We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

AYANA Hospitality is currently seeking a highly organized and detail-oriented individual to join our team as a Store Keeper at AYANA Midplaza Jakarta. As a Store Keeper, you will be responsible for managing inventory, keeping track of stock levels, and ensuring timely replenishment of supplies. You will collaborate with various departments to fulfill their material requirements and maintain accurate records of all stock movement. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Receive and inspect incoming goods, ensuring their quality and accuracy.
• Properly store all incoming items in designated storage areas.
• Maintain accurate records of stock levels and inventory movement.
• Monitor stock expiration dates and take appropriate actions.
• Coordinate with various departments to fulfill their material requirements.
• Ensure that all stock is appropriately labeled and easily accessible.
• Prepare and submit regular inventory reports.
• Conduct regular stock checks to identify discrepancies and take corrective measures.
• Follow company policies and procedures for stock management.

• Prior experience as a Store Keeper or similar role, preferably in the hospitality industry.
• Strong organizational and time management skills.
• Attention to detail and accuracy in record-keeping.
• Ability to effectively communicate and collaborate with team members and other departments.
• Proficiency in utilizing inventory management software.
• Physical fitness and ability to lift heavy objects.
• High school diploma or equivalent. Additional certification or training in inventory management is a plus.