About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

What You Will Do:

• Design, develop, and maintain backend systems and services using Golang.
• Build and maintain efficient and scalable RESTful APIs.
• Collaborate with the database team to optimize PostgreSQL schemas and queries.
• Implement unit tests to ensure code stability and reliability.
• Deploy and maintain backend systems on AWS infrastructure.
• Work closely with frontend developers to integrate APIs.
• Participate in improve development processes.

• Proficient in Golang with 2+ years of experience.
• Experience in developing RESTful APIs.
• Strong understanding of database design and development with PostgreSQL.
• Familiarity with AWS for cloud platform services (ECS, LAMBDA, etc).
• Ability to write unit tests to ensure code quality.
• Familiarity with version control systems (e.g., Git).

Soft Skill:

• Strong problem-solving skills and attention to detail.

• Ability to collaborate with cross-functional teams.
• Excellent communication skills, both written and verbal.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

What You Will Do:

• Implement user interfaces based on designs from Figma or similar tools.
• Develop and maintain responsive, user-friendly web applications using React.js.
• Collaborate with backend developers to integrate APIs.
• Ensure high-quality code by writing tests and following best practices.
• Optimize the UI for performance and scalability.
• Follow and contribute to the Minimals.cc design system.
• Stay updated on frontend development trends and tools.

• Proficient in React.js with 2+ years of experience.
• Strong understanding of modern JavaScript (ES6+) and TypeScript.
• Experience with state management libraries (e.g., Redux).
• Proficient in creating responsive and accessible UIs using HTML5, CSS3, and frameworks like TailwindCSS or Material-UI.
• Experience in slicing designs from Figma or any other UI/UX design tool.
• Familiarity with consuming RESTful APIs and WebSocket communication.
• Knowledge of frontend testing frameworks (e.g., Jest, React Testing Library).
• Familiarity with Minimals.cc design system.
• Experience with build tools like Webpack, Vite, or Parcel.
• Familiarity with version control systems (e.g., Git).

Soft Skills:

• Strong attention to detail in UI/UX implementation.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. Our goal is to leverage Telkomsel's digital assets to develop innovative cross-sectoral digital solutions, empowering Indonesia's digital economy.

Key Responsibilities:

• Design, develop, and maintain fullstack applications using Golang and React.js.
• Build scalable and optimized RESTful APIs for backend services.
• Create responsive user interfaces and integrate them with backend systems.
• Collaborate with designers to implement UI/UX designs from Figma or similar tools.
• Deploy and manage applications on AWS infrastructure.
• Write unit tests to ensure code quality and reliability.
• Optimize both backend and frontend components for performance.
• Stay updated with fullstack development trends and best practices.

• Proficient in Golang for backend development and React.js for frontend development with 3+ years of fullstack experience.
• Strong experience with PostgreSQL, including database schema design and optimization.
• Deep understanding of RESTful API development and integration between backend and frontend.
• Familiarity with AWS for cloud platform services.
• Proficient in implementing responsive and accessible UI components.
• Familiarity with Figma or other UI/UX design tools for design collaboration.
• Experience with containerization (Docker) and orchestration tools (Kubernetes) is a plus.
• Familiarity with version control systems (e.g., Git).

Soft Skills:

• Proven ability to manage both backend and frontend development tasks efficiently.
• Strong problem-solving and debugging skills.
• Excellent communication skills for cross-team collaboration.

Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and business objectives. To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff,  taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community

• Follow up new business opportunities and setting up meetings with potential customers/ end-users/ influencers/ authorities/ industry associations.                                                                                         
• Communicate new product and solution developments to prospective client, providing feedback to the sales organization and management.                                                                                             
• Be the first contact to potential partners, planning and preparing presentations and coordinating further activities in the organization to achieve tighter relations with potential prospects.       
• Analyze opportunities in new verticals, markets and business models to increase sales, profitability and market share.                                                                                             
• Responsible to represent the interests of ST.                                                                                          
• Develop and implement ST sales strategy in the respective area to grow the business with new customers.            
• Coordinates the assigned activities and implements and maintains all project related support activities from other Bosch departments.                                                                                            
• Responsible for creating prospects and end-user relations/ relationship management.                          
• Overachieving the given sales targets with new customers in the area.                                                  
• Market and competitor analysis for economic facts. Collecting and updating information continuously. 
• Coordination between Sales team and new business partners.                                                    

Join AYANA Hospitality as a Front Desk Supervisor at our prestigious AYANA Midplaza in Jakarta! In this key role, you will lead the front desk team to deliver an exceptional guest experience from the moment they arrive until they depart.

