AYANA Hospitality is seeking a highly skilled Executive Sous Chef to join our esteemed culinary team at AYANA Komodo. This role is pivotal in ensuring the seamless execution of kitchen operations, maintaining the highest standards of food quality and service.

Key Responsibilities

• Oversee kitchen operations, ensuring consistency in food preparation and presentation.
• Lead and mentor kitchen staff, fostering a collaborative and productive work environment.
• Develop and implement menus that reflect culinary excellence and innovation.
• Manage food costs and inventory, ensuring optimal profitability while maintaining quality standards.
• Ensure compliance with health and safety regulations and culinary best practices.
• Maintain exceptional food safety and sanitation standards throughout the kitchen.
• Assist in developing seasonal menus, taking into account guest preferences and market trends.
• Collaborate with the Executive Chef in strategic planning and operational management.
• Prepare and present high-quality dishes, ensuring exquisite dining experiences for our guests.
• Participate in culinary events and promotions, representing AYANA Hospitality.

• A Bachelor's degree in Culinary Arts, Hospitality Management, or a related field is preferred.
• A minimum of 3 years' experience as a Sous Chef or similar position in a reputable hotel or high-end restaurant.
• Demonstrated ability to lead and develop a diverse team in a high-pressure environment.
• Excellent communication and interpersonal skills, fluent in both written and spoken English.
• Strong business acumen, with a keen understanding of financial performance, menu engineering, and cost management.
• In-depth knowledge of food safety regulations and best practices; HACCP certification is strongly preferred.
• Passion for culinary arts and a commitment to delivering exceptional dining experiences.

AYANA Hospitality is seeking a dynamic Sales Executive to join our team at AYANA Komodo resort, one of the most luxurious resorts in the world. As a Sales Executive, you will be responsible for generating revenue by promoting and selling our resort's BOAT (Best of All Times) service to potential clients. You will be part of a team dedicated to exceeding our guests' expectations by providing exceptional services that create unforgettable experiences.

Responsibilities

• Identifying potential clients and developing new business relationships.
• Promoting the BOAT (Best of All Times) service to potential clients and presenting its value proposition.
• Developing and implementing sales strategies to achieve targets and goals.
• Reviewing market analysis to determine customer needs, competitor activity, and market trends
• Communicating with clients to understand their requirements, providing insight into the luxury travel experience.
• Preparing and presenting sales proposals, contracts, and packages to clients.
• Participating in industry events, networking, and gathering market intelligence.

• Experience in sales and business development in the hospitality industry.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to exceed sales goals and targets.
• Customer-focused and service-oriented to provide exceptional experiences to clients.
• Knowledge of sales and marketing techniques and principles.
• Ability to work independently and in a team environment.
• Must be able to work flexible hours, including weekends and holidays.

We are looking for an Assistant Executive Housekeeper to join our team at AYANA Komodo. In this role, you will assist the Executive Housekeeper in overseeing the daily operations of the housekeeping department, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will also be responsible for managing a team of housekeeping staff, training and developing them to provide exceptional service to our guests. As an Assistant Executive Housekeeper, you will play a key role in ensuring guest satisfaction and maintaining high standards of cleanliness throughout the property.

• Prior experience as a supervisor or assistant executive housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to train and develop a team
• Knowledge of housekeeping procedures and best practices
• Flexibility to work in a remote and exotic location

As the Executive Housekeeper at AYANA Komodo, you will be responsible for overseeing the daily operations of housekeeping, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will work closely with a team of dedicated housekeeping staff to ensure the highest level of cleanliness and guest satisfaction. Additionally, you will be responsible for managing the housekeeping budget and ensuring that all departmental goals are met.

• Prior experience as an Executive Housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Degree in hospitality management or a related field is preferred
• Fluency in English and a second language is a plus
• Flexibility to work in a remote and exotic location

AYANA Hospitality is a luxury hospitality company seeking a Guest Relation Officer for our AYANA Komodo resort. As a Guest Relation Officer, you will be responsible for providing exceptional customer service to our guests, ensuring they have a memorable stay at our resort.

