1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

PROVIDING ADMINISTRATIVE AND OPERATIONAL SUPPORT TO THE LEGAL DEPARTMENT OF THE ORGANIZATION

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Engineering Staff

IT STAFF

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melakukan Monitoring, maintenance, dan Evaluasi terhadap infrastruktur Call Center Polri dalam kondisi terbaik dan berfungsi secara optimal mengacu kepada standart dan kualitas untuk menghasilkan pelayanan sesuai dengan standar yang ditetapkan.

2. Menjamin seluruh teknologi yang terkait dengan pelayanan berfungsi secara optimal mengacu kepada standart dan kualitas yang ditetapkan.

3. Menjaga aktifitas infrastruktur CC Polri berjalan dengan baik 

4. melakukan monitoring, koordinasi, dan evaluasi pengendalian evaluasi pengendalian teknis terhadap infrastruktur CC

5. Memastikan infrastruktur CC dalam kondisi terbaik untuk menghasilkan pelayanan sesuai standar

6. Melaksanakan program maintenance terhadap infrastruktur CC sesuai dengan jadwal yang telah di tetapkan

7. Melakukan backup dan restore data

1. Melakukan Monitoring, maintenance, dan Evaluasi terhadap infrastruktur Call Center Polri dalam kondisi terbaik dan berfungsi secara optimal mengacu kepada standart dan kualitas untuk menghasilkan pelayanan sesuai dengan standar yang ditetapkan.

2. Menjamin seluruh teknologi yang terkait dengan pelayanan berfungsi secara optimal mengacu kepada standart dan kualitas yang ditetapkan.

3. Menjaga aktifitas infrastruktur CC Polri berjalan dengan baik 

4. melakukan monitoring, koordinasi, dan evaluasi pengendalian evaluasi pengendalian teknis terhadap infrastruktur CC

5. Memastikan infrastruktur CC dalam kondisi terbaik untuk menghasilkan pelayanan sesuai standar

6. Melaksanakan program maintenance terhadap infrastruktur CC sesuai dengan jadwal yang telah di tetapkan

7. Melakukan backup dan restore datapol

Engineering Staff

1.      Laki-laki, min SMU sederajat

2.      Pengalaman minimal 1 tahun

3.      Diutamakan bagi yang memiliki SIO (Surat Izin Operator)

4.      Agresif, disiplin dan mampu berkomunikasi dengan baik

Bekerja sesuai Instruksi Kerja yang telah ditentukan Pemimpin Line.

CXG is a globally renowned Customer Experience consulting firm specializing in empowering premium and luxury brands. We partner with top-tier brands to elevate customer journeys, delivering data-driven insights and tailored strategies that create seamless interactions, enhance brand value, and build enduring loyalty.

Description

Are you detail-oriented, tech-savvy, and passionate about retail excellence? Join our global team as a Freelance Merchandising Auditor and help a leading tech brand maintain exceptional standards in stores across your region.

This flexible freelance role allows you to work on your schedule while earning rewards for evaluations and referrals.

What You’ll Do:

As a Freelance Merchandising Auditor, your responsibilities include:

• Visit and evaluate store cleanliness, presentation, and the device functionality and display quality.
• Complete a detailed online questionnaire to provide insights and feedback.
• Capture high-quality photos to support your evaluation.
  

Each visit is designed to take 45-60 minutes, making it easy to incorporate into your day.

Where We’re Hiring:

We’re looking for freelance merchandising auditors in these locations within Indonesia:

1. BAU-BAU
2. JAYAPURA
3. LABUHANBATU
4. LUBUKLINGGAU
5. PALANGKARAYA
6. PEMATANGSIANTAR

Know someone in these cities who’d excel at this role? Earn referral bonuses for every successful candidate you recommend!

• Highly organized, prompt, and detail-oriented.
• Proficient in using technology and digital tools effectively.
• Owns a smartphone capable of capturing clear, high-quality photos.
• Experience with iOS devices is strongly preferred.
• English language skills are a plus.

• Flexibility: Work when and where it suits you.
• Recurring Opportunities: Projects occur 3-4 times a year, providing consistent freelance work.
• Rewarding Experience: Contribute to enhancing customer experiences for a leading global brand.

The Sales Executive is responsible for driving leasing activities and maximizing occupancy rates for office buildings. This role involves identifying and engaging potential tenants, negotiating lease agreements, and providing exceptional client service to enhance tenant retention. The ideal candidate will possess strong sales skills, market knowledge, and a proven track record in commercial office leasing or leasing/sales of other high-rise commercial buildings within the hospitality industry.