Your responsibilities will include overseeing front desk operations, managing guest check-ins and check-outs, addressing guest inquiries and complaints, and ensuring all front desk staff provide excellent service. Additionally, you will be responsible for training and mentoring team members and ensuring compliance with hotel policies and procedures.

If you are a passionate leader with a commitment to hospitality excellence and a knack for creating memorable experiences for our guests, we want to hear from you!

• Proven experience as a Front Desk Supervisor or similar role in hotel management
• Strong leadership and communication skills
• Familiarity with hotel management software, particularly OPERA
• Excellent problem-solving skills and the ability to work under pressure
• A degree in Hospitality Management or related field is preferred

Helping Steward and Banquet team to prepare food stall and meeting room for (6 Month Periode)

You will:

• Work closely with the product manager and designers to build new and key features for Carousell on Android that power the growth and success of buyers and sellers. 

• Analyze and optimize performance and reliability of the Android app by working closely with your Android teammates.

• Focus on Android design principles and making the app works intuitively.

• Take full ownership of projects from design discussion through to implementation and deployment.

• Write clean, modular and functionally correct code with unit tests. 

• Analyze and optimize performance and reliability of the Android app. 

• Participate in code reviews to maintain a high-quality code culture.

Laki2 atau perempuan

Pengalaman min 2 - 3 tahun

Menguasai bahasa inggris atau bahasa asing lain

Mengerti VHP Sistem

Memiliki jiwa kepemimpinan dan bisa bekerja secara team

lebih di utama di medan atau mau tinggal di medan

Min D3 Perhotelan

• Integration of mobile sites, using internally developed frameworks and systems
• Integration of billing systems based on different APIs
• Maintain existing sites and systems
• Provide technical support on existing projects
• Debug and fix technical issues during integrations

· Responsible in directing, coordinating and monitoring the overall Front Office Operation as directed by the Front Office Manager to meet the service standards of the Hotel.

· Direct the Front Office Operation on the absence of the Front Office Manager

· Assist the Front Office Manager in supervising, organizing, directing and coordinating the staff and activities of the Front Office

· Do a daily inspection and control to all Front Office section at least 60% of the time; ensure that Front Office Employees perform their daily duties according to required standards

· To Plan and prepare work schedules for Front Desk Manager, Reservation Supervisor, Chief Operator, Bell captain and Business center Secretary

· Authorize the acceptance of traveler cheques, cash advance, rebates, paid out, refunds on the basis of established procedures

· To work closely with and inform the Front Office Manager of any unusual activities that occur daily

· Monitor and control the rooms situation in connection with reservations, daily occupancy and rooms availability to ensure maximum revenue through effective yield management

· Make sure that each section head at the Font Office Department attends the daily meeting chaired by FOM of Assistant FOM

· Be familiar with all Accounting Standards and Procedures pertaining to rooms revenues and advice staff concerned to adhered to them in daily operations

· Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.

· Participate in the inspection and checking the preparation for VIP's and ensure that they will receive proper treatment as VIP during their stay within Hotel

· Monitor and establish, improve or delete the existing standard and procedures to have more efficient and effective system in order to maintain or improve service and guest satisfaction at the Front Office Department. Consult with Front Office Manager prior to doing so

The End-to-End Logistics Manager is a leadership role responsible for overseeing customer service, logistics, and export-import activities to ensure smooth and efficient operations that meet business objectives. This role is pivotal in driving operational excellence, improving customer satisfaction, and achieving cost and quality targets. The incumbent will work cross-functionally to develop and execute strategies that enhance supply chain processes and ensure compliance with internal and external standards.

Accountabilities:

Customer Service

• Develop and implement efficient business processes for order processing, fulfillment, and returns.
• Oversee effective management of customer complaints, ensuring timely resolution and improved satisfaction.
• Monitor and enhance customer service performance through key service performance indicators.
• Partner with logistics, warehouse, and quality teams to ensure timely deliveries and maintain inventory quality.
• Drive customer-centric initiatives, collect and analyze customer feedback to identify and implement improvements.
• Build a high-performing customer service team with a succession plan and flexible organization structure.

Logistics

• Manage and safeguard company assets, including inventory and equipment, ensuring accuracy and adherence to HSE policies.
• Plan and control storage and transportation of products, ensuring cost-effectiveness and efficiency.
• Lead continuous improvement initiatives in logistics processes, leveraging technology and redesigning systems.
• Ensure effective inventory management, including FIFO/FEFO practices, and compliance with quality and safety standards.
• Manage relationships with transporters and third-party warehouses to optimize logistics costs and performance.
• Strategically plan and manage logistics, warehousing, and transportation to meet customer satisfaction and financial goals.
• Develop and implement policies to maintain a high standard of HSE, quality, and productivity in warehouse and distribution operations.
• Monitor non-conformance reports, corrective actions, and improvement measures to enhance the quality system.

