This job purpose is to develop, standardize, and implement training programs across business units under AYANA Hospitality Management (AHM) to ensure the smooth and efficient running of the training departments resulting in maintaining high service standards and improving employees’ skills. 

• Plans, implements and monitors, in conjunction with other members of the Corporate Human Resources Division both General/Core and Management Training for the various business units under AYANA Hospitality Group (AHM). 
• Assists in identifying training needs within each department and business unit and suggests training programs based on business units’ characteristics and needs.
• Evaluates current and new learning programs, recommending changes that align with business need, and drives projects from beginning to end.
• Responsible for managing the continuing education curriculums and selecting learning materials and systems that foster opportunities for employee education. 
• Works closely with the business units’ training departments to ensure a smooth roll out of the curriculums in all locations, periodic tracking and reporting of training data. 
• Facilitates & delivers training incl. live and virtual leadership and development courses.
• Reviews the progress of the business units’ Training Plans and makes recommendations where necessary.
• Advises any new support material that would be beneficial to the hotels and business units.
• Delivers the socialization of the AYANA Guiding Principles (Corporate Philosophy) and brand training to all business units under the AYANA Hospitality Group (AHM). 
• Implements and monitors the company’s training materials, including Rank & File training series, Supervisory training series, Managerial training series and other e-learning initiatives.
• Develops facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous improvement, and leader development.
• Acts as primary point of contact on styling L&D programs for all stakeholders within the group.
•  Coordinates and monitors the cross-training programs between business units under AHM.
• Partners with external vendors to translate identified training needs into learning solutions that address both the areas of professional and technical skill development.
• Establishes and maintains training vendor relationships and contracts.
• Partners with the L&D teams in building meaningful relationships with key stakeholders to uncover learning & development needs and gain agreement on program outlines and success metrics. 
• Guides and ensures the success of the enterprise-wide LMS deployment. 
• Consult with HR departments to identify development needs for key talents, periodically reviews the talent selection process and builds talent pools too strengthen the growth of human capital within AHM. 
• Assists in developing presentations and also participates in school visits and career fairs. 
• Participates in the preparation of the training and development budget and reviews each business units’ training budget. 

Education:

Minimum S1 in management, psychology, hotel administration or other related field

Competency:  

• Adult learning methodology and the ability to communicate recommendations for training approach
• Instructional design methodology 
• Creative and open-minded, open to try new things
• Analytical and innovative thinking
• Adaptability
• Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
• Training need analysis
• Train the trainer
• Presentation skill & public speaking
• English
• MS Office
  

Managerial Skill:

• Change management expertise
• Coaching and influencing skills
• Strong collaboration skills
• Facilitation & management
• Leadership skills

Experience:

2-3 years’ experience in learning & development managerial positions

The SAP Master Data and Quality Assurance Specialist is responsible for the management and integrity of master data within the SAP environment, including controlling Master Data Requests to ensure that data entries are not duplicated and meet completeness standards. This role involves standardizing master data naming conventions according to established standards and providing low-level support for simple issues, such as re-uploading Merchant Statement Report(MSR) and checking Account Statement data. Additionally, the specialist will update the AI Ayana Hospitality data, including user manuals, and strive to learn new aspects of daily SAP operations, such as understanding SAP and SAP Fiori Authorization. This role also includes maintaining a list of transactions for the Cash Journal, learning the Purchasing Flow to assist with operational issues, and providing training on new features to users to enhance their knowledge of SAP.

Key Responsibilities:

·       Master Data Management:

o   Oversee the creation, maintenance, and governance of master data (e.g., customer, vendor, material, and financial data) within the SAP system.

o   Develop and enforce data quality standards and data governance policies to ensure consistent and accurate master data.

o   Collaborate with business units to gather requirements and document data definitions, structures, and relationships.

·       Quality Assurance:

o   Establish and implement quality assurance processes to monitor data integrity across the SAP system and related applications.

o   Conduct regular data quality audits and assessments to identify and resolve data discrepancies or issues.

