As the QA Engineer Lead, you will play a pivotal role in maintaining and enhancing the quality of our Fintech platforms. Your primary responsibility will be to lead a team of QA engineers, leveraging your expertise in automation testing, while focusing on daily production automated tests, regression automated tests, test repository management, defect management, API automated tests, and the establishment of testing policies and procedures.

Job Descriptions:

• Lead and inspire a team of QA engineers, fostering a culture of excellence, collaboration, and continuous improvement.
• Design and implement daily production automated tests to ensure the ongoing reliability and functionality of our Fintech platforms.
• Develop and maintain regression automated tests to safeguard against software regressions and ensure product stability.
• Manage the test repository, ensuring organization and accessibility of test artifacts and documentation.
• Oversee defect management processes, including identification, documentation, and resolution of issues, to maintain high-quality standards.
• Demonstrate a successful track record in creating two distinct framework test automations, showcasing your ability to drive efficiency and reliability in testing processes.
• Implement API automated tests to validate the functionality and integration of various components within our software.
• Formulate and enforce testing policies and procedures to maintain consistency and efficiency across the QA team.
• Collaborate closely with development and product management teams to understand requirements, offer insights on design, and ensure the testability of features.
• Prioritize and implement automation testing scenarios for critical functionalities related to financial instruments and transactions.
• Implement risk management strategies specific to the quality of financial software products.
• Stay current with industry best practices, emerging technologies, and trends in automation testing within the Fintech sector.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience 2-3 years leading a team in a Fintech or financial services environment with total experience of 3-5 years as a QA Engineer Senior/Lead
• Strong expertise in designing and implementing automation testing scenarios for financial software, with a focus on mutual funds and stocks.
• Solid understanding of financial market concepts and trading platforms.
• Hands-on experience with automation testing tools such as Selenium, Appium, Java, BDD, Cucumber, Cypress, Git/Gitlab, API Testing.
• Excellent leadership and communication skills, with the ability to collaborate effectively across teams.
• Strong analytical and problem-solving abilities.
• Relevant certifications in QA and automation testing are a plus such as ISTQB.

• Capital market sharing session
• Self development program
• Health insurance benefits
• Well being and counseling program

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?


Position Purpose:

To assist the Brand Manager in doing the Visual Design based on the Brand's Principal VM strategies and guidelines in a timely manner and accurate

Description of Duties:

• Work closely with multiple brand teams to ensure the Visual Design are delivered in a timely manner and accurately based on brief and expectation
• To prepare the Visual Design for a marketing promotional event
• Updating the Visual Design for seasonal, promotional, and ad hoc activities
• Ensure visual merchandising and promotional displays are prepared and set in an accurate and timely manner

• Work closely with multiple brand teams to ensure close follow-up and coordination between them and third party vendors

Knowledge & Skills

• Knowledge of Adobe Photoshop, Illustrator, and other similar software
• Able to thrive in a fast-paced, dynamic environment
• Exceptional creativity and innovation
• Accuracy and attention to detail
• Excellent time management and organizational skills

Education & Experience

• Degree in Design Communication Visual, Product Design and/or Interior Design, or other related subjects
• At least 3-5 years of experience as Visual Designer/Visual Merchandiser, preferably in luxury beauty brands
• Possess a strong passion for the beauty industry
• Experience in the beauty industry will be an advantage

• Ensures delivery of high-quality features that deliver customer benefit and delight. 
• Actively drive the creation of monitoring dashboards to track the right metrics that lead to actionable insights.
• Maintain responsiveness during work hours, ensuring prompt attention to any issues or when stakeholders seek your assistance; step up unless engaged in more important matters.
• Be comfortable in the day-to-day product workflow and execution of new features; being involved in the testing and delivery of new features to make sure there are no critical issues.
• Create high quality and precise PRD to increase the speed and quality of tech team's development.
• Support the research and analysis of the competitive landscape, customers, product metrics, and latest internet trends to identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth and conversion.
• Working closely with engineering, marketing, finance, operations, and external stakeholders to implement new features and enhancements.
• Analyze product and business data to extract actionable insights; embedding these insights to formulate clear action items and product strategy.

