MAIN RESPONSIBILITIES

Customer Relations

• Provides a friendly and personalized welcome for guests.
• Offers attentive service and adapts to any constraints guests may have.
• Heeds any remarks made by guests and ensures follow-up.
• Establishes good relations with guests, offering advice and fostering customer loyalty.

Professional Techniques / Production

Completes the following tasks:

• Prepare the point of sale and preparation areas.
• Welcomes guests and provides waiter service.
• Cleans and tidies the restaurant and prepares areas after closing.

• Before every work shift, learn about dish composition and any shortages.
• Organizes his/her work to suit fluctuations in numbers, events, and guests.
• Ensures the equipment used remains in good condition. 

Team management and cross-departmental responsibilities

Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet, etc)

Commercial / Sales

• Is attentive to and respects guests' needs.
• Helps increase customer loyalty through quality of service.
• Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms.
• Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offers.

1. Provide sales strategy by seeking corporate customers in Hospitality account
2. To execute sales calls to create new customer
3. Create new sales activities to achieve team revenue/ sales target
4. Business maintenance
5. Exploring new potential client
6. Building and maintaining relationships with existing clients in Hospitality sector

• Age 25 -38 years
• Candidate must possess at least Bachelor's Degree in any field or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Good communication and negotiation skills
• Able to work under pressure and independent
• Target Oriented
• English Active
• Willing to Work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

AYANA Hospitality is currently seeking a talented and highly analytical individual to join our team as a Revenue Analyst. As a leading hospitality company, AYANA Hospitality is committed to providing exceptional service and experiences to our guests. This is an exciting opportunity to be part of a dynamic and fast-paced organization.

Revenue Analyst will play a key role in analyzing financial data to identify revenue trends, optimize pricing strategies, and forecast future revenue performance. Revenue Analyst will collaborate with cross-functional teams to drive revenue growth and support strategic decision-making.

Responsibilities

• Conduct detailed revenue analysis using sales records, market data, and other sources to identify trends and insights.
• Develop accurate revenue forecasts and budgets based on historical data and market trends.
• Monitor and report on actual revenue performance against forecasts, identifying areas for improvement or risk mitigation.
• Collaborate with sales, marketing, and finance teams to optimize pricing strategies and maximize revenue opportunities.
• Prepare regular reports and presentations for senior management, highlighting revenue performance and actionable recommendations.
• Drive process improvements to streamline revenue reporting and enhance revenue generation processes.
• Conduct ad hoc analysis and special projects as required to support strategic initiatives.

• Bachelor's degree in Math or a related field.
• Minimum of 2 years of experience in revenue management, data analysis, or a related field.
• Excellent analytical skills with a strong math background, including statistical analysis and quantitative methods.
• Strong proficiency in data analysis and experience with financial modeling.
• Excellent analytical skills with attention to detail and the ability to derive insights from complex data sets.
• Effective communication and presentation skills, with the ability to convey complex information to stakeholders.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Experience working in the airline or hospitality industry is a plus.