·       Process Improvement:

o   Identify opportunities for continuous improvement in master data management processes, tools, and techniques.

o   Work with IT and business teams to streamline data entry, data migration, and data cleansing activities.

o   Lead projects focused on data migration, transformation, and integration within SAP and other systems.

·       Documentation:

o   Maintain comprehensive documentation of master data processes, data quality standards, workflows, and data governance policies.

o   Ensure that all procedures are well documented and accessible for training and reference.

·       Training and Support:

o   Provide training and guidance to end-users on master data processes, tools, and best practices.

o   Act as a key point of contact for master data inquiries and provide low-level support in resolving data-related issues.

o   Collaborate with IT support teams to troubleshoot and resolve system issues related to master data.

·       Compliance and Documentation:

o   Ensure compliance with regulatory requirements and internal policies related to data management and quality.

o   Document data management procedures, workflows, and data lineage to maintain a clear understanding of data flow and usage.

o   Stay updated on industry standards and trends related to master data management and quality assurance

·        Bachelor's degree in Information Technology, Business administration or a related field

·        Proven experience as ERP user, preferably SAP. Strong understanding of Data Management principal and workflow.

·        Excellent analytical, problem solving and communication skills. 

·        Strong organizational skills and the ability to manage multiple priorities and projects effectively.

·        Minimum of 2 years experience as ERP user, preferably SAP

The Finance and Accounting Staff is responsible for maintaining financial records and ensuring that processes are run effectively and efficiently. The role involves verifying and processing vendor invoices & refund transactions, managing financial activities, preparing journal entries & performing reconciliation, handling customer invoices & maintaining collection, assisting with taxation and financial reporting, maintaining financial procedures & accounting standards, and liaising with various stakeholders.

 Job Functions:

1.       Verify and Process Payments:

·       Verify and process invoices received from vendors.

·       Handle refund transactions and ensure timely payments.

2.      Financial Administration and Management:

·       Administer and manage overall finance activities including cash flow management.

·       Handle payment and bank administration tasks to ensure smooth financial operations.

3.      Journal Entries and Reconciliation:

·       Prepare and input journal entries for financial transactions into the accounting system.

·       Perform regular reconciliation of financial data to ensure accuracy.

4.      Customer Invoicing and Collections:

·       Prepare, verify, and create invoices for customers.

·       Monitor and maintain collection schedules to ensure timely payments from customers.

5.      Taxation and Financial Reporting:

·       Assist in preparing and filing for taxation.

·       Contribute to the preparation of financial reports and statements as required.

6.      Maintaining Financial Procedures and Standards:

·       Ensure compliance with established financial procedures and accounting standards.

·       Monitor and update financial policies as needed to maintain best practices.

7.       Stakeholder Liaison:

·       Liaise with internal and external parties related to finance operations.

·       Collaborate with departments such as procurement, sales, operations and human resources for financial-related matters.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Relevant experience in finance and accounting roles min of 1 year.
• Strong knowledge of accounting principles and procedures.
• Proficiency in accounting software and Microsoft Office Suite.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of Responsibilities:

• Develop, implement, and oversee the hygiene and sanitation policies and procedures
• Conduct regular audits and inspections to ensure compliance with hygiene standards
• Provide training and guidance to staff on best practices for hygiene and sanitation
• Collaborate with other departments to integrate hygiene practices into daily operations
• Implement corrective action plans based on audit findings and guest feedback
• Stay updated on industry trends and changes in regulations related to hygiene
• Prepare hygiene reports for management and recommend improvements as needed
• Lead the hygiene team in achieving departmental goals and objectives

• Minimum 5 years' experience in Hygiene Management, with at least 2 years in a leadership role; preferably within the hospitality industry
• In-depth knowledge of food safety principles and best practices; HACCP certification is desirable
• Strong leadership skills with an acute sense of good judgment and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Is well-versed in project management and result-oriented
• Excellent problem-solving abilities, attention to detail, proficient in data analysis and statistical aptitude
• Ability to develop and conduct training programs
• Eloquent in English communication in both written and spoken
• Diploma from Hotel and Restaurant Management, or a related major is required. Bachelor’s Degree is desirable

