Exely is a global IT company specialising in online solutions and websites for the hospitality industry. We help hoteliers increase direct sales and automate operations. With a customer base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to providing exceptional customer service and support. Our distributed team works from 20 countries and speaks over 35 languages, providing an exceptional opportunity to share global experience.

We are currently seeking an Administration & HR Support Officer to join our team. As an Administration & HR Support Officer, you will play a crucial role in ensuring the smooth running of our office operations and providing support to our HR department. This is an exciting opportunity to contribute to the success of our company and develop your skills in administration and HR.

Responsibilities

1. Petty Cash Management & Purchasing:

• Oversee petty cash expenditure, allocating expenses among different departments as necessary;
• Monitor and reconcile petty cash transactions, ensuring accuracy and compliance with company policies;
• Prepare detailed monthly reports on petty cash expenditures;
• Manage purchasing activities, including office supplies, equipment, furniture, and other necessary goods;
• Process monthly utility and insurance premium payments, and liaise with vendors for procurement needs;
• To control Hotel unpaid invoices and following up on payments by contacting the PIC of the hotel and generating reports;
• Assist with various tax processes of the Indonesian office.

2. Employee Benefits Administration:

• Maintain and update employee records for BPJSTK, BPJS Kesehatan, and Medical Insurance;
• Register new employees with relevant benefits providers and ensure timely payments;
• Organize monthly payments for BPJS Ketenagakerjaan and BPJS Kesehatan, and annual payments for Medical Insurance.

3. Administrative Support:

• Review the business trip proposal and its compliance with company policies and assist with the business trip preparation/process;
• Review and process reimbursement submissions for business trips and other activities;
• Maintain and update the Indonesia database as necessary. 

4. HR Supports:

• Coordinate creating and delivering Welcome Packs for new employees, including vendor research, negotiation, and budget management;
• Keep the welcome pack database updated with relevant information;
• Assist the Indonesian office and HR department with other requested tasks related to Indonesian operations and HR projects.

• Bachelor's degree in Business Administration, Finance, or a related field;
• Knowledge of Indonesian labor law, tax, and regulations is a plus;
• 1+ year of proven experience in Office Management or HR Support roles;
• Proficiency in English and native in Bahasa Indonesia;
• Excellent organizational and multitasking abilities;
• Desire to develop and improve your skills on an ongoing basis, attentiveness, responsibility, passion for work;
• Proficiency in Microsoft Office Suite;
• Willingness to work full-time from Monday to Friday in the office;
• Based in Bali.

• Competitive salary based on experience;
• Medical insurance;
• Laptop and headset for work;
• Great room for growth within the company;
• Fast-paced, ever-growing start-up environment with full support from the established international team;
• Business trips across APAC region.

The vacancy provides an excellent opportunity for development in several areas (administrative and creative tasks), where you will be able to gain experience both in paperwork and communication with colleagues, customers and suppliers.

If you're ready for it, apply for the vacancy.

Would your friends say you have an unusual obsession with spreadsheets, numbers, and data?

Do you possess uncanny analytical skills and are you unafraid to raise your voice to improve our financial sustainability?

We are seeking a detail-oriented and proactive Finance Assistant to support Gardens of the Sun in various financial and administrative tasks. The ideal candidate will have a strong understanding of financial models, principles and procedures; business analytics; excellent organizational skills; and the ability to multitask effectively. As Finance Assistant, you will work closely with the Finance & General Affair Manager as well as collaborate with other departments to contribute to the overall financial health of the company.

If this sounds like you, we'd love to hear from you!

This role will be a full-time WFO position for 40 hours and 5 days a week. You’ll be working from our studio in Denpasar, Bali.

Expected start date: Immediately

Main responsibilities

1. Assist in managing the day-to-day financial operations, including preparing payments for bills, managing the cash book, and maintaining the petty cash box for daily expenses.
2. Record and reconcile outgoing expenses, ensuring accuracy and completeness in financial records.
3. Assist with financial reporting tasks, including preparing and analyzing financial reports, budgets, forecasts, and risk mitigation plans for the company's financial sustainability.
4. Monitor and evaluate the performance of our product sales to manage sale strategies and make recommendations for adjustments.
5. Conduct competitive market analysis to identify opportunities for growth and improvement.
6. Collaborate with Finance & GA Manager to develop and implement financial policies, procedures, and internal controls to ensure compliance and mitigate financial risk.
7. Support in fulfilling tax reports and other custom reports as required by regulatory authorities or internal stakeholders.
8. Provide support during external audits and tax filings, including coordinating with auditors and tax advisors as needed.
9. Stay updated on relevant accounting regulations, tax laws, and industry best practices to ensure compliance and contribute to continuous improvement initiatives.
10. Perform other finance and administrative tasks as assigned by the Finance & GA Manager to support the smooth functioning of the finance department and achieve organizational objectives.

NOW LET’S TALK ABOUT YOU

• You’re a data enthusiast and a meticulous person, ensuring no detail, however small, escapes your keen eye.
• You have strong analytical and problem-solving skills.
• You have excellent communication and interpersonal skills and are comfortable with voicing your opinions to your superiors backed by data for the improvement of our processes.
• You’re fluent in accounting and financial systems, especially Jurnal and Excel, and have no trouble mastering new systems and procedures as well as being able to quickly adapt to changes.
• You manage to prioritize your tasks smoothly and manage your time effectively.
• You're a self-starter, ready to take on any task independently and see it through to completion, all while communicating and collaborating within a team environment.
• You commit to maintaining confidentiality and integrity in handling financial information.
• You hold at least a Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, preferably with prior experience in a finance modelling or accounting role.

THIS POSITION IS NOT FOR YOU IF YOU

• Aren’t a meticulous person or fail to see small details immediately
• Don’t have the analytical skills to present a financial model 
• Have trouble communicating clearly and directly with superiors and different teams
• Can't take constructive feedback and use it to improve your work and processes
• Don't have the ability to work independently without constant direction
• Aren’t looking for a long-term position
• Aren’t based in Bali
• Are looking for a fully remote position

This is what makes Gardens of the Sun your dream place to work - and why no one ever wants to leave our team:

• Flexible working hours
• Opportunities for part-time or remote work
• You’ll be working from our lush and green Bali studio in a collaborative, young, and fun-loving team
• Employee discounts
• No dress code
• 20 days of annual leave, on top of national holidays
• An equal opportunity environment that encourages you to learn and grow

1. Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
2. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
3. Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
4. Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
5. To set up the target and drive the team to achieve upsell program on Villa, Transportation, SPA and F&B
6. Maintain inter-departmental relationships to ensure seamless customer service
7. Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
8. Schedule and regularly conducts routine inspections of areas under his/her control
9. Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
10. Know system recovery procedures
11. Interpret computer reports
12. Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
13. Continually check the accuracy of guest in house account
14. Approve upgrades and special amenities
15. Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
16. Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
17. Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
18. Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
19. In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
20. Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
21. Works with Talent and Culture on manpower planning and management needs.
22. Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
23. Maintain good relation with vendor and local community.