Export-Import (EXIM)

• Ensure EXIM activities comply with internal policies, external regulations, and international standards.
• Monitor accurate declaration of import/export documentation, including HS codes, origin, and value.
• Manage EXIM KPIs, such as clearance time, duty drawbacks, and reporting accuracy.
• Collaborate with customs, brokers, and other external stakeholders to streamline processes and reduce costs.
• Review and validate EXIM documentation to avoid unnecessary expenses.
• Support compliance standards through effective use of systems such as SAP.
• Represent the company in tax disputes, customs audits, and other external engagements.
• Prepare and present regular reports to finance and other stakeholders.

• Working with TCS leads and development team to deliver changes/functionality/Bug Fix.
• Works with the business functions to understand their business strategic & roadmap and ensures that the associated IT elements in the delivery plan is aligned.
• Works with Scrum team for specific sprints ensuring resolution of IT related impediments and support completion of sprint goals.
• Drive offshore team to meet project targets, KPIs and timeline
• Collaborates with wider IT teams i.e. security, Software Asset Management etc to ensure that enterprise standards are adhered to in the workstreams.
• Facilitate communication between various functions in the organization and drive cross-functional synergies.
• Provide inputs to technology, platform, and product roadmaps based on insights from global technology trends.

• Vocational diploma or degree in hospitality or at a hospitality studies management school or anyone with a significant experience as customer service or reception position
• At least have 1 years experience as FDA or fresh graduate with majoring hospitality welcome to apply
• Good communication skills and able to using PowerPro
• Languages: proficiency in English is a mandatory, both verbal and written and a third language would be an added advantages
• Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all subordinates
• Well-groomed and have a pleasant disposition

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check in, respond to requests and settle accounts while providing exceptional service.
• Take the initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Deskripsi Pekerjaan

• Merancang, mengembangkan, dan memelihara frontend dan backend aplikasi serta web sesuai kebutuhan bisnis
• Membangun dan mengelola database serta server backend, menyusun kode yang efisien dan aman, serta memastikan performa aplikasi
• Mengintegrasikan aplikasi dengan layanan eksternal dan API pihak ketiga, serta berkolaborasi dengan tim untuk mencapai tujuan project
• Memperbarui pengetahuan tentang teknologi dan tren pengembangan perangkat lunak serta menerapkan praktik pengembangan yang aman

Tanggungjawab:

1. Merancang database
2. Merancang alur sistem
3. Testing system
4. Melakukan debugging
5. Membuat dokumentasi project
6. Mengelola backend untuk existing system
7. Kolaborasi dengan frontend developer

Kualifikasi:

1. Pria/wanita
2. Pendidikan Minimal SMA/SMK
3. Berpengalaman dalam membangun frontend website
4. Mampu masuk ke sistem existing
5. Dapat bekerja sama dengan tim
6. Clean code
7. Memahami testing system menggunakan unit test
8. Bersedia bekerja dengan sistem hybrid

• Develop and maintain mobile applications using native technologies (Java/Kotlin).
• (Mengembangkan dan memelihara aplikasi seluler menggunakan teknologi native seperti Java/Kotlin.)
• Implement UI/UX designs for mobile platforms.
• (Mengimplementasikan desain UI/UX untuk platform seluler.)
• Collaborate with back end developers to ensure seamless integration of APIs.
• (Berkolaborasi dengan pengembang back end untuk memastikan integrasi API yang lancar.)
• Optimize mobile applications for performance and scalability.
• (Mengoptimalkan aplikasi seluler untuk kinerja dan skalabilitas.)
• Use version control systems (Git) to manage code changes.
• (Menggunakan sistem kontrol versi (Git) untuk mengelola perubahan kode.)
• Continuously improve mobile applications based on user feedback and new technologies.
• (Terus meningkatkan aplikasi seluler berdasarkan masukan pengguna dan teknologi baru.)