AYANA Hospitality is looking for a Sales Manager - Rooms for our AYANA Midplaza, JAKARTA location. As a Sales Manager - Rooms, you will be responsible for driving revenue through sales of hotel rooms. You will be tasked with building and maintaining relationships with clients to increase revenue and occupancy rates. You will work closely with the sales and marketing team to develop and execute sales strategies and identify potential business opportunities. This is an exciting opportunity for someone who is passionate about hospitality and sales.

Responsibilities

• Develop and maintain relationships with clients to increase revenue and occupancy rates.
• Develop and execute sales strategies to meet revenue targets.
• Identify and pursue potential business opportunities to increase revenue.
• Conduct site inspections, prepare proposals, negotiate contracts, and close deals.
• Work closely with the sales and marketing team to develop and execute sales and marketing plans.
• Stay current on industry trends and competitive activity in the local market.
• Attend trade shows and networking events to generate leads and build relationships.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 2-3 years of experience in hotel sales.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and negotiation skills.
• Strong customer service skills and ability to build and maintain relationships.
• Good understanding of the local market and industry trends.
• Ability to work independently and as part of a team.

• Develop and implement comprehensive sales strategies for the Hospitality & Media sector.
• Conduct market analysis to identify trends, opportunities, and competitive landscape.
• Build and maintain strong relationships with key clients and stakeholders in the Hospitality & Media industry.
• Understand client needs and deliver tailored solutions to meet their business objectives.
• Develop and manage the sales budget, including forecasting and reporting.
• Provide coaching, mentorship, and professional development for team members.
• Collaborates with other departments to identify opportunities and expand the client base.
• Overseeing the treasury services budget, sales goals, and profit & loss (P&L).
• Monitoring and evaluating sales performance using metrics such as conversion rates, deal size, and customer satisfaction

1. Bachelor degree Sales in any major
2. Min. 5 years work experience as Head of Sales in B2B segment or related field
3. Experienced handling in Hospitality & Media account
4. Effective management skill and rational thinking skill
5. Communication skill and consultative selling skill
6. Willing to work in Centennial Tower, Jakarta

• Medical insurance
• Medical checkup

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer an exciting career opportunity for an individual with the following details:

Summaries of Responsibilities:

• Assist in managing event logistics and coordinate details for MICE and wedding events.
• Prepare and maintain event documentation, including contracts, proposals, and reports.
• Support the sales team in scheduling appointments and conducting follow-ups with clients.
• Maintain accurate records of client inquiries, bookings, and event plans.
• Communicate effectively with clients and internal teams to ensure all event requirements are fulfilled.
• Assist in creating promotional materials for MICE and wedding offerings.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.

• Only for Indonesian Citizen
• Minimum of 1 years' experience in the same or related position in a large luxury resort or hospitality industry
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail with accuracy, multitasking, and problem-solving skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Hotel Management, Business Management, or other relevant fields. Bachelor's degree is desirable

As an Assistant Housekeeper at AYANA Hospitality, you will support the Housekeeping team in maintaining the standards of cleanliness and order in guest rooms and public areas. You will assist the Executive Housekeeper in supervising the housekeeping staff and ensuring that all areas of the property are presented to the highest standards. This role involves hands-on work, attention to detail, and a commitment to providing exceptional service. You will have the opportunity to contribute to our guests' experiences and ensure their comfort and satisfaction.

Responsibilities:

• Assist in the supervision and training of housekeeping staff.
• Inspect rooms and public areas to ensure they meet the cleanliness and quality standards.
• Help in managing the housekeeping inventory and supply levels.
• Schedule and coordinate cleaning assignments to achieve efficient operation.
• Respond to guest requests and concerns in a timely manner.
• Collaborate with other departments to fulfill guest needs.