• At least Bachelor’s Degree from top local or overseas universities with preferred GPA of 3.5 on a 4.0 scale. Background in Computer Science, Engineering, or Business field is an advantage. MBA degree and consulting experience is a plus.
• Passion in data-driven product development; have a biased instinct to be data-driven when making decisions.
• Preferably someone that has a product background, but if the person is excellent (driven, smart, has a high ownership), it’s pretty fine if they don’t have any product background.
• Demonstrate high ownership by independently driving tasks, taking responsibility for all aspects related to your product and adeptly coordinating multiple stakeholders.
• Excellent analytical skills and strong intuitions of user behaviors.
• Solid oral and written communication skills (both English and Indonesian).
• Able to grasp and break down complex context quickly; comfortable in doing RCA analysis & growth tree visualization using MECE framework.
• Data-minded whenever possible. You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests, and probably know a bit of SQL.
• You can “rewire” your brain to think like a real business owner would and are genuinely interested in understanding their behaviour and motivations.
• Impeccable follow-through. You say what you’ll do, and do what you say. You hold your team to this standard. You don’t let details slip.
• You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.
• You thrive in a high pressure, high ambiguity environment.

Job Descriptions:

• Understanding best coding practices and designing thoughtful coding patterns.
• Analyzing problems and proposing an implementation to solve the issues.
• Troubleshooting problems in the field.
• Collaborating with peers to deliver high quality products on time.
• Leading and mentoring peers or a more junior position.

• Candidate must possess at least Bachelor's Degree in Computer Science, Information Technology, Electronic Engineering, or equivalent professional experience in software development.
• Have experience with a complete software development life cycle.
• Solid experience for at least 4 years in C# / C++/ Java is most preferable (the combination of these three is also acceptable).
• Demonstrated experience with system architecture review, OOP, and software programming in a team environment.
• Good grasps and used to best practices in programming.
• Committed to write a good quality and high performance code.
• Demonstrated good logical thinking as well as attention to details.
• Proactive, highly motivated. and strong team player with good ability to multi-task and re-prioritize as necessary.
• Demonstrate leadership, project management, and mentor experience.
• Excellent communication skills in English both oral and written.
• Applicants must be willing to work in Salatiga or Semarang or Bandung.

• Flexible Time (there is no strict time to come to the office, take a break, end break, nor go back to home)
• Casual dress code
• BPJS (Kesehatan & Ketenagakerjaan)
• Health Insurance
• Bonus (2 times in a year)
• 13th Salary (THR)Work and learn directly with experienced engineers and product managers globally
• Challenge yourself by learning cutting edge new technologies every day
• Create software and products that directly impact medicine discovery and life science research
• Escape the heat and congestion of the large cities and enjoy nature, mountains, biking and rafting with company outing trips organized for team building activities
• Opportunities for continued networking and professional development
• Join a very stable, profitable company that has been manufacturing and engineering in Salatiga since 2006 with no layoffs and continuing to grow rapidly
• Real flexible hours where if you are needed to work late hours, you can make up that time during the day. You also have the ability to shift your hours around to help meet your family’s needs (no crazy eCommerce schedules!)
• Casual and relaxed atmosphere with plenty of outlets to reduce stress and tension including ping pong, billiards, team outings, professional development lunches and more
• Opportunities to travel to customer sites and offshore locations may be necessary as needed.

SUPERVISOR HRD & GA

-          Are you someone who play a pivotal role in overseeing recruitment activities ?

-          Are you expertise and experience in HR Management ?

-          Do you have a strong leadership and understanding of human behavior ?

-          Maybe you are the one that we are looking for ?

We are OPHTHALINDO,  an ophthalmology distributor company in Indonesia. We have been established since 2011.

Our Vision and Mission are Leading as the number one ophthalmic equipment and product distributor in Indonesia. Emphasizing on service excellence to provide high quality products and customer satisfaction, contributing to the improvement of visual health for Indonesian people.

We believe that by having a solid, trusted, work hard, clever, and innovative teamwork, our company's vision and mission will be realized well and growing.

If you have a honest, hardworking, leadership, independent and fast learner then you are the person we are looking for.

By joining our team, you will get numerous benefits :

-          Basic Salary + Allowances

-          Incentive, THR and Annual Leave

-          Training, Outing, Office Facilities, Laptop and Handphone

-          BPJS of Employment

-          BPJS Health

-          Working directly with Marketing Manager

Only apply, if you are :

-          Male

-          Domicile prefer around Jakarta Pusat

-          Min Bachelor Degree in Psychology or related field

-          Min 4 years of experience in Human Resources with focus on recruitment and general administrative duties

-          Strong knowledge of HR Policies, Labor Laws and best practices.

