1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

Deskripsi Pekerjaan

1. Dokumen Kelengkapan Verifikasi

2. Periksa Ketersediaan ID Pengguna Klien

3. Periksa Data di Web Dukcapil

4. Periksa Apakah Klien Sudah Ada atau Belum (Cari Berdasarkan Nama)

5. Daftar Pembukaan Rekening Baru yang Tertunda

6. Periksa Tanda Tangan Klien untuk Pembaruan Data

7. Periksa Kelengkapan Data Pembaruan Klien

- Memiliki komunikasi yang baik

- Kemampuan Marketing Strategi, Negoisasi dan mampu menganalisa

- Terbiasa bekerja Target, dapat berkerjasama dengan Team maupun Individu

- Mampu bekerja secara Team

- Dapat memenuhi target penjualan

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Memiliki smartphone
• Fresh Graduate welcome
• Penempatan : PONOROGO

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Fresh Graduate Welcome
• Memiliki smartphone
• Benefit : Basic Salary, Insentif, BPJS KS & TK
• Penempatan : PONOROGO, PACITAN, TRENGGALEK

• Oversee daily warehouse operations, including receiving, warehousing and distribution.
• Ensure all logistics activities comply with regulatory and internal procedural requirements.
• Set up and maintain an efficient warehouse layout for optimal space utilization.
• Stock level monitoring, cycle count, and assist HOD in controlling B Goods and consignment products.
• Assist in developing and implementing logistics strategies to enhance operational efficiency.
• Prepare and present reports on logistics KPI and quality targets to upper management.

Deskripsi Pekerjaan

1. Menjawab panggilan telepon dan email dari pelanggan

2. Membantu pelanggan dengan pertanyaan tentang produk, status pesanan, dan pertanyaan umum lainnya

3. Menyelesaikan keluhan dan masalah pelanggan dengan cepat dan profesional

4. Mempertahankan sikap positif, empatik, dan profesional terhadap pelanggan

5. Memproses pesanan, pengembalian, dan penukaran dengan akurat

6. Menyimpan catatan rinci tentang interaksi dan transaksi pelanggan

7. Bekerja sama dengan anggota tim untuk memberikan layanan pelanggan yang luar biasa

8. Mengikuti kebijakan dan prosedur perusahaan

• Membuat dan menjalankan strategi pemasaran berkaitan dengan KOL
• Mengelola semua dokumen adm pembayaran, kontrak influencer
• Membangun hubungan baik dengan influencer
• Membuat dan mengembangkan konten bersama influencer
• Menegosiasikan biaya influencer yang sesuai dengan budget perusahaan
• Menganalisis, memantau, dan membuat laporan

• Mampu melihat potensi yang dimiliki oleh livestreamer
• Mencari livestreamer terbaik untuk bergabung

1. Mengajarkan bahasa Jepang
2. Mengajarkan adat istiadat orang Jepang
3. Membuat laporan pelatihan
4. Memberikan bimbingan konseling
5. Tugas lain terkait pelatihan

- Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.

- Menegosiasikan opsi pembayaran yang sesuai kepada nasabah

- Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.

- Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor

- Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat

- Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. - Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.

- Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

Deskripsi pekerjaan :

1. Mengembangkan, membangun, menguji, dan memelihara aplikasi/web perusahaan

2. Melakukan pemeliharaan sistem yang sudah ada

3. Melakukan monitoring server dan seluruh jaringan perusahaan

4. Menerapkan dan menjaga keamanan untuk melindungi integritas data

Sebagai trasleter dari Bahasa mandarin ke bahasa Indonesia atau dari bahasa indonesia ke bahasa mandari

Criteria for Sales Executive Position

• Minimum of 2 years of experience in a sales role within a 4-star or higher hotel.
• Proven ability to handle corporate accounts and establish strong relationships with business clients.
• Well-groomed and professional appearance, reflecting the high standards of a luxury hotel.
• Excellent verbal and written communication skills, with the ability to effectively engage with clients and internal teams.
• Fluent in English, both spoken and written (active and passive proficiency required).
• Maximum age of 35 years.
• Strong negotiation skills and ability to meet sales targets.
• Adept at using sales and PowerPro system.
• Ability to analyze market trends and provide insights for strategic planning.

sebagai operasional pengiriman barang dari lokasi Manufaktur ke Distribution Center.

memastikan barang aman sampai pada lokasi tujuan.

membantu proses perhitungan inventory Barang yang akan diterima dan dikirim.