• Minimum of 1-2 years of experience in housekeeping or a similar role.
• Strong attention to detail and commitment to high standards of cleanliness.
• Good communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Willingness to work flexible hours and assist in various tasks as needed.
• Indonesian citizen preferred.

• Positive Working
• Great Environment
• Supportive Team Work

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summaries of Responsibilities:

• Conduct audits for all departments to ensure revenue accuracy
• Review invoices, receipts, and other financial documents to ensure completeness and accuracy
• Prepare daily revenue reports and assist the Finance Manager in month-end closing activities
• Investigate discrepancies or irregularities in financial data and report findings to management
• Develop and maintain strong relationships with department heads to ensure timely and accurate revenue reporting
• Assist in the preparation of budgets and financial forecasts
• Identify opportunities to improve financial processes and procedures and make recommendations to management

• Only for Indonesian Citizen
• Minimum 2 years of experience as an Income Auditor in a 5-star resort
• Strong analytical skills and ability to work with large sets of data
• In-depth knowledge of Excel tools for data presentation as well as intricate financial statements for audit tasks and hotel management systems, especially OPERA PMS
• Excellent communication and interpersonal skills
• Excellent attention to detail and ability to identify discrepancies
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Accounting, Finance or related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Responsibilities

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide detailed information about the amenities, areas, and venues while effectively promoting our services
• Anticipate the needs of guests and establish a positive engagement with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Handle customer complaints and escalate them to the appropriate leader when necessary
• Ensure compliance with health and quality standards

• Only for Indonesian Citizen
• Minimum of 1 year experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Hospitality appearance, honest, initiative, creative and open-minded
• Outgoing personality with excellent communication and interpersonal skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Purchasing Officer to work with our Finance team at the finest 5-star luxury resort in Bali.

Responsibilities

• Research potential vendors
• Compare and evaluate offers from suppliers
• Negotiate contract terms of agreement and pricing
• Track orders and ensure timely delivery
• Review quality of purchased products
• Enter order details (e.g. vendors, quantities, prices) into internal databases
• Maintain updated records of purchased products, delivery information and invoices
• Coordinate with warehouse staff to ensure proper storage

• For Indonesian citizen only
• Minimum of 2 years experience in the same position in a large luxury resort
• Eloquent in English communication in both written and spoken

• Has proven working experience as Purchasing Officer
• Familiarity with sourcing and vendor management
• Has the ability to gather and analyze data and to work with figures
• Bachelor’s Degree in Accounting/Procurement Management/Supply Chain Management/ Business Economics/ Logistics

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Interact with customers and review guest feedback periodically.
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range.
• Take physical inventory of specified food items for daily inventory and production charts according to department standards.
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Indonesian Citizen only
• Minimum of 2 years experience at the culinary management level in a high volume business standalone/free-standing Asian restaurant that is reputable and most talked-about in Bali or Indonesia.
• Has a proven track of delivering passion and innovation in creating high-level quality of Indonesian Cuisine (specialty in Seafood), which is sustainable and is recognized in the market.
• Has a strong business acumen with a strong sense of competition in the business, wants to win attitude, and is ahead with the trend.
• Have excellent customer service skills that differentiate the guest experience beyond extraordinary.
• Has strong leadership skills with an acute sense of good judgment and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Has a deep understanding of the profit & loss goals, is proficient in performing regular menu engineering, and maintains an up-to-date market list.
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required, Bachelor’s Degree is desirable.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

• Indonesian Citizen
• Minimum of 1 year experience in the same position in a large luxury resort
• Eloquent in English communication both written and spoken
• Diploma in F&B, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Welcome and greet guests with warmth and enthusiasm as they arrive at Rock Bar
• Manage and review reservations to maximize guest seating and satisfaction
• Ensure exceptional service standards by training and supervising guest relations teams
• Handle guest inquiries, complaints, and feedback with professionalism and efficiency
• Facilitate communication with kitchen and bartending teams to ensure guest needs are met
• Ensure compliance with health and safety standards within the venue
• Implement and maintain company policies and procedures to uphold the highest level of service
• Assist in the development of service strategies to enhance overall guest satisfaction