-          Exceptional communication and interpersonal skills with the ability to effectively collaborate with teams and stakeholders.

-          Proficiency in using HR software and tools for recruitment and administrative task.

-          Demonstrated ability to maintain confidentiality and sensitive information.

-          Familiar with Edabu system (BPJS Kesehatan) and SIPP system (BPJS Ketenagakerjaan)

-          Able to have job responsibilities such as recruitment, general administrative, employee relations and training & development.

If your are the one that we are looking for, kindly send your CV along with your supporting documents. Latest before 8th December 2023

We cant wait welcoming you on OUR BIG FAMILY OPHTHALINDO

Moladin is seeking a talented and experienced Senior IT Auditor to join their team. As a rapidly growing company, Moladin is committed to using technology to simplify the transaction process and provide a better customer experience. The Senior IT Auditor will be instrumental in helping Moladin achieve this goal by performing audits of the company's IT systems and processes to ensure compliance with regulatory standards and identify areas for improvement. In this role, the Senior IT Auditor will work closely with the IT team, as well as other departments throughout the company, to assess risk, evaluate controls, and make recommendations to enhance system security and efficiency.

Responsibilities

• Perform the required IT audits of the organization as an individual or working in a team, following both established department standards and the Standards for the Professional Practice of Internal Audit established by the IIA.
• Perform IT general and application controls review leveraging on strong technical knowledge of various technology applications, operating systems, databases, network and infrastructure to evaluate controls design and operating effectiveness.
• Identify potential IT risks and related issues by applying knowledge of Information Technology industry trends and present IT environment.
• Collaborate with other departments throughout the company to assess and mitigate risks related to IT systems and processes.
• Produce reports and audit work papers, ensuring effective documentation of results of reviews on assigned activities that have been made, as well as the recommended action that management should take.
• Manage multiple projects simultaneously, prioritizing tasks to meet deadlines and ensure timely completion of audit engagements.

• Bachelor's or Master's degree in Information Technology, Computer Engineering, Computer Science, Information System Audit, Management Information Systems or a related field.
• Minimum 2-3 years of experience as IT auditor in internal audit or external audit in public accounting firm, or as Software Engineer or Product Manager.
• Must be able to read and understand logic in line of codes and extract data from database using query (Google BigQuery).
• Relevant IT audit and preferably business expertise and technical knowledge in one or more of the following areas: IT general Controls, Application controls, IT Networks, IT infrastructure, databases, middleware, microservices, interface connection, cyber security, IT development processes, cloud computing.
• Have experience and/or knowledge of IT General Controls (ITGCs), IT GRC, IT Risk, information processing controls and IT related controls.
• Have basic knowledge of Windows operating system, database management , Odoo ERP, electronic signature and document management tools such as PandaDoc, DocuSign, VIDA.
• Have experience and basic knowledge in performing data analytics using data analytics tools, such as: Metabase, Tableau, AirFlow, Google Studio.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication and collaboration skills, with the ability to communicate technical information to non-technical stakeholders effectively.
• Able to write a comprehensive audit report in both English and Bahasa Indonesia.

Hybrid working (working from home and working from office).

• Collaborate with the business and product team to provide answers to tactical questions, primarily using our experiments platform. Your insights will have an impact on the development of product features.
• Create and develop key metrics, reports, and dashboards that go beyond just monitoring. Your work will generate actionable insights that decision-makers can leverage to drive the business forward.
• Work closely with the product team to ensure that features are delivered flawlessly, complete with data tracking and monitoring dashboards.
• Enable our key stakeholders to improve their understanding and analytical power.
• Collaborate with data warehouse and data engineers to design schema, conduct data validation and quality assurance, and establish data management best practices.
• Evaluate operations for inefficiencies and identify areas where you can create, automate, and develop tools.

• A Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering, Physics, or a related field.
• Preferably 1-3 years of experience in analytics, including data gathering, analysis, and visualization, preferably in a tech startup.
• Experience working with large, complex datasets that may not always be well-structured.
• Strong proficiency in SQL, BI tools, and event tracking tools. Experience with a programming language such as Python or R is preferred.
• Comfort working with open-ended questions and potentially ambiguous problem statements.
• Experience collaborating with individuals from other domains to deliver impactful results.
• Fluent in English.