Key Responsibilities :

1. Tenant Acquisition & Lead Generation

• Proactively source potential tenants through canvassing, networking, cold calling, and industry events.
• Conduct property tours for prospective tenants, highlighting key features and benefits of the office spaces.
• Build and maintain a robust pipeline of leads through market research and strategic outreach.

2. Leasing & Sales Activities

• Negotiate lease terms and conditions with prospective tenants to meet occupancy goals.
• Prepare and present leasing proposals, term sheets, and lease agreements.
• Collaborate with the legal team to finalize leasing documents and ensure compliance with company policies.

3. Market Analysis & Strategy

• Analyze market trends, competitor offerings, and client needs to refine leasing strategies.
• Provide insights and recommendations for pricing, promotions, and tenant incentives based on market data.
• Prepare detailed reports on occupancy rates, leasing activities, and market conditions for management review.

4. Client Relationship Management

• Establish and maintain strong relationships with current and prospective tenants.
• Address tenant inquiries, resolve issues promptly, and provide high-quality customer service.
• Utilize CRM tools effectively and demonstrate agility in using technology and analytical approaches.

5. Collaboration & Coordination

• Work closely with the marketing team to develop promotional materials and campaigns for available office spaces.
• Collaborate with the Tenant Relations Team to hand over premises to tenants, ensure satisfaction, and gather feedback for service improvement, as well as facilitate a smooth transition from Sales to Tenant Relations.
• Coordinate with property management to ensure spaces are ready for viewing and meet tenant requirements.
• Partner with external brokers and real estate agents to expand the reach of leasing activities.

5. Reporting & Documentation

• Maintain accurate records of leasing activities, client interactions, and market data systematically.
• Prepare regular reports on leasing performance, including occupancy rates, lead generation, and deal closures.
• Assist in the development of annual leasing plans and sales targets.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales or leasing, preferably in the real estate or commercial leasing sector.
• The preferred candidate should have a minimum of 2 years of experience in office building or other commercial real estate leasing, sales, or tenant relationships, preferably within the hotel or hospitality industries.
• Experience as a property agent would be advantageous.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong negotiation skills and customer-oriented mindset.
• Fluent in English, with proficiency in Bahasa Indonesia.

Job Description:

• Oversee billing processes to ensure accurate and timely invoicing to customers.
• Act as a primary point of contact for billing inquiries from internal teams and customers.
• Collaborate with various departments to streamline billing procedures and address any discrepancies.
• Monitor and analyze billing data to identify trends and improve accuracy.
• Implement and maintain billing standards and best practices.
• Lead a team of billing staff, providing guidance and support as necessary.
• Develop training materials and conduct training sessions for new hires within the billing department.
• Ensure compliance with regulatory requirements related to billing and financial reporting.

Job Requirements:

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum 5 years of experience in billing or finance roles, with at least 2 years in a supervisory position.
• Strong knowledge of billing systems and processes.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with team members and customers.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Willing to work in Karawaci, Tangerang.

CXG is a globally renowned Customer Experience consulting firm specializing in empowering premium and luxury brands. We partner with top-tier brands to elevate customer journeys, delivering data-driven insights and tailored strategies that create seamless interactions, enhance brand value, and build enduring loyalty.

Description

Are you detail-oriented, tech-savvy, and passionate about retail excellence? Join our global team as a Freelance Merchandising Auditor and help a leading tech brand maintain exceptional standards in stores across your region.

This flexible freelance role allows you to work on your schedule while earning rewards for evaluations and referrals.

What You’ll Do:

As a Freelance Merchandising Auditor, your responsibilities include:

• Visit and evaluate store cleanliness, presentation, and the device functionality and display quality.
• Complete a detailed online questionnaire to provide insights and feedback.
• Capture high-quality photos to support your evaluation.
  

Each visit is designed to take 45-60 minutes, making it easy to incorporate into your day.

Where We’re Hiring:

We’re looking for freelance merchandising auditors in these locations within Indonesia:

1. BAU-BAU
2. JAYAPURA
3. LABUHANBATU
4. LUBUKLINGGAU
5. PALANGKARAYA
6. PEMATANGSIANTAR

Know someone in these cities who’d excel at this role? Earn referral bonuses for every successful candidate you recommend!