• Input Data
• Membuat Laporan Harian, Mingguan, Bulanan & Tahunan
• Stock Opname
• Arsip
• Administrasi

• Manage , Drive and Control Planning activities - Demand Planning & PPC 
• Drive for effective logistics cost through any related logistic activity.
• Do improvement for all Planning & Logistics processes.
• Lead & support New product introduction projects which related to Supply Chain
• Lead & support project management, materials management, and logistics management.
• Maintain high service performance for product delivery.
• Responsible for setting the correct parameters for stock levels, related processes and control mechanisms for materials.
• Responsible for global freight forwarding and to provide optimum service at lowest cost.
• Review effectiveness of operating procedures, .
• Ensure compliance with government regulations.   
• Develops and accountable for department/sub function plans and performance and resources management..
• Identifies applications of functional knowledge and existing methodologies to resolve problems to meet long-range goals and objectives.
• Proactively communicate supply chain issues and provide alternatives.
• Partner with commercials to achieve sales goals.
• Train and provide development opportunities for staff.  Monitor and evaluate team members, and adjust training where needed.
• Attract, retain and develop high potential talent.
• Act as a team role model and change-agent.
• Positively lead and influence team members to partner together to achieve individual and business goals.
• Coordinate team efforts, create and manage a regional strategy and team operating plan.
• Local procurement management through sourcing, negotiation, and purchase
• Control inventory turn over & over aging materials.
• Strategic planning for RM & FG inbound & outbound.

• Create Workon (new customer, revised information, PSA)
• Create and maintain Sales order (In Advance, Credit and Project),
• Administration (registration vendor from customer, Provide (COO, COM, Warranty, Letter & Proforma Invoice, Order Confirmation)
• Collaboration with sales team, logistic team regarding delivery time

Menjual jasa pengiriman barang ke perusahaan (B to B) dengan target.

• Paham Bahasa Inggris (nilai tambah)
• Persuasive
• Terbiasa bekerja dibawah tekanan
• Professional, cekatan dan bertanggung jawab
• Bersedia melakukan dinas keluar kota
• Teliti

Responsibilities :

• Write efficient, reusable, and testable code following best practices and coding standards

• Participate in the development lifecycle, including requirements analysis, testing, deployment, and monitoring

• Make sure the data platforms and processes are running well both in data collection, integration and processing

• Monitor and manage data quality processes and data integrations

• Create back end application services

• Troubleshooting technical issues and/or help in technical improvement

• Document data operations and monitoring solutions in clear, concise guides

• Support end-to-end Project Deployments as required by business needs

• Work with the team professionals to set detail specifications for new applications or features

• Perform unit and integration testing before launch

• Work on cross-functional teams to troubleshoot and solve complex problems

• Providing technical support of Bosch Rexroth IoT Solutions.
• Analyzing the gap of technical requirement from customer.
• Working closely with international team for troubleshooting and technical support activity.
• Working hands-on with BR IoT kit to develop Industry 4.0 PoC Project.
• Working collaboratively with the team for marketing and media activity.
• Providing Technical training of Bosch Rexroth IoT Solution 

• Coordinating with universities to execute employer branding of company and maintain relationship with university students
• Design, artwork, layout and formatting, typesetting promotional material.
• Assist in conceptualizing and designing of digital media campaigns aligned with organization's goals.
• Assist end-to-end digital projects related to employer branding.
• Liaise with department teams to ensure brand consistency.
• Stay up-to-date with social media trend.
• Prepare, draft, and edit write-ups for readability and consistency.
• Proof reading and copy writing.
• Moderating streaming event shall necessary

• Responsible for the sales and marketing activity for Hydraulic and Factory Automation
• Achieving established goals.
• Support distribution channels to achieve sales growth.
• Provide Pre & Post-sales support to local partners (lead, contact, joint visit, complains, etc.)
• Manage partner commitments, including sales forecast and payment collection.
• To gain market information and undertake market studies and communicate it with Sales Manager.
• Superior product knowledge.
• Liaise with ordering team.
• Regular and periodic traveling might be required

• Manage both existing sales pipeline and the development of new business opportunities ( Service Business)
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
• Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices
• Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships
• Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals
• Maintain and share professional knowledge through education, networking, events, and presentations
• Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets
• Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals
• Motivate the team, track performance, and report metrics