We are looking for a talented and experienced Lead Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Collaborate with TechLead to support the achievement of quality engineering OKR.
• Provide hands-on support to SDET members in squads to resolve any blockers.
• Regularly monitor test progress, test coverage, and related quality metrics to develop a plan for improving competencies of team members.
• Ensure the successful implementation of company testing tools within squads.
• Participate in discussions to determine changes in the company's quality process.
• Demonstrate problem-solving skills and the ability to be a technical resource while also being involved in managerial activities.
• Align and prioritize between product delivery and quality engineering OKR.

• Preferred experience in financial services, Payment, Loyalty services and Industrial with OpenAPI features.
• More than 2 years of experience in software testing, with at least 1 year in software test automation.
• Have a minimum of 1 year of experience leading a team in a related field.
• Able to fluently use SQL queries.
• Demonstrate ability to do separation of API Tests and UI Tests.
• Experience in web and mobile application testing using test automation frameworks such as Cypress, WebdriverIO, Playwright or any Javascript Test Automation Tools.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Knowledge of basic Kubernetes, docker, Firebase, and NoSQL is a plus.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

To provide forecasting solutions by using the analytical, marketing, and sales data of a company for several countries to effectively estimate future product demands, including planning inventory flow & analyzing statistical data to support the team in achieving sales goals.

Description of Duties:

• To prepare effective forecast models based on HQ guidelines and demand patterns
• Propose and implement solutions to improve demand forecast accuracy.
• Successfully communicate forecast and inventory estimations to management & related teams.
• Monitor and report on important changes in sales forecasts, budgets, and business strategies.
• Address demand-related issues in a timely and effective manner.
• Support management with risk assessments and mitigation activities.

• Provide consistent analysis of the forecast accuracy and conduct monthly forecast maintenance.
• Challenge the forecast of marketing and sales on launch and promotion
• Managing forecast, purchase order, supply from the principal, inventory (on-hand and SLOB analysis), and fulfillment to the customer.
• Liaise with Regional Luxasia team and principal.

Requirement: (Experience, Knowledge & Skills)

Education & Experience:

• Bachelor's degree in logistics, supply chain management, Industrial Engineering, business administration, or related field
• At least 5-7 years experience in Demand and Supply Planning, Inventory Management, future master, and or SAP.

Knowledge and Skills:

• Strong interpersonal skills, highly committed & Excellent communication
• IT literate with knowledge of warehouse software packages (SAP preferred), Future Master and MS Office proficiency
• Excellent English communication skills
• Solid experience in implementing processes, Inventory Control, Reporting Skills, Analyzing Information, Equipment Maintenance

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

The Ideal Candidate will:

• Plan and execute brand & business objectives; KPI’s
• Lead business analytics – consumer profiling, sales analysis, market share analysis & competitor reviews to interpret & strengthen brand strategic plans & objectives
• Develop integrated marketing plans from product launches, promotions and media engagement to grow and build brand leadership
• Develop & lead digital & social media strategies to increase brand engagement
• Develop & drive brand merchandising guidelines & adhere across all different retail channel distribution
• Manage brand A&P, P&L, forecasting and optimize brand investments
• Be “hands-on“ and independently lead the brand by working closely with cross-functional teams from sales team, finance and operations to achieve brand objectives
• Great interpersonal & communication skills

• University degree in marketing or related business
• FMCG experience, critical to success with at least 3-5 years in a reputable FMCG company managing a brand
• Priority & preferably the candidate has experience managing SKINCARE/ FRAGRANCE brand
• Strategic mindset, analytical & insights driven to create opportunities
• Strong communication & interpersonal skills, bi-lingual (English & Bahasa
• Team player, self-confident with strong leadership qualities
• Independent & innovative, multi-task and good time management skills
• A go-getter with an attitude to outperform and deliver excellent results continuously

Thank you for your interest in joining us. We regret to inform you that only shortlisted candidates will be notified.

