Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate. 

• Establish innovative content formats, including Reels, TikTok, Shopee, Tokopedia, and Youtube Shorts to enhance brand visibility. 
• Present creative concepts and ideas to internal teams. 
• Ensure the contents are high-quality, aligned with brand identity. 
• Adjust content strategies based on data insights to improve performance.
• Stay up-to-date with industry trends and emerging platforms to ensure the brand remains innovative. 
• Maintain contents and projects are delivered on time within scope. 
• Engaging in animations and motion graphics to enhance video content and captivate viewers. 

• Conduct audit reconciliation and follow up to the related division
• Analyze a risk that occurs or may occurs in the company
• Able to analyze each risk based on its category and perform risk assessment
• Perform annual audit in accordance with the annual audit plan
• Conduct audit findings follow up to the auditee
• To ensure that reconciliations of petty cash are completed on a weekly basis
• To ensure that reconciliations of ATM Cash are completed on a timely manner
• To ensure all filling is done in a timely and accurate manner on a monthly basis
• Reports to the division head on all control and compliance issues as they arise for prompt actions to be effected
• Reviews the policy and procedure of the company
• Serves as liaison for all external audit and regulatory agencies
• Any other duties assigned

Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience. 

The role in a nutshell

In the role of Customer Support Manager, your primary focus will be onboarding, training, and guiding hoteliers to utilize our platform effectively. This includes providing prompt response and resolution to their queries, handling feedback, and collaborating with other departments including technical support team.

Are you passioned about helping people and building long-term relationship with them and becoming a part of fast-paced IT company? Apply for Customer Support Manager at Exely.  

As a Customer Support Manager, you will:   

• Guide hoteliers on navigating the Exely Solutions effectively (provide activation and training about our solutions to ensure smooth onboarding of hoteliers) 

• Offer strong and timely support by addressing hoteliers queries through calls and emails in a polite way (e.g., assisting with settings, checking parameters & new options suitable)  

• Manage hoteliers feedback and escalate it to the relevant department in order to provide personalized guidance and improve company processes  

• Ensure our solutions are functioning accurately on the hotelier's end and oversee the timely resolution of hoteliers requests in case of issues. 

To succeed in this role, you should have: 

• Based in Bandung, Indonesia;
• Minimum of one year in customer service, preferably within an IT company or call center 

• Experience in the hospitality or technology sector, particularly with hoteliers, is advantageous 
• Excellent communication skills and willingness to work in a team 

• Analytical mindset with the ability to make data-driven decisions 

• Skills for solving work tasks and optimizing processes 

• Results-oriented approach and ability to work in a dynamic environment 

• Proficient in Bahasa Indonesian as a native language, and advanced level of English 

• Proficient in using CRM and computer software (JIRA)

• Knowledge of ticket and helpdesk systems would be advantageous. 

• Competitive salary based on experience;
• Bonuses based on your KPI after 03 months of probation;
• Laptop and headset for work after 03 months of probation;
• Health insurance after 03 months of probation;
• Start-up environment fast-paced and constantly growing, with full support from our established international team;
• You will have a dedicated manager, with onboarding and constant support;
• English Speaking Club with native teachers and colleagues from all over the world;
• Online & Offline camps, workshops and gatherings;
• Network with international colleagues through Random Coffee Program.

If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions 
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area 
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager 

bit.ly/MOJIcareer

• Memastikan semua materi promosi siap dan tayang sesuai dengan jadwal
• Memantau elemen-elemen grafis dan teknis selama siaran berlangsung

bit.ly/MOJIcareer

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

• Develop and execute effective sales campaigns, aligned with the sales leaders across the regions 

• Plan and coordinate client events, ensuring a seamless and engaging experience. 

• Craft compelling content for various channels, including email campaigns, social media, and internal communications. 

• Design visually appealing reports and presentations that effectively communicate key insights and data. 

• Analyze metrics from email campaigns and other marketing activities to measure effectiveness and identify areas for improvement. 

• Create persuasive sales materials that support our sales team in achieving their targets. 

• Ensure all presentations and materials are on-brand and maintain a consistent visual identity. 