• Highly organized, prompt, and detail-oriented.
• Proficient in using technology and digital tools effectively.
• Owns a smartphone capable of capturing clear, high-quality photos.
• Experience with iOS devices is strongly preferred.
• English language skills are a plus.

• Flexibility: Work when and where it suits you.
• Recurring Opportunities: Projects occur 3-4 times a year, providing consistent freelance work.
• Rewarding Experience: Contribute to enhancing customer experiences for a leading global brand.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Bali.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

We are looking for a passionate and results-driven Product Manager to join our team. In this role, you will work closely with cross-functional teams, including Tech, Design, and Business Stakeholders, to contribute to the product strategy and lead product discovery and delivery. Your focus will be on understanding our users' needs and ensuring that our products not only meet those needs but also align with our business objectives.

Key Responsibilities:

Contribute to Product Strategy

• Collaborate with VP product to build product strategy to inform what problems we should focus on to achieve our vision

 Lead Product Discovery:

• Gather Ideas: Source ideas that meet user needs and serve business goals from user feedback, market research, and internal stakeholders
• Refine Ideas: Work with cross-functional teams to define and scope the Minimum Viable Product (MVP) versions for new ideas, focusing on delivering the core functionality needed to test and validate the idea with minimal effort.
• User Validation: Where it makes sense, first conduct user research and testing to validate the feasibility and desirability of the scoped MVPs
• Prioritize Ideas: Prioritize the above MVPs based on their potential to achieve desired outcomes and the effort required

Ensure Successful Product Delivery:

• Provide clear and validated requirements to the Tech team to ensure successful development.
• Act as a liaison between Tech and other teams, removing blockers and facilitating smooth communication.
• Oversee the product launch process, ensuring timely and successful releases.
• Conduct post-launch reviews to gather insights and continuously improve the product.

• Proven experience as a Product Manager in a tech startup or similar environment.
• Strong ability to work collaboratively with cross-functional teams, including Tech, Design, and Business Stakeholders.
• Excellent communication and interpersonal skills to manage stakeholder expectations and foster a collaborative work environment.
• Expertise in balancing user (Supermoms and Supermom Clients) needs with business (Supermom Pte Ltd) goals and technical constraints.
• Proficiency in leveraging both quantitative and qualitative data to inform decision-making.
• A deep understanding or willingness to learn of our target users, parents and brands looking to connect with parents.
• Experience in optimizing B2C flows and Marketing Automation tools preferred.

Job Description:

• Support the sales team by providing operational assistance in the planning and execution of sales strategies.
• Analyze sales data and reports to identify trends and opportunities for improvement.
• Coordinate with various departments (marketing, finance, technical) to facilitate smooth sales operations.
• Monitor sales KPIs and assist in the preparation of sales presentations and proposals.
• Maintain the CRM system to ensure accurate sales tracking and customer information.
• Assist in the development and implementation of sales processes and best practices.
• Provide training and support to sales staff on operational tools and procedures.

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 2 years of experience in sales operations or related role.
• Strong analytical skills and ability to interpret sales data.
• Proficient in using CRM software and MS Office Suite (Excel, PowerPoint, Word).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment and independently.
• Willing to work in Centennial Tower, South Jakarta.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

At INDICO, we are looking for a passionate UI/UX Product Designer to become a part of our innovative team. In this role, you will contribute to crafting engaging and user-friendly digital experiences across our product lines. You will work collaboratively with cross-functional teams to balance user needs with business objectives, ensuring that our digital products are both functional and aesthetically pleasing.

What you will do but not limited to:

• Study PRD, design briefs, define user flow, and determine product design requirements
• Conceptualize visuals and user experiences based on requirements
• Collaborate with copywriters, product managers, and engineers to produce final designs
• Participate on user research and usability testing to inform design decisions
• Define acceptable success criteria/metric of product design, and conduct effective usability testing to measure
• Ensure final graphics and layouts are visually appealing and align with product-brand guidelines
• Utilize and maintain design systems, patterns, and guidelines

• 3-5 years of experience in product UX-UI design, mobile app, mobile web, desktop web. Please include your portfolio with your application.
• Strong portfolio showcasing design principles and user-centered methodologies
• Strong experience with MUI design system, Figma, InDesign, Illustrator
• Experience working with front-end engineers to convert designs into functional interfaces
• Excellent communication skills, with the ability to present and implement design decisions and research findings to stakeholders
• Ability to work methodically and meet deadlines
• Passionate about empowering Indonesia’s digital economy and accelerating digital wealth distribution