Follow our Company Page on LinkedIn for more updates & job opportunities. Instagram: @luxasia and @luxasiatalent

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Description of Duties:

• Achieve the sales target
• Create strategic plan for annual growth of each customer: identify source of growth, new categories, resources, & opportunities
• Review customer profitability & productivity per door
• Provide accurate monthly forecast & validate the order suggestion
• Proactively creating or supporting sales activity to keep the sales result on track vs budget
• Lead the discussion with brand manager to define the best layout per store
• Check the inbound & outbound stock & validate with the SAP system by week

Knowledge & Skills:

• Excellent oral and written communication in the English language
• Strong Channel/Key Account Management

• Positive attitude and change management skills, fast response, result-driven with goal-oriented
• Strong planning, managerial and organization skills
• Demonstrated ability to set clear expectations and communicate effectively
• Strong negotiation, convincing and problem-solving skills

SALES REPRESENTATIVE / MEDICAL REPRESENTATIVE AREA SEMARANG

- Anda orangnya ramah, suka berinteraksi dengan orang lain, suka dengan tantangan ?

- Anda mandiri, percaya diri, inisiatif, punya semangat tinggi, tidak mudah menyerah dan mau belajar hal-hal baru ?

- Anda punya pengalaman min 2th sebagai Medical Representatif atau Sales Representatif dan biasa mengejar target ?

- Anda ingin mempunyai penghasilan rutin 2x UMR ditambah dengan komisi sampai dengan 10 juta ?

Kami, OPHTHALINDO sudah berpengalaman sejak tahun 2011 dan merupakan salah satu Distributor Alat Kesehatan dipercaya menjadi distributor alat Kesehatan mata yang terdepan dan terus berinovasi. Di OPHTHALINDO, kami percaya relasi customer-supplier yang sehat ditambah dengan teamwork unggul, adalah kunci layanan yang prima dan dipercaya bagi customer kami.

Dengan bergabung bersama kami, Anda akan mendapatkan:

- Gaji Pokok + tunjangan

- Insentif, THR, Cuti Tahunan

- Training dan Outing

- Fasilitas Kantor, Laptop, Handphone

- Terdapat jenjang karir

- Akomodasi untuk perjalanan dinas

- BPJS Ketenagakerjaan

- BPJS Kesehatan

- Langsung bekerja di bawah Marketing Manager

Hanya melamar jika Anda:

- Pria/Wanita, berpenampilan menarik

- Domisili sesuai dengan area yang dilamar

- Min D3, SIM C & SIM A

- Usia 25-35 tahun

- Bersedia ditempatkan dikota manapun

- Siap dengan nature bisnis dan waktu yang flexible disesuaikan dengan jadwal dokter yang ada

- Luwes menangani client & memberikan penjelasan atas semua keberatan/complain

- Mengerti basic product alat Kesehatan Mata

- Microsoft office

- Proactive & mandiri

- Mampu koordinasi dengan team backoffice

- Suka belajar/upgrade knowledge

Requirements:

• Candidate must possess at least a Bachelor's Degree in any related field
• At least 3 years of working experience as an Organizational Development Supervisor/ Specialist
• Have analytical mindset with the ability to interpret data along with the capability to visualize it in a comprehensive format
• Solid exposure in manufacturing industry both at holding and business unit levels
• Having experience in project management is a plus
• Able to work collaboratively in order to build positive relationships with employees at all levels of the organization
• Proficiency in English both oral and written
• Applicants must be willing to be placed in Menara Thamrin, Jakarta Pusat
• Willing to travel if needed by the company to Samora Group's Operating Units

Responsibilities:

• Analyze business processes and employee workflows to optimize the effectiveness and efficiency in utilizing the company's resources
• Design and implement various initiatives, action plans, and programs related to organizational development according to the company's needs
• Coordinate with the Talent Acquisition department to optimize the manpower planning process within the company
• Facilitate the development of the organizational structure and job descriptions for each department in line with the company's business strategy
• Optimize the utilization of human resources in the company by enhancing collaboration among functions/departments
• Collaborate with superiors to formulate the company's technical competency dictionary
• Implement the performance management cycle following applicable Standard Operating Procedures (SOP) and Key Performance Indicators (KPIs)
• Responsible for the implementation and monitoring of the effectiveness and efficiency of the new employee orientation program
• Monitor the internal movement process within the company
• Manage the Organization Development (OD) module on the HRIS used by the company

PwC Corporate Finance professionals provide full range of financial advisory services, from market and economic analysis, investment appraisals, financial modelling and analysis, strategic corporate reviews and business planning, business valuations, acquisitions and disposals/M&A Support, through to capital structuring, debt and equity raising across all industry sectors.