• Stay updated on industry best practices and incorporate innovative approaches into sales strategies 

• Assist the Executive Chef in managing the day-to-day operations of the pastry kitchen, including workflow, scheduling, staffing, and training to ensure efficient and effective kitchen operations.
• Collaborate with the Executive Chef in developing new pastry recipes, menu items, and seasonal specialties that showcase innovation, creativity, and culinary excellence, while meeting guest preferences and dietary restrictions.
• Maintain high standards of quality and consistency in pastry production, including taste, texture, appearance, and portion size, conducting regular tastings, evaluations, and quality checks to ensure adherence to standards.
• Supervise chef de partie, pastry cooks, commis in their daily tasks, providing guidance, coaching, and training to ensure proper techniques, efficiency, and teamwork in pastry production.
• Assist in managing inventory and procurement of pastry ingredients, equipment, and supplies, including monitoring stock levels, controlling costs, and ensuring freshness and availability of ingredients for production.
• Oversee the production and presentation of pastry and dessert items, including baking, cooking, decorating, and finishing techniques, ensuring consistency, accuracy, and excellence in execution.
• Collaborate with F&B Service teams to support pastry production for special events, including menu planning, preparation, and execution to meet event specifications and guest expectations.
• Ensure compliance with hygiene and safety standards in the pastry kitchen, including proper handling of ingredients, cleanliness of equipment and work surfaces, and adherence to food safety regulations.
• Interact with guests in a professional and engaging manner, responding to inquiries, accommodating special requests, and providing recommendations or explanations about pastry menu items and ingredients.

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

• Provide sales strategy by seeking corporate customers in Financial Services & Banking Sector
• To execute sales calls to create new customer
• Create new sales activities to achieve team revenue/ sales target
• Business maintenance
• Exploring new potential client
• Building and maintaining relationships with existing clients in Financial Services & Banking Sector

• Age 25 -38 years
• Candidate must possess at least Bachelor's Degree in any field or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Good communication and negotiation skills
• Able to work under pressure and independent
• Target Oriented
• English Active
• Preferably experienced handling Financial Services & Banking account
• Willing to Work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

As a Regional People Partner for Kalimantan, you will be responsible for overseeing local HR teams and executing company policies across the region. The ideal candidate should possess a solid understanding of labor regulations and have experience in human resources management. This position primarily focuses on fostering a positive work environment and aligning HR processes with business objectives throughout Kalimantan.

Key Responsibilities:

• Collaborate with branch management to fulfill manpower planning requirements to meet operational goals.
• Ensure compliance with all employee-related administration in accordance with company policies and local labor laws.
• Implement and promote People and Culture programs across the branches to enhance employee engagement and satisfaction.
• Address and resolve employee relations issues through effective and impartial investigations.
• Work closely with management and staff to enhance workplace relationships, improve morale, and drive productivity.

• Proven experience as a Regional HR Partner or similar HR role.
• Strong understanding of full-cycle recruitment processes.
• In-depth knowledge of labor regulations and compliance.
• Exceptional verbal and written communication skills.
• Demonstrated leadership capabilities.
• Bachelor’s degree in Human Resources Management, Law, or a related field.
• Willingness to travel extensively throughout the Kalimantan region.
• Home-based candidates from Kalimantan preferred.

Role Overview

As a Level 1 Security Operations Center (SOC) Analyst, you will play a crucial role in monitoring and managing security events to safeguard the organisation’s digital assets. Using tools like Microsoft Sentinel, you will triage alerts, investigate incidents, and escalate issues as necessary. This position offers an excellent opportunity to build a career in cybersecurity by gaining hands-on experience in a dynamic and collaborative environment.

Key Responsibilities

• Monitoring and Analysis:
• Continuously monitor Microsoft Sentinel for security alerts and potential threats.
• Analyse and prioritise security events to determine their legitimacy and severity.
• Incident Investigation and Escalation:
• Investigate alerts for signs of unauthorised access, malware activity, or phishing attempts.
• Escalate confirmed security incidents to Level 2 Analysts or the Incident Response team.
• Security Operations:
• Perform initial response actions such as disabling user accounts, blocking IPs, or containing suspicious activities under supervision.
• Log and document all events, analysis, and actions taken during the investigation process.
• Collaboration and Training:
• Work closely with internal teams to resolve security issues promptly.
• Stay updated on Microsoft Sentinel features, threat intelligence, and cybersecurity best practices.

Key Requirements

• Technical Knowledge:
• Hands-on experience or familiarity with Microsoft Sentinel and Azure security tools.
• Basic understanding of networking concepts (TCP/IP, DNS, VPNs).
• Knowledge of cybersecurity principles and common threat types.
• Soft Skills:
• Strong analytical and problem-solving abilities.
• Clear written and verbal communication skills.
• Ability to manage tasks effectively in a fast-paced environment.
• Experience:
• 0–2 years of experience in a cybersecurity or IT support role.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience).
• Certifications such as CompTIA Security+ or Microsoft Certified: Security Operations Analyst Associate (preferred).
• Familiarity with KQL (Kusto Query Language) for advanced queries in Microsoft Sentinel is an advantage.