• Only for Indonesian Citizen
• Minimum of 2-3 years of experience in a guest relations or supervisory role in a hospitality setting
• Previous experience in a beach club, bar, or restaurant is an advantage
• Strong leadership qualities with the ability to motivate and guide staff

• Experience in operating OPERA system
• Hospitality appearance, honest, initiative, creative and open-minded
• Outgoing personality with excellent communication and interpersonal skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Interact with customers and review guest feedback periodically.
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range.
• Take physical inventory of specified food items for daily inventory and production charts according to department standards.
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Has a minimum of 2 years of solid experience at the culinary management level in a high volume business standalone/free-standing Western restaurant that is reputable and most talked-about
• Has a proven track of delivering passion and innovation in creating high-level quality and modern cuisine which is sustainable and is recognized in the market
• Has a strong business acumen with a strong sense of competition in the business, wants to win attitude, and is ahead with the trend
• Has strong leadership skills with an acute sense of good judgment and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable
• Has a deep understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required, Bachelor’s Degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Build and maintain relationships with clients
• Conduct sales presentations to potential clients
• Identify prospective clients and develop strategies to target them
• Collaborate with our internal teams to develop customized solutions for clients
• Prepare proposals and negotiate contracts with clients
• Keep up-to-date with the latest trends and news in the hospitality industry
• Attend industry events to network and promote our services

• Only for Japanese Expatriate
• Minimum 2 years experience in the same position or related fields in the hospitality industry; especially in handling Japanese wedding, event and catering
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of Responsibilities:

• Prepare and bake a variety of bread, pastries, and desserts according to established recipes and standards
• Work collaboratively with the culinary team to develop new and innovative bakery items
• Maintain cleanliness and organization in the bakery area, adhering to health and safety regulations
• Monitor inventory levels of baking supplies and assist in ordering as needed
• Train and supervise junior bakery staff to ensure quality and consistency in production
• Ensure that all baked goods are presented beautifully and meet the restaurant's standards
• Assist in menu planning and recipe development for special occasions and events

• Only for Indonesian Citizen
• Minimum of 2 years' experience in the same position
• Strong knowledge of baking techniques, a passion for creating high-quality baked items and the ability to create a wide range of baked products
• Proven track of delivering high-level quality bakeries that are special and fresh, which is sustainable and is recognized in the market
• Strong business acumen with a strong sense of competition in the business, wants to win attitude, and is ahead with the trend
• Strong leadership skills with an acute sense of good judgement and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely.
• Knowledge of food safety principles and best practices, HACCP certification is desirable.
• Deep understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• 2-year degree from an accredited university in Culinary Arts, Pastry & Bakery or a related major is required, Bachelor’s Degree is desirable

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of responsibilities:

• Prepare all F&B equipment for dining experience according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Take physical inventory of items for daily inventory and production charts according to department standards.
• Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure the proper set up of all side stations in all outlets
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Minimum of 2 years experience in the same position in a large luxury resort.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Has strong leadership skills, trains and develops team, and is a role model.
• Eloquent in English communication in both written and spoken.
• Is well versed in project management and result-oriented.
• Diploma from Hospitality or a related major is required, Bachelor’s Degree is desirable.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a CCTV Officer to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Job summary

• Monitoring of all activities within the company premises to prevent intrusion/theft of company properties.