We are looking for experienced candidates to join our team. Take the opportunity to interact with a diverse range of clients and develop yourself.

Responsibilities

You’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively assist in the management of a portfolio of clients, while reporting to Director and above
• Be involved in the financial management of clients
• Identify and solicit prospective investors and buyers for M&A
• Identify and address client needs; building solid relationships with clients; developing an awareness of Firm services; approaching clients in an organized and knowledgeable manner; delivering clear request for information; demonstrating flexibility in the prioritization and completion of tasks
• Identify business development opportunities through internal and external client relationships, as well as key issues and potential areas of transaction risk
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients
• Contribute to the development of your own and team’s technical acumen
• Develop strategies to solve complex technical challenges
• Assist in the management and delivering of large projects
• Train, coach, and supervise staff
• Keep up to date with local and national business and economic issues
• Continue to develop internal relationships and your PwC brand

Preferred skills

• Min 10 years experience in investment banking, corporate finance, financial and management consulting, private equity, venture capital or in-house M&A activities.
• Strong financial modelling, report writing, analytical and data-processing skills.
• Big Four accounting firm or equivalent background preferred.
• Good business sense and commercial awareness
• Fluent in Bahasa Indonesia and English (writing & speaking)

• Manage and responsible for the desk collection Process

• Liaise with Superior (Collection Manager)

• Responsible to maintain daily, weekly, monthly report

• Coordinate collaborations with other departments.

• Monitoring and developing team performance and coaching the team

We are looking for a Deputy Team Leader to support us on an upcoming project in Indonesia.

The Deputy -Team Leader shall ensure that the tasks are aligned and synchronized with the specific requirements agreed with the stakeholders. S/He should provide and coordinate Subject Matter Experts required and aligned with the dynamics needs of the projects. Moreover, the Deputy -Team Leader will be prepared to actively engage in coordinating with key stakeholders, if required by the Client.

1. Develop and execute a comprehensive go-to-market strategy that aligns with the company’s overall goals and objectives
2. Lead and manage all aspects of the go-to-market project, including timelines, budgets, and resources. Ensure that the project stays on track and meets its milestones
3. Collaborate across departments such as product and tech, marketing, and operations to ensure a seamless launch process
4. Conduct market research to identify target audiences, competition, and trends. Use this information to refine the GTM strategy
5. Provide sales teams with the necessary tools, training, and materials to effectively sell the product or service
6. Establish key performance indicators (KPIs) to measure the success of the project and regularly report on progress to senior management
7. Identify potential risks and challenges on the project  and develop contingency plan to mitigate them

Build and manage Support Team (LND & Quality Assurance Processes) to ensure ideal business process improvements. Manage Help center content and align with all Business Unit and Functions Unit.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Implementing, and overseeing quality assurance and quality control processes to ensure products or services meet or exceed customer expectations and industry standards
• They play a key role in maintaining the quality of an organization's products or services, improving processes, and minimizing defects or errors
• Develop and implement quality assurance team and learning development for Customer experience team.
• Create procedures to ensure consistency and adherence to quality standards.
• Create training materials, Conduct training, create TNA, and planning people development competencies, particularly if a need for specific skills or knowledge enhancement are identified
• Manage and update Help Center improvements
• Create and manage monitoring services for all channels Voice and Non Voice

• Experience as Quality Process PIC min 2 years.
• Training and assessment certification, which demonstrate expertise in evaluating and coaching.
• Strong communication skills and collaborative person
• Analytical skills to analyze training programs, identify areas for improvement, and recommend solutions.
• Industry expertise to understand skills and competencies for Digital contact center process
• Good verbal and written communication skills in Bahasa Indonesia and English
• Familiar with training and quality assurance contact center process.

Leading manage innovations projects to improve and customer experience journey and boost Customer Satisfaction. Manage and create system automation in CX Team (Telephony, Ticketing System, Chatbot, Help Center automation).

Responsibilities:

• Lead the design of complex and strategic Contact center solutions, ensuring to align with the organization’s goals and customer experience objectives
• Develop and maintain custom contact center applications, features, integrations and automation
• Mentor and provide technical guidance to engineers, fostering their growth and development with documentation and knowledge sharing related customer experience journey
• Installation, managing and optimizing CRM System customer support platform for the organization
• Lead efforts to optimize the performance of contact center systems and proactive monitoring for issues
• Collaborate with cross-functional teams, including network engineers, system administrators, operation teams, external vendors and a notion to business users to deliver integrated contact center solutions that meet business objectives.
• Continuous Learning, stay updated with industry trends and emerging technologies related to contact center solution and development practices.