• Create, manage, and integrate databases to ensure optimal functionality. (Membuat, mengelola, dan mengintegrasikan basis data untuk memastikan fungsionalitas yang optimal.)
• Develop and maintain software using back end frameworks. (Mengembangkan dan memelihara perangkat lunak menggunakan framework back end.)
• Integrate and manage APIs to support front end functionality. (Mengintegrasikan dan mengelola API untuk mendukung fungsionalitas front end.)
• Ensure web server and cloud technologies are optimized and secure. (Memastikan teknologi server web dan cloud teroptimasi dan aman.)
• Manage content management systems (CMS) and ensure content delivery meets project requirements. (Mengelola sistem manajemen konten (CMS) dan memastikan pengiriman konten sesuai dengan kebutuhan proyek.)
• Collaborate with front end developers and other stakeholders to deliver a smooth, secure experience. (Berkolaborasi dengan pengembang front end dan pemangku kepentingan lainnya untuk memberikan pengalaman yang lancar dan aman.)
• Implement security measures and monitor systems for vulnerabilities. (Menerapkan langkah-langkah keamanan dan memantau sistem terhadap kerentanan.)

Responsibilities

• Create new program and modification as required by business unit
• 
  
• Prepare system solution on root cause as preventive action
• 
  
• Create all necessary program documentations based on standards
• 
  
• Perform 24 hours to support on investigation adn recovery of production problem that involving application failure
• 
  
• Prepare progress reports for all work performed

Requirements

• Have around 2 years as IT Application Programmer or Software Engineer, specifically with Banking./Finance background
• 
  
• Experienced on JAVA Programming & Familiar with Spingboot orNodejs (Express.js) or GO
• 
  
• Experiences in Backend Development
• 
  

Title: Front Desk Agent 

Reports To: Front Desk Supervisor/Front Office Manager 

Supervises: None  

General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. 

Specific Responsibilities: 

• Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.  Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 

• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. 

• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. 

• Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. 

• Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. 

• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. 

• Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service. 

• Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. 

• Maintains a friendly, cheerful and courteous demeanor at all times. 

• Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. 

• Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales. 

• Relays art exhibition information to guests. 

• Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. 

• Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. 

• Performs other duties as assigned, requested or deemed necessary by management. 

• Knows standard cash handling procedures and knowledge of computerized cash register systems. 

• Must be fluent in English. 

• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. 

• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. 

• Standard office equipment including but not limited to:  telephone, copier, cash register, PC, fax machine, and PBX machine. 

• Must pass a background check. 

Education/Formal Training 

• High School diploma or equivalent 

Experience 

• Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.  

• Design and develop advanced, feature-rich, and visually appealing front-end components for iOS applications
• Collaborate with UI/UX designers to ensure seamless integration of design and functionality
• Implement clean, maintainable, and reusable code following best practices
• Optimize applications for performance, scalability, and responsiveness
• Work with back-end developers and API architects to integrate front-end interfaces with server-side logic
• Conduct code reviews, debug issues, and resolve bugs to ensure high application quality
• Stay updated with the latest iOS development trends, technologies, and frameworks
• Provide mentorship and guidance to junior developers, fostering a culture of learning and innovation
• Participate in sprint planning, task estimation, and technical discussions as part of the Agile development process

• Develop responsive and efficient user interfaces
• Implement UI/UX designs with high-quality frontend code
• Ensure application compatibility and performance across various devices and browsers
• Guide junior Frontend Developers in using the latest frontend technologies
• Manage and optimize frontend development processes for efficiency
• Collaborate with backend teams for seamless integration
• Prepare and maintain technical documentation for frontend code
• Manage and address frontend application performance issues
• Contribute to the design and development of reusable UI components

• Develop and manage efficient and secure backend systems
• Design and implement scalable and efficient backend architectures
• Develop and maintain APIs and server-side services
• Optimize backend system performance and response
• Manage and maintain databases, ensuring data integrity and security
• Collaborate with frontend teams for seamless integration
• Prepare and maintain API and system architecture documentation
• Guide junior Backend Developers in development and troubleshooting
• Develop and implement testing and validation strategies for backend systems
• Proactively identify and address backend-related technical issues
• Collaborate with QA teams to ensure system quality and performance

• Membuat, mengelola, dan memperbarui dashboard interaktif menggunakan Power BI sesuai kebutuhan bisnis
• Menyusun dan mengelola model data yang efektif dan efisien
• Melakukan ekstraksi, transformasi, dan pemuatan data (ETL) dari berbagai sumber ke Power BI
• Mengubah data mentah menjadi visualisasi yang informatif dan mudah dipahami.
• Membantu tim dalam membuat keputusan berbasis data melalui laporan analitik yang relevan
• Memastikan performa laporan dan dashboard optimal dengan menerapkan teknik terbaik dalam pengelolaan data
• Mengidentifikasi dan memecahkan masalah teknis terkait laporan atau dashboard
• Bekerja sama dengan pemangku kepentingan (stakeholders) untuk memahami kebutuhan bisnis dan menerjemahkannya menjadi solusi data
• Menerapkan dan memelihara kebijakan keamanan data sesuai dengan standar organisasi