• Memberikan support / supervisi terkait produk dan teknis pemasangan produk kepada pelanggan, baik untuk segment Project maupun Retail.

• Mendiagnosis dan menyelesaikan masalah teknis yang dihadapi oleh pelanggan secara efisien dan efektif.
• Memberikan training produk, baik kepada team internal perusahaan maupun eksternal perusahaan.
• Bekerja sama dengan pihak pabrik maupun pihak ke 3 untuk melakukan pengujian produk sesuai dengan kebutuhan Perusahaan.
• Melakukan kunjungan reguler ke project maupun retail sebagai bentuk after sales service.

• Pendidikan minimal S1 Teknik Sipil, Material Science, atau program studi terkait
• Pengalaman kerja minimal 3 tahun sebagai technical support dari industri building material
• Memiliki kemampuan komunikasi dan presentasi yang baik.
• Memiliki kemampuan analisa dan problem solving yang baik.
• Bersedia bekerja di Surabaya dan siap untuk melakukan perjalanan dinas jika diperlukan.

1. Prospecting and leads generation
2. Build relationship with potential and existing customer
3. Sales presentation and demonstration
4. Close deals to meet or exceed sales target
5. Collaboration with internal and/or external stakeholders

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/)

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are currently seeking a dedicated and detail-oriented Agribusiness Operation Support to join our team. The Agribusiness Operation Support will play a crucial role in ensuring a smooth and efficient operation of our agribusiness activities. This position will work closely with the operations team and provide support in various operational aspects related to agribusiness.

What will you do but not limited to:

• Assist in managing day-to-day operations of the agribusiness activities.
• Responsible for recording inbound and outbound activity transactions
• Ensure compliance with relevant regulations, documents and quality standards in all agribusiness operations.
• Provide support in the preparation of reports, presentations, and other documentation related to agribusiness operations.
• Assist in the coordination and management of inventory and supply chain for agribusiness products.
• Coordinate with internal teams and external stakeholders to ensure the smooth execution of agribusiness activities.

• Bachelor's degree in Business Administration, Business Management, Agribusiness, Animal Husbandry, or a related field.
• Minimum 1 years of experience in operations or related roles, preferably in the agriculture, agribusiness and/or poultry industry.
• Attention to detail and ability to work with accuracy.
• Excellent organizational and time management skills.
• Strong understanding of agribusiness operations and processes will be a plus point
• Have own vehicle and its license
• Proficient in using MS Office applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Willingness to learn and adapt to new processes and technologies.

• Search and generate leads through multiple channels to build a strong pipeline. 
• Develop and implement sales strategies by offer McEasy Product to achieve sales targets and expand the customer base from various channels, whether by telephone, events, or providing offers to partners and resellers. 
• Conduct presentations and demos to PIC/decision makers from potential customers regarding the features and advantages of McEasy products. 
• Collaborate with internal teams to ensure smooth implementation and customer satisfaction.
• Update activities and dealing processes with customers/potential customers via CRM software. 

• Melakukan penawaran produk McEasy secara langsung ke calon customer
• Melakukan canvassing baik online maupun offline untuk menawarkan produk-produk McEasy
• Setting meeting discussion dengan perwakilan calon client untuk menjelaskan lebih detail terkait keunggulan dan fitur product Mceasy
• Melakukan follow up terkait penawaran yang telah dilakukan kepada calon clients.

• Melakukan penawaran produk McEasy secara langsung ke calon customer
• Melakukan canvassing baik online maupun offline untuk menawarkan produk-produk McEasy
• Setting meeting discussion dengan perwakilan calon client untuk menjelaskan lebih detail terkait keunggulan dan fitur product Mceasy
• Melakukan follow up terkait penawaran yang telah dilakukan kepada calon clients.