Key Duties and Responsibilities:

• Ensure proper monitoring of all activities within the company premises to prevent intrusion/theft of company properties.
• Report/escalate all violators daily appropriately as seen in the scene of the incident
• Coordinate with cctv surveillance supervisor during field observation and report all abnormalities observed
• Ensure proper maintenance of cctv equipment and troubleshooting of offline/faulty cameras daily.
• Integrity, accuracy and confidentiality of all information gained in cctv control center by quality standards and legislation to ensure implementation of various modifications for smooth running.
• Maintain proper shift handing over while running the shift.
• Ensure proper coordination with security officers, vigilante, police and the army, to prevent intrusion and stealing within the company.
• To attend related meeting.
• Maintaining the confidentiality on security matters/ official information.
• To Comply to any other assignment given by my supervisor/ in-charge.
• To proffer ideas to supervisor in improving cctv surveillance monitoring system.
• Suggest modification for betterment of cctv devices/ equipment
• ensure cctv equipment are always in good working conditions.
• Ensure compliance to ISO (QMS, EMS & OHS ) standards and statutory requirements.
• Maintain housekeeping.

Academic and Job Experience:

• Bachelor degree from a reputable institution in Engineering, Computer Science.
• Minimum of 3 experience in CCTV operations or maintenance in a Hotel industry

Skills and Competencies:

• Attention to details : Must be able to see and remember the specific details of incidents.
• Report writing
• Listening skills
• Good communication skills
• Ability to maintain CCTV equipment is an added advantage.

An Assistant Director of Learning & Development shall ensure the hotel’s learning system and functions are strategically linked to the organization’s mission and vision and implemented correctly based on the hotel’s standard, to improve service delivery quality, and improve job efficiency. Drive effective learning and development to ensure maximum return on investment and uphold the company values and philosophy. If you are someone who is agile, energetic, creative, confident, self-driven, result-oriented and up for a demanding learning development journey, we’d like to meet you.

Summary of Responsibilities:

• Assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Human Resources Certification Manual are strictly adhered to.
• Assists the Guidance Team and Heads of Division/Department in identifying training needs within each department
• Prepare, finalize, submit the annual property training budget plan & CAPEX, and monitor an effective utilization
• Develop a strategic annual property training plan, deliver and monitor the implementation, and drive the company values and philosophy
• Conduct new employee orientation - training modules, and one-on-one orientation with expat employees – training modules
• Develops required training materials, training modules, and training sessions to fulfill hotel training needs.
• Produce training-related reports and ensure the training database is well-maintained and integrated with the Human Resources data system and management tools
• Monitors the performance of all Training Department Personnel, ensuring they are developed to their maximum potential and efficiency
• Lead the Annual Performance & Development Discussions in the hotel, supports Guidance Team and Heads of Division/Department in the departmental development goals
• Coordinates the compilation and review of the hotel's Departmental Operations Manuals and assists with the monitoring of departmental standards as defined in the Departmental Operations Manual
• Supervises the implementation of the hotel's cross-training programs
• Organize resort team building
• Organize certification program graduation
• Perform other duties that are assigned as necessary

• Minimum of 2 years of solid experience as a Learning Development Manager / Training Manager in a large 5-star luxury resort or a cluster role
• Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, well versed in establishing modules, is agile on working with dynamic targets to execute and review effectiveness
• Well-versed in the leadership assessment process and execution
• Eloquent in English communication in both written and spoken
• Ability to deliver effective training to a large number of audiences including at the Executive level
• Energetic, creative, and a role model to employees in standards, grooming, interaction, and communication
• Bachelor’s degree in Human Resources, Psychology, Teaching, or other relevant fields
• Willing to be placed in Bali or Labuan Bajo

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a CCTV Manager to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Job summary

• Monitoring of all activities within the company premises to prevent intrusion/theft of company properties.

Key Duties and Responsibilities:

• Ensure proper monitoring of all activities within the company premises to prevent intrusion/theft of company properties.
• Report/escalate all violators daily appropriately as seen in the scene of the incident
• Coordinate with cctv surveillance supervisor during field observation and report all abnormalities observed
• Ensure proper maintenance of cctv equipment and troubleshooting of offline/faulty cameras daily.
• Integrity, accuracy and confidentiality of all information gained in cctv control center by quality standards and legislation to ensure implementation of various modifications for smooth running.
• Maintain proper shift handing over while running the shift.
• Ensure proper coordination with security officers, vigilante, police and the army, to prevent intrusion and stealing within the company.
• To attend related meeting.
• Maintaining the confidentiality on security matters/ official information.
• To Comply to any other assignment given by my supervisor/ in-charge.
• To proffer ideas to supervisor in improving cctv surveillance monitoring system.
• Suggest modification for betterment of cctv devices/ equipment
• ensure cctv equipment are always in good working conditions.
• Ensure compliance to ISO (QMS, EMS & OHS ) standards and statutory requirements.
• Maintain housekeeping.