Work Arrangement & Travel Requirements

• This is a remote role; however, a hybrid work arrangement may be introduced in the future if needed.
• The role may require occasional travel to the HQ in Singapore, as required or up to once every half year.
• Travel will follow Singapore’s per-diem travel arrangements to cover expenses.

Other Information

• This role requires strong organisational skills and the ability to manage multiple tasks simultaneously.
• Being on standby or working on a rotation basis may be required to ensure uninterrupted service delivery.

What We Offer

• Competitive salary and benefits package.
• Access to advanced training in Microsoft Sentinel and Azure security tools.
• A collaborative and supportive work environment.
• Opportunities for career growth in cybersecurity.

aCloud is an equal opportunity employer, committed to diversity and inclusion in the workplace.

• Melaksanakan tindakan medis dan perawatan kecantikan sesuai standar klinik
• Membantu dokter dalam tindakan medis serta menyiapkan alat dan ruang perawatan
• Berkoordinasi dengan tim medis dan manajemen untuk mendukung kelancaran operasional klinik
• Menjaga kebersihan, kenyamanan, dan keamanan ruang serta alat perawatan sesuai standar klinik
• Bertanggung jawab atas kondisi bahan dan peralatan medis
• Memberikan edukasi awal kepada pasien Melakukan dokumentasi dan menjaga kerahasiaan data pasien

• Pendidikan D3/S1 Keperawatan
• Berpengalaman di klinik kecantikan min. 1 tahun
• Memiliki STR aktif
• Bertanggung jawab dan disiplin
• Berpenampilan rapi dan menarik

• Gaji pokok sesuai dengan kualifikasi dan pengalaman.
• Tunjangan kesehatan.
• Tunjangan hari raya.
• Asuransi kesehatan dan kecelakaan kerja.
• Cuti tahunan.
• Peluang pengembangan karir.

- Memonitoring team driver dan non driver dalam satu atau lebih Operating Point (OP) 

- Memonitoring dan memastikan kelayakan unit 

- Memastikan pengelolaan pengiriman barang berjalan lancar dan efisien 

- Melakukan pemantauan terhadap status pengiriman barang secara berkala 

- Berkomunikasi dengan pihak terkait untuk mengatasi masalah yang timbul selama proses pengiriman

- Melakukan & memastikan proses pengirimian barang meliputi :

- Merencanakan rute pengiriman

- Mengoordinasikan pengiriman dengan Driver

- Mengoptimalkan efisiensi dan menghindari Keterlambatan pengiriman

- Melakukan & memastikan proses pengirimian barang meliputi :

- Merencanakan rute pengiriman

- Mengoordinasikan pengiriman dengan Driver

- Mengoptimalkan efisiensi dan menghindari Keterlambatan pengiriman

Job Qualifications :

- Usia maksimal 35 tahun

- Pendidikan min. SMA/SMK hingga D3, diutamankan dari jurusan Manajemen Logistik / Transportasi

- Memiliki pengalaman min. 1 Tahun pada bidang yang sama

- Mampu melakukan monitoring unit & penyusunan rute (routing)

- Memiliki kemampuan komunikasi yang baik dan efetif

- Bersedia ditempatkan di wilayah operasional ASSA

You will be responsible for end-to-end audit process on the branches / representative offices.

• Validate consumer data related to the customer acquisition process to determine any indications of irregularities / anomalies
• Conduct field checks on the consumer acquisition, application, and collection processes carried out by branch staffs according to Field Audit procedures in order to minimize deviations in business procedures and find potentials of frauds.
• Conduct field checks on third parties related to the business process.
• Collect the truth of information and supporting evidence to strengthen findings in the field and ensure all chronological sequences of events so that all parties involved can know and recommend any sanctions for irregularities that occur.
• Conduct re-checks in the field on reports from Internal parties to ensure that all work procedures have been carried out properly and correctly.
• Follow up on information obtained from internal or external parties regarding incorrect work processes.
• Account for all findings/validation results independently and professionally.
• Be proactive and highly curious

POSISI YANG SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》KASIR / CASHEIR (SMA/SMK).
• 》BARISTA (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE & OB/OG (SD).

POSISI YANG SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》KASIR / CASHEIR (SMA/SMK).
• 》BARISTA (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE & OB/OG (SD).

POSISI YANG SAAT INI SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》KASIR / CASHEIR (SMA/SMK).
• 》BARISTA (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE & OB/OG (SD).

POSISI YANG SAAT INI SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》KASIR / CASHEIR (SMA/SMK).
• 》BARISTA (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE & OB/OG (SD).

POSISI YANG SEDANG KAMI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》KASIR / CASHEIR (SMA/SMK).
• 》BARISTA (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE & OB/OG (SD).