Responsibilities

• Welcome and greet guests upon arrival with a friendly and professional demeanor
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Handle guest enquiries, requests, and complaints, providing timely and appropriate resolutions
• Coordinate with other departments to fulfill guest needs and preferences
• Provide information to guests about the resort facilities, services, and local attractions
• Promote and upsell resort amenities, packages, and promotions

• Previous experience in a similar role in the hospitality industry
• Excellent communication and problem-solving skills
• Customer service oriented with a positive attitude
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of hotel management software and Microsoft Office suite
• Fluency in English and additional languages is a plus
• Flexibility to work in shifts, including weekends and holidays

• Orchestrate, assist and implement all special needs, requests and preference information as outlined under job overview for deliver to guest
• Daily house court and expected arrivals/departures (particularly VIP’s)
• Schedule daily group activities, name and location of meeting/banquet rooms.
• Provide welcome drink & chilled towel for arrival guest also guest in need.
• Monitor out look and follow up request.
• Courtesy call one day prior guest check out to anticipate and arrange guest needs.
• Maintain complete knowledge of property features and services, hours of operations, hotel restaurants concepts menu, price range, dress code and ambiance, room types, numbers, names, layout, appointments, amenities and locations, hotel top repeat guest, room rates, special packages and promotions.
• Maintain complete knowledge and comply with all hotel and departmental policies & procedures.
• Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
• Maintain updated resource materials on all vendors and information to accommodate guest requests.
• Legibly complete requisition for additional supplies / materials and submit to manager.
• Set up work station with necessary supplies; maintain cleanliness throughout shift
• Energize the Guest Relations process in daily contact with other departments
• Contribute to the warm welcome and fond farewell process
• Pre contact arriving group (travel agent related) one day prior arrival and continue the next day to ensuring check in process and warm welcome exceed guest expectation
• Participate and contributing to the resort sustainability program through education, interaction and suggestion

• Has experience in a similar Position at 5-start Resort
• Has Good communication and Interpersonal Skill
• Has related license, certificates and (or) diploma to support candidate's qualification

• Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures.
• Establish the day's priorities and assign production and prep task to staff to execute.
• Meet with Departmental Chef’s to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks.
• Take physical inventory of specified food items for daily inventory.
• Review the market list
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
• Ensure that staff report to work as scheduled; document any late or absent employees
• Inspect grooming and attire of staff; rectify any deficiencies.
• Check and ensure that all opening duties are completed to standard.
• Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Observe guest reactions and confer with service staff to ensure guest satisfaction
• Review financials periodically to ensure we meet or exceed all departmental revenue goals by maximizing at all opportunities.

• Prior experience in a similar position at an independent restaurant or 5-star resort
• Strong organization and interpersonal skill
• Hands on leadership and commitment to team building and collaboration
• Large Resort experience in South East Asia or Bali is preferred
• Familiarity with budgeting, financial analysis, and reporting
• Fluent in spoken and written English
• Minimum 5 years of experience in the same position

AYANA Hospitality is seeking a motivated and dynamic Sales Executive to join our team at AYANA Komodo resort. As a Sales Executive, you will play a key role in driving sales and generating revenue for our luxurious resort. You will be responsible for promoting and selling our resort's services and amenities to potential clients, as well as maintaining relationships with existing clients to promote loyalty and repeat business.

Responsibilities

• Identify and pursue new business opportunities to drive sales growth.
• Build and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Promote and sell the resort's services and amenities to potential clients, clearly articulating their value and benefits.
• Respond to client inquiries and provide accurate and timely information and support.
• Collaborate with other departments, such as marketing and operations, to ensure successful execution of sales strategies and initiatives.
• Attend industry events and networking functions to expand the resort's reach and generate leads.
• Stay current on industry trends and competitor activities to make informed recommendations and maintain a competitive edge.

• Minimum of 2 years of sales experience in the hospitality industry, preferably in a luxury resort or hotel environment.
• Strong communication and interpersonal skills to effectively communicate with clients and build relationships.
• Proven track record of meeting and exceeding sales targets.
• Self-motivated and driven to achieve results.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving and negotiation skills.
• Willingness to travel as required for client meetings and industry events.

• Positive Working
• Great Environment
• Supportive Team Work