AYANA Hospitality is looking for a proactive and dedicated Assistant Human Resources Manager to join our team at AYANA Komodo. In this role, you will support the Human Resources Manager in all HR-related functions and contribute to creating a positive work environment that fosters employee engagement and retention. Your responsibilities will include assisting in recruitment, conducting orientation programs, managing employee records, and supporting various HR initiatives. The ideal candidate will have a strong foundation in HR practices, excellent communication skills, and a passion for promoting a supportive workplace culture.

Responsibilities:

• Conduct employee onboarding and orientation programs to ensure a smooth transition for new hires
• Maintain accurate and up-to-date employee records and HR documentation
• Support the execution of performance management processes, including feedback and coaching
• Assist in the development and implementation of HR policies and procedures
• Handle employee inquiries and provide support on HR-related issues
• Assist in organizing employee engagement activities and recognition programs
• Contribute to compliance with labor laws and regulations

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1 year of experience in assistant human resources manager or 3 years at supervisor level within the hospitality sector (prefer 5-star hotel)
• Familiarity with HR practices, policies, and labor laws
• Excellent interpersonal and communication skills
• Strong organizational skills with attention to detail
• Ability to handle sensitive information with confidentiality
• Proficient in MS Office and HRIS systems

• Menunrus dan merekap cuti karyawan
• Payrol
• Employee relationship
• Society Relationship
• CSR
• BPJS Kesehatan & Ketenagakerjaan
• Pengurusan Documen Perijinan
• Staff Actifities

Definisi Job Function Human Capital:

Menjalankan fungsi pengelolaan sumber daya manusia (human capital) perusahaan mulai dari penyusunan struktur organisasi dan perencanaan tenaga kerja, pengelolaan rekrutmen karyawan, pengelolaan karir karyawan, pengelolaan pelatihan dan pengembangan human capital, employee assessment, pengelolaan strategi dan kebijakan human capital, pengelolaan compensation & benefit, operasional hingga kontrol dan monitoringnya.

Jurusan yang dipersyaratkan:

Administrasi, Manajemen, Business Administration, Ilmu Hukum, Human Resources Management, Organization Design Development, Psikologi, Teknik Industri

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 years of experience in HR or General Affairs.
• Proven knowledge of HR practices and general office administration.
• Excellent communication, interpersonal skills and able to do multitask.
• Familiar with MS Office and HR software (e.g. HRIS) is an advantage. 
• Good command of English (spoken and written) and computer literacy.

HCBP/HRBP :

Bertanggung jawab atas hal yang terkait dengan Human Capital meliputi proses Recruitment, Payroll, Training dan administrasi kekaryawanan

Melakukan coaching & controlling kepada subordinate (HC Personalia & HC training)

• Assist in ensuring the Human Resources department complies with all corporate, regional, and hotel policies and procedures, and the Indonesian governmental regulations pertaining to employee benefits.
• Organize and maintain employee benefit records.
• Assist in disseminating information affecting employee benefits and administration.
• Process proper paperwork for the enrolment of employees and their defendants in the BPJS Ketenagakerjaan program.
• Assist in processing employee terminations.
• Process status change forms and assist in monitoring eligibility for vacations, paid sick leave, holidays and leaves of absence.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Trouble-shoot benefit claim problems and employee concerns through communications and the application of the AYANA Resort Company’s philosophy of service.
• Reconcile and process monthly insurance premium statements.
• Provide benefits information and assist in administering intercompany transfers.
• Assist in general Human Resources functions with clerical supports duties.
• Coordinate employee Discounted Rooms program.
• Total and record earned vacation hours.
• Prepare periodic reports and conduct audits of benefit levels, usage and rates with the assistance of Human Resources Director and Assistant Direction.
• Update employee data according to information listed on respective Status Change Form.
• Prepare monthly employee birthday list.
• Organize a monthly employee birthday party.
• Prepare and send correspondence on job offers to specified applicants.
• Prepare 90-day probationary review notifications and distribute to department managers.
• Prepare monthly departmental payroll records and submit to paymaster.
• Perform all other duties as assigned.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion.

• Has experience in a similar position at a 5-start Resort.
• Has Good communication and interpersonal skill
• Has excellent Leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's qualification.

AYANA Hospitality is seeking an experienced and dynamic Human Resources Manager to join our team at AYANA Komodo. As the Human Resources Manager, you will play a critical role in managing all aspects of the HR function to support the growth and success of our hotel. You will be responsible for developing and implementing HR policies and procedures, overseeing recruitment and onboarding, managing employee relations, and ensuring compliance with all relevant labor laws and regulations. The ideal candidate will have a strong background in HR management, excellent interpersonal skills, and a passion for fostering a positive and inclusive work culture.

Responsibilities:

• Develop and implement HR policies and procedures in alignment with company goals and values
• Oversee the recruitment and selection process, including sourcing and interviewing candidates
• Manage the onboarding process and ensure a smooth transition for new hires
• Handle employee relations issues and provide guidance on conflict resolution
• Implement performance management processes, including conducting regular evaluations and providing feedback to employees
• Ensure compliance with all labor laws and regulations
• Manage employee benefits programs and ensure effective communication to employees
• Collaborate with department managers to support their HR needs and provide guidance on HR-related matters
• Stay up-to-date with HR trends and best practices to continuously improve HR processes and programs

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR management, preferably in the hospitality industry
• Strong knowledge of labor laws and regulations
• Experience in recruitment, onboarding, and performance management
• An assertive leader, process driven with a high degree of compliance
• Excellent critical thinking skills
• Experience in at least one remote location in a leadership role