• Min 1 years experience Digital Contact Center
• Experienced with CRM Ticketing set up (Zendesk, telephony system, chatbot, help center)
• Familiar with additional tools (JIRA, Redash, Slack)
• Ability to keep work moving on each of them enables change across many different areas of an organization
• Good verbal and written communication skills in Bahasa Indonesia and English
• Strong analytical ability and problem-solving skills. Able to identify high-impact opportunities and objectively evaluate projects

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at Industry South Branch Area

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

Conduct, deliver and monitor learning process in field office team to ensure the learning programs are implemented and have impact on behavior changes or business.

Responsibilities:

• Conduct & analyze comprehensive learning development needs based on competencies or business needs in Field Office to obtain learning needs
• Design & develop learning materials based on curriculum/syllabus to ensure the learning programs have impact on behavior changes/business impacts
• Conduct & deliver learning programs/sessions based on needs or designed learning modules to increase level of competencies field office team
• Conduct, deliver & monitor post-learning activities to help participants implement their learning results
• Conduct, deliver & monitor learning evaluation based on learning curriculum to ensure learning results are implemented in workplace and have impact on business

Build and manage Business Process and Services Process Improvement. To ensure end to end business process delivery based on KPI to support BU and FU. Include managing quality agents and SOP for internal and external CX Ops.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Accountable for achieving Quality Performances metrics and CSAT Score
• Create and manage sampling methodology monitoring services
• Support and partner with Operations to improve CSAT achievement, and provide insights improvements
• Manage SOP and compliance documents in Customer Experience Team scope
• Assist Audit team internal or external stakeholders in Services and Business process
• Align with Operational Team and Product Team for improvements based on insights services processes

• Experiences as Quallity Assurance assist digital contact center transactions service monitoring
• Familliar with methodology sampling all channel contact center (call/chat/email/KYC process)
• Analytical thingking and create report from insights CSAT, Apps Store/ Play Store review
• Industry expertise to understand skills and competencies for coaching and conseling
• Collaborative skills with Learning and Development, Innovation Team, and Performance Insights team to provide good initative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English
• Ability to create report quality insights based on CSAT measurements, and monitoring sample

Build and manage proper development quality processes in CX Ops (include learning management system, Help center content, chatbot content development, training process to build good product knowledge to handle customers, manage people development process align with HR Team).

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Support individual and team development, career development, and training and experience-based contact center learning
• Accountable for achieving individual training performance metrics
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
• Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
• Recommend curriculum modifications to Quality Performance Leads on the basis of internal customer feedback and/or Training Needs Analysis
• Build, create, and manage contents of Help center articles along with Business Unit Team, and Product Team

• Experiences as Trainer or Learning and Development Specialist assist digital contact center all channels (call/chat/email/KYC process) & Walk In agents
• Familiar with TNA, Syllabus, training tools, & learning management system
• Ability to create, build, and manage Help Center content based on business writing skill
• Analytical thinking and creating report from insights CSAT, and Help Center feedbacks articles
• Industry expertise to understand skills and competencies for creating training materials, soft skills and product knowledge
• Collaborative skills with Quality Assurance Team, Innovation Team, and Performance Insights team to provide good initiative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English

1. Mendukung dan membantu Kepala Bagian ICT merencanakan, mengimplementasi merawat dan mengembangkan aplikasi berbasis web yang dibutuhkan institusi.

2. Memberikan solusi terhadap masalah yang ada sesuai kebijakan dan peraturan institusi.

3. Mendukung pembuatan dokumentasi dan panduan digital untuk aplikasi yang dibangun.

• Menawarkan & memasarkan produk Regulator, selang,kompor ke Agen dan toko-toko
• Memasarkan Produk ke Tradisional Market
• Mencari distributor dan Agen baru.
• Mencapai target perbulan yang telah ditentukan
• Bertanggung jawab atas kelancaran pembayaran pelanggan yang sudah jatuh tempo.
• Melakukan kunjungan rutin ke Agen & Toko.
• Membuat rekap/laporan penjualan.