project

1. Melakukan analisa, supervisi serta improvement seluruh pekerjaan teknis yang berkaitan dengan pekerjaan Elektrikal dan Mekanikal
2. Melakukan monitoring project