Academic and Job Experience:

• Bachelor degree from a reputable institution in Engineering, Computer Science.
• Minimum of 4 experience in CCTV operations or maintenance in a Hotel industry

Skills and Competencies:

• Attention to details : Must be able to see and remember the specific details of incidents.
• Report writing
• Listening skills
• Good communication skills
• Ability to maintain CCTV equipment is an added advantage.

We are looking for a self-driven talent for an Assistant Director of Loss & Prevention to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Responsibilities

• Develop and implement effective loss prevention strategies to reduce theft, accidents, and fraudulent activity
• Conduct regular audits and inspections of all areas of the property to identify and mitigate potential risks
• Work closely with other departments to ensure compliance with company policies and procedures
• Manage and train a team of loss prevention professionals
• Maintain accurate records of incidents and reporting standards
• Work with law enforcement and other outside agencies as needed
• Develop and manage the department's budget, ensuring all costs are controlled and within guidelines

• Minimum 5 years of solid experience in the same position in a large luxury resort or related professional area
• Has in-depth knowledge of local and state laws related to loss prevention and safety
• Strong leadership skills with the ability to motivate and manage a team
• Detail-oriented with strong analytical and problem-solving skills
• Eloquent in English communication in both written and spoken
• Excellent communication and interpersonal skills
• Bachelor's degree in criminal justice, or a related field. Master's degree is desirable

At AYANA MidPlaza Jakarta, we are looking for a dedicated and charismatic Spa Receptionist to enhance our guest experience. As the first point of contact for our spa, you will play a crucial role in providing outstanding service to our guests, ensuring a seamless and exceptional spa experience. Your professionalism and attention to detail will be vital as you assist guests in navigating our spa services, while also managing appointments and inquiries with efficiency.

Responsibilities

• Greet and assist guests upon arrival, providing information about spa services and promotions.
• Manage appointment scheduling and maintain accurate records in our booking system.
• Process payments and handle transactions in compliance with company procedures.
• Respond promptly to guest inquiries via phone or email.
• Ensure the reception area is welcoming and organized, promoting an inviting atmosphere.
• Collaborate with the spa team to deliver outstanding guest service and satisfaction.

• Previous experience as a Spa Receptionist or in a customer service role within the hospitality industry.
• Exceptional communication skills and a friendly, professional demeanor.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Familiarity with appointment booking systems is a plus.
• High school diploma or equivalent; additional qualifications in hospitality are a plus.
• Willingness to work flexible hours including weekends and holidays.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA MidPlaza, Jakarta is on the lookout for an enthusiastic Waiter/Waitress Apprentice to assist our dining staff in providing excellent service to our guests. This role is a fantastic opportunity for passionate individuals looking to develop their skills in the hospitality industry.

Responsibilities

• Assist in preparing restaurant tables and ensuring cleanliness and organization
• Greet and seat guests, presenting menus and providing information about specials
• Take food and drink orders accurately
• Serve food and beverages promptly, ensuring high standards of service
• Communicate effectively with kitchen staff and other team members
• Provide recommendations and answer guests' questions regarding menu items
• Assist in maintaining a tidy dining area and replenish supplies as needed
• Support waitstaff during peak hours to ensure smooth operations

• Fresh graduates are welcome to apply
• Excellent customer service skills and a friendly demeanor
• Ability to work in a fast-paced environment with a positive attitude
• Strong communication and interpersonal skills
• Availability to work flexible hours, including evenings